IPod not recognized by any Mac or PC it's been hooked up to

20GB w/color...oldie but a goodie.
But after installing 7.7, it stopped being recognized by iTunes or my G5, period. Was hoping after 7.7.1 that it would reappear, but no luck. When I installed 7.7.1, it appeared on my desktop for a moment, but when I tried to launch iTunes my screen suddenly vomited up this white-type-on-black-bars PC code-looking message up in the upper left-hand that said something about a kern panic. After that, I might as well hook a bar of soap up to my G5, for all the good it does me.
I've gotten as far into the "5Rs" as I can, which isn't very far since you need your 'puter to actually SEE your iPod to execute them, and even tried restarting in disk mode...no luck.
Sometimes my Disk Utility will recognize an iPod hooked to the USB, sometimes it just names it "device".
Took it to work, tried it on my work station there with a different USB even. Nothing. At least at work my iPod goes to the DO NOT DISCONNECT screen, but even after leaving it hooked up for hours, still no joy.
Even tried plugging it into a co-worker's PC, for giggles. Still nothing.
iPod still takes a charge and chugs along merrily, oblivious to its abrupt status as an orphan.
I've done everything I know. Used to be able to solve any of my iPod hiccups before, but I'm stumped.
I have a sinking feeling that either the 7.7.1 update somehow scrambled my iPod so it can't be recognized, or Apple's decided my iPod is obsolete and it's no longer supported by 7.7.1.
Help, anyone?

I'm confused, you state they already tried to make it work with a computer at the Apple Store. So if they could not get it to work then why would they now? If their computer could not see the iPod there is no way to Restore it in iTunes.
Incidentally, have you tried connecting it directly to a USB port on the back of your computer (if you have a desktop), and disconnecting all other USB devices except your keyboard and mouse? If you do this can you see the iPod in Device Manager?

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Ipod not recognized by any MAC computer

I have a 20gb IPOD 2nd generation which has worked fine until recent itunes and tiger software upgrade. Now Finder nor utilities (ipod updater) nor itunes will recognize the ipod when connected with firewire-- even in disc mode. Ipod is not recognized by any MAC computer (several tried in Apple store). I ran diagnostics and everything checks out on the ipod. Please help.

When I got a different charger later that night, my Ipod was charging but a message popped up saying "USB device not recognized".
This article may shed some light...
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Why is my Ipod not recognized on any computer?

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See these.
Your Windows PC doesn't recognize iPod.
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Hi
My Ipod (clic wheel version, 40 gig) is going crazy !! I've been plugging it on a mac and pc alternatevily every day, so maybe that's why? it first got frozen, showing the file with the exclamation mark, then sad ipod. It suddenly recovered so i can play music again, but my pc won't recognize it (usb or firewire doesn't make any difference), and start slowing down as soon as i plug the ipod in, and sometimes even egts frozen ! it does this sound meaning that a new harddrive has been connected, but it doesn't show on itunes or on the disk. i try to plug it into mac, same story, i tried to reinstall itunes, i tried to download ipod update from the internet, but nothing works. i still can play music on the ipod, but it's working REALLY slowly, does this weird sound, reset itself and shows file with exclamation mark... what can i do ? I'm desperate to lose my music, but i'd rather format it and get my ipod back to normal, thanks

Does the iPod still charge when you have it connected to either the PC or the Mac?
What if you try connecting the iPod to the PC or Mac in Disk Mode? Any luck there with it at least showing up as an externally mounted drive?
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Have you looked at the dock connector on the iPod for signs of damage or debris that could preventing a proper connection?
With the iPod connected to the PC, run a device connectivity test and post the results.
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New 30g iPod Not Recognized By iTunes/Mac Using USB 2.0

