IPod works, just doesn't allow video

My iPod works and everything. I recently got it 'restored' to original settings, and when i try to drag a video file over to the iPod icon it says
"Some of the songs in the iTunes music library, including the song "insert song here", were not copied to the iPod"insert iPod name here" because they cann't be played on this iPod.
It recognizes i have a fifth gen iPod that has video capability, i think. It at least shows a fat iPod icon for the iPod on the left window of iTunes.
any ideas? thanks

My step daughter has an ipod shuffle, and when you
press any button, the amber and green flash
alternatively and the thing doesn't work. The
computer doesn't even register that it is connected.
I have tried other USB ports to no avail. Sometimes
the computer recognises it, but states that the
device is faulty. I can't therefore reset the thing.
What is worng. Can anyone help me???????
Is it still under warranty? Check here:
http://www.apple.com/support/contact/
You might be able to get it replaced... Otherwise, try this: http://docs.info.apple.com/article.html?artnum=303979

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  • IPOD Shuffle Just Doesn't work at all

    My step daughter has an ipod shuffle, and when you press any button, the amber and green flash alternatively and the thing doesn't work. The computer doesn't even register that it is connected. I have tried other USB ports to no avail. Sometimes the computer recognises it, but states that the device is faulty. I can't therefore reset the thing. What is worng. Can anyone help me???????
    Shuffle version 1   Windows XP  

    My step daughter has an ipod shuffle, and when you
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    Here's a list of what it does do:
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    If you have a resolution for this, please do post, and thanks-a-million in advance

    Try resetting the iPod. Nothing will be lost.
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    - There are third-party places like the following that will repair the Home button. Google for more.
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    My IPOD Classic Video 5. Gen. showed videos, but now it does no longer show them, instead i see a black picture on my IPOD and it doesn`t work. I have to restart it every time, i try it. i restore the software with itunes, but the problem still exists.
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    Here is what worked for me:
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  • Time Machine Just Doesn't Work Anymore

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    If an initial full backup or subsequent incremental backup is tens or hundreds of Gigs larger than expected, check to see that all unwanted external hard disks are still excluded from Time Machine backups.
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    Note: Leopard has changed the way it deals with FileVault disk images, so it is not necessary to exclude your Home folder if you have FileVault activated. Additionally, Time Machine ignores Boot Camp partitions as the manner in which they are formatted is incompatible. Finally, if you have your iDisk Synced to your desktop, it is not necessary to exclude the disk image file it creates as that has been changed to a sparsebundle as well in Leopard.
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  • Why won't my iPod work on iTunes or my computer?  It shows up (not on iTunes) and the iPod shows connected but it has to be "formatted." And why are half my songs unable to play on it anymore?  It just skips them!

    I've read through several discussions and I've seen a lot of similar issues but none that were quite like mine.  Every time I plug my 3rd gen. iPod nano in it shows it connected on the iPod screen and iTunes opens up but the device does not show up in iTunes.  The icon on the iPod shows connected and gives the arrows circling showing syncing even though it still says connected.  But it won’t show up in iTunes.  It shows up on my windows computer but I can’t click it or make it do anything.  It keeps saying “You need to format the disk before you can do anything.”  And when I hit cancel it beeps and says "Location not available.  Dara error (cyclic redundancy check)."  As if I know what that means!!  And I have 800 songs on it but they aren’t all on my computer and some are on my parents’ computer but I can’t get to that one.  It shows it is a “FAT32” which I have no clue what that means but I’ve never noticed that before.
    Windows "can't access the disk" and I don't know why.  It gives me that notification if I try to check the drive or disk or device for problems.  And if you click it on Windows it pops up a screen with formatting things (which I don't know anything about).  And then it closes and says that it CANNOT format the device.
    The iPod works almost okay when it isn’t plugged in, but I’ve noticed that half my songs won’t play.  You click on it and it plays the next one in the album.  And it isn’t always the first song in an album but random songs.  And songs I listen to a lot.  You can’t go back (you can only go forward and you can’t skip over the ‘missing’ song) or even click to select those songs.  But other songs play normal, just not half of them that are on the iPod but all of a sudden no longer work.  And I don’t know why.  I have another 3rd gen. iPod nano that doesn’t have ANY of these problems.  It hooks up, it doesn’t need formatting, and all its songs play.  I don’t know what is wrong or what to do.  I’ve tried re-downloading iTunes and everything.  I don’t want to have to reset my iPod and lose everything.
    I’ve tried locating the device in iTunes and it shows the iPod but it gives this weird symbol and I can’t select it.  It’s like a white box with a box that is outlined in blue with six random icons in the middle.   I’ve seen it before and it always means something is wrong or a file (which is where I have seen it before) is corrupted.  And like I said I have a second iPod nano of the same generation and it does not give this weird symbol.  Plus it connects just fine.  It’s this one iPod.
    I don’t understand what is going on.  It worked just fine and then all of a sudden I noticed songs wouldn’t play so I went to plug it into iTunes and nothing has worked.  I’ve searched discussions and none of the tips help.  But I want my songs to play again and I want my iPod back.

    Hey briannagrace96,
    Welcome to Apple Support Communities! I'd check out the following article, it looks like it applies to your situation:
    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/ts1363
    You'll want to go through the following troubleshooting steps, and for more detail on each step follow the link to the article above:
    Try the iPod troubleshooting assistant:
    If you have not already done so, try the steps in the iPod Troubleshooting Assistant (choose your iPod model from the list).
    If the issue remains after following your iPod's troubleshooting assistant, follow the steps below to continue troubleshooting your issue.
    Restart the iPod Service
    Restart the Apple Mobile Device Service
    Empty your Temp directory and restart
    Verify that the Apple Mobile Device USB Driver is installed
    Change your iPod's drive letter
    Remove and reinstall iTunes
    Disable conflicting System Services and Startup Items
    Update, Reconfigure, Disable, or Remove Security Software
    Deleting damaged or incorrect registry keys
    Take care,
    David

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