I recently brought an IPod touch 5th generation from online. When I saw it online it looked as if it had back camera but it doesn't.  I was wondering if I could visit an Apple UK store to exchange it for one that does have back camera

I  recently brought an IPod touch 5th generation from online. When I saw it online it looked as if it had back camera but it doesn't.  I was wondering if I could visit an Apple UK store to exchange it for one that does have back camera??

Apple have never accepted trade-ins agains the cost of a new device. You will need to sell the one you bought and apply the proceeds to the model you want.

Similar Messages

  • HT1339 Hi i recently bought an ipod touch 5th generation from a friend of mine i successfully restored it but when i tried to set it up it says that it is linked to an apple id already. my friend moved and i have no way to contact her how can i fix this?p

    hello i recently bought an ipod 5g from a friend i had just met, I took the ipod home and factory reset it, but when i try to sign in is says i have to sign into the account that was used to set it up. i have no way to contact her because she moved to arizona to live with her grandparents . i have no way to get the email or password i need help.!!!!!!!!!!!!!!!!!! someone please.!!!!!!!!!!

    Wipe it clean and restore it. You should then be able to rename the iPod and set up an account with iTunes. I hope this helps!

  • I cannot sync,back up or add songs to my iPod Touch 5th generation 32 GB-whenever i make changes and click the apply/sync button it takes hours but still it doesn't sync and i can't add songs to my iPod

    i cannot sync,back up or add songs to my iPod Touch 5th generation 32 GB-whenever i make changes and click the apply/sync button it takes hours but still it doesn't sync or add music to my ipod............i thought there was a problem with itunes so i uninstalled it and downloaded the latest version but still the problem continued....the picture below shows how it looks after 28 minutes of syncing........
    The picture below shows all the apple software that i have installed

    - Reboot computer
    - Try another cable and USB port
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.             

  • Can I disable album artwork on my OS 7 Ipod touch 5th generation from showing up in the list?

    Can I disable album artwork on my OS 7 Ipod touch 5th generation from showing up in the list of song/playlist, etc?
    I liked how easy it was to find songs without going thru so much artwork. I know I can do it on itunes, but can I do it on the ipod itself?

    Good to hear you found the solution.
    for the   Points
    8:20 pm      Monday; February 3, 2014
      iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • My iPod 5th gen. doesn't have a back camera. Can I trade it in for one that does have a back camera? If I can, can I keep all my pictures and have them switched over to the other one?

    My iPod 5th gen. doesn't have a back camera. Can I trade it in for one that does have a back camera? If I can, can I keep all my pictures and have them switched over to the other one?

    If you purchased it from Apple within the last 14 days then you can return it for a full refund. otherwise no. If you purchased it elsewhere you have to check with them.
    Do this to transfer info
    iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device

  • My iPod Touch 5th Generation loses charge when the device is turned OFF!!! Help!

    I bought my iPod Touch 5th Generation a couple months back and it has been working beautifully. I loved the new design, features, color choices, etc. However, just a couple days ago, my iPod has been acting up. I turned it off one night with a FULL battery (I usually turn it off when I'm not using it) and when I turned it back on in the morning, half the battery was gone. Originally, I assumed that maybe I just didn't swipe to turn it off right. WRONG. I charged it up, used it, and turned it off again for the night. When I turned it on the next day, the battery was practically gone. I tried not to panic, so I just restored the iPod to its original settings. I erased EVERYTHING. Then I charged it for a good six hours. The problem didn't go away.
    This isn't a cheap device. I'm sure you guys know that. The only reason why I think this could be happening could be because of the new iOS 6.1.2 update. I updated my iPod about a week or so ago. And now I'm having this serious problem? That is the ONLY possibility I could think of. And this thing is brand new. I treat it like it is made of glass. Literally. I'm so meticulous when it comes to my things.
    So can someone please help me try to fix this problem? I still have a warranty and the iPod is under a year old. To replace the battery now is ridiculous. It's brand new. I didn't pay hundreds of dollars for my iPod to croak on me after using it for a couple of months.
    Any help would be much appreciated. Thank you so much!

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • I recently bought an iPod Touch 5th Generation to go running with, thinking it would be like my iPhone but it doesn't have GPS. Have I wasted my money or does anyone have a solution? I was wondering whether the Nike sensor would work if I buy it?

    ipod touch and running

    Yes, the Nike show sensor works for the iPod touch.
    Nike + iPod Frequently Asked Questions (general) - Apple Support
    This app may work without the show sensor but using the iPod internal sensors.
    https://itunes.apple.com/app/nike+-running/id387771637?mt=8
    Just not that in both cases the app track number of steps

  • I recently got a ipod touch 5th generation but it doesnt charge is it the whire or the ipod ?

    if i go to the apple store will they replace the broken wire ?