Hey there folks . . . I just came home today with a shiny new 30GB iPod, but am having a little trouble in getting it to behave properly. The iPod doesn't show up in iTunes 7 or the Finder when I connect it to a USB 2.0 port. It recognizes the thing on a USB 1.1 port, but this is a very unpleasant way to fill a 30GB hard drive, so, hopefully there's some silly thing I'm overlooking . . .
The USB 2.0 controller is functioning fine and dandy it seems, my flash card reader, mouse, and keyboard all function without a hitch when attached to either of my 2 USB 2.0 ports. When the iPod is plugged in, it charges the battery, and it shows up in the System Profiler under the USB High-Speed Bus just as would be expected . . . but Finder doesn't mount it, and iTunes doesn't recognize its existence.
I'm running MacOS X 10.3.9 on an older G4 PowerMac, and I did upgrade to iTunes 7.
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Try updating to the latest version of QuickTime http://www.apple.com/support/downloads/quicktime713.html Then reattach i-pod and let it update the videos & or podcasts..
This fix worked for me...
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Ipod not recognized by itunes

My ipod mounts on the pc, itunes does not see it. An error pops up saying that the ipod is write protected...???? I restored it, reinstalled, rebooted. Not sure what other steps to take.. Thansk for any help.

Hello Jennifer,
Thank you for using Apple Support Communities.
Sorry that your iPod isn't recognized. The following articles should help you sort out what is going on and get your iPod working again. I didn't see if you are using OS X or Windows, so I included the articles for each.
If you don't see your connected device in iTunes for Mac - Apple Support
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Regards,
Jeff D.

IPod not recognized after iTunes 8.0.2 update

I recently updated iTunes to 8.0.2 and now my ipod is not recognized by my mac or iTunes. I went through all the steps (5 r's) including putting it into disk mode and uninstalling/reinstalling itunes, reboot,etc. Nothing works...When I plug in my iPhone using the same cord it is found. It also finds my Apple Tv without any problems. My ipod classic(80g)plays and charges without any issue. Not sure what my next step is...

^Me too!
I have an 80GB Classic too, and it won't sync. It is recognized by iTunes - and it goes through the 'synching' process, But then it just stops and says "eject before disconnecting" but nothing has transferred.
I have an old 1st gen 2GB Nano which still syncs fine.
Also, I noticed iTunes crashed the first time I attached an iPod after the update. I reopened it, but have not been able to sync the 80GB Classic since then. Is this some kind of common occurrence? Can anything be done or do we have to wait for the next update?
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Hello Judy,
It's impossible to sync your iPod if it is not being recognized in iTunes. I found a few resources that I think will help with this issue.
I recommend starting with the steps in this tutorial:
iPod nano not appearing in iTunes
http://www.apple.com/support/ipodnano/assistant/itunes/
If you are still getting the same error code after following those steps, I recommend the following article (you can skip any steps you have already taken):
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/ts1369
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

Ipod not recognized anymore

My old laptop used to recognize my ipod using usb but only when it was fully charged and even then it would only recognize it some of the time. It also wouldn't ever charge through my computer and the ipod updater never worked. Eventually, that computer stopped recognizing it all together and I didn't even get the do not disconnect screen. In the meantime, I picked up a new laptop thinking maybe I had bad usb connections but I still have the same problem. I have lost all of my music files off of Itunes (due to my own fault of reinstalling windows without backing up my files thinking that might fix) but still have them on my ipod. Is there any way to back up my ipod and how do I restore it (or back it up) when it isn't recognized my my PC? I have tried new cables etc. and am convinced the problem is with my ipod. Any ideas?
Toshiba Satellit Windows XP

hi jpratt!
given that you've got a Toshiba, we'd probably better check up on this issue first:
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keep us posted.
love, b

Possible solution to iPod not recognized in Windows

I myself have a Mac, but for that last week, since Xmas, have been trying to help a friend get her kids' iPods (Xmas gifts) to work with her Windows machine. She has a Dell with Windows XP. Her whole system is 2-3 months old.
We experienced the same problem as many. iPods not recognized by her system. We tried everything, the 5R's, prayers,tears, voodoo, human sacrifice (Bob from GeekSquad), everything.
Long story short, she discovered that if she disconnects her printer (a Lexmark all-in-one) from it's USB port, and then connects the iPods, the iPods are recognized and funcion normally with the system. She restarts her computer between disconnecting the printer and connecting the iPods. Not sure if that step is necesary at this point. Must be some sort of hardware/software conflict.
Just wanted to let everyone know in case this worked for them.
Mac Mac OS X (10.3.9)

