Is the N97 Mail for Exchange or MfE 'provisionable...

Background info: I used to carry two phones, the N95 and the E51. Before MfE 2.0 came out, MfE was not installable on the N95 (or any N series phones). So I bought the E51 so that I can use MfE to have my corporate mail pushed to me. Today, I'm the proud owner of the N97, with MfE 2.9.176 installed. No more carrying 2 phones, and everything is synchronizing just fine.
Last week, my company announced a new policy regarding mobile devices. Soon, they will enforce new security policies as available in Exchange 2003 SP2. This really got me worried, because I spent quite a lot of money in investing in the N97!
We all know that Nokia states that only the E series devices fully support all security policies of Exchange servers. (Nokia calls this 'provisionable' versus 'non-provisionable' devices.) But here's the kicker. In the Mail for Exchange Guide for Administrators (http://nds1.nokia.com/phones/files/guides/MfE_admin_guide_140709.pdf), in chapter 2, section 2, part 1 titled "Are your devices 'provisionable'?", it states the following:
Eseries devices are provisionable
Nseries devices previous to S60 3.0 Feature Pack 2 (FP2) are not provisionable
Nseries devices after S60 3.0 FP2 may be provisionable
Supported devices not designated Eseries or Nseries may or may not be provisionable.
Well, that is kind of some good news. But it left out key information regarding my N97, specifically S60 5.0. Does anyone know if the N97 can be categorized together with those Nseries devices "after 3.0 FP2"? Or can anyone identify specifically what security policies/features are provisionable in the N97 device? This is important because I need to make the case with the IT management to put me in the exception list, if at all possible. But I don't want to stir up anything until I know exactly what can or cannot be done with the N97. This will be greatly appreciated. Thank you very much.
John
John @ Chicago // 5160 (1999.07.20) > 7160 (2001.06.09) > 6340i (2003.04.26) > 6620 (2004.08.24) > 7610b (2005.05.08) > N91 (2006.06.07) > N95-3 (2007.09.28) > N95-3 #2 (2007.12.05) > E51 (2008.03.10) > N97 (2009.06.11) > N97 #2 (2009.09.11-warranty replacement) > N97 #3 (2009.12.10-warranty replacement) > N8 (2010.12.02) > N8 #2 (2010.12.11-retailer replacement) > 808 (2012.12.10) > X2 Dual Sim (2015.01.19-for motorcycle offline maps use only) %gt; 808 #2 (2015.01.26-manufacturer replacement)

Not only is Nokia's myriad of different web sites each requiring its own login credentials, they also have a myriad of places to go get software. I have always thought that http://www.businesssoftware.nokia.com will have all the latest enterprise software coming from Nokia, but no, that is not the case. It turns out that http://europe.nokia.com/get-support-and-software/download-software/mail-for-exchange is the place to get the latest version. Just select your device, and it'll give you the download link for the latest.
Just so you know, even http://www.businesssoftware.nokia.com doesn't have N97 listed as a device yet.
I really hope Nokia takes this consistency issue seriously just like how they're working on the consolidation of logins...
John @ Chicago // 5160 (1999.07.20) > 7160 (2001.06.09) > 6340i (2003.04.26) > 6620 (2004.08.24) > 7610b (2005.05.08) > N91 (2006.06.07) > N95-3 (2007.09.28) > N95-3 #2 (2007.12.05) > E51 (2008.03.10) > N97 (2009.06.11) > N97 #2 (2009.09.11-warranty replacement) > N97 #3 (2009.12.10-warranty replacement) > N8 (2010.12.02) > N8 #2 (2010.12.11-retailer replacement) > 808 (2012.12.10) > X2 Dual Sim (2015.01.19-for motorcycle offline maps use only) %gt; 808 #2 (2015.01.26-manufacturer replacement)

Similar Messages

N97-Mail for Exchange - MfE - Windows Live Mail - ...

I would mostly appreciate if somebody could provide me some help and tips on the above mentionned subjects.
I've got a N97-1, I installed MfE and the latest update 3.00 (79) and installed all the upgrades from Nokia (on Nokia website)
I'm working with Windows Live Mail for my mails (with several mail adresses, but the one synchronized is the hotmail (.fr) one) as well on my computer (in case I upgraded too my version of WLM) and via internet.
