Is Laptop adapter covered in extended warranty

I have a 3 year extended warranty for my laptop and my adapter has stopped working. Is the laptop charger covered in the warranty or do i need to purchase a new one ?

Hey @Vaibhav_Gupta ,
I can't find any information that confirms they are covered under the extended warranty but I can confirm they are covered under the 1 year factory warranty.
THe extended warranty details only specifies Hardware parts and labor.
Your best bet would be to call an HP Phone Support rep as they deal with warranties unlike the forums, and would be the ones to process the exchange. You can contact HP Technical Support at 1-800-474-6836 in North America. For all other regions click here.
Good luck!
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Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

Similar Messages

Is the Laptop charger covered in the warranty?

Alrihgt, so I had bought my laptop on the 27th of last month, and now the charger is buzzing and it shocks me whenever I plug in the laptop and have it on my lap. I didn't get it wet or anything to lead up to this, and I can't afford to buy a new charger. Is it covered in the warranty?

Hi,
Yes absolutely..Just call HP Technical Support and they'll ship you a new one.
The factory warranty in HP Notebooks covers all hardware (battery warranty is only 1 year) except accidental damages. For accidental damages you can purchase a seperate warranty known as Accidental Damage Plan.
Note:
If you have HP Support Assistant installed on the computer(The Blue Question Mark) then open it ==> Complete all pending Updates & Tuneups==> Restart and Check. It may solve your problem
Although I am an HP employee, I am speaking for myself and not for HP.
**Click on “Kudos” Star if you think this reply helped** Or Mark it as "Solved" if issue got fixed.

Misuse of clause in extended warranty of laptop by service centre to harass and cheat customer

Please read it completely as this is from a Frustrated, Harassed, Cheated customerThis is with reference to case ID: 4756281406-471. The laptop against this case ID is under extended warranty. This laptop was given for repair to MI road Jaipur service centre of HP on 20th July 2015.My complaint is regarding the way your authorised service centre treats customer, as In spite of everyday following them up, till Saturday i.e. 25th July 2015 they kept on saying that mail regarding motherboard change has been sent & acceptance from authorities is still awaited. After chasing thru the call centre, very conveniently unilaterally they put the blame on customer that extended warranty is voided as they found liquid spillage on mother board. Because for the laptop under extended warranty your service station does not tell or show to customer that laptop has been mishandled by customer when they are accepting the laptop for repair. Subsequently after keeping the laptop at their service station they conveniently later blame customer for mishandling under the clause that, the standard warranty does not extend to any HP Hardware Product that has been damaged or rendered defective as a result of accident, misuse, liquid spills, abuse, contamination, or other external causes.Poor honest customer like me who has not mishandled the laptop feels cheated. The service centre did not show/tell me any kind of mishandling when they received the laptop from me and then after keeping the laptop in service station they unilaterally decide that customer has mishandled.For laptop under extended warranty when the service centre know that such clause exists why they are not making the provision of showing at the time of accepting the laptop from customer, that the fault is due to mishandling of laptop by customer.I also forwarded this information to [email protected] but did not receive any reply from them. Is this the way HP treats its customer that they do not have courtesy to reply customer mail.I will be using a few harsh words against your after sales service setup. I will request you to pardon me for that. May be you are not aware of these activities being done at your service centre. As an honest and aware customer I would like to bring certain aspects to your notice.I have never mishandled this laptop. Your service centre is telling a lie. In case any mishandling has been done it is at your service station. Please take action to stop this kind of fraudulent activities at your service centre. This kind of harassment to customer will make customer run away from hp Laptops.For laptop under extended warranty please make provision at service centres of showing at the time of accepting the laptop from customer, that the fault is due to mishandling of laptop by customer. Otherwise stop such extended warranty schemes. I purchased your laptop only due to extended warranty scheme. If this scheme was not their then I would not have purchased hp laptop.I know HP is a big company; they do not bother about small customer. But still I would like to hope you will take out some time to look into this case specifically. My laptop is still at the service station in Jaipur and I hope you will do the needful to repair my laptop free of cost as it is in extended warranty. I did not mishandle laptop and your service centre did not show/tell me of my mishandling at the time of receiving laptop. From Frustrated, Harassed, cheated customer

Hi , I just sent you a private message. If you are not sure how to check your forum messages, this post has instructions.

