IPhone Wi-Fi connection issues! HELP!

Hello all!
I have been searching all over the net for my exact problem and haven’t found a solid fix yet. Here are my issues…
Recently, like within the last few weeks my iPhone which came with Firmware 1.1.3 pre-installed and was updated to 1.1.4 several months ago has started having many issues connecting to/updating through Wi-Fi ONLY!!:
- Safari
- Maps
- Email
- Weather
- YouTube
- Stocks
Every once in a while it works fine but mostly I get update or unable to connect errors. The thing I have noticed is that if I disable my Wi-Fi connection and go directly through the Edge connection it works slowly “of course” but great!! Does anyone have any clue why the Wi-Fi is acting up? I “reloaded” my phone and it still is having the issue. If I downgrade back down to 1.1.3 do you think that would fix my problem or not. Since 1.1.4 worked fine for sometime it makes me think it’s something else. No matter what Wi-Fi I connect to I always have this problem. PLEASE HELP!! Thank you in advance.

You most likely have an issue with your AP's wireless settings. Have you made any changes to its config? Even if not try restoring all AP wireless options to their defaults.
There is a slight chance that an apple update could've flashed the firmware of the wireless chipset as well as system software. Try these as well:
- enable broadcasting of the SSID (despite what some people may say this is NOT a security risk)
- try using no encryption to make sure that is not the problem
- see if there are any firmware updates for your AP
- set the beacon transmission level of your AP to very high value
- temporarily disable mac filtering from your AP to trouble-shoot
- if using dhcp make sure a valid ip address is being assigned from the server. Not 169.x.x.x
My MacBook Pro once had similar issues after updating the chipset to the 802.11 Draft-N standard. After increasing the beaconing interval of the AP all worked fine.

Similar Messages

  • HT4623 recent ios6 ipad wireless connection issues-help

    ?

    iOS 6 Wifi Problems/Fixes
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Possible solution to iphone 6 wifi connect issues

    Re: Why does iOS 8.0.2 not resolve the issue of WiFi connectivity with iOS 8 and the new iPhone 6?
    Trying to keep this thread alive. I had luck with what I discuss there.
    I want to add to that:
    After restoring from an icloud backup from my 4s, I never allowed my new iphone 6 to create its own new backup. I didn't have enough space on my icloud account. I meant to upgrade the space but every time it asked I didn't have my CC around (it wanted to verify my cc info)... so I just cancelled and figured I would do it later.  After deleting both the old and incomplete new backup... my wifi connectivity issues went away. (who knows why?)
    This has worked for a few hours now.. Something is for sure different.  Anyone with this issue try this and let us know how it works .

    iphone5s wifi is **** slow since I updated it to ios 8.0.2  It isn'tmy router because my laptop and PC
    are fine.my wifi is working fine even on Samsung Galaxy s3. I am able to stream movie on youtube on S3 but not on Iphone 5s. even whats up messages take long to download on iphone 5s.
    I have tried the following on the devices and nothing has changed! 
    Turned Wifi on and off
    Forget Wifi network add again
    Reset Network Settings
    Erase all content and restore from iTunes backup
    Erase all content and restore as a new device
    Disabling WiFi in location services >does nothing
    Disabling location services entirely >does nothing
    Changed the network type to WPA in my router to Personal or MixedWPA2/WPA -PSK. Rebooted router.
    I amfrustrated beyond belief! I shouldn't even have to try all these things and I'm even more frustrated the only way I can use my devices is by pulling from my Airtel cellular hotspot and use my data!
    This needs to get fixed ASAP!
    It seems like there is no Solution for IOS 8.0.2 Wifi Problem. We have to wait until apple release new update that may fix it.

  • JCA Binding Component connection issue - Help plz

    All,
    soa - 11.1.1.3
    I configured a async BPEL which reads data from DB (using DBAdapter) and write to a file. I'm getting the following error frequently. But same BPEL if I test it after few minutes it works, its very intermittent. Any clue?
    I checked the DB which is installed locally, its up and running. No issue i seen in the DB.
    Caused by: BINDING.JCA-12511
    JCA Binding Component connection issue.
    JCA Binding Component is unable to create an outbound JCA (CCI) connection.
    *OutOrderRequestMap:TerritoryPull [ TerritoryPull_ptt::TerritoryPull(TerritoryPullInput_msg,TerritoryPullOutputCollection) ] : The JCA Binding Component was unable to establish an outbound JCA CCI connection due to the following issue: javax.resource.spi.IllegalStateException: [Connector:199176]Unable to execute allocateConnection(...) on ConnectionManager. A stale Connection Factory or Connection Handle may be used. The connection pool associated with it has already been destroyed. Try to re-lookup Connection Factory eis/DB/orafin11i from JNDI and get a new Connection Handle.*
    Thanks,
    sen

