IPhone Photo Sync Issues

I have an iPhone 4 from 2011 and a MacBook from 2009.  It's been a couple months since I've plugged in my phone to update/sync, and it won't allow me to access any photos!  It synced my music, apps, etc via iTunes but wouldn't sync my pictures. Since it usually just opens the iPhoto icon when I plug in my phone, I decided to open the app myself.  It acknowledges that my iPhone is plugged in but doesn't use my iPhone by it's name and says that there are no pictures on it.  I've tried to go in through Preview - File - Import from Apple iPhone but it says there aren't any pictures on there either.  I promise I'm not crazy; there are pictures on my phone! Any idea how I could get them to sync onto my computer?  Is it a computer issue or a phone issue?

I decided to eject my iPhone & plug it back in one more time... And it worked!  Not quite sure what happened originally but I'm glad it seems to be fixed now.

Similar Messages

  • IPhone-iTunes Syncing Issues  (3G Phone w/ 2.2 Firmware & iTunes 9.0.1)

    Please feel free to inform me if this inquiry might be better posted in a different section of the discussion forums.
    *iPhone-iTunes Syncing Issues*
    (3G Phone w/ 2.2 Firmware & iTunes 9.0.1.8 running on a Dell PC w/ Windows XP Pro Operating System)
    With the newest 9.0.1 version of iTunes...
    When you synch your Windows XP Pro PC with your iPhone (3G) device & instruct the software to synchronize your iPhone Safari "Bookmarks" with your PC's Internet Explorer "Favorites," should there not be a bi-directional transfer of the information?
    (from iPhone to PC and also from PC to iPhone?)
    I synched my phone yesterday & it appears that there was a successful transfer of Internet Explorer "Favorites" into the iPhone. However, neither were my iPhone Safari "Bookmarks" retained on the iPhone nor were they transferred over to the PC (& into Internet Explorer).
    Do I need to also install Safari on the PC to get a successful bi-directional transfer? OR am I simply not looking in the correct place on the computer to retrieve all the Bookmarks that were apparently removed from the iPhone?
    Furthermore, I've been experiencing difficulty with getting PodCasts that are already sitting in my iTunes account to transfer over to the iPhone 3G.
    When I launch the synch operation, commonly the iTunes progress meter will seemingly go to completion. However, the iPhone will ultimately disappear from the left-side iTunes windowpane & the actual iPhone screen will continue to state: "Sync in Progress." The iPhone will remain in this state for HOURS & HOURS, until I ultimately slide the button to cancel the operation. I have literally left the iPhone connected to the synch computer while the iPhone's "Sync in Progress" status message remained the same for *17+ HOURS. This can not be normal*.
    Any insight would be helpful.

    Note: I resolved the issue by uninstalling and reinstalling itunes with this procedure;-)
    http://support.apple.com/kb/HT1224?viewlocale=en_US

  • Photo sync issues with iPhone 3GS

    My wife is having two problems with photos on the iPhone.
    The first problem she is having is some photos that she wants on the iPhone will not sync because "The iPhone cannot display them". The photos are in JPG format, and she has several other JPGs on the iPhone.
    Which leads us to the second problem. When she syncs the iPhone with iTunes she gets duplicate photos on the iPhone. Also, they cannot be deleted as there is no trash icon when she browses them.
    Her phone is a 1 day old 16 GB 3GS, using a Win XP machine (iTunes 8.2.1.6)
    Any help is appreciated as she is very frustrated by this.
    Thanks,
    -Seth

    Photos transferred from the computer to the iPhone via the iTunes sync process are selected under the Photos tab for the iPhone sync preferences with iTunes. Photos transferred via the iTunes sync process is a one way transfer process only - from the computer to the iPhone, and are removed from the iPhone in the same way - via the iTunes sync process - the same for music and video. Photos transferred to the iPhone via the iTunes sync process cannot be deleted by the iPhone. Photos captured by the iPhone - photos in the iPhone's camera roll can be deleted by the iPhone.
    Not sure about the photos that will not transfer problem - I've never had a problem transferring any photos from my Mac, which are all jpeg format.