How can i tell if i have extended warranty or not?

my iphone 4s will not charge and im told that this is covered by extended warranty. My father has said that we have extended warranty but im not entirely sure if he meant that or apple care.. how can i tell what i actually have

How to find Warranty Details
https://selfsolve.apple.com/agreementWarrantyDynamic.do

I have a laptop mac 3 years old i did not pay the extend warranty plan, so know i can't update the iPhone 5 because thai do not accepted a update for iTunes the new version what i have to do call to apple or make repair

i have a laptop mac 3 years old i did not pay the extend warranty plan, so know i can't update the iPhone 5 because thai do not accepted a update for iTunes the new version what i have to do call to apple or make repair

You need to be running Mac OS X 10.6.8 or newer to sync the iPhone 5; this may require buying a Mac OS X 10.6 DVD from the online Apple Store. OS upgrades aren't covered by the warranty.
(77198)

Is the power adapter covered in the 3year extended Apple Care?

Is the power adapter covered in the 3year extended Apple Care?
I've only had my MacBook Pro around 18 months and the power adapter has split (exposed wires) even though the charger has never left the house and has stayed plugged into the same plug socket every since i've had it.
Is this something Apple would fix/replace under the 3 year expended Apple Care Warranty I have paid for?

You could call and ask considering your description.

If I sell the laptop to another person will they be covered by the warranty

Hi,
I am selling a laptop on Ebay;
however I have already activated the warranty.
If I sell the laptop to another person will they be covered by the warranty?
If not how do I transfer the warranty over?
Also do I need to provide them with the orginal receipt? I paided using a debit card.
Thanks
Message was edited by: PauPau

>If I sell the laptop to another person will they be covered by the warranty?
I think you will need to contact the Toshiba to move the warranty to the other person who bought this notebook.
>Also do I need to provide them with the orginal receipt?
Yes, I think this will be necessary.
Here you can find the Toshiba EU warranty registration page:
http://eu.computers.toshiba-europe.com/innovation/jsp/vpoWarrantyRegHome.do?service=EU&LNG=null
There is a area called: Review or update previous registrations.
I think you could update the registration providing new data of the person who bought the unit

I recently purchased an ipad 2 secondhand and it appears to still be covered under the warranty. Does the warranty extend to me as the new owner?

I recently purchased an ipad 2 secondhand and it appears to still be covered under the warranty. Does the warranty extend to me as the new owner. The previous owner has not notified Apple that I am the new owner and has now moved away so no contact possible

Warranty is with the device, not the user.

Satellite P750/02L - Extended Warranty question

Hey
I was wondering if anyone could help me about my extended warranty.
My computers recently been playing up and I need to take it back in but its past its limited warrant and I have lost track of my extended warranty.
I have a Laptop Satellite P750/02L. I remember registering for the extended warranty on the Mytoshiba.com.au website but can't find a copy of it saying that it has the 2 year warranty and I was wondering where I could find it.
I really hope someone can help me.

Hi
Get in contact with Toshiba service center in your country Australia and they should be able to check if your notebook is covered by warranty:
http://www.mytoshiba.com.au/service-centres

Do you recommend an extended warranty

Hi,
I just purchased the following laptop en eBay for $239.00:
[Apple iBook G4 12.1"/1.33GHz/512MB/40G/CM/APX M9850LL/A|http://cgi.ebay.com/Apple-iBook-G4-12-1-1-33GHz-512MB-40G-CM-APX-M985 0LL-AW0QQitemZ120500665948QQcmdZViewItemQQptZApple_Laptops?hash=item1c0e663e5c#ht_400 4wt988]
The total came out to $316.00 including taxes, shipping and 1 gig of memory I purchased from OWC.
Do you recommend purchasing an extended warranty from [Squaretrade.com|http://www.squaretrade.com/pages/email-landing5?ccode=bswar_adword036:keyword&gclid=CJmtqtWf4Z4CFRQhDQodZyBjOQ] to cover the laptop?
The price is $40.00 for one year or $60.00 for two years.

aigoosung:
Glad you had a good experience with your iBook G4. If you type in "logic board" in the search field in this forum you will find that the iBook series, both G3 and G4, has had significant logic board issues. The logic board is expensive to repair/replace. Thus my suggestion that it might be worth getting the extended warranty if it covered everything and did not have excessive copays or deductibles. That is not to say that all iBooks have logic board issues, but it was enough of an issue that Apple had a recall on the logic board early in the history of the iBook, and the Danish government sued Apple on the issue. Otherwise I would not normally recommend and extended warranty. I have never purchased one myself, but I have never purchased an iBook.
HAPPY HOLIDAYS!
cornelius

Is apple care or any extended warranty recomended?