    Are you using JDBC Xa datasource ? Try following the steps defined in this forum link @ Re: Error at the time of Invocation of DB Adapter

  • Connection issue help

    I have intermittent connection issues.  I have been calling and calling.....  We did finally get someone who spoke English.  A "technician" came to the house and found nothing wrong with the connections, other than to tell me that in our apartment we have copper wiring and that there is nothing that they can do.  Although, my neighbor, who has Charter, has never had an issue.
    I overlooked the fact that the "technician" that I'm paying the service for, only glanced at my computer and told me that there was nothing wrong.  Now I still left with a connection that constantly drops, is still an issue.
    I called again, only to reach someone I can barely understand, who tells me to disconnect the connection that goes from the modem to the computer and switch them.  Uhm, okay.  Just for fun, i switched the cords (spun em around) .   I asked what purpose this would serve as I'm using the same cable?  Obviously, this did not change anything.
    I have called several times and am left on hold.
    I called once again to inquire why my Verizon in Home Agent would not connect to the internet. Although, I did have internet service.  The agent  said that the In Home Agent would come on only if I had a connection issue...This makes absolutely no sense.
    Lastly, after being so frustrated, I managed to spill a drink (fortunately, I had not yet reached for the bottle of liquor).  This brings us to a new dilemma, the computer now does not turn on. (using the laptop)... I have the insurance for a replacement/repair of my computer.  I again called Verizon, no one has heard of this service, but yet I pay a monthly fee.  "It's not something they handle" but they are willing to TRANSFER me AGAIN.
    {edited for privacy}

    This is DSL-101 - but make sure your phone cord is no longer than 12 feet long ... and not one of those cheap "ribbon" phones cords. It's not the ability of the signal to reach the modem - rather the ability of your modem to transmit through the length of the phone cord. (You would be amazed how many people how 50' phones cords going to their modems). The shorter the phone cord, the better. 

  • Iphone 5 3G connection issue

    My phone 3G connection is full of bar, but the speed is very slow, so i try to switch on and off the cellular data, then the speed is faster back. is quite annoying of this problem.
    please help!

    Hi, keng chee.
    Thank you for using Apple Support Communities. 
    Here is a resource you may find helpful that will walk you through some troubleshooting steps for this issue. 
    iPhone: Troubleshooting a cellular data connection
    http://support.apple.com/kb/TS3780
    Cheers,
    Jason H. 

  • Iphone 5 Itunes Connection Issue

    I have read quite a few threads about this issue but have yet to find a resolve.  I just picked up an Iphone 5 due to my 4s being dropped one too many times.  When I connected it to my Itunes, it says that I need Itunes 10.7 or later.  I downloaded 10.7 but when I went to install it, it said I need an OS of 10.6 or later (I  have 10.5.8 which for my Macbook is apparently as far as I can go. 
    I did not back up on Icloud before getting the new phone now I am stuck.  Can someone help me with this?  There has to be a way to get this fixed.  Upon getting my new phone my IT dept accidentally deleted all my contacts that the VZW store transferred for me by mistake.

    the solution is literally right infront of you. You need to update the mac, before you can update the itunes, before you can use itunes with your iphone 5.
    you can call applecare to see if your macbook will upgrade any further. 1800 my apple

  • Wi-Fi Connections issues: HELP NEEDED!

    I've been running my iPhone mostly on the EDGE network the past few weeks. Some hair might have gone grey while I was waiting for it to laod, but it loaded after sometime.
    Anyways, I have a linksys wireless router and everytime I try and use my Wi-Fi with the iPhone it says "Safari can't open the page because it could not connect to the server."
    Does anyone have a solution for me to change settings through network settings, or anything eles that might be quick and easy?

