Is anyone else dealing with a second profile from mobileme switchover

I was a MobileMe user as a lot of people here were. When the switch to iCloud occurred, I was unable to access music between my devices, iMac, Macbook, iPhone, iPad. After a lot of support assitance and research, it was discovered that I have two profiles now; one is [email protected] and the other [email protected] I was told that Apple does not have the capacity to merge these two profiles. The issue that this has created is that now I have different music on both profiles and if I only use one of them, then I lose the music that is purchased and sitting in the other one.
My question is, does anyone know if Apple is working on merging these accounts? Or have they just cut loose of this and moved on?
Thank you to anyone that can help.
CK

Yes, I've already done all of that and confirmed that they are definitely two different profiles, both in iTunes and when logging into "Manage My Apple ID".
Apple has confirmed that when MobileMe was converted to iCloud, that a fair amount of accounts experienced this 'glitch'.
My question is whether anyone knows if Apple is working to merge profiles that were affected by this 'glitch' or if they are doing nothing because I have spent money on music in both accounts and have no way of accessing it unless I keep logging into and out of each.

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