  • Lightroom 5.5 & Lightroom Mobile (iPhone 5) Sync Issues

    So far I have been having nothing but issues getting Lightroom Mobile and Lightroom 5.5 to sync with one another.  This is admittedly the first time I've tried this since I don't have the iPad version.  I tried a sync yesterday for the first time from my phone and had an import of around 650 images and I had set Lightroom Mobile to sync only over Wifi.  Started syncing ok, but I guess I roamed away from my Wifi for a bit and that completely messed up the sync process.  Not only did it not finish the sync, but it somehow corrupted the app to the point where the entire app had to be deleted from the iPhone 5 and re-installed.
    This seemed to just present more problems for Lightroom.  There appears to be a default album called "iPhone Photos" that seems to never be found again through setup of a new instance of Lightroom.  Instead, I my account is now up to "iPhone Photos 4" now in the count.  In addition, only about 600 of the 650 photos synced up to the cloud and now Lightroom 5.5 for the desktop is stuck with 210 photos left to import and my computer has been sitting like this for close to an hour this morning.  Is there anyway to troubleshoot what is going on or to completely reset one's Lightroom account to start this back to the beginning.  So far this is a very frustrating update for something that sounded so promising to begin with.

    Greule,
    When the sync was interrupted on the iPhone the application suddenly crashed.  I attempted to re-open and was presented with a crash report pop up window that asked me to send a report or not send.  Unfortunately, that pop-up forced the app to shut down.  I then tried a manual force close of the iPhone app, (double click the home button and swipe the app away from memory) and while the app appeared to re-launch itself from scratch, it ended up at that report send pop up and shut down.  In the end, I was forced to go to the data management settings in the iPhone and attempted to delete the data and in the end, I deleted the app and re-downloaded from the app store to fix.
    I did just do the "Delete all Data" from the Desktop preferences and it seems it cleared out the collection that was online.  I tried to setup a new collection with the same name, but it appears that the Lightroom online library is preventing name duplication even when another catalog with the same name no longer exists in the account and ended up with an incremental number increase on the collection name.  Now that the collection is gone, if I try to re-sync with my Photo Library from my iPhone will it act as a traditional Lightroom import where duplicate files are scanned for before import?  Or do I have to manage that?
    To be honest, I was hoping for this to be an advanced replacement of the Photo Stream feature from Apple, but is that what this is supposed to be?

  • ITunes can no longer find my iPhoto - no iPhone photo sync ability...help!?

    Hello...okay, some data - I am currently running Lion and all the latest software updates, I am also running multiple users on this iMac, I am also sharing the iPhoto library using the "Shared Library" method.  My wifes iPhone (via her own account on the iMac) does access the iPhoto library properly from iTunes and she IS able to choose certain albums to sync (instead of the "All photos,..." option).  I cannot.  Please see the screenshot I took:
    Please note that the "Selected albums,..." option is greyed out and despite the radio button on "All..." being selected, no photos sync, ala, the error message.
    It's as if my iTunes account no longer sees the Shared iPhoto file and refuses to "reconnect" to it...
    iPhoto runs fine and launches from my account without issue...even launches when I connect my iPhone and download photos and videos.  So, like I say, I feel like it's iTunes no longer thinking I have a valid iPhoto running.
    Both my iPad and iPhone give me this message.  Think it has something to do with permissions, but have run a permissions fix both from the Disk Utility and from booting holding down the Command +R method, and then using Utilities, Terminal and Reset Home Directory Permissions and ACLs.
    I feel like my whole user account is kinda screwed ever since the migration to Lion, but a Lion reinstall did not fix it and I am not quite ready to start from scratch with a new userID...
    Any ideas?
    Thanks in advance.

    Locate and remove the iPod Photo Cache folder(s). A new one will be recreated the next time you sync Photos with your iPhone, iPad, or iPod. Deleting this folder will not remove the original images from your library, but may solve your sync problem.
    This explains how:  http://support.apple.com/kb/TS1314

  • How do I fix my iphone? (SYNC ISSUES)

    So, heres the deal.
    IOS7 crashed my phone
    Iphone 4S 16GB.
    HOW DO I GET IT TO WORK??
    I randomly lose contacts, email (FULL ACCOUNTS), photos, texts, even though I STOPPED AUTOSYNC.
    I figured the software was corrupt so I would jsut use the phone without any more sync issues.
    However, I'd wake up in the morning and find a phone with no or partial contacts. I would have no email accounts...or DOUBLE accounts.
    I would not be able to send texts.
    Its random crashes.
    HOW DO I GET MY iPHONE BACK???

    Oh, I forgot to mention my calendars go missing randomly.
    all of my appointments dissappeared a few times. I'm getting tired of thave to re-add them all.
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  • IOS5 photo sync issue

    In iOS5, after syncing photos from the computer, there appear two files with the same contents in the device, one is photo library, and the other has the same name as that in my computer. I turned off the function of photo streaming, and tried several times, but still 2 files with the same photos.
    How to solve it?