    Here is a quick check list you can take a look at and try. As well as a couple questions. It sounds like possible interference of some kind.
    1. Has Firmware on the router been updated?
    2. Have you updated iPhone Software to 1.0.1?
    3. Have you done a restore on the iPhone and tested the network again?
    4. You may wish to inquire to your router provider about changing the channel on your router, To see if it is stopping the iPhone from grabbing a stable connection.
    Test your iPhone on another Wireless Network, If other Wireless Networks work, Then it could just be a compatibility issue with your router, But please inquire to your Router Provider about how your wireless device will not hold the information of the Router IP and other information, They may be able to change a setting in the router to help stabilize the connection.
    Apple has also released a new router, The Airport Extreme 802.11n
    http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore.woa/wa/RSLID?mco=E84 08794&nplm=MB053LL/A

  • Officejet Pro 8600 Plus connection issue - HELP!

    I have a strange issue:  after some hours, the communication link is dropped between the computer and printer.  When this happens, IE becomes unusable and will not connect to anything.  This is replicated on three XP home machines.   The fourth, a vista ultimate machine, does not seem to be affected (yet).  I get the "scan to computer is disabled" error.  It cannot be re-enabled.  At this point I cannot print either.  I can reach the embedded web server on the printer via firefox and can still surf using firefox.  I can ping the printer, but again once the connection is dropped, no printing or scanning to the computer.  The only thing I've found that resolves the issue (temporarily) is to reboot the computer, which just starts the cycle again.
    last night I installed the software on an XP machine and the laptop to test when the connection dropped.  They lasted from 7pm Monday until I got home at 5pm Tues.  The machines were not used.  Once I started using them (firefox only), then they dropped the connection within a half hour of each other around 7pm.  The other XP machine lasted from 7pm Mon until 7am tues, when my wife started using it and then noticed it dropped sometime that tues between 7 and 9AM.  An 11am tues reboot ran OK until 10 pm tues when connection was lost again (and IE is now dead).   The Vista machine has been running since 7pm monday until now (930pm tues) and still seems to be holding.
    printer hardwired, to router, static IP, 100-full link speed (also tried 10-half)
    router dlink di-655
    two XP machines are hardwired, vista is hardwired, and last xp machine is a laptop on wireless.
    I've swapped cables rebooted and reinstalled multiple times.  I must have a file a mile long on the support phone line.  They were unable to fix it.  I asked this to be escalated, but who knows when I'll get a response.
    I've toggled firewalls - XP built in
    I've uninstalled anti virus software
    I've even put up with crazy suggestions from tech support like changing the router channel (uhh, it is wired!)
    one xp machine had an AIO 4215 hooked via USB and the others printed to it via network, but the printer has been deleted from the networked machines.
    I can ping 127.0.0.1 which is supposed to indicate the tcp service is OK.
    I have not reset winsock .. I can see one machine being bad, but three????
    malware / virus scan shows no issues.  Again one maybe, but three??
    The only thing I can think of is that there is something in the XP networking stack that conflicts with the new 8600 software as hours pass.  Perhaps there is some polling operation that goes on then dies after some time, then it kills IE as it dies.
    When the printer works it is great, but rebooting is not a permanent solution to this.
    any suggestions would be greatly appreciated!!!!!!  I am stumped and so is tech support.  They are sending it to engineering, but who knows when they will respond.
    thanks in advance.
    This question was solved.
    View Solution.

    well it looks like I have a working solution  ... I downloaded a freeware file called process.exe .  I made a cmd file via notepad with the following contents:
    rem this is to keep the HP network printer communicating with the desktops
    rem
    process -k "hpnetworkcommunicator.exe"
    rem
    process -k "scantopcactivationapp.exe"
    rem
    "C:\Program Files\HP\HP Officejet Pro 8600\Bin\HPNetworkcommunicator.exe"
    rem
    Start "" "C:\Program Files\HP\HP Officejet Pro 8600\Bin\ScanToPCActivationApp.exe" -deviceID CNXXXX:NW -scfn "HP Officejet Pro 8600 (Network)"
    the XXXX is your printer serial number with an extra character or two.  Pull that number from the port tab after you pull up "properties" for the 8600 printer.
    This cmd file basically restarts the printer link.  It opens a command window that launches the program to re-establish the link.. then it closes the command window.   The launched program shows that the communication link is dead (just for a few seconds), but then it makes the connection... THEN you hit the close button and coninue your work until it dies again. 
    I may have it autorun every X hours if I can narrow down a good time.  Until then I have a shortcut on the desktop to "FIX HP LINK"   ...   I only had to do this for my XP machines, as the vista one seemed OK.
    What ticks me off is that I shouldn't have to do all of this diagnosis. It would be nice if there is a fix in the pipeline so the link stays stable al the time.  I've spent hours trying to figure this crap out.
    Anyhow, I hope the time I spent helps someone.  PS, thanks to the OJ6500 thread that had the info for the scantopcactivationapp.exe program.
    PS  ...  I'm still waiting for an engineer to contact me, if any HP employees are reading this.
    PSS  I haven't tried this without killing and restarting the hpnetworkcommunicator stuff, but it works for now.