I'm using my N97 for business purposes and really need to be able to work with mails, calendar and contacts
I'm facing the following problems :
- the synchronization of contacts failed (I tried at least 30 times, including by erasing all my contacts on the phone) ==> the first sync lasts a few minutes and randomly 3 to 5 contacts are synchronized on the phone and then stops and the following syncs failed with the message Error System, try later. The contacts created on the phone are properly duplicated in WLM, but the ones created in WLM are not synchronized and do not appera on the phone (I saw 2 or 3 questions on that subject but without any answers)
==> I removed the contacts from the sync but it was only to have the opportunity to get my mail, please let me know what I have to do to get my contacts on my phone
- as I know the tasks sync was not functionning (it is ok for me I can manage with memo events), I only requested calendar and e-mail sync but the synchronization is frequently (and apparently randomly?) failing with the message Error System, try later : it happens as well when I'm connected via my office internet provider as when I'm connected via EDGE or 3G+. The only solution to have the synchronization functionning is to make a "full resync" and in the worst cases (the "re sync" synchronizes but the following sync is again in error), I have to remove the battery of the phone.
==>since nothing informs of the error, I'm steadily checking the Mfe entries to be sure I received all my mails!!! quite time consuming!!!
==> of course the resync is a nightmare because I have to check all the appointments I created directly on the phone, write them on a paper, resync and then recreate the appointments directly in WLM
==> when I resync, only 1 sent message is placed in the Sent file (le most recent)
NOTA : I removed the option "email notification" to have my email sync functionning (no need for me of this option, it is only information)
==> please let me know what I have to do to have my sync working properly
Additional information concerning the Syncparameters (sorry the translation from french to english may be inappropriate...!!)
Connexion
Exchange Server : m.hotmail.com
Secured connexion : Yes
Acces point : internet
Sync while itinerance : yes, always
Use default port : yes
Sync schedule
Sync sched full hours : always
Sync sched low hours : manually
hours From 8:00 AM
hours To 20:00
Days Mo, Tu, We, Th, Fr
In case of conflict : the server
Calendar
Sync : yes
Back sync : all the entries
Initial sync : Suppress entries on phone
Tasks (No/no/to be defined)
Contacts No / to be defined (when I first tried to sync contacts, I switched to yes, of course)
Email
Sync : yes
Address [email protected]
Pop up new message : no
Signature : no
Signature : nothing
Send the message : immediatly
Back sync : 1 week
Just another point : I checked the Mfe logs for error system messages : Exception during ping seems to be THE typical message
I went through various blogs and discussions (in France, UK, US,...), I checked all the available upgrades (and browse all the files describing the benefits of the releases) and installed everything. I tried many many things to have my sync working properly and my contacts sync on my phone : but really I cannot find solutions. HEEEELP !
Thanks in advance for your response

Thank you for yor very quick answer and your tips. Unfortunately it won't solve my problems :
- emoze is excellent but the free version is only used for push mail (not calendar and contacts)
- profimail by lonelycat as well (and is not free)
Thank you anyway
To complete the subject, the admin logs of the afternoon
28/09/2010 14:48:26 PeakTime active
28/09/2010 14:48:26 Setting OFFLINE Status to False
28/09/2010 14:48:26 Setting DISK FULL status to False
28/09/2010 14:48:33 PING Command Requested
28/09/2010 14:48:33 Delay the connection to server.
28/09/2010 14:48:42 PeakTime active
28/09/2010 14:48:42 PeakTime active
28/09/2010 14:48:48 Setting ROAMING status to False
28/09/2010 14:48:51 start E-mail sync
28/09/2010 14:48:53 client->server adds=0 changes=0 deletes=0 fails=0
28/09/2010 14:48:53 server->client adds=1 changes=0 deletes=0 fails=0
28/09/2010 14:48:53 end Email sync
28/09/2010 14:48:53 start Sent sync
28/09/2010 14:48:54 client->server adds=0 changes=0 deletes=0 fails=0
28/09/2010 14:48:54 server->client adds=1 changes=0 deletes=0 fails=0
28/09/2010 14:48:54 end User sync
28/09/2010 14:48:55 start Calendr. sync
28/09/2010 14:48:56 client->server adds=0 changes=0 deletes=0 fails=0
28/09/2010 14:48:56 server->client adds=0 changes=0 deletes=0 fails=0
28/09/2010 14:48:56 end Calendar sync
28/09/2010 14:48:56 Starting a New Ping
28/09/2010 14:51:56 PeakTime active
28/09/2010 14:51:56 PeakTime active
28/09/2010 14:52:22 Heartbeat expired. Re-issuing ping.
28/09/2010 14:52:22 New heartbeat = 6.
28/09/2010 14:52:22 Starting a New Ping
28/09/2010 14:52:22 Server indicated heartbeat failed, but next attempt should succeed
28/09/2010 14:52:23 Starting a New Ping
28/09/2010 14:52:24 Server indicates that collection sync is required. After sync restart ping.
28/09/2010 14:52:24 start Calendr. sync
28/09/2010 14:52:24 client->server adds=0 changes=0 deletes=0 fails=0
28/09/2010 14:52:24 server->client adds=0 changes=0 deletes=0 fails=0
28/09/2010 14:52:24 end Calendar sync
28/09/2010 14:52:24 Starting a New Ping
28/09/2010 14:57:22 Heartbeat expired. Re-issuing ping.