    Yes, it is covered by the warranty.
    -  Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Why does my music on my ipod touch 5th generation get deleted when I connect it to iTunes on my computer?

    Why does my music keep getting deleted on my ipod touch Everytime I connect it to iTunes on my computer? I've Uninstaller and reinstalled itunes. I've reset my ipod to factory setting and I keep getting this message " The ipod cannot be synced. An unknown error occurred (-54)" this also happens with my ipod 4th generation too. Everytime I go to put new music on it all my old music gets deleted :-/

    That is because you got a new computer. You can only sync all media from one syncing computer. You can sync from any computer to iPod using the manual method but that does not sync from iPod to computer.
    To make this your syncing computer:
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

  • HT1222 I have a Ipod touch 5th generation and for got my passcode and need to  change it but every time I connect it to itune I get a error message say it has tobe unlock before it can be restored

    My wife and I brought a Ipod touch 5th generation for our grandson after which he let a bully at school take it from him and change the passcode. We retrieved the ipod from the young man with a fare amount of run around.  But now we are lockout. of it and when we look up how to reset it we where told to connect to itune,but when doing so I got a error message stating that the device had to be unlock before it could be restored. Is there another way that I may restore the Ipod?

    If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
    Make an appointment at the Genius Bar of an Apple store..
    If your iPod is defective and not abused Apple will exchange it at no cost.
    Apple Retail Store - Genius Bar

  • Why does my ipod touch 5th generation completely shuts off even when its charged and then doesnt turn back on?

    This is very frustrating. Like three months ago my ipod touch, 5th generation, just turns off out of no where. It will be charged and working fine but then the screen goes completely black and I can't turn it on. But then after like a day or so it turns back on and works until it decides to shut off again. And the cycle repeats. I'm scared its going to break for good.

    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       
    If still reoccurs, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar                                              

  • HT1476 i just goyt my ipod touch 5th generation three days ago and left it in my bed with my screen down and itunes wont read it and it wont charge what do i do??? please help me

    i just goyt my ipod touch 5th generation three days ago and left it in my bed with my screen down and itunes wont read it and it wont charge what do i do??? please help me

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Is there an email address to send a complaint in about an Ipod touch 5th generation?

    My daughter knocked her Ipod touch 5th generation from the arm of a sofa onto a soft carpeted floor and the screen shattered.  I took the Ipod into a store and Apple want £99 + VAT to repair this.  I understand that this was an accident and accidental damage is not covered by the warranty.  However, I was extremely disappointed to be told by a member of staff that the Ipod has probably hit its weak point when it fell, surely these gadgets should be more robust and not have weak points?  I wish to make a complaint to Apple by email but can't find an address, can anyone help please?  Thanks.

    No email address. Inform Apple here:
    Apple - iPod touch – Feedback

  • My iPod touch 5th generation data lost after downgrade from ios 8 to ios 7.1.2

    I have just downgraded my iPod touch 5th generation from ios 8 to ios 7.1.2 . after downgrading, all my data (apps, music, document) in the iPod touch were lost, but photos were manage to recover. when I connect to the computer, it show that others in the capacity column used up almost 18 GB of memory. What is in others? Why it used up so much memory?  How can I recover my lost data?

    You may not be able to restore the data since when you downgrade from a backup made with a new iOS version data does not transfer.
    An "other" larger than about 1 1/2 GB indicates corrupted files.
    What is the Other on my iPhone and How to Remove It
    What is "Other" and What Can I Do About It?
    Next, usually restoring from backup eliminated the corrupted files. However, sometimes restoring to factory settings/new iPod is required.
    To restore from backup see:
    iOS: How to back up
    To restore to factory settings/new iPod see:
    iTunes: Restoring iOS software

  • On my iPod touch (5th generation) it won't let me watch any video's off any Internet sources eg Facebook twitter and YouTube. When I click on the video it just comes up saying 'this operation could not be continued'?

    On my iPod touch (5th generation) it won't let me watch any video's off any Internet sources eg Facebook twitter and YouTube. When I click on the video it just comes up saying 'this operation could not be continued'?

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.

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