Iphone screen is white, still plays music and turns on..Whats wrong?
I brought my iphone up to the snow with me. Unfortunetly it got wet. After seeing this I dried it off and now its sitting in rice. When I turn it on, the screen is white, yet it charges and I can slide it open and play music. So I know the phone still works. Not sure what to do. Any help will do. A friend suggested I replace the screen because he had a same problem with pressure and I was up in the mountains. Please help. Thank you.
(Phone has been running slower since newest update, sometimes it would die with 45% battery left)
Hello Madshammitt
Try the steps that I have quoted from the article below. If that does not work, check the article for further troubleshooting.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Display shows a white screen
Try turning iPhone off and then on again.
If the iPhone will not turn off, try to reset it.
If that doesn't work, try restoring the device.
Regards,
-Norm G.
Similar Messages
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As described above, my screen is bright white, but it still plays music. It's really hard to see, and I've tried everything. I manually restarted it like 20 times, I updated software and reset it, and I've just waited. It's happened once before, but after I waited 20 minutes it worked, and that was 6 months ago. But this time, it seems to just stay with a white screen.
If anybody knows what to do to solve this, and what caused this, please answer.Water damage is not covered, and I guess Apple tech will find out about it as soon as they open the device.
But you can try this: How to fix a wet iPod or iPhone -
I dropped my iPhone 4 in water put it in rice and turned it off for 2 says then when i turned it on it was black but i could use voice control to call people and hear them perfectly and they could hear me but i couldn't see anything on my screen. Whats wrong with it?
If you can backup your phone before using the below option then I would back it up and use the out of warranty option:
Out-of-warranty* cost:
iPhone 5s, iPhone 5c, iPhone 5: $269
iPhone 4s: $199
iPhone 4, iPhone 3GS, iPhone 3G, Original iPhone: $149
Plus a $6.95 shipping fee. Fees are in USD and exclude local tax.
*Accidental damage isn’t covered under the Apple One Year Limited Warranty.
If you have important data that is still on the phone and you do not have a backup, and unable to do a backup, then try what I described earlier because the geniuses at the bar WILL NOT recover your data. Seeing that my technique worked for me, I will stand by my earlier response (the one that was removed).
Also, I would use silica/desiccant packs https://www.youtube.com/watch?v=ly-o7sAsFtI over rice any day. -
i need help
Apple may
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
App will not
If Apple determines that an iPod is not repairable, for example, if it has failed due catastrophic damage or the iPod has been disassembled into multiple pieces, then Out-of-Warranty Service is not available and the iPod will be returned. Please see Apple's Repair Terms And Conditions for further details.
You are not the first to report that, as expected, microwaving an iPod damages it. -
Ok. So I can be doing just about anything while my ipod is playing and then this voice control screen appears wih the blue screen. I can shut it down and then turn it on after a while but that may or may not stop the problem. Even if I have it locked this happens.
Even when I hit the home key or slide cancel, this keeps happening. It is very annoying.
How do I stop this?Have you tried the standard fixes:
- Reset:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod
If still a problem you likely have a hardware porblem and an appointment at the Genius Bar of an Apple store is in order. -
fell over in an inch of snow and my phone got wet and now the sound quality is poor and it crackles
I currently have it sitting in a bowl of rice
is there anything I can do to fix this?sprinklythoughts wrote:
thanks for the help
if its still in warranty will they fix it?
Your welcome. Dropping it in water or snow is accidental damage which is not covered by the warranty. The moisture indicators are fairly easy to see and vary from place to place depending on the model. On your iPhone 5 it can be viewed by removing the sim tray.
iPhone and iPod: Liquid damage is not covered by warranty - Apple Support -
Has worked fine since I received it as a gift. It also worked fine up until the time the screen started with vertical lines then the screen went blank. any help would be appreciated. It still plays music when I can find it, with the screen blank it is difficult to find. thanks
Becaise the digitizer is broken in that area
Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit -
my ipod nano 5th gen is still making the clicking noise but won't play music and the screen is black what's wrong?!
Downloading past purchases from the App Store, iBookstore, and iTunes Storehttp://support.apple.com/kb/HT2519
Message was edited by: michael08081 -
The screen on my ipod nano, 2nd generation, turns black. It stills plays music. I've tried resetting the ipod to clear the black and the screen goes back to it's original state. But after a few minutes the screen turns black again, while the music is still playing. What can I do about this?
That's just the iPod's backlight timer going off, signaling the iPod's backlight to turn off to conserve battery power.
B-rock -
IPod nano (5th Generation) Black Screen but still plays Music
Problem:
I see a black screen and no backlit normal screen - there's a faint Apple Logo when the device is turned on.
I can navigate the scroll wheel and hear the audible "clicks" when circling the scroll wheel.
I can push play and it will play music just fine. FF, Rewind, Menu, Play/pause all work correctly.
