IPod touch dropped in the water, now sound doesn't play anymore, except ringtones
Hi,
An acquaintance of mine fell in the water, with his iPod touch still in his pocket. After getting out of the water, his iPod touch seemed to work fine, except the speaker; no music or other sounds play, except ringtones and notification sounds. Does this fall under the warranty, and what should he do?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
- Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Similar Messages
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I upgraded my iPod Touch 4th Gen yesterday. Now it won't play music, which is the main thing I use it for. Over 11,000 songs [it's a 64GB model] -- will I actually have to restore the device and re-add all that music?
[Music files are still there, and I can play them on my computer directly from the iPod [just one track at a time] but not in the usual way, through headphones.]
On the Summary page of iTunes for the iPod, it shows 50-plus gigabytes of "Other" content and no music, which was not previously the case. I assume this is related to the problem.
I can bring up individual tracks on the iPod and see cover art, but cannot play the music.iCloud is free, iTunes match is $25 a year.
I had the same problem and when I went to Settings I had 0 songs, even though they were obviously still there since I only had 15GB free on my 64GB device.
I decided to do a complete reset/restore of my 4th gen iPod Touch, Bad move! I've been messing with it for hours, and it simply won't restore--it keeps hanging on a black screen with an Apple logo and a progress bar at about 10%, sometimes it goes completely blank and tries again, with the same result. (I've posted my question/plea for help here: https://discussions.apple.com/message/19735862 )
I'm ready to bang my head against the wall! I can put the device in recovery mode, connect to iTunes on my computer, and get it back to the setup screen, but when I go through the process again and try to do an iCloud backup I get the same reset/restore loop.
I could start from scratch, but I really, really, really don't want to go through all of my hundreds of apps, reinstall them one by one, etc. etc. etc.
I thought that once I started using iCloud, I didn't need to sync with iTunes anymore--guess I was wrong. -
My friend took my ipod touch and did the password now its disabled and wont connect to computer?
my friend took my ipod touch and did the password now its disabled and wont connect to computer?
Colton,
You'll need to connect your iPod to your iTunes library in Recovery Mode and restore it using the instructions in this Apple support document.
http://support.apple.com/kb/HT1808
B-rock -
IPod touch dropped on the ground while charging and now won't charge
Long story short, my wife was charging her iPod touch, one of our kids walked by and knocked the iPod to the ground and yanked the cord that was connected and now the iPod won't charge. If we wiggle the portion of the cord that's attached to the iPod (not the USB connected to the mac) it will make the sound like it is connected and then disconnects. We have found that if we sit the iPod a certain way sometimes it will charge but not 100% of the time. It almost seems like it is losing the connection in the cord but we have tried 3 different cords. Any suggestions on ways to make a tighter connection (think sticking the pencil in the old school Nintendo to keep your game cartridge to connect)?
Worste case, Apple shoud exchange yours for this price:
Apple - Support - iPod - Repair pricing
This place does not mentions a dock connector replacement but you can call and ask them.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
You can Google fo others.
I would first make and appointment at the Genius Bar of an Apple store to verify/determine the cause of the problem. -
Ipod touch 5th generation overheating and now sound is not working properly
Got an ipod touch 5th gen a few days ago and it has been working well for the first few days, then last night it came up with an 'overheat' message and turned itself off. I was surprised as it wasn't working particularly hard when it overheated, just plugged into a speaker system playing an audiobook. After cooling down and recharging the battery, I was able to turn the ipod back on again, but realised this morning when I tried to watch a video on it that there was no sound coming from the internal speaker. Also when headphones are plugged in the sound is really crackly. (the level of crackle changes when you change the volume - it is most crackly in the middle of the volume range and clearer when it is louder). Before it overheated, it had none of these issues. Also, it now seems to take longer to charge the battery, and the battery doesn't seem to hold it's charge as long. Is there anything I can do at home to fix these issues (as we live in a remote area)?
Try the following but I thing your iPod is defective
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
Make an appointment at the Genius Bar of an Apple store if it still does not work OK
Apple Retail Store - Genius Bar -
Ipod touch dropped in the ocean
I dropped my ipod touch in sea water. I don't know how to fix it. Help!
roaminggnome wrote:
You very likely cannot fix it.
Do not try to turn it on or charge it.
Let it dry for a week or so.
See what happens
Ain't gonna work. Sea water contains salt. Salt is naturally hygroscopic (http://en.wikipedia.org/wiki/Hygroscopy) and even the most minute amount will absorb water vapor from the air.
Removing every tiny bit of salt would require flushing the device with copious amounts of distilled water, and even then there are no guarantees... Unfortunately the iPod is dead... -
Ok so I recently dropped my ipod touch 4 in the water.
It fried and I took it to geek squad. They can't even get it to turn on. Should I throw it away?
Another thing is I got it for Christmas so Idk If I had insurance on it.
Also my other question is. I spent $50.00 In iTunes. Is that all gone to?
Is there anyway I could get a $50.00 iTunes card from apple to fix it for free?
I have bought $50.00 worth oof apps so they can check I am not lying.