I don't usually reply in discussion sites, but after about 20 hours...doing the R's over and over, Applecare not being able to help, and one step away from giving up...I just had to say thank you! I tried everything...except removing my printer and scanner to see if they were conflicting...after I read your note, I tried, and it finally worked. Thank you so much...I really appreciate the suggestion...and my headache has seemed to go away!!! Hope that you have helped other people's stress as well! Happy New Year!
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Ipod not recognized unless fully charged.

Hi, I recently changed my PC, I was using windows xp and everything was fine. Now, I am using Windows 7 and my Ipod is not recognized neither by my PC nor Itunes, unless it is fully charged. I did not have this issue before. Any solutions?

Hi there,
I would recommend taking a look at the article below for some troubleshooting steps. While the article isn't for troubleshooting this specific issue, it can be useful in finding out if any of the settings have changed during the upgrade process.
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http://support.apple.com/kb/ts1369
Hope that helps,
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IPod not recognized (for sync OR charging) after OS 4 upgrade

I upgraded to OS4 on Saturday July 10th with no problems. On Sunday (July 11) I used my iPod quite a bit. I was at a friend's house and the battery was getting low so he charged it through his computer. It charged completely and we continued using it the rest of the day. I plugged it in to my PC to charge it Sunday night and it was not recognized at all (for charging OR for syncing) through any of the USB hubs. I asked my friend the method he used to charge it that day and he confirmed it was via computer. Monday night I tried charging it through a friend's iMac. It charged halfway, though it still wasn't recognized. Tuesday morning I tried to charge it on the same computer and I got the "too much power drawn from the USB hub - HUB deactivated" message on ANY of the HUBs. It still doesn't work on my own home computer (though it HAD been working Friday night and Saturday morning pre-OS4 installation).
I'm personally running Ubuntu 10.04 but obviously only was able to charge the iPod on that system. Anytime I want to sync or download music I restart to Windows Vista (and iTunes).
I do also have apps installed, but nothing new from the previous OS - (I know that blaming third party apps is a common cop-out answer for apple techs).
I hope this wasn't too confusing. My real problem is simply described by my subject line: iPod not recognized (for sync OR charging) after OS 4 upgrade. What follows is simply everything I've done to troubleshoot. The only thing I haven't tried is restore...because my iPod isn't even recognized by iTunes.
I would greatly appreciate any help or stories related stories/situations. Strength (and hopefully solutions) in numbers!
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Dan

Assuming you haven't got the cords mixed up with another, older iPod, it sounds like you have a couple of problems:
1. Your computer's USB ports have quit working. Reboot your computer and see if they reactivate.
2. Your friend's iMac generated that message because you tried to charge the device from the low power keyboard USB port. iPods need to be charged off one of the main USB ports or a powered hub.
3. iPods not being recognized by iTunes can be caused by 1) wrong cable; 2) non-functioning USB ports; 3) iTunes not being the correct version for the iPod OS; and finally 4) Apple Mobile Device Services driver is either stopped, missing, or disabled.
To troubleshoot a problem with Apple Mobile Device Services, see the Apple support article: http://support.apple.com/kb/TS1567

Iphone not recognized in itunes mac os 10.8.5

i'm running mac osx 10.8.5
my iphone4 is 7.1.2
updated itunes to 12.0.1
and now both my iphone and my ipad are not recognized by itunes, yet my iphoto does recognize them
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Have you tried everything in this Apple support document?
iPod not recognized in iTunes and Mac desktop
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B-rock

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What have you tried so far in terms of troubleshooting this issue? Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
What happens if you try to reset the device with it still connected to the PC?
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Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
Have you carefully worked through each and every single suggestion in this Apple support document?
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IPod not recognized by any Mac or PC it's been hooked up to

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