Did anyone purchase an extended warranty on their MBP?
I will be buying a MBP within the upcoming weeks and was wondering if getting an extended warranty was worth the extra money. My current iMac I purchased the apple care and feel that it may have been worth it just because my Disc drive had failed on me 2 months after the standard 1 year warranty had ended. I feel apple products are generally reliable, and the component itself which failed was the Panasonic disc drive which is not manufactured by apple themselves.
I could either buy it at the apple store for the full price of 399.99 CDN or our own extended warranty at my work for half price (I believe around 250 after discount). I know that buying a warranty is a gamble because the MBP may last me years or only 1 month so would paying a few hundred more (which is going over my budget if I do get it) save me the trouble if I need to repair anything after the 1 year manufacturer warranty?

Like any warranty, it's a gamble, or insurance, depending on how you feel about it.
I would say that, generally, any laptop is going to be subjected to more bumps and bounces than a typical desktop computer, therefore there is a higher chance of failure.
That's not to say that AppleCare will cover any and all damage to the system (they won't cover things like broken screens caused by deliberately dropping the laptop off the roof, for example), but you'll find a number of problems that will be covered and, due to the nature of laptops, out-of-pocket repairs can be expensive. Since everything is integrated so even relatively minor problems may involve replacing major components and you can't just swap out, say, the video card or ethernet card.
As a result I'd say that it's worth doing for laptops, but it's your call, of course.

Best Buy Extended Warranty isn't worth the paper it's written on

My daughter bought me an iPad 3, when it first came out, for Mother's Day. She was talked into buying the Best Buy Warranty instead of the Apple warranty. For the past 3 months I've been having nothing but trouble with my iPad so my daughter said I needed to hurry to Best Buy before the expensive extended warranty runs out.
I went to the Best Buy on 62nd and Broadway (NYC) and, after waiting and hitting the counter a couple of times, was able to speak to a tech. I use the title tech loosely here.
He first said that my problems were a result of the new software update, then it was too many apps, next it was "Hey, after two year the battery is going to be slow". So, essentially, it will lock up, freeze, shut itself off, need to be charged twice as much as it used to and be unresponsive to my finger tough (as well as my stylus). He himself saw the issue as he would have to swipe a number of times to clear the screens - so he ran the "Geek Squad Triage App". According to my app, the ipad is fine.
So now, after an hour of watching him just move screens and open apps, and putting my entire iPad back to factory default, I was told "Oh well, we can't do anything at all unless we see the issue happen in front of us." "You have to recreate the problem and then we will take it and send it away for repairs."
This was NOT what my daughter was told would happen - she was assured that if there were a problem, and they could not fix it there, they would take the iPad and replace it with a refurbished iPad - which APPLE would have done. They need to do some honest advertising - you will have to bring the iPad to us, we'll stare blankly at it for awhile, we'll reset it, we'll open and close apps and then send you home saying good luck.
I am beyond furious and intend to file complaints with the store, the Geek Squad Co., the BBB and, just to be certain that people are not taken advantage of again - as my daughter was - at every location I can find that asks which Warranty to choose, or allows me to review this warranty.
Shame on you Best Buy and Shame on you Geek Squad - you've taken advantage of a young person, not to mention a wounded veteran, to make a couple of dollars more off of her. She is absolutely heartsick that this happened - and I could not be more angry if I tried.
Up until now I've always went to Best Buy for all of my electronics, my TV, my Computer, my Laptops - but after this I cannot justify going there again.
Stay away from any Extended Warranties or Geek Squad members at Best Buy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Dear Ftrainryder,
I’m sure if I had received such a nice gift, like an iPad with Geek Squad Protection (GSP), I would also be angered after being turned away when trying to receive service. Please pass my apologies onto your daughter if she feels that she was misled when purchasing the GSP for your iPad.
The information she was given about the protection plan is correct. This being said, the Geek Squad agent should have sent your iPad out for service if he was experiencing the same issues as you had described. I am so very sorry that you didn’t receive that option.
The agents are supposed to do what they can to replicate the problem our customers are experiencing with their products before sending anything out. It sounds as though he spent a healthy amount of time troubleshooting with you and testing your device. The Geek Squad app is a good tool that both employees and customers can use to test the widespread functions of our mobile devices. The issues that he spoke of can happen; however, they generally aren’t issues you will always experience after owning a device for an extended period of time.
I would like reach out to the store leadership at the Upper West Side (Store 1448) about your recent visit. As such, I’ll be sending you a private message to get some more details from your interaction with the agent. To check your private messages, click on the envelope in the upper right-hand corner while logged into the forums.
Respectfully,
JD|Social Media Specialist | Best Buy® Corporate
Private Message

