IPod touch disabled, cannot get into recovery mode or unlock to enter passcode.

I've got an 8GB iPod touch that is disabled, cannot be unlocked, and it will not go into recovery mode. When I plug it into iTunes, it says "iTunes could not connect to the iPod touch because it is locked with a passcode. You must enter your passcode on the iPod touch before it can be used with iTunes." At the top is a red banner that says "iPod is disabled connect to iTunes" and it won't let me unlock it to enter a passcode and I've tried the recovery mode where you plug it in when powered off holding the home button, but I guess the iPod isn't updated enough for it to work (doesn't look like the new Apple OS) because when I do that, it just powers on like normal. What do I need to do because I'm definitely at a stopping point. Please help me get this iPod into working condition.

Try Recovery Mode again. Timing is critical so it may not have been done correctly the first time. Detailed instructions at: http://support.apple.com/kb/HT1808.

Similar Messages

  • HT201263 What if my ipod touch won't go into recovery mode because it is pw locked?

    What if my ipod touch won't go into recovery mode because it is pw locked?

    Go into Recovery Mode per the instructions here.

  • My ipod touch 4 put itself into recovery mode

    My ipod touch 4 put itself into recovery mode and when i plugged it in it asked me restore it, i clicked restore and it extracted the software then crashed, leaving it with no software. i then gave it to my nearest apple store and the guy said it cant be fixed telling me it was a hardware problem. Any suggestions as to what it could be and if it can be fixed? I really appreciate it

    What crashed?
    iTunes? The whole computer?
    What do you mean by crashed?

  • IPod touch 1st gen goes into recovery mode after shut down or lock

    Alright, so I bought a used iPod touch 1st gen from a friend. It was working fine for a few weeks until it started shutting off and going into recovery mode when I locked or turned it off. When off, half of the times I can do a hard reatart and hold the home and hold buttonsand it will turn on. The other times it will just come up with a white screen. When I plug it into my computer, it says it has to be restored. And this is an ongoing loop that I cannot seem to fix. I looked up my serial number and it says it's out of warranty.
    So my first question is, is there anyway I personally can fix this problem, or do I have to take it to Apple? My second question is, what are their policies on iPods that were bought used from someone else? And is there a way for me to get a warranty on it to get it repaired if I can't fix it myself or do I have to pay full price on replacement or repairs?

    Welcome to Apple Discussions
    Did you let iTunes restore it? Has the problem continued? The article below discusses how to put your iPod into a recovery mode so you can fix it.
    http://support.apple.com/kb/HT1808
    As to your warranty, you no longer have one. Apple will, for a fee, repair your iPod if it needs repairing. There are independent shops who can do it as well - just Google them.

  • HT4946 IPOD IS DISABLED CANT GET TO RECOVERY MODE OR DFU WHAT EVER THAT IS PLEASE HELP

    forgot password remember it now cant get recovery mode or dfu  mode [whatever that is ]please help

    Recovery mode and DFU mode are different.
    Recovery mode is:
    iPhone and iPod touch: Unable to update or restore
    Did you try DFU mode?
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Yo can also try placing the iPod in recovery mode using one of these programs:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                         
    RecBoot tip
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella

  • Ipod cannot go into recovery mode and I have forgotten passcode. It was halfway through an update and will also not appear as a device in itunes any more

    My sister has forgotten her IPod touch passcode and in my efforts to restore it, I accidentally updated it, leaving it unable to go into recovery mode. It no longer comes onto my devices list on iTunes but asks if I want the computer to read the device, but as I can not unlock it, either option has resulted in nothing. Can anyone help me restore the device? Or at least reset it, as it will not go into recovery mode.

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                                                       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Help!!!  I'm locked out and My Ipod touch will NOT go into recovery mode no matter what I do...I haven't read this problem anywhere!

    My grandson got his little hands on my ipod and has locked me out. I now get the red lable of doom and it tells me I must connect to Itunes to fix it.  Problem is I don't have the orginal computer I synced up with. (It crashed about 5 weeks ago).  Well I didn't think that would be that big of a deal becuase I have a lot of junk on my Ipod and had been thinking about re-formating it anyway.  Well I've tried every method out there and I can not get this thing into recovery. I powered it off. unplugged the usb cord from the Ipod but left it plugged into the computer. Held down the Home button and plugged in the USB cord. the little apple logo comes up. Then after about 10 secs it goes right to the disabled screen.
    I also tried it on different computers and tried different usb cords, I've tried also going into DFU mode...nothing it just goes right to the password screen...HELP...I've not read about this problem anywhere.
    Diana

