Ipod 5th generation not recognised as a device suddenly

I cannot sync iPod to iTunes and all of a Sudden the computer does not recognise the device

Hi Karen,
Welcome to Apple Support Communities.
Take a look at the article linked below, it will walk you through troubleshooting the device not being recognized issue.
iPod not appearing in iTunes
http://support.apple.com/kb/TS3716
Cheers!
-Jason

Similar Messages

Ipod 5th generation not recognised by windows 7

HIIII,
Purchased an ipod touch 5th generation on 5th december 2013, couple of months ago the home button stopped working. completely!
I switched to assertive touch and so far its been pretty good.
but with the recent update of the software 8.1 i think my windows 7 laptop wasn't recognising the device and nor was it syncing or being recognised by itunes.
I tried resetting the ipod and my laptop but none of it works.
would appreciate your help.
Thanking you.
Deb

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

Ipod 5th Gen not recognised on any computer - will charge via usb

Hi,
Does anyone have a fix for my ipod which is not recognised by any computer. Have tried the software reset, putting into disk mode, but no computer will see it as a device. The ipod will however charge by the usb.
I have tried another 5th Gen on the same computer which is recognised everytime.
Cannot use the system restore as the computer does not recognise it..
I need helpppppp!!
Thanks
Jimmy

You've pretty much exhausted everything so it is time to get it serviced. Is it in warranty?

My iPod Nano is not recognising its USB device, cannot download my music from iTunes library, what to do??

Why would my iPod nano suddenly not recognise its USB device? What the???? Cannot sychronise or transfer my music from my PC, had a back up USB & does not recognise this either. Please can s'one advise?
Thank you

Have you tried restarting your computer?

My Ipod classic is not recognised as a device. HELP !

I have a Ipod classic that I bought in 06. I am unable to add music to it as it is not recognised device. This is due to the fact that I did not de authorise or what ever, and then the laptop I used to download itunes songs on it got stolen. So I have 130GB and I would like to start using it again.
I had such a rude experience in the Glasgow store that I swore I would never use thier gear again.
Can anyone give advice on how I can get this thing capable of

Have you looked at this completed previos discussion. It discusses 0x8007054F.
Re: Error message when trying to install iTunes

IPod 5th Generation not showing up

I have an old iPod 80Gb, 5th gen. which has problems connecting to iTunes.
If iTunes is on, and I connect the iPod via USB, the screen says "Do not disconnect" but the iPod does not show in iTunes.
If I reset the iPod, it will show up.
It will also sometimes show up, if iTunes is off and I connect the iPod, resulting in iTunes starting up.
But it's very erratic.
I have done a full factory restore of the iPod but problem remains the same.
In the iTunes Preferences, my iPod is also not listed (iPhones and iPads are listed)
Is this a bug with iTunes? or...?

Good to hear you found the solution.
for the Points
8:20 pm Monday; February 3, 2014
 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

IPod 5th Generation not charging properly after IOS 8 update...

Hello,
I was wondering if anybody has had this problem since the update or even with out the update.
Ever since I updated my IPod to the new IOS 8 I have had trouble charging it. I would plug in the lightning cable and it would show that it is charging with the little symbol but it seems to lose charge while it is plugged in instead of actually charging, even though it says it is. It's also taking a lot longer to charge now that it is doing this and I was just wondering if anyone else might be having this problem or knows how to fix it.
Thank you,
Miranda.

No problems here.
Please tell me that it has NEVER been jailbroke. If it has not been jailbroke, here are some standard repair procedures:
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, read this.

IPod 5th generation not charging

So i downloaded iOS8 and now my iPod will not charge. I've tried different outlets and even computer won't charge. I've soft reset it and I even restored it to see if it helps and it doesn't help. on iOS 7.1.2 it could charge in an hour or less and now if I ca get to charge it takes about 5 hours and it's still not 100%. It's not a hardware problem because it started the same evening I downloaded iOS 8. But I relally need to fix this since it's only a 2 month old iPod and I AM NOT willing to pay to have it fixed so soon after purchase! please help! Btw it shows as connected but it doesn't charge.

I suspect it may be a problem/bug in the iOS 8. With iOS 7 it seems that the iPod indicated it was fully changed too fast and maybe Apple fixed that in iOS 8.
You can wait for iOS update or:
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.

IPod 5th Generation not responding, seems to be reset to 4th G iPod.