  • Ios 5.0.1 + Iphone 4 bluetooth connection issue with car stereo

    My Iphone 4 will not connect with my new JVC car stereo I have spoken to JVC customer support and they say its an Apple issue that they need to fix (changed something with the bluetooth connection scripts in the latest update update, as they have done before).
    The phone finds the stereo and then tries to pair with it, however half way through the pairing process the phone losses connection with the stereo and the pairing is then deleted.
    I have deleted all the existing pairing in the phone memory and ensured that the stereo has been rebooted to ensure no conflict of previous installs would effect the process
    Does anyone know if Apple are going to fix this glitch in a new softwre update (and if so when is it being released) as at the minute i have an expensive stereo which is cant use to its full ability?

    Similar problems occured when Apple released iOS 4 last year. It was NOT fixed with an update from Apple. It was fixed by the system vendors and automakers releasing updates for their equipment. There are ongoing complaints from people with some Toyota built cars (Toyota and Lexus) with some systems as well as some BMW drivers.
    I'm willing to bet money that the head unit you have is not fully standards compliant. Unfortunately, getting JVC to admit that is going to be nearly impossible. I suspect they will just quietly issue an update sometime in the next few months. Assuming the head unit can be updated by the end user at all.  You may have to resort to an inexpensive visor mount speaker phone in the mean-time.

  • Iphone/Ipad/Ipod connection issues

    I have configured the above router and everything works fine apart from connecting new apple payment devices via the inbuilt AP. I can connect my windows 7 laptop and browse the network and internet but cannot connect my iphone or ipad /ipod touch, device always replies with error unable to attach.
    I am using static ip address on all devices.
    Below is a copy of the wireless config i have created, if someone could shed some light on an error somewhere it would be much appreciated
    Building configuration...
    Current configuration : 1915 bytes
    version 12.4
    no service pad
    service timestamps debug datetime msec
    service timestamps log datetime msec
    service password-encryption
    Hostname Pors-WAP1
    logging rate-limit console 9
    enable secret xxxxxx
    no aaa new-model
    ip domain name porsche.co.uk
    dot11 syslog
    dot11 ssid porsche
    authentication open
    authentication key-management wpa
    guest-mode
    wpa-psk ascii 7 wpa-shared-key
    username Cisco password 7 password
    username admin privilege 15 secret password
    bridge irb
    interface Dot11Radio0
    no ip address
    no ip route-cache
    encryption mode ciphers tkip
    ssid porsche
    antenna gain 0
    speed basic-1.0 basic-2.0 basic-5.5 basic-11.0 basic-6.0 basic-9.0 basic-12.0 basic-18.0 basic-24.0 basic-36.0 basic-48.0 basic-54.0 m0. m1. m2. m3. m4. m5. m6. m7. m8. m9. m10. m11. m12. m13. m14. m15.
    Channel 2462
    station-role root
    bridge-group 1
    bridge-group 1 subscriber-loop-control
    bridge-group 1 block-unknown-source
    no bridge-group 1 source-learning
    no bridge-group 1 unicast-flooding
    bridge-group 1 spanning-disabled
    interface GigabitEthernet0
    description the embedded AP GigabitEthernet 0 is an internal interface connecting AP with the host router
    no ip address
    no ip route-cache
    bridge-group 1
    no bridge-group 1 source-learning
    bridge-group 1 spanning-disabled
    hold queue 160
    interface BVI1
    ip address 10.10.23.160 255.255.255.0
    no ip route-cache
    Ip default gateway 10.10.23.1
    ip http server
    no ip http secure-server
    ip http help-path http://www.cisco.com/warp/public/779/smbiz/prodconfig/help/eag
    bridge 1 route ip
    line con 0
    line vty 0 4
    end
    Many Thanks
    Kennedy

    Can you please try if it works with wpa version 2 and AES rather than wpa and tkip?
    Rating useful replies is more useful than saying "Thank you"

  • RADIUS \ NPS - Connection Issues - Help greatly appreciated.