Tried the following:
Menu + Select + held down for 5-10 seconds. faint apple logo dissapppears then I push Play and it re-appears. Still plays music just fine but screen still black with faint apple logo and no back light.
Restore Factory Settings via iTunes. It erased all media. put a song on there to test. can play song but same issue (no back light OS, just black + faint apple logo on the display)
Tried Rewind + select to enter diagnostics - nothing happens, same issue
Please help.Hi yning_,
If you are having issues with the display on your iPod Classic, you may want to go through the steps listed in the following Troubleshooting Assistant to see if they resolve your issue:
Apple Support: iPod Classic Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/classic/
Cheers,
- Brenden -
I installed the latest software update on our Apple TV - this allows us to access VIMEO. However, although we can still play music from an iPhone 4 we can no longer play purchased tv shows - unless the buffering process has been extended to be glacially slow! It just shows it is loading but under the previous software release a show would start in a minute or two, nothing is happening afer 4 or 5 minutes with this one.
Thank you BDAua. This is what I typed and the reply from Terminal
java -version
java version "1.6.0_45"
Java(TM) SE Runtime Environment (build 1.6.0_45-b06-451-11M4406)
Java HotSpot(TM) 64-Bit Server VM (build 20.45-b01-451, mixed mode)
BTW - this application does NOT show up in the Applications folder and I consider that a bit odd.
I also tried typing Java for my computer to search for and this is what I got under
Overview:
PID: 944
Host: localhost
Main class: <unknown>
Arguments: <none>
JVM: Java HotSpot(TM) 64-Bit Server VM (20.45-b01-451, mixed mode)
Java: version 1.6.0_45, vendor Apple Inc.
Java Home: /System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home
JVM Flags: <none>
Heap dump on OOME: enabled
I hope something is helpful within all of this info! -
No menus, blank screen but plays music and resets ok
I have had my iPod nano 4G for two days. I have reset it about ten times, reinstalled iTunes three times and have reset the Nano using iTunes as well, I've lost count how many times.
The problem is that there are no menus displayed. The screen is lit up in blank white, but nothing else. Strangely enough I can play music and skip back and forth with tracks, by guessing the right buttons to use.
iTunes can see it all right and resets it, synchronises ok and so on. Before I connected it to iTunes, it did display all the menus. Then iTunes wanted to upgrade the software to 1.1.1. Since then ... all blank.
iTunes has also asked me to reinstall iTunes because it could not communicate with the Nano. This was on the second use ever, after I had just downloaded the latest version it from the Apple website. I don't like brand new software telling me it has to be reinstalled, the second time I use it.
Anyway at this stage I have reset the iPod manually many times (no Apple logo - screen comes up white but nothing else), uninstalled and reinstalled iTunes many times, reset the iPod from iTunes (always using the latest updates from Apple), I have deleted the firmware update in the PC folders to force a fresh download ... when I connect now, I get a message "The ipod "D's IPOD" cannot be updated An unkown error has occurred (-124). Unkown error? You don't say. I must have spent about two days on this **** thing, I'm sending it back for a replacement, but I have to wait a while to arrange this.
If anyone has any idea of what to do (excluding solutions involving hammers or bricks) then please do let me know, thanks in advance.
P.S: The PC has a number of other USB appliances (including another non-ipod MP3 player and a Palm pilot) and they all work fine so the hardware on the PC seems fine.If none of the 5 R's of troubleshooting are able to solve the problem, the issue is hardware related, meaning you'll need to have the iPod serviced or replaced. The LCD screen may have simply burned out or wore out over time.
http://www.apple.com/support/ipod/five_rs/.
It wouldn't also hurt to the let iPod's battery full drain. Then charge the iPod back up and go through the 5 R's again.
B-rock -
Lock screen while playing music and charging
I thought recently Apple had made a change so that the lockscreen would show your album art while playing music AND charging at the same time. Right now I'm playing music and charging, but the lock screen shows the battery charging. Is this a change or am I mis-remembering?
That is strange. I do not get album art when the phone is locked and an album is playing. All my albums have album art too. I will reboot and try again, maybe it's a bug in iOS4.1?
FIXED !!! -- I just rebooted my iPhone and now it works. Strange.
Message was edited by: Zeebra
Message was edited by: Zeebra -
i plug my headphones in my iphone and only one headphone plays music and its not the head phones because i tried it in my ipad could it be the AUX ? and does this come under 1 year warranty ?
yes i also tried other headphones in my iphone and same result and yes they was all the way in and by the way its an iphone 5 brand new
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i am unable to restore my iphone 4s " screen showing USB cable arrow showing to connect to iTunes" when i connect to itunes it after asking restore (step 3 without going to step 4) starts updating itunes with no effect to screen which is still showing usb and itunes symbols
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work.
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