Is iCloud really a backup service? Because I can only retrieve 60 out of my 600 photos.

Hi, my girlfriend was robbed of her iPhone and now we want to retrieve the pictures from iCloud to her new iPhone but it only retrieves 60 out of 600 from the Photo Stream. According to iCloud the latest backup was made 22nd of January.
Does it only retrieve from the last 30 days? (I read that somewhere)
If so: how can you call it a backup service?
And why is her 5 GB storage filled up if I only had 60 photos on there?
And why can't you just let the users browse among the backed up data. It is more likely that you look for single documents rather than your whole backup. Especially as you usually make backups on computers sometimes and fill your phone with new pictures and then there is no space to restore anymore.
It says - backup your photos - in your slogans and promotional texts. Perfect! - I thought.

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