Iphone wont restore stuck in recovery
i have an iphone 3g and i was upgrading it to 3.1.2 and it is stuck i get error 13, 205 ...
i tried all possible ways even used 3 different computers:
2009-10-18 12:27:10.533 iTunes.exe[4536:205c]: restore library built Aug 24 2009 11:22:55
2009-10-18 12:27:10.533 iTunes.exe[4536:205c]: iTunes: iTunes 9.0.1.8
2009-10-18 12:27:10.533 iTunes.exe[4536:205c]: iTunes: Software payload version: 7D11 (option key)
2009-10-18 12:27:10.606 iTunes.exe[4536:1ab8]: iTunes: Specifying UOI boot image
2009-10-18 12:27:10.806 iTunes.exe[4536:fb4]: iTunes: Specifying UOI boot image
2009-10-18 12:27:10.807 iTunes.exe[4536:fb4]: AMDeviceIoControl: GetOverlappedResult failed
2009-10-18 12:27:10.807 iTunes.exe[4536:fb4]: AMDeviceIoControl: failed, error 31, usbd status c0000011
2009-10-18 12:27:10.922 iTunes.exe[4536:1ed0]: WinAMRestore::OnInterfaceRemoval: \\?\USB#VID05AC&PID1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#3cbf0c
2009-10-18 12:27:10.929 iTunes.exe[4536:1ed0]: WinAMRestore::ProcessDevNodesChanges: device: 0x080a0bc8, notify: 2, connected: 0
2009-10-18 12:27:10.929 iTunes.exe[4536:1ed0]: WinAMRestore::ProcessDevNodesChanges: device: 0x080a1698, notify: 2, connected: 1
2009-10-18 12:27:10.929 iTunes.exe[4536:1ed0]: AppleDevice::NotifyDisconnect: IBOOT, IBOOT \\?\USB#VID05AC&PID1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#3cbf0c, inst: 0x80a1698
2009-10-18 12:27:10.929 iTunes.exe[4536:1ed0]: IBOOT, DFU \\?\USB#VID05AC&PID1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#3cbf0c, inst: 0x80a1698
2009-10-18 12:27:11.081 iTunes.exe[4536:1ed0]: WinAMRestore::OnInterfaceRemoval: \\?\USB#VID05AC&PID1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#3cbf0c
2009-10-18 12:27:11.086 iTunes.exe[4536:1ed0]: WinAMRestore::ProcessDevNodesChanges: device: 0x080a0bc8, notify: 2, connected: 0
2009-10-18 12:27:11.086 iTunes.exe[4536:1ed0]: WinAMRestore::ProcessDevNodesChanges: device: 0x080a1698, notify: 2, connected: 0
2009-10-18 12:27:11.307 iTunes.exe[4536:fb4]: AMDeviceIoControl: failed, error 2, usbd status c0000011
2009-10-18 12:27:11.643 iTunes.exe[4536:1ed0]: WinAMRestore::OnInterfaceArrival: \\?\USB#VID05AC&PID1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#3cbf0c
2009-10-18 12:27:11.651 iTunes.exe[4536:1ed0]: WinAMRestore::AddAppleDeviceToDeviceList: \\?\USB#VID05AC&PID1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#3cbf0c
2009-10-18 12:27:11.681 iTunes.exe[4536:1ed0]: WinAMRestore::AddAppleDeviceToDeviceList, old disconnected device connects again
2009-10-18 12:27:11.681 iTunes.exe[4536:1ed0]: AppleDevice::SetNotification: CONNECT, interface type: 1, id: \\?\USB#VID05AC&PID1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#3cbf0c, inst: 0x80a1698
2009-10-18 12:27:11.681 iTunes.exe[4536:1ed0]: WinAMRestore::ProcessDevNodesChanges: device: 0x080a0bc8, notify: 2, connected: 0
2009-10-18 12:27:11.681 iTunes.exe[4536:1ed0]: WinAMRestore::ProcessDevNodesChanges: device: 0x080a1698, notify: 1, connected: 0
