IPhone problems, how to resolve them

Question

Hi,
I had troubles with GPS, sometimes WiFi, sometimes iPhone becoming hot and hard to load the battery.
_Here is what I did_, I hope that it can fix your issues but *for me it didn't work at 100%* :
- Restore from backup
- If you still have troubles : Restore as a new iPhone
- If you still have gps troubles, try to switch to Edge then use gps and if it works again re-switch to 3G
But these things are quite common on this forum, and it didn't work for me very well.
So I started to post my questions here but answer were the same (restore).
I finally called apple since my iPhone was bought 7 months ago and still under warranty, and I got an appointement today.
So I came in the store, the guy was asking a few questions and tried to see if my connector were OK, if I didn't have any trouble with the charger (green dot, but in my case it doesn't matter even when charging with my computer it doesn't work), well he did his job he tried to find if I was using it badly.
And finally about 15 minutes later after checking things and seeing that the only problem MAY have been a RAM bad memory handle, he said he will change it for me, but said it was an "exception" since the problem wasn't so obvious (the day I came it worked fine... 3 days ago the problems were still here, and I didn't do a thing, it's weird but well sometimes problems aren't always showing up the moment they should be).
So, he gave me a refurbished one, that looks exactly as a brand new device (and smells the new plastic too, so it's basically a new device :D).
Conclusion : I'm happy because they did give me another one (I thought they would get mine and repair it then send it back to me), I'm reloading it with my applications and HOPE that it will be good. I should make an update of this thread in a few days to say if all is going the way it should be now.
*So, thank you Apple Care.*
If your device is still under warranty and still malfunctions, _call them_, get an appointment, and _they will help you_.
By the way, I asked if I could get the GS one even if I needed to pay an extra fee, they refused Well I had to ask, we never know The guy said "don't worry you're not the only one to ask me this, but no I cannot do that, you can only do that by asking this to your current provider if it provides the upgrade option (in my case rogers/fido)".
See you soon!
Regards,
M.F.
Message was edited by: darkness97430
Message was edited by: darkness97430

Answer 1

No biggerbyte, it was the iPhone 3G on the OS 3.0 and not the 2.
I have updated my thread, the iPhone 3G is, after a few days of use, again loosing its senses (keeping "communicating" even with all disabled (3g off, push off, localization off, wifi off) = battery loss).
I called my provider Fido and they said they couldn't do anything because it's not using call-time neither data, so they said to get it back to apple to see what they got.
The test I've done is simple : I approach my device near a "bad" speaker that will do noise when the iPhone is communicating.
It does it everytime, even with the iPhone in sleep (when we push the button at the top).
Of course it doesn't do noise when the iPhone is really shutdown.
So now I'm having again this problem of iPhone getting hot (because always communicating), I cannot use my iPhone.
I will surely try it without any software installed to see if it's doing that, but I'm really getting tired of these bugs. And that's sad because I was really happy to have a new iPhone that seemed to work perfectly...