28/09/2010 14:57:22 New heartbeat = 8.
28/09/2010 14:57:22 start Email sync
28/09/2010 14:57:22 Nothing to sync
28/09/2010 14:57:22 end Email sync
28/09/2010 14:57:22 start User sync
28/09/2010 14:57:22 Nothing to sync
28/09/2010 14:57:22 end User sync
28/09/2010 14:57:22 start Calendar sync
28/09/2010 14:57:22 Nothing to sync
28/09/2010 14:57:22 end Calendar sync
28/09/2010 14:57:22 Starting a New Ping
28/09/2010 14:57:23 Server indicated heartbeat failed, but next attempt should succeed
28/09/2010 14:57:23 Starting a New Ping
28/09/2010 15:02:25 Server indicates that collection sync is required. After sync restart ping.
28/09/2010 15:02:25 start E-mail sync
28/09/2010 15:02:29 client->server adds=0 changes=0 deletes=0 fails=0
28/09/2010 15:02:29 server->client adds=1 changes=0 deletes=0 fails=0
28/09/2010 15:02:29 end Email sync
28/09/2010 15:02:29 Starting a New Ping
28/09/2010 15:02:44 Server indicates that collection sync is required. After sync restart ping.
28/09/2010 15:02:44 start E-mail sync
28/09/2010 15:02:46 client->server adds=0 changes=0 deletes=0 fails=0
28/09/2010 15:02:46 server->client adds=0 changes=1 deletes=0 fails=0
28/09/2010 15:02:46 end Email sync
28/09/2010 15:02:47 Starting a New Ping
28/09/2010 15:04:07 Server indicates that collection sync is required. After sync restart ping.
28/09/2010 15:04:07 start E-mail sync
28/09/2010 15:04:07 Status from server indicates item was also modified on server
28/09/2010 15:04:07 server failed to change item, server ID=a2e29162-cb00-11df-a041-002264c1d380
28/09/2010 15:04:08 client->server adds=0 changes=0 deletes=0 fails=1
28/09/2010 15:04:08 server->client adds=0 changes=1 deletes=0 fails=0
28/09/2010 15:04:08 end Email sync
28/09/2010 15:04:08 Starting a New Ping
28/09/2010 15:10:22 Heartbeat expired. Re-issuing ping.
28/09/2010 15:10:22 New heartbeat = 10.
28/09/2010 15:10:22 start Email sync
28/09/2010 15:10:22 Nothing to sync
28/09/2010 15:10:22 end Email sync
28/09/2010 15:10:22 start User sync
28/09/2010 15:10:22 Nothing to sync
28/09/2010 15:10:22 end User sync
28/09/2010 15:10:22 start Calendar sync
28/09/2010 15:10:22 Nothing to sync
28/09/2010 15:10:22 end Calendar sync
28/09/2010 15:10:22 Starting a New Ping
28/09/2010 15:10:24 Server indicated heartbeat failed, but next attempt should succeed
28/09/2010 15:10:24 Starting a New Ping
28/09/2010 15:17:04 PeakTime active
28/09/2010 15:20:20 Heartbeat expired. Re-issuing ping.
28/09/2010 15:20:20 New heartbeat = 12.
28/09/2010 15:20:20 start Email sync
28/09/2010 15:20:20 Nothing to sync
28/09/2010 15:20:20 end Email sync
28/09/2010 15:20:20 start User sync
28/09/2010 15:20:20 Nothing to sync
28/09/2010 15:20:20 end User sync
28/09/2010 15:20:20 start Calendar sync
28/09/2010 15:20:20 Nothing to sync
28/09/2010 15:20:20 end Calendar sync
28/09/2010 15:20:20 Starting a New Ping
28/09/2010 15:20:22 Server indicated heartbeat failed, but next attempt should succeed
28/09/2010 15:20:22 Starting a New Ping
28/09/2010 15:32:53 Exception during Ping.
28/09/2010 15:32:53 New heartbeat = 10.
28/09/2010 15:32:53 HTTP Server Error 408 : Request Timeout
28/09/2010 15:32:53 Starting a New Ping
28/09/2010 15:32:56 Server indicated heartbeat failed, but next attempt should succeed
28/09/2010 15:32:56 start Email sync
28/09/2010 15:32:56 Nothing to sync
28/09/2010 15:32:56 end Email sync
28/09/2010 15:32:56 start User sync
28/09/2010 15:32:56 Nothing to sync
28/09/2010 15:32:56 end User sync
28/09/2010 15:32:56 start Calendar sync
28/09/2010 15:32:56 Nothing to sync
28/09/2010 15:32:56 end Calendar sync
28/09/2010 15:32:56 Starting a New Ping
28/09/2010 15:38:05 PeakTime active
28/09/2010 15:38:05 PeakTime active
28/09/2010 15:40:29 PeakTime active
28/09/2010 15:40:29 PeakTime active
28/09/2010 15:42:05 Heartbeat expired. Re-issuing ping.