    I can't sync photos, music or videos - somebody please help!
    All items sync great with iTunes 7.3 including
    calendar, music, video, etc. Everything but Photos.
    I can't seem to get one single photo synced up with
    the iPhone. I've tried resizing pictures down
    smaller but that still doesn't work. Anyone else
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  • Ipad2 photos sync issue ios8.1.1

    I have an 64GB iPad2.  I normally sync my photos from iTunes on my PC. I have about 27,000 photos.  My iPad was experiencing slowness issues since upgrading to iOS8.1.  Today I updated to 8.1.1.
    Photo sync from my PC is not working correctly.
    It creates the required folders, but the content is empty.
    I've closed all apps on the iPad, shut it down, rebooted.
    I've rebooted the PC.
    I've unchecked all the selected folders to sync.  It successfully deleted all photos. (grrrrr)
    I've tried changing the selected directory in iTunes from which to sync on the PC to one that only has a 1000 or so photos.
    It creates the directory on the PC, but it's empty.
    I get en error message "The iPad "XXXX's iPad" could not be synced because the sync session failed to finish."
    Ideas?  If I go to the Genius bar, I won't have my PC.

    sliffmann wrote:
    I have an 64GB iPad2.  I normally sync my photos from iTunes on my PC. I have about 27,000 photos.  My iPad was experiencing slowness issues since upgrading to iOS8.1.  Today I updated to 8.1.1.
    Photo sync from my PC is not working correctly.
    It creates the required folders, but the content is empty.
    I assume that you mean that the photo folders sync to the iPad but there is nothing in the folders.
    I've unchecked all the selected folders to sync.  It successfully deleted all photos. (grrrrr)
    That is how it is supposed to work. But I think that you know that. Surely you didn't expect to sync empty folders and have photos appear on the iPad if they were not in the folders that you synced. Maybe I am missing something and if I am please clarify for me.
    I've tried changing the selected directory in iTunes from which to sync on the PC to one that only has a 1000 or so photos.
    It creates the directory on the PC, but it's empty.
    Once again, I assume that you mean that you created another folder of photos with 1000 or so photos in it. If you created another photos folder, the photos have to reside in that folder or there is nothing to sync. this could be another case where I am misunderstanding ....
    I get en error message "The iPad "XXXX's iPad" could not be synced because the sync session failed to finish."
    Ideas?  If I go to the Genius bar, I won't have my PC.
    Have you tried quitting iTunes, rebooting your PC and then reset the iPad and try again - after you get this message? Reset the iPad by holding down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears on the screen.

  • IOS 5 Photo Syncing Issues

    I've been having major problems with syncing photos to my iPhone after installing iOS5 and it performed a factory reset. I have a lot (40k+) of photos and whenever I tried to sync them after the restore it would give me the unhelpful 'the sync failed to finish' or 'waiting for items to copy' error message. For three days and six or so hours I tried every combination of factory resets, backup deletions, reinstalls and restarts I could think of to no avail untill eventually I worked out a (very lengthy) solution. I have no idea why it works but hopefully it will be of use to you, since a lot of people are having a similar problem.
    Sync the phone with no photos, music or video (just apps) and back it up
    Delete the phtoto cache and all other backups
    Split your albums up on windows explorer or iPhoto so that each one has less than 2500 photos in it
    Factory restore your iphone, sync nothing but apps, uncheck wi-fi sync and check 'manually manage music and video'. in the summary tab
    As soon as the phone restores, go through the setup screens, set it to airplane mode, check a single photo album on the photos tab on itunes and sync
    Wait - iTunes will normally hang up on the 'waiting for items to copy' screeen for a few minutes on each album (sometimes as long as half an hour) but it normally will begin to copy the photos VERY SLOWLY
    When your first album has finished syncing, disconnect the phone and restart your computer
    Repeat 5 and 6 for all other albums
    This method has worked for me and so far I have ~20k photos and all my apps on my iPhone - but apple really needs to come up with a bug fix. Does this method work for you? Feedback would be useful.

    Wow, that's quite a workaround! Thanks for all that time and effort. I'm personally not really prepared to do all that as of now but it's great to know about.
    My problems with photo syncing are similar, but I've never gotten a failed sync message. It just appears that certain albums don't copy over fully, and some not at all -- completely empty.
    This really does need to be fixed. Are there others out there who are experiencing this problem?

  • IPhone photo sync doesn't work.

    Since the last iOS update the photo sync in iTunes doesn't work. One event will be shown as many in iTunes, each with only a few photos or even just one in it. In iPhoto all events are ok.
    Any suggestion why and how to solve it?