    Hello,
    I have been banging my head on this issue, and would greatly appreciate some assistance getting this worked out. My goal here is to authenticate both domain & non-domain devices (laptops, smart phones, tablets, etc) to my network. I'll followed
    several tutorials without much luck - and I feel my lack of knowledge on this particular topic weighing on me. 
    I am currently working in a lab environment, which consists of a Server 2012 VM with Active Directory installed and configure. I've also setup and configured my Wireless Access Point, which i've confirmed works just fine using WPA-Personal. I've
    installed NPS, as well as AD CS using all of the defaults.
    I'd like to know the opinions of anyone here as to the best way to set up this environment for my needs. As mentioned above, I want to be authenticating both Domain and non-domain devices. Should I have to be setting up certificates of some sort
    for this goal? Or can I stick with just plain AD user/pw access? 
    I've configured my WAP for WPA-Enterprise, specified the RADIUS server IP, and entered the shared secret. I've configured NPS w/ my RADIUS client (that being my WAP). My Wireless Policy consists of the following:
    Overview:
    Policy Enabled
    Grant Access
    Ignore User account dial-in properties checked.
    Type of network access server: Unspecified.
    Conditions:
    NAS Port Type - Wireless - Other OR wireless - IEEE 802.11
    Windows Group - DomainName\Wireless Users (I created the Wireless Users security group and added one newly created user to the group)
    Constraints:
    EAP Types: Microsoft: Secured Password (EAP-MSCHAP v2)
    Less Secure Auth. methods selected: MS-CHAP-V2, MS-CHAP
    Everything else in the network policy is set as its default, and i've registered the NPS server in AD. 
    My attempts to connect fail, and the only relevant Event Log that is being processed is in the Network Policy and Server Log is what i've copied below. Please ask for any information that may help me work this out, i'm all ears! 
    Thank you.
    Network Policy Server denied access to a user.
    Contact the Network Policy Server administrator for more information.
    User:
    Security ID: Domain\Daniel
    Account Name: Domain\Daniel
    Account Domain:
    Domain
    Fully Qualified Account Name:
    Domain\Daniel
    Client Machine:
    Security ID: NULL SID
    Account Name: -
    Fully Qualified Account Name:
    OS-Version: -
    Called Station Identifier:
    2A-A4-3C-99-FE-CA:DomainWIFI
    Calling Station Identifier:
    00-24-D6-A4-C8-8A
    NAS:
    NAS IPv4 Address:
    192.168.1.100
    NAS IPv6 Address:
    NAS Identifier:
    24a43c98feca
    NAS Port-Type:
    Wireless - IEEE 802.11
    NAS Port: 0
    RADIUS Client:
    Client Friendly Name:
    UniFi
    Client IP Address:
    192.168.1.100
    Authentication Details:
    Connection Request Policy Name:
    Wireless Policy
    Network Policy Name:
    Wireless Policy
    Authentication Provider:
    Windows
    Authentication Server:
    WIN-PBL42GEIH4E.Domain.local
    Authentication Type:
    EAP
    EAP Type: -
    Account Session Identifier:
    Logging Results:
    Accounting information was written to the local log file.
    Reason Code: 22
    Reason: The client could not be authenticated  because the Extensible Authentication Protocol (EAP) Type cannot be processed by the server.

    Hi,
    You receive this message when there is an incompatibility in authentication between the client and server.
    Check the authentication protocol on the client and verify if its the same as the authentication protocol configured in your network policy.
    Besides, secure password EAP-MS-CHAP v2 is an EAP type that can be used with PEAP, for password-based network authentication. EAP-MsCHAPv2 can also be used as a standalone method for VPN, but only as a PEAP inner method for wireless.
    For detailed information about EAP-MSCHAPv2, please view the link below,
    http://technet.microsoft.com/en-us/library/hh945104.aspx#BKMK_LAN_SecPWD
    Therefore, we recommend that you need to change your authentication method on both of server and client.
    Moreover, if you change the authentication method to PEAP, you need to implement ADCS in your environment.
    Hope this helps.
    Steven Lee
    TechNet Community Support

  • Airport Extreme / Apple TV Connectivity issue -HELP!!

