Ipod classic unable to recover

I am using windows 8.1 and the latest iTunes. All the windows software are up to date.
Recently when I connect my iPod Classic 160GB to iTunes and the device stuck in recovery mode. (do not disconnect appeared and battery is charging)
It seems that iTunes not able to recognise my devise.
I have try numerous method and I still facing the same problem.
I have reset my iPod and the Apple logo appeared but could not went to disk mode (pressing the middle button and play button).
Any idea how to resolve this problem?

Hello sinhing,
Based on your post it seems that your iPod is not recognized by your computer and will not restore. Based on the information you have provided, it appears your iPod needs to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service.
Apple - Support - Service Answer Center
Thank you for contributing to Apple Support Communities.
Cheers,
Bobby_D

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