    Try using RecBoot.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

  • My iPod touch won't go into recovery mode

    I have a first generation iPod touch, with a slightly broken home button (I have to press it really hard to work).I had just erased the memory off of it, and it had rebooted. As it starts up, it keeps getting stuck on a screen with an Apple logo, wth a loading circle below. The circles spins for a few seconds and then stops.  I have tried hard reset (home and power button). I have also tried home and power button for ten seconds, and then just home button for ten seconds. I have tried that numerous times, while in iTunes, and while out of it. I really need some help, as it has no warranty left, so I cannot return it.
    Thanks in return,
    P.S I really would apprecciate any help.

    This program my place the iPod in recovery mode:
    RecBoot iPod-1.0.2-Mac-Jaxov.zip - File Shared from Box.net - Free Online File Storage

  • HT201263 Ipod touch won't go into recovery mode

    When I press Home button, I either get picture of battery charging with red strip or apple logo . I never get the picture of itunes logo with a USB cord .

    Try:
    iOS: Not responding or does not turn on

  • My ipod touch 4 gen is in recovery mode and i dont know how to get out of it,i tried everything like hold the home and top button at the same time. All it did what g to the apple logo and went back to recovery mode any help?

    My ipod touch 4 gen is in recovery mode and i dont know how to get out of it,i tried everything like hold the home and top button at the same time. All it did what g to the apple logo and went back to recovery mode any help?

    Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
    kevinpowell1 wrote:
    how can i get it out of recovery mode?
    Make sure you have the Current Version of iTunes Installed on your computer
    iTunes free download from www.itunes.com/download
    Then See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    Take your time... Pay particular attention to Steps 3 and 4.
    Some users have reported as many as 8 or 9 attempts were necessary before success.
    After you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766
    If the issue persists...
    Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
    Be sure to make an appointment first...

  • My ipod touch 5 gen still in recovery mode how can i get out in recovery mode? i update it in ios 6.2 while my itouch is in jailbrake

    my ipod touch 5 gen still in recovery mode how can i get out in recovery mode? i update it in ios 6.2 while my itouch is in jailbrake

    Google "DFU mode", put it in that mode and Restore it in iTunes.
    And stay away from jailbreaking.

  • My 4 yr old as put a passcode in my ipod touch and cannot get it off how do i do it please

    my daughter put passcode on my ipod touch and cannot get it off how do i do it please

    If the screen lock passcode then place the iPod in recovery mode and restoe via iTunes on your computer. For recovery mode.
    iPhone and iPod touch: Unable to update or restore

  • My ipod touch 4 is stuck in recovery mode and i do not know what to do help me

    my ipod touch 4 is stuck in recovery mode and i do not know what to do help me

    Connect the iPod to your computer and restore via iTunes
    iTunes: Restoring iOS software

  • My ipod touch has been stuck in recovery mode for like 3 months and ive downloaded the newest itunes but itunes still wont recognize it!!! PLease Help by the way im using a macbook!!!!

    My ipod touch has been stuck in recovery mode for like 3 months and ive downloaded the newest itunes but itunes still wont recognize it!!! PLease Help by the way im using a macbook!!!!          
    PLEASE HELP!!!!!!

    Have you been through the steps mentioned in this article? iOS: Device recognized in iTunes for Mac OS X

  • IPod touch 3rd gen stuck in recovery mode and iTunes cannot fix it

    i have an ipod touch 3rd generation with firmware 4.3.4. i was recently playing an app whe all of the sudden my ipod just shuts off. i held the power button but it would not turn on. then i tried just holding and pressing and holding the power and home button on my ipod touch trying to get it to turn back on. eventually the apple logo appeared and i felt relieved. however the usb and itunes screen popped up so i plugged my ipod touch into my computer and tried to restore it. when i plugge my ipod touch in a message popped up telling me that my ipod touch was in recovery mode and had to be restored. so i clicked on restore and waited for my ipod to restore. then another message popped up. it said that my ipod was not approved from apple to be restored. i had no idea what was going on so i did some research. i found that other people have seen an error pop up but with an error number. my error displayed no error number. i thought to myself that that was strange so i tried to restore my ipod agian. then i realized when i clicked on my ipod in itunes that my ipod summery was wierd. the name of my ipod was ipod and the capacity and serial number etc. said n/a. what is wrong with my ipod and how do i fix it? i miss my ipod.

    ok hit the level down sound home and power button at the same time happen to me to really anoying

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