    I am able to enter my WEP password on the Apple TV, and it connects to my wireless network. But, the next day, it doesn't show up in my list of devices on iTunes. I look at the setings on the apple TV, and it says I am not connected to network, and I have to enter password again. What setting do I need to adjust on the Airport Extreme or the Apple TV?

    I have the same issue. Wish I could help.... It is ridiculously annoying to have to put in the password every day, yet it is all I can do!
    I dont understand... even if it drops the connection to the TC, why cant it reconnect on its own like computers do?

  • Speed connections Issues Help?

    Hi,
    New to the forum and looking to receive any help with my problem.
    Background Info:
    I was on sky broadband and receiving a steady 4mbs D/L (Up to MB +Unlimited Broadband) at £12 per month.
    A BT Representative cold called me and persuaded me to switch the broadband to BT (Already have the Phone with BT).
    I was informed that i would get at least MB d/l and up to MB - so signed for the option 1.
    Then I realized that my household is a heavy user,so changed the package to option 3 (Unlimited Broadband Usage)
    costing me an instant £21.80 bill for adjustments.Fair enough.
    The Problem:
    After the 10 day period I am only getting 2.MB D/l at best.
    I have been on the phone with BTU+their team of specialists and have still not resolved the issues as of yet.
    I have to call back on Saturday after leaving the router on for a further 48 hours without powering down.
    So Basically:
    Paying twice as much for only half of what i was getting with sky?
    If I could cancel the lot and switch back to sky .I would!
    Rant Over (for now)
    Thanks
    Paul
    Solved!
    Go to Solution.

    welcome to the forum
    in order for the forum members to help please can you post the adsl stats from your router may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or use a-z, if netgear enter 192.168.0.1) and run btspeedtester (MAC users may have problems) http://speedtester.bt.com or http://bt.custhelp.com/app/answers/detail/a_id/9354/c/346,4740,5520 and post the results .
    are you connected directly to the NTE5 master or test socket or to somewhere else? Do you have any phone extension sockets in your home?
    Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
    Someone may then be able to offer help/assistance/suggestions to your problem
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • IPhone 5s wireless connectivity issues, cannot upload files/state to iCloud, and supposedly needing to do so in order to get my files/state onto a new iPhone 6 Plus

    I am trying to get my files from my old iPhone 5s onto my new iPhone 6 Plus. I am currently and have been using iCloud to backup my files/state. However, I believe the antenna on the iPhone 5s went kaput a few months ago, because the Wi-Fi and Bluetooth, both, do not work at all, meaning, I have tried all solutions including, resetting network settings, restarting the phone, etc. This is problematic because, as far as I know the iPhone 5s needs to be connected to Wi-Fi or Bluetooth to a Wi-Fi Hotspot in order to ask the internet, in order to upload current information/state to iCloud. Herein lies my problem.
    I have used iCloud already, to download my current files/state to my iPhone 6, with a caveat, these are only the files/state from before the antenna supposedly went kaput. That means, that all of my files/state since that time, while still being on my iPhone 5s, is not uploaded to iCloud, which then means I do not have it on my iPhone 6 which was updated to the most current files/state that was available at the time.
    What do I do?
    I have iTunes installed on a Windows 7 and Windows 8.1 Computer, and I have made a backup on there. However, I have to admit, I find iTunes very counter-intuitive and very difficult to use/understand. And I'm mostly referring to the syncing/backing-up features. I know you have to have safe guards to protect software usage, but with this high-minded philosophy of minimalism, couldn't it be as easy as drag and drop? Even software syncing? USB syncing with iCloud, etc?

    Thank you for the information. I checked out the section and read it through. From what I can gather, you can start your new iPhone from an itunes backup (Set Up Iphone > Restore from iTunes Backup), but, in my situation I need to add the Files/State from the old iPhone backup to the new iPhone that was started from scratch and has it's own unique Files/State, without subtracting from either. The problem is, that I don't want to subtract anything, and from what I understand about Syncing, if I am Syncing a new iPhone that's been started up, edited, has it's own suite of apps, etc. to an old backup of a previous iPhone, I am going to lose everything new I've done, as it will sync with the previous Files/State.

Maybe you are looking for