    Same issue... https://discussions.apple.com/message/24911815#24911815

  • IPhone 4s Syncing Issues iTunes

    The iPhone syncing issues:
    The syncing stalls at step 3 when I sync with iTunes to update the apps on my iPhone. When I sync the iphone on my PC it goes up to step 5. The syncing steps go from 1 to 5? Why does the syncing on my iPhone only go up to Step 3 on my laptop in iTunes?

    I have the same issue with my iPhone 4s since updating to ios 7.1. It says "preparing to update" and then spins like that and does nothing. If I'm trying to copy a song from my laptop to my phone it is grey.
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  • Do iPhone photos sync to Lightroom Mobile in Original Quality or Smart Preview?

    From my iPhone, I want to get the original (high quality) photo from my camera roll into Lightroom on my desktop. Currently, I am doing this by having Dropbox read my camera roll, and using WiFi, sync all new photos to a Dropbox folder. Then, when I launch Lightroom on my desktop, I have watch folder setup that imports all new photos sync'ed from Dropbox into Lightroom.
    I recently downloaded Lightroom Mobile, which has the ability to import any new photos from the camera roll directly to Lightroom Mobile. I have set this up to sync to Lightroom on my desktop with my Lightroom Mobile. From what I have read online though, Lightroom Mobile only syncs "smart previews", not the original image. This make sense for RAW files as they are huge, but what about regular JPEGs?
    My question is, if someone sets up Lightroom Mobile to sync in this way (from iPhone camera roll -> Lightroom Mobile -> Lightroom Desktop), does it sync the original (high quality) photo to your desktop, or just a Smart Preview? I am wondering if I can now eliminate the Dropbox syncing, and just use Lightroom Mobile instead.

    When you import photos from your camera roll via Lr Mobile, then the original will be synced to Lr Deskop. But when you open up the photo in Lr Mobile you will see a smaller kind of smart preview. Hope that answers your question. - Guido

  • IPhone photo sync interrupted to iPhoto now won't sync pics!

    I was on vacation and syncing my photos from my iPhone to my MacBook Pro while I lay in bed. At some point my MacBook went to sleep (I believe) and the photo syncing from iPhone to iPhoto was interrupted. Now both devices believe the photos were synced but they weren't and now the pictures and videos are taking up much needed room on my phone. What do I do to get these to sync???

    The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
    Try these in order - from best option on down...
    1. Do you have an up-to-date back up? If so, try copy the library6.iphoto file from the back up to the iPhoto Library (Right Click -> Show Package Contents) allowing it to overwrite the damaged file.
    2. Download <a href="http://www.fatcatsoftware.com/iplm/"><b><u>iPhoto Library Manager</b></u></a> and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
    3. If neither of these work then you'll need to create and populate a new library.
    To create and populate a new *iPhoto 08* library:
    Note this will give you a working library with the same Events and pictures as before, however, you will lose your albums, keywords, modified versions, books, calendars etc.
    In the iPhoto Preferences -> Events Uncheck the box at 'Imported Items from the Finder'
    Move the iPhoto Library to the desktop
    Launch iPhoto. It will ask if you wish to create a new Library. Say Yes.
    Go into the iPhoto Library (Right Click -> Show Package Contents) on your desktop and find the Originals folder. From the Originals folder drag the individual Event Folders to the iPhoto Window and it will recreate them in the new library.
    When you're sure all is well you can delete the iPhoto Library on your desktop.
    In the future, in addition to your usual back up routine, you might like to make a copy of the library6.iPhoto file whenever you have made changes to the library as protection against database corruption.

  • Exchange 2010 and iphone calendar sync issues

    Hey,
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    Here let me explain the scenario again any user who logs in to exchange from outlook working fine password not expired and he has iphone active sync working no issues , now while all devices are working when he starts his ipad after a week or so when he
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  • Iphone photo syncing question

    I'm trying to sync my photos from my iphone4 to my pc.  It syncs everything but the photos.  It shows it's syncing the photos, but then shows "0" photos.  I cannot find them in any folder on my computer.  Any ideas?

    I am experiencing this problem too. My Laptop got stolen in a burglary. I now have another Laptop running XP and I have downloaded iTunes. I am now trying to sync my iPhone 4 running IOS 4.3.5 (SL1) and I will then upgrade to the latest IOS version.
    I have run the sync which appears to have worked but when I go to the chosen folder on my PC there is a file called iPhone Photo Cache with nothing in it.
    Has anyone experienced this? I am now concerned the iPhone has not synchronised and I will loose my data if I upgrade to IOS 5.
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