How to register the Extended Warranty in Finland

Hello
I recently bought a Toshiba laptop with the extended warranty. When I registered the laptop there was a message that I should send copy of the receipt by e-mail. I accidentaly clicked the message away and forgot what the e-mail address was.
Could not find it on your website so can you give it to me?

Hi Aki
This was just a reminder you can still register your notebook or purchase an additional the extended warranty on the Toshiba pages.
http://eu.computers.toshiba-europe.com/innovation/jsp/vpoWarrantyRegHome.do?service=EU
Warranty extension can be purchased on this EU page:
http://eu.computers.toshiba-europe.com/innovation/services/warranty-extension/

How many times can I extend warranty (Thinkplus Extended Service Agreement)?

I have a T60, which came with an original 3-year warranty. Before the warranty expired in August 2009, I purchased Thinkplus extended service for 1 year (41C9279) for $199, which expires in August 2010. Can I purchase additional Thinkplus extended service for 1-2 more years before the August 2010 expiry date?
Lenovo still offers 1 and 2-year post-warranty services for my T60 (2007-C2U model), as this link states:
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=TPAD-PWMA
But I read somewhere that the warranty can only be extended once. Does that mean I cannot purchase more extended service agreements? And if I can, does the Thinkplus extended service also apply internationally, if the original warranty was eligible for international warranty?
Thanks

Model 2007 is pretty well-covered when it comes to IWS, but without knowing what country exactly you're planning on travelling or moving to, it's tough to say.
Here's the list, though:
http://www-307.ibm.com/pc/support/site.wss/warrantyLookup.do?type=2007&iws=on&sitestyle=lenovo
As for extending warranty for another year, give Lenovo a call and check first hand. The rule of the thumb is that the machine can't be under warranty for longer than five years of the original purchase date, at least to my knowledge.
Hope this helps.
Cheers,
George
In daily use: R60F, R500F, T61, T410
Collecting dust: T60
Enjoying retirement: A31p, T42p,
Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W
Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you.

Does my extended warranty cover the casing?

Some time ago, I bought a lock for my MacBook Pro. It seemed kind of flaky, but I think it's pretty much the standard lock. You simply inserted one end of the lock into a tiny hole on the right side of the computer's exterior (I don't know if "casing" is the right term or not), turn the key, and it locks.
I only used it a couple times, then didn't take it with me to work for several months. Recently, I decided to take it to work again, but I discovered I couldn't lock it. I thought I had just forgotten how to use it, but it back to the store where I bought the lock, and their repairman looked at it.
He said it appeared that the lock wouldn't work because the hole you insert it into had more or less been ruined; it had been bent or gouged. I showed it to someone else, and they came to the same conclusion.
So I'm confused. How easy is it to bend or warp the exterior of a MacBook Pro? Is this something my extended warranty would cover? If so, how would Apple handle it? Would they be able to repair it, or would they give me a new computer?
I still haven't been able to figure out how the damage could have resulted. Someone suggested that a person might have actually tried to steal my computer and simply yanked on it really hard. However, this isn't likely, because the lock doesn't work - period. If they had gone to all the trouble of yanking on it, they should have easily discovered that the lock simply falls out.
Thanks.

apple's warranty (including applecare) does not cover accidental/deliberate damage
so unless you have a non-apple warranty that gives extended cover there is not much you can do about it (the cost of repair is likely to be steep, but you could ask for a quote)
if you can prove it is the result of an attempted theft then the insurance covering the premises where it happened might apply, but it sounds like you wouldn't be able to prove the cause
i regularly use a lock with the mbp, i don't think the casing would bend with normal use, but if someone didn't realise that the lock was there and tried to walk off with the mac then i wouldn't be surprised if it caused damage

Is Laptop adapter covered in extended warranty

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