Ipod touch that will not charge or sync

My daughter's ipod touch, just over one year old, will not charge or sync with any computer. We have tried several cables and computers with no luck. Any suggestions would be greatly appreciated.

- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Inspect the dock connector for bend or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar

Similar Messages

My iPod Touch 4g will not charge or sync

I have plugged my iPod into 2 different computers (one mac, one PC) using 2 different Apple iPod cords and I cannot get the iPod to charge. The computer does not recognize the iPod as being plugged in, so I cannot sync either. Basically nothing happens, so I'm worried something is wrong with the dock connector on the iPod! Any suggestions?

- First see if a reset will allow iTunes to see the iPod so you can restore the iPod.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next see if recovery mode will allow a restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore
- Last try DFU mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- After that, an appointment at the Genius Bar of an Apple store is in order.

I have an iPod touch that will not turn on.

Hello forums! I have an iPod touch that will not turn on. I have tried everything I can to turn it back on, but I just cant find the right thing. I dont know if it is in need of a new digitizer, or the battery is dead, but I would really appreciate some help. It is an iPod touch 3rd generation.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I have a new iPod touch that will not turn on, nor will it connect to iTunes. Any suggestions?

I have a new iPod touch that will not turn on, nor will it connect to iTunes. Any suggestions?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My two month old iPod touch 4 will not charge past 98% after updating to 4.3.2

My two month old iPod touch 4 will not charge past 98% after updating to 4.3.2

- Are you sure you have a 2G iPod and not a 1G? Yucan can itell the difference here by the shape of the black antenna cover on the back of the iPOd.
Identifying iPod models
- What version of iTunes is installed opn the computer?

My iPod touch 5 will not charge, how can i fix it?

I got an iPod touch 5 in 2012. i have bought 4 and they worked for a few weeks then didnt work. The most recent cable i had will not charge unless held in a certain way. However now the iPod wont turn on at all what should i do? How can i fix it?

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Truck stereo will play iPod touch be will not charge it's battery

My truck stereo will play the gen. 4 touch 32 GB, but will not charge it's battery. It did play and charge the battery for the nano 8GB with no problems for several years previously before switching it out with the iPod touch last week. What gives?

Sometimes this works
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
Have you contacted/went to the car system's support site?

New ipod touch 8gb will not charge

I bought my son IPod Touch for Christmas and now the only place it will charge is USB on lap top. It will not charge on our IHome or wall charger?

Try here:
iOS: Not responding or does not turn on
Apple will exchange it for a refurbished one for this price.
Apple - Support - iPod - Repair pricing

Brand New iPod Touch 4G will not charge, or turn on

Hello.
I have a brand new iPod Touch 4G, and when I plug it into my computer, nothing happens. My computer for some reason is not reading this iPod Touch;
I have no other way to charge it.
No damage has been done to the product from my observation.
I have tried to restore it, reset it, and other things like that, but iTunes still isn't picking it up, as well as my computer..
I am on a Windows 7 Starter Notebook, with 3 USB ports (that probably are not high-powered), and for some reason it just doesn't want to charge.
I'm going to take it to school with me later to see if it will charge, but in the mean time, do you guys have anything that could possibly get my computer to start reading this iDevice?
thanks,
Matt

I have tried a different machine, and it is not my computer.
I have plugged a different iPod into this charger and it charges just fine.
So, it's the iPod its self.
I read an article somewhere and it said that
If your iPod is formatted to work with Macintosh, windows will not read it.
So, I'm thinking my iPod is formatted for Macintosh, (I cannot format it for windows), because it is completely dead, and it won't turn on.
So, should I try a wall charger as my last resort to try and get it to turn on?!
Thanks,
Matt

How to fix an iPod touch that does not charge but gets hot in the lower back area?

I have a 3rd generation iPod touch 32gb and it will not turn off, nor will it charge. Plugging in to my computer, iTunes does not even detected. Even if I leave it to charge, it does not detect it. The odd thing is that it get really hot in the lower back area of the iPod. It is hot to the touch, as though it were 80 degrees+. Anyway for me to fix this?
The iPod is way out of warrenty, so I wonder if a Genius bar appointment will even help me. But I will give them a try.

Replace the battery. If that does not work, then system board is toasted...

HT201263 I have an iPod touch which will not charge even after staying on cable for days. It shows the red line on battery, and wont do anything else. Any tips for bringing this back from the dead?

I have done everything suggested by Apple. It does not show up in iTunes. It is a model A1288. It was working fine until the battery ran down. I hate to throw things away.

After charging overnight
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My sons ipod touch 2gen will not charge on the pc anymore but my daugthers does

I have tried a restart and also held down the home/soft touch and tried that. I have also re downloaded i tunes and still nothing. the only way to charge is to use his stero which is charging it for us, but i can't upgrade this i pod because it wont even recongise it in. i tried different cords, usb outlit. please help!!!
MY iphone works fine as well as my daughters 2g ipod touch.. I just dont get it.. ps i have a pc windows 7

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My iPod touch 3g will not charge nor will it connect to the computer.

It won't charge at all. I have no idea how it's still on but for now it is even though it's been saying the battery is less the 20%. It's not the usb adapter/cable, I've tried many. My laptop nor desktop will even acknowledge it at all. I've done resets numerous times and still nothing. I don't know if this means the battery needs to be replaced or not because like I said the iPod is still on after days of not being able to charge.Any help would be greatly appreciated!

I forgot to mention the iPod will play on my dock but not charge. I took it in today and it's no longer under warranty so they only offered to take it and give me 10% off a new one.
Thanks anyway!

IPod Touch that will not go back to lockscreen please read and help if u can. Help is much appreciated.

So i jailbroke my ipod a few years ago and right now i have 5.1, i was booting it and it usually goes fine, right now (currently) it is on a pineapple screen and will not go to my home screen/ lockscreen, i went to DFU mode and then press the power button. now all it does is stay on the black background and white apple screen. it wont ever go back to my lock screen can somebody reply to me and help me ASAP. plzzz im very desperate thank you

oh and my ipod IS jailbroken right now on ios 5.1

My ipod touch 4g will not charge no matter what i plug it in to

and every thing i try will charge every other ipod i have and the troubleshooting doesn't have a fix for it, any suggestions?

Take a moment to reset your iPod....hold down the sleep and home key, past the power down slider and until you see the silver apple. Let it reboot and try the trouble shooting again.
If you've replicated the issue with multiple chargers, cords and outlets (enough to rule out any single one of those devices being the source) then I'd make an appointment at your local apple store because it's possible that the charging port on your iPod has gone bad or maybe your battery. Both issues are not user servicible.

Ipod touch that will not charge or sync

Similar Messages

Maybe you are looking for