Ipod Touch Apple Mobile Service - what is it?

We just got an IPOD touch for christmas, but when trying to connect we get "Device will not work, Apple Mobile Service not installed. How do we get Apple mobile service installed. There is shockingly nothing in the Apple or Itunes help on this phrase
Thanks for any help this morning

wand family wrote:
We just got an IPOD touch for christmas, but when trying to connect we get "Device will not work, Apple Mobile Service not installed. How do we get Apple mobile service installed. There is shockingly nothing in the Apple or Itunes help on this phrase
Thanks for any help this morning
greetings wand family, and welcome to the discussion area !
see if the instructions in this KB help http://support.apple.com/kb/HT1852.
good luck and ... happy holidays !

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