Iphone switches off when I'm restoring it!

I've got a 3GS 16g and when down loading a new app the other day (after only getting it for Christmas) it crashed and then went into recovery mode. I've hooked it up to my computer and when i try to restore it, the phone seams to reboot or switch off mid sinc. At the end of the download my computer says that it lost network connection and to try the download again after having checked all my settings. I've done this about 20 times now and it still doesn't work. Does anyone have any ideas please? I'm trying to aviod taking it back to the shop as they'll send it off!

You're welcome.
Are you saying your OS detail provided is accurate? You have a PC running Windows 2000?
If so, Windows 2000 is not supported. You need Windows XP or Vista with a PC, which is included on the retail sales box.

Similar Messages

  • Iphone still switching off when I'm restoring it!

    I've got a 3GS 16g and when down loading a new app the other day (after only getting it for Christmas) it crashed and then went into recovery mode. I've hooked it up to my computer and when i try to restore it, the phone seams to reboot or switch off mid sinc. At the end of the download my computer says that it lost network connection and to try the download again after having checked all my settings. I've done this about 20 times now and it still doesn't work. Does anyone have any ideas please? I'm trying to aviod taking it back to the shop as they'll send it off!
    (I did have a reply and thought I had the solution but have just realised that I have Windows XP Professional!)

    You're welcome.
    Are you saying your OS detail provided is accurate? You have a PC running Windows 2000?
    If so, Windows 2000 is not supported. You need Windows XP or Vista with a PC, which is included on the retail sales box.

  • Iphone switches off when using apps needing a connection

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    Thanks

    More details: My phone turned itself off today for no reason, while in my pocket.
    Also, I tried using the facebook app and as usual it turned the phone off, as it does anytime an internet connection is used... but I noticed when it turns back on that it says the battery is less than 20% when its freshly been recharged... then I restart and the battery status comes back to normal.
    I'm trying a complete format, and a start from zero. Will post the results.

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    My iphone switched off and when I turn it back on it wants to connect to itunes
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    That is referred to recovery mode. At this point your only option is to restore to factory & then from a backup if you have one

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    my iphone is off when i try to turn it on its gives me a picture of usb connected to itunes ....but when i connect my phone to itunes on my computer t says to restore my phone so i tried restoring it but it wont restore.so what do you think i should do ?

    I had this on my iphone 4s - took it into the apple store. They couldn't fix it either and ended up giving me a replacement phone

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    My friends phone was stolen yesterday, and It was protected by a four digit code, and a bundle 24- months plan phone. So no one should be able to use it as a phone, or can this be overrided?
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  • What may be the reasons for my iphone switching off all of a sudden and how do i prevent it?

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  • TS1398 my iphone turned off when using wifi

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