28/09/2010 15:42:05 New heartbeat = 10.
28/09/2010 15:42:05 start Email sync
28/09/2010 15:42:05 Nothing to sync
28/09/2010 15:42:05 end Email sync
28/09/2010 15:42:05 start User sync
28/09/2010 15:42:05 Nothing to sync
28/09/2010 15:42:05 end User sync
28/09/2010 15:42:05 start Calendar sync
28/09/2010 15:42:05 Nothing to sync
28/09/2010 15:42:05 end Calendar sync
28/09/2010 15:42:07 Starting a New Ping
28/09/2010 15:47:04 PeakTime active
28/09/2010 15:52:08 PeakTime active
28/09/2010 15:52:08 PeakTime active
28/09/2010 15:52:38 Exception during Ping.
28/09/2010 15:52:38 New heartbeat = 8.
28/09/2010 15:52:38 HTTP Server Error 408 : Request Timeout
28/09/2010 15:52:38 Starting a New Ping
28/09/2010 15:52:49 Server indicated heartbeat failed, but next attempt should succeed
28/09/2010 15:52:49 start Email sync
28/09/2010 15:52:49 Nothing to sync
28/09/2010 15:52:49 end Email sync
28/09/2010 15:52:49 start User sync
28/09/2010 15:52:49 Nothing to sync
28/09/2010 15:52:49 end User sync
28/09/2010 15:52:49 start Calendar sync
28/09/2010 15:52:49 Nothing to sync
28/09/2010 15:52:49 end Calendar sync
28/09/2010 15:52:49 Starting a New Ping
28/09/2010 15:55:57 PeakTime active
28/09/2010 15:55:57 PeakTime active
28/09/2010 15:58:56 PeakTime active
28/09/2010 15:58:56 PeakTime active
28/09/2010 15:59:53 Heartbeat expired. Re-issuing ping.
28/09/2010 15:59:53 New heartbeat = 10.
28/09/2010 15:59:53 start Email sync
28/09/2010 15:59:53 Nothing to sync
28/09/2010 15:59:53 end Email sync
28/09/2010 15:59:53 start User sync
28/09/2010 15:59:53 Nothing to sync
28/09/2010 15:59:53 end User sync
28/09/2010 15:59:53 start Calendar sync
28/09/2010 15:59:53 Nothing to sync
28/09/2010 15:59:53 end Calendar sync
28/09/2010 15:59:54 Starting a New Ping
28/09/2010 15:59:55 Server indicated heartbeat failed, but next attempt should succeed
28/09/2010 15:59:55 Starting a New Ping
28/09/2010 16:01:47 PeakTime active
28/09/2010 16:01:47 PeakTime active
28/09/2010 16:05:51 PeakTime active
28/09/2010 16:05:51 PeakTime active
28/09/2010 16:08:12 PeakTime active
28/09/2010 16:08:12 PeakTime active
28/09/2010 16:09:28 PeakTime active
28/09/2010 16:09:28 PeakTime active
28/09/2010 16:10:01 New IAP=2 is available
28/09/2010 16:10:04 ALR switch to a new access point
28/09/2010 16:10:05 Error occurred during Ping.
28/09/2010 16:10:05 Exception during Ping.
28/09/2010 16:10:05 New heartbeat = 8.
28/09/2010 16:10:05 Mail For Exchange Error -15047
28/09/2010 16:10:05 Set SimulateAlwaysOn mode : 0
28/09/2010 16:10:07 PING Command Requested
28/09/2010 16:10:07 Setting ROAMING status to False
28/09/2010 16:10:10 Error occurred during Ping.
28/09/2010 16:10:10 Exception during Ping.
28/09/2010 16:13:33 PING Command Requested
28/09/2010 16:13:39 Error occurred during Ping.
28/09/2010 16:13:39 Exception during Ping.
28/09/2010 16:17:04 PeakTime active
28/09/2010 16:18:31 PING Command Requested
28/09/2010 16:18:38 Error occurred during Ping.
28/09/2010 16:18:39 Exception during Ping.
28/09/2010 16:23:30 PING Command Requested
28/09/2010 16:23:37 Error occurred during Ping.
28/09/2010 16:23:37 Exception during Ping.
28/09/2010 16:28:30 PING Command Requested
28/09/2010 16:28:37 Error occurred during Ping.
28/09/2010 16:28:37 Exception during Ping.
28/