My iphone 5 is stuck on recovery mode and everytime i tried to restore it , it says that my phone have error -1, how can i fix it or should i send my phone to the appstore ?

my iphone 5 is stuck on recovery mode and everytime i tried to restore it , it says that my phone have error -1, how can i fix it or should i send my phone to the appstore ?

This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
error code - 1
and see here
http://support.apple.com/kb/TS3694#error1

Similar Messages

  • HT1688 my iphone 5 is stuck on the recovery mode and everytime i tried to restore it , it said that my phone have error 21, how can i fix it or send my phone to the appstore ?

    my iphone 5 is stuck on the recovery mode and everytime i tried to restore it , it said that my phone have error 21, how can i fix it or send my phone to the appstore ?

    Follow this one as well...
    http://support.apple.com/kb/TS3694

  • My iphone 4 is stuck on recovery mode and when i try to restore it, it says theres no space available

    I'm trying to restore my iphone but since my iphone is full it won't let me do it and it's stuck on recovery mode

    mirandacampos wrote:
    I'm trying to restore my iphone ...it won't let me do it ... it's stuck on recovery mode
    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    Take your time... Pay particular attention to Steps 3 and 4.

  • My iphone 5s is in recovery mode and when i try to restore it itunes says it cant because an unknown error can any one help ????

    help

    Hi annmarie186,
    If you are having issues restoring your iPhone, you may find the following articles helpful:
    Apple Support: If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Apple Support: Resolve iOS update and restore errors in iTunes
    http://support.apple.com/kb/ts1275
    Regards,
    - Brenden

  • After attempting to update to ios 7, my iphone is stuck in recovery mode and will not connect to the itunes software server.

    After attempting to update to ios 7, my iphone is stuck in recovery mode and will not connect to the itunes software server.  I have already tried the resetting with power swich and home button and plugging into computer but it says the "iPhone software update server cannot be contacted."  I am locked out of my phone.  Does anyone have any idea how to resolve this issue and get the phone working again.  I will add that I am now trying to restore it on a different computer with a lower version of itunes, but the computer that it initially happened on had the updated itunes and gave me the same result ... nothing.  Thanks for your help in advance.

    Try going to recovery mode as described here.  You may have to try this more than once to succeed.
    Use the original iTunes that the iPhone synced with.
    http://support.apple.com/kb/HT1808

  • My iphone is stuck in recovery mode and itunes will not recognize my phone. I've tried pretty much every trick i can and i still do not know what to do. Someone please help me

    My iphone is stuck in recovery mode and itunes will not recognize my phone. I've tried pretty much every trick i can and i still do not know what to do. Someone please help me

    I've done all of these, even trying a different USB port, and still, nothing. This is really confusing. Windows 8.1 said something to do with USB malfunction or something and nothing works. I need to restore my iPhone quickly and nothing has happened. My cable is not genuine Apple product. iTunes makes the noise that it makes when I connect the device, but it doesn't say 'iPhone is in recovery mode' or even say 'iPhone' in the corner. I am really fed up and would really appreciate a response.
    Thanks,
    Nathan.

  • My iphone 4 stuck into recovery mode and giving error -1

    my iphone 4 stuck into recovery mode. i am not able to restore it . its giving me error -1. in previous months my iphone start loosing network & showing no service . And now when i tried to resore it is showing me this error. Please suggest me some solution . it is a factory unlocked phone from unites states but now out of warrenty.

    Error 1 or -1 indicates a serious hardware issue.
    Take the device to Apple for evaluation and replacement.

  • How do i fix my iphone 5 stuck in recovery mode and wont let me restore it just says unknown error 1603 has occured

    how do i fix my iphone 5 stuck in recovery mode and wont let me restore it just says unknown error 1603 has occured

    http://support.apple.com/kb/TS3694#error1603
    Follow the steps listed above for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts.
    http://support.apple.com/kb/TS3694#error1604
    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
    Restore and wait for the error.
    When prompted, click OK.
    Close and reopen iTunes while the device remains connected.
    The device should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.

  • My iphone is stuck in recovery mode and i can restore it an error keeps coming up?

    My iphone is stuck in recovery mode and i cant restore it every time i try to an error comes error 2005 or 11 or 3194.

    That often indicates a hardware failure. make an appointment at the genius bar and take it in for them to look at.

  • My iphone is stuck in recovery mode and i dont know how to get it out

    my iphone is stuck in recovery mode and i dont know how to get it out

    Restore in iTunes.
    If no joy
    Put the IPhone in DFU mode (Google How to ..) so that iTunes sees it in Recovery Mode.
    Restore

  • My iPhone is stuck in recovery mode and I've been freaked out ever since what do i do?

    My iPhone is stuck in recovery mode and I've bee freaked out ever since what do i do?

    Follow the 3R's- if a restart does not solve your problem proceed
    User troubleshooting is:
    1.restart, ie power off/on,
    2. reset  http://support.apple.com/kb/HT1430,
    3. restore from backup, restore as new device. http://support.apple.com/kb/HT1414

  • My 4s is stuck in recovery mode, and when I try to restore it I get a message that the device is not connected

    My 4s is stuck in recovery mode, and when I try to restore it I get a message that the device is not connected

    Hi, are you doing it through Settings or via iTunes? If doing it through Settings, try plugging it in via USB and updating with iTunes. Hope this helps.

  • My 2nd gen ipod is stuck in recovery mode, and when i went to restore it it said my device was unrecognized

    my 2nd gen ipod is stuck in recovery mode, and when i went to restore it ive tried everything.

    Hopefully this will help you.  Try placing your iPad in recovery mode again.  You may have to try this a few times.
    iOS: Unable to update or restore

  • Viber deleted itself from my phone while it was being updated but the app store says that i still have it. How can i download viber again?

    Viber deleted itself from my phone while it was being updated but the app store says that i still have it. How can i download viber again?

    Hi,
    We would like to investigate what's going on but we will need more information from you. Please open a support ticket at this link: http://bit.ly/1aOwGy2 and a support agent will be in touch.

  • The Iphone is stuck in recovery mode and i can't restore it.

    i got an iphone 3 that had all it's setting erased and is stucked in recovery mode and itumes is giving multiple errors, i can't get out of recovery or shutdown the iphone. i did try all the troubleshooting advices in the apples support pages.

    Check out this article support.apple.com/kb/ts1275. It has some generic tips as well as fixes for the specific error messages.

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