I got a new fifth generation iPod yesterday, and when I went to connect it to my computer, I installed the software, blah blah blah, connected it, and it only put one song from iTunes onto the iPod. So I connected it again, and still nothing. Downloaded the latest software, tried to restore it, and it said something about Firmware not working..?
So I disconnected it, tried to reset it, no such luck, put it into disk mode, still nothing.
So when I disconnected it, it turned on and had the folder with the exclamation point with the support website underneath.
When I bought this, it was a video iPod.
Now all it is doing is when I connect it, saying Do Not Disconnect, not syncing with iTunes, Restoring, Resetting, or responding. It's also all in black and white, like the old iPod, but everything is smaller.
I'm close to just about shooting myself at this point, so any help, at all, would be appriciated.
Compaq Windows XP

hi .candykisses! (what a lovely alias.)
So when I disconnected it, it turned on and had the folder with the exclamation point with the support website underneath.
we'd probably better check on these issues first:
iPod not recognized when connected to Windows laptop over USB
iPod shows a folder icon with exclamation point after disconnecting from a Windows PC
iPod does not appear in iTunes or on the desktop, an exclamation point or sad iPod icon appears onscreen
keep us posted.
love, b

Ipod 5th generation not turning on at all tried all possible ways

i had tried resetting, hold button on and off, i tried all way to get it to turn on and nothing works anyone knows of any tricks or of a better way to get it to work it would be much appreciated...

I would continue working through each of the suggestions in this Apple support document.
iPod won't turn on
B-rock

My ipod 5th generation charges when connected to my PC but not recognised in itunes with windows 8.1

Why is my ipod 5th generation not recognised in itunes in windows 8.1?Connection to my PC only charges the battery.

Did this iPod previously work with this computer (running Windows 8.1), and does not now for some reason? Or is this the first time (or the first time with Windows 8.1)?
The fact that only the battery charging symbol appears on the iPod screen seems to indicate that the iPod does not recognize a data connection. It's like you are connecting the iPod to USB (wall) power adapter. It is likely that the Windows system also does not see the iPod as a connected device; you should confirm by looking at Device Manager.
You should rule out a faulty USB docking cable. The dock connector has separate connection points for power and data, so it is possible for it to connect to charge the battery but not connect for data. So, if possible, try another docking cable, or try the cable you have with another Apple device.
You should rule out a problem on the USB port. If you connect something else to the same port, does it work properly? Preferably, you should use something similar, like a USB flash drive or port-powered external drive, and try copying over some large files.
If the USB port and docking cable are OK, the cause is more likely to be on the iPod (such as a dock connector that is worn out from use).

I bought an apple iPod 5th generation the other day and I cannot remember the unlock passcode. I have done the restore thing, but because I never set it up or synced it with iTunes, it does not recognize my device. It is disabled for one hour. Please help

I bought an apple iPod 5th generation the other day and I cannot remember the unlock passcode. I have done the restore thing, but because I never set it up or synced it with iTunes, it does not recognize my device. It is disabled for one hour. There's only a few things that could be my passcode, but because it disables for an hour, it is time consuming trying to figure it out. What do I do? I do not care about having to erase everything since it's new and there's nothing on it, but it was never synced with iTunes.

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

Ipod nano 5th generation not recognized by itunes...help!

I have a 5th generation ipod nano, music suddenly vanished, not sure why. Tried to download music from itunes, but the device is not comming up on itunes. Any ideas?

help, i got a new ipod 5th generation and itunes is not recognizing the ipod. I've tried everything, I even restored it on my dads computer. I lost all my files and I'm extremly frustrated. I'm not pluging it into the wrong port b/c I have a PC so its clear what port I'm putting it into, the ipod is chargining, and the video's are coming up, but the ipod is not syncing, I don't know what to do.
please email me at: [email protected]

Ipod nano 5th generation not recognized by itunes

I just got a new iPod nano and when I connect it, nothing happens. Itdoes not appear in the device list in iTunes. The nano screen says it is connected but I didn't get to even set it up in itunes. I've tried everything on the apple site - uninstalled itunes and then reinstalled, reset the ipod. I just can't restore because the apple site says I need to do that through iTunes, but I can't b/c it's not showing up in the device list. VERY FRUSTRATING!!

help, i got a new ipod 5th generation and itunes is not recognizing the ipod. I've tried everything, I even restored it on my dads computer. I lost all my files and I'm extremly frustrated. I'm not pluging it into the wrong port b/c I have a PC so its clear what port I'm putting it into, the ipod is chargining, and the video's are coming up, but the ipod is not syncing, I don't know what to do.
please email me at: [email protected]

Wifi will not work on iPod 5th Generation

I have had my iPod 5th generation since early September of last year. It was been working smoothly up until today. The wifi is on and it is recognizing networks but when I attempt to join it either says 'Unable to connect to network' or I put in the password to the wifi network and it immediately asks me to re-enter the password. I have restarted my wireless router, restarted my iPod, reset my network settings on the iPod and it is still doing the same thing. I have not jail broke this iPod ever and it is up to date using iOS 8.1.3 which I installed three days ago. The wifi was working fine immediately after the update which makes me unsure if that is what caused this. Does anyone know how I might fix this.

Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Ipod 5th generation not recognised as a device suddenly

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