2009-10-18 12:27:11.681 iTunes.exe[4536:1ed0]: AppleDevice::NotifyConnect: Device type: 2, Interfaces total: 2, arrived: 1
2009-10-18 12:27:11.681 iTunes.exe[4536:1ed0]: AppleDevice::NotifyConnect: Interfaces total != arrived, no notification
2009-10-18 12:27:11.685 iTunes.exe[4536:1ed0]: WinAMRestore::OnInterfaceArrival: \\?\USB#VID05AC&PID1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#3cbf0c
2009-10-18 12:27:11.694 iTunes.exe[4536:1ed0]: WinAMRestore::AddAppleDeviceToDeviceList: \\?\USB#VID05AC&PID1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#3cbf0c
2009-10-18 12:27:11.712 iTunes.exe[4536:1ed0]: WinAMRestore::AddAppleDeviceToDeviceList, device already connected, new interface
2009-10-18 12:27:11.712 iTunes.exe[4536:1ed0]: AppleDevice::SetDeviceID: AMDINTERFACEDFU \\?\USB#VID05AC&PID1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#3cbf0c, inst: 0x80a1698
2009-10-18 12:27:11.712 iTunes.exe[4536:1ed0]: AppleDevice::SetNotification: CONNECT, interface type: 1, id: \\?\USB#VID05AC&PID1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#3cbf0c, inst: 0x80a1698
2009-10-18 12:27:11.712 iTunes.exe[4536:1ed0]: WinAMRestore::ProcessDevNodesChanges: device: 0x080a0bc8, notify: 2, connected: 0
2009-10-18 12:27:11.713 iTunes.exe[4536:1ed0]: WinAMRestore::ProcessDevNodesChanges: device: 0x080a1698, notify: 1, connected: 1
2009-10-18 12:27:11.713 iTunes.exe[4536:1ed0]: AppleDevice::NotifyConnect: Device type: 2, Interfaces total: 2, arrived: 2
2009-10-18 12:27:11.713 iTunes.exe[4536:1ed0]: AppleDevice::NotifyConnect: IBOOT, IBOOT \\?\USB#VID05AC&PID1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#3cbf0c, inst: 0x80a1698
2009-10-18 12:27:11.713 iTunes.exe[4536:1ed0]: IBOOT, DFU \\?\USB#VID05AC&PID1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#3cbf0c, inst: 0x80a1698
2009-10-18 12:27:11.720 iTunes.exe[4536:205c]: iTunes: SCEP 5
2009-10-18 12:27:11.808 iTunes.exe[4536:fb4]: AMDeviceIoControl: failed, error 2, usbd status c0000011
2009-10-18 12:27:12.308 iTunes.exe[4536:fb4]: USBControlTransfer: error 0, usbd status c0000011
2009-10-18 12:27:12.308 iTunes.exe[4536:fb4]: AMDeviceIoControl: GetOverlappedResult failed
2009-10-18 12:27:12.308 iTunes.exe[4536:fb4]: AMDeviceIoControl: failed, error 31, usbd status c0000004
2009-10-18 12:27:12.309 iTunes.exe[4536:1ed0]: WinAMRestore::OnInterfaceRemoval: \\?\USB#VID05AC&PID1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#3cbf0c
2009-10-18 12:27:12.315 iTunes.exe[4536:1ed0]: WinAMRestore::AddAppleDeviceToDeviceList: \\?\USB#VID05AC&PID1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#3cbf0c
2009-10-18 12:27:12.338 iTunes.exe[4536:1ed0]: AppleDevice::SetNotification: NONE, interface type: 0, id: \\?\USB#VID05AC&PID1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#3cbf0c, inst: 0x80a1698
2009-10-18 12:27:12.338 iTunes.exe[4536:1ed0]: WinAMRestore::ProcessDevNodesChanges: device: 0x080a0bc8, notify: 2, connected: 0
2009-10-18 12:27:12.338 iTunes.exe[4536:1ed0]: WinAMRestore::ProcessDevNodesChanges: device: 0x080a1698, notify: 0, connected: 1
2009-10-18 12:27:12.847 iTunes.exe[4536:fb4]: AMDeviceIoControl: GetOverlappedResult failed
2009-10-18 12:27:12.847 iTunes.exe[4536:fb4]: AMDeviceIoControl: failed, error 31, usbd status c0000004
2009-10-18 12:27:13.347 iTunes.exe[4536:fb4]: AMDeviceIoControl: GetOverlappedResult failed
2009-10-18 12:27:13.347 iTunes.exe[4536:fb4]: AMDeviceIoControl: failed, error 31, usbd status c0000004
2009-10-18 12:27:13.847 iTunes.exe[4536:fb4]: USBControlTransfer: error 0, usbd status c0000004
2009-10-18 12:27:13.847 iTunes.exe[4536:fb4]: iBoot build-style = RELEASE
2009-10-18 12:27:13.848 iTunes.exe[4536:fb4]: AMDeviceIoControl: GetOverlappedResult failed
2009-10-18 12:27:13.848 iTunes.exe[4536:fb4]: AMDeviceIoControl: failed, error 31, usbd status c0000004
2009-10-18 12:27:14.348 iTunes.exe[4536:fb4]: AMDeviceIoControl: GetOverlappedResult failed
2009-10-18 12:27:14.348 iTunes.exe[4536:fb4]: AMDeviceIoControl: failed, error 31, usbd status c0000004
2009-10-18 12:27:14.848 iTunes.exe[4536:fb4]: AMDeviceIoControl: GetOverlappedResult failed
2009-10-18 12:27:14.848 iTunes.exe[4536:fb4]: AMDeviceIoControl: failed, error 31, usbd status c0000004
2009-10-18 12:27:15.348 iTunes.exe[4536:fb4]: USBControlTransfer: error 0, usbd status c0000004
2009-10-18 12:27:15.349 iTunes.exe[4536:fb4]: unable to open device_map.txt: No such file or directory
2009-10-18 12:27:15.349 iTunes.exe[4536:fb4]: <Recovery Mode Device 01D039B0>: production fused device
2009-10-18 12:27:15.349 iTunes.exe[4536:fb4]: <Recovery Mode Device 01D039B0>: operation 4 progress -1
2009-10-18 12:27:15.515 iTunes.exe[4536:fb4]: bootstrapping restore with iBEC
2009-10-18 12:27:15.515 iTunes.exe[4536:fb4]: WinDFU::OpenDFUDevice: path: \\?\USB#VID05AC&PID1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#3cbf0c
2009-10-18 12:27:15.515 iTunes.exe[4536:fb4]: WinDFU::OpenDeviceByPath: \\?\USB#VID05AC&PID1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#3cbf0c
2009-10-18 12:27:15.515 iTunes.exe[4536:fb4]: OpenDeviceByPath: CreateFile failed for \\?\USB#VID05AC&PID1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#3cbf0c, error 3
2009-10-18 12:27:15.515 iTunes.exe[4536:fb4]: WinDFU::OpenDFUDevice: OpenDeviceByPath failed
2009-10-18 12:27:15.515 iTunes.exe[4536:fb4]: WinDFU::InitUpdate: OpenDFUDevice failed, error: -1, path: \\?\USB#VID05AC&PID1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#3cbf0c
2009-10-18 12:27:15.515 iTunes.exe[4536:fb4]: WinDFU::UploadFile: InitUpdate failed, error: -1
2009-10-18 12:27:15.515 iTunes.exe[4536:fb4]: WinDFUUpload: UploadFile failed, error: -1
2009-10-18 12:27:15.515 iTunes.exe[4536:fb4]: <Recovery Mode Device 01D039B0>: Recovery mode failed (result = 13)
2009-10-18 12:27:15.516 iTunes.exe[4536:fb4]: _AMRecoveryModeDeviceFinalize: 01D039B0
2009-10-18 12:27:18.337 iTunes.exe[4536:205c]: iTunes: Restore error 13
1015 error: There are 4 possible causes of this error:
The activation server truly is unavailable. Rare, usually fixed within minutes.