Reason Why I was asking is because I could really use the iTunes because
I am getting the iPhone 4S 32GB Phone. I won't have anything on it or
any money to get any after I buy the iPhone.
If it is possible I will thank Apple so much.
I just didn't want to see my money go to waste.
After spending so much.Anything you bought from iTunes you might be able to download again. Any existing credit on that card is part of your account with the iTunes Store which is not tied to your device.
Downloading past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Movies currently available in the USA only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list, or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
$50?? I think it will cost more than that. Browse Apple's site and there's a link for iPod information which tells you how much service costs for different models. -
Most of the .mov and .AVI files doesn't play anymore with QT 7 or 10
I'm running OS 10.7.5 and most of the .mov files that were generated with Quicktime 7 doesn't play anymore, except in VLC.
I used QT7 because it can still crop and edit videos, instead of QT 10 that came with the system.
QT7 has a also a very nice feature that allow to reset the image ratio, which is sometime very usefull.
I shall say that videos came from a digital recorder I used to tape the TV and those files came as .AVI
Anyway, overnight (probably after an update of iTunes or any part of the system) QT 7 nor 10 can play those files anymore !
Each time I try to open a file with QT it says I need a codec, and leads to the DIVX download page, but installing this codec doesn't solve my problem.
QT7 was a very fine software and worked until now.
Why an update makes my system go backward ??!?
I'm a huge fan of Apple, but that is not acceptable !!!
It just makes me want to purchase on older mac and go back to 10.6 !!!
Shame on you Apple !Indeed, a further search on the side lead me to this page :
http://perian.org/
and now it works again !
I still don't get how an update could change the system like this.
Anyway, thanks for the reply -
New messages sound doesn't play in Apple Mail 4.5
the new messages sound doesn't play in my Apple Mail v.4.5
Tried Apple Support many times, they just play dumb.. Try this application. I disabled notification on Mail and let this one does and it actually uses Mail sound files.
http://www.macupdate.com/app/mac/32744/herald -
my ipod touch was submerged in water and now it is telling me to connect to itunes, but itunes won't connect until i put in the passcode, and i can't do anything to my ipod until it connects to itunes. so, basically i can't do anything from the ipod or to it from the computor. what should i do?
Restore...
From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.
There's more to try but let's go a bit at a time. -
Henry dropped the Ipod touch and cracked the screen. How can I get this fixed.
Hi,
Henry dropped his Ipod touch and cracked the screen and put in a passcode and now has forgotten his passcode. Need to know how I can get the screen fixed and or if it is covered on the 1 year warranty? How can I unlock the Ipod without the passcode?
Any info would be greatly helpful!
Lori NeumannTake to an Apple retailer. Such damage is not covered by your warranty.
A Complete Guide to Recover Your iDevice if You Forget Your Passcode
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
Verify that you are using the latest version of iTunes before attempting to update.
Connect your device to your computer.
Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
Select the Summary tab.
Select the Restore option.
When prompted to back up your settings before restoring, select the Back Up option (see in the image below). If you have just backed up the device, it is not necessary to create another.
Select the Restore option when iTunes prompts you (as long as you've backed up, you should not have to worry about restoring your iOS device).
When the restore process has completed, the device restarts and displays the Apple logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of iOS, keep your device connected until the "Connect to iTunes" screen goes away or you see "iPhone is activated."
The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on. Note: If you see the screen pictured below, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button:
If necessary, open iTunes. You should see the following "recovery mode" alert:
Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
I have forgotten my password for iPod Touch 4G and it is now disabled. I tried connecting to iTunes but i haven't synced before and i need to enter the password before i can back it up so i can restore it. I don't want to lose pictures so please HELP!
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased. That is how it works
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
I just purchased a new ipod touch so now I have two. I do not want the second ipod touch to sync the same as the old ipod touch - 2 people with 2 different music preferences. How do I keep them separate.
These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
Note if you have iOS devices and haven't moved your contacts and calendar items across then you should create one dummy entry of each in your new profile and iTunes should merge the existing data from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library or a backup then then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
tt2 -
hello. So I have used my iPod touch 4g for 2 years now and need to change the battery. My question is: will I lose everything I have on my iPod like my music,pictures and apps if I change the battery on my iPod touch 4g?
Thanks for answerIf you go to Apple, they will not replace your battery, but exchange your iPod for a refurbished iPod of the same model with a new battery. Therefore you will lose everything that is not backed up. If you change it yourself or have a third party change it, you will most likely not lose anything (but still best to make a backup as lllaass suggested).
-
I have an imac with snow leopard. I do not have enough memory to get lion.
I switched my mail to icloud and now my ipod touch has icloud.
i can receive mail on my ipod touch and through the icloud web site, BUt I cannot receive mail on my mac directly any more. There is an exclamation point on my mail in box and also an ! on .mac.
Can anyone help me with settings so I can receive mail again directly on my mac?
Thanks
Mathmarv
<Edited by Host>See this Apple note on troubleshooting icloud mail: http://support.apple.com/kb/TS4002
You may have seen this page already: http://www.apple.com/support/icloud/mail-notes/
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