Your antivirus or firewall or router's firewall is blocking access to
gs.apple.com on ports 80 and 443.
Your iPhone is jailbroken or otherwise hacked.
The computer you connected to during the restore/update was
used to hack/jailbreak some other iOS device, and its
network database was corrupted during the process.
Similar Messages
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IPad wont restore, stuck in recovery mode!!
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If you tried this, and still nothing, then a trip to the Genius Bar is in order.
Turn your device off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your device and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a device in recovery mode. Now you can restore to factory settings. -
Brand new iphone wont update, stuck in recovery mode
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Hello rph30,
Thanks for using Apple Support Communities.
First, since your iPhone is not being recognized by iTunes, even though it is in recovery mode, please follow the appropriate link below for the computer you own:
iOS: Device not recognized in iTunes for OS X
http://support.apple.com/kb/TS1591
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http://support.apple.com/kb/TS1538
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Hello richardayoub1,
Thanks for using Apple Support Communities.
If your iPhone is in recovery mode, you will need to restore it with iTunes.
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/HT1414
Take care,
Alex H. -
My iPhone 5s is stuck in recovery mode and won't turn on, I've tried to restore and update it to iTunes and its finding my phone, but saying an error has occurred and won't work, the software is up to date, it just automatically switched itself off and when I try to turn it on, it shows the White background with the apple logo asif it's going to turn itself on but then switches off after a couple of seconds, what can I do? ive already taken it to a shop and he's looked at it, but said he can't fix it, thanks.
Visit an Authorized Apple Service Provider or Apple Store to get it checked. If they can't fix this, you'll have to pay the Out-Of-Warranty-Service fee to get a new replacement for a reduced price:
Out-of-warranty repair service
If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
Read Apple’s Repair Terms and Conditions
Model
Out-of-warranty service fee
Battery service*
iPhone 6 Plus
$329
$79
*available only if battery
fails Apple’s diagnostic test
iPhone 6
$299
iPhone 5s, iPhone 5c, iPhone 5
$269
iPhone 4s
$199
iPhone 4, iPhone 3GS, iPhone 3G,
Original iPhone
$149
Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.
copied from Service Answer Center - iPhone -
My iPhone 3G is stuck in recovery mode. When I connect to iTunes to restore it (It takes about 20 mins) it shuts off with only 4 mins left. Can this be fixed?
unhappy@apple wrote:
but t say's that it will delet all the my stuff i have on their, can i get some other way?
Not if it is in Recovery mode.
-> http://support.apple.com/kb/HT1808
You can restore from backup.
-> http://support.apple.com/kb/HT1766 -
hi desperately need help. my iphone 3gs is stuck in recovery mode... when i try and do the restore via itunes it goes through the motions but when it gets to the end it tells me there was an error and it couldnt be restored... originally it was an ex contract phone that i had opened to orange from vodafone.. it was fine until i tried to do the ios 6 update
There is a way to get it recovered from the so called DFU mode. Try to restart the phone while holding the home and power button at the same time. Then try to connect it to iTunes and do the same again. If you try that again till it works you should be able to use your iPhone as before.
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Dear Friends, My Iphone 4s is stuck in recovery mode while trying to update to iso 6. I tried restoring it but unable to do so. gives me error 36 and goes back to recovery mode. I tried all the steps but no luck. anyone? Please Help!!
This writeup comes from the article referenced below it:
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
http://support.apple.com/kb/TS3694#error1 -
my iphone 5 is stuck on recovery mode and everytime i tried to restore it , it says that my phone have error -1, how can i fix it or should i send my phone to the appstore ?
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
error code - 1
and see here
http://support.apple.com/kb/TS3694#error1 -
My iPhone 3 is stuck in recovery mode and won't restore
My iPhone 3g is stuck in recovery mode and when I try to restore it in Itunes it gives me error 1015. How can I fix this??!?!?!?!?!
Your phone is jailbroken. We can offer you no help here. You forfeited that when you jailbroke you phone.
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How to restore iphone 3g its stuck in recovery mood?.
Hi can anyone help plz, How to restore iphone 3g ,its stuck in recovery mood.
http://support.apple.com/kb/HT1808
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my iphone 5 is stuck in recovery mode with error 14 unknown error coming up each time i try to restore.
Any suggestions?Hi ShinefromOKC,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694
Error 13, 14, 35 and 50 (or -50)
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different Dock Connector or Lightning Connector to USB cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. An incorrectly set default packet size can cause this error. Contact the software manufacturer that installed the packet-size modification for assistance. Or, follow this article by Microsoft to reset the packet size back to the default for Windows:How to reset Internet Protocol (TCP/IP).
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
I hope this information helps ....
Happy Holidays!
- Judy -
My iphone 5 is stuck in recovery mode loop for 3 days, how can i fix this? I have attempted to reboot by pressing the home and power key at the same time. I have also tried to put in DFU mode and then plugin to my Mac and computer is not recognizing device in itunes.
i have icloud setup - but my computer broke so i could not plugin to backup to iTunes
-
My iphone 5s got stuck in recovery mode once I updated it to IOS 7.1.2...
my iphone 5s got stuck in recovery mode once I updated it to IOS 7.1.2 and everything I do wont help. What should I do?
Hello NoahLovesYou
Try putting your iPhone into recovery mode and try to restore it again. If it gives you an error while it is restoring in iTunes, check the error against the second article for additional help.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Resolve iOS update and restore errors
http://support.apple.com/kb/TS3694
Regards,
-Norm G. -
My iphone 5 is stuck in recovery mode after battery change?
my iphone 5 is stuck in recovery mode after battery change, I decided to change my faulty iphone 5 battery as i was out of warrenty, I managed to chance the battery with no problems (I Think), when i put the phone back together and tried to power on with the power button, nothing happened.! i connected to itunes and it powered on, displaying the connect to itunes screen (recovery mode) all was going well, the phone was restoring, the image of the phone restoring and loading up was displayed on the screen, when it finished it restarted but to show the connect to itunes screen again, it is stuck in the recovery loop. i tried the steps with holding the power and home button etc, none worked.! now when i try to restore, it extracts software but then, ' the iphone could not be restored, an unknown error occured (3194)' comes up, any ideas out there???? and Happy Christmas to Everyone ,
Hello Andyoneill9,
It sounds like you are trying to restore your phone but keep getting an errror message 3194. I want to recommend the troubleshooting steps from this article named:
Error 3194 or "This device isn't eligible for the requested build"
http://support.apple.com/kb/ts4451
Resolution
Important: If you see one of these messages and need help updating or restoring your iOS device, Install the latest version of iTunes and try to update or restore again. After that, follow these steps if you need more help.
Check your "hosts" file
After you've updated iTunes to the latest version, you can check the hosts file to be sure your computer can contact the update server. Use the numbered steps below if you’re on a Mac.
If you’re using a Windows computer, follow steps in this Microsoft support article, noting that resetting the hosts file will affect software services that rely on hosts file redirects. If you're using Windows on a business computer, consult your IT department to be sure applications will still work correctly after resetting the hosts file.
In the Finder, choose Applications > Utilities.
Open Terminal.
Enter this command and then press Return:
sudo nano /private/etc/hosts
Enter the password you use to sign in to your computer and press Return. You won't see text appear in the Terminal window when you enter the password. Make sure you use a nonblank administrator password.
Terminal will display the hosts file. Navigate using the arrow keys and look for an entry containing “gs.apple.com”.
Add the # symbol and a space ("# ") to the beginning of the gs.apple.com entry.
Press Control-O to save the file. Then, press Enter when prompted for the filename and Control-X to exit the editor.
Restart your computer.
Try to update or restore your iOS device again.
This is the first troublehsooting step to try, so there are additional things to try if needed you need them.
Thank you for using Apple Support Communities.
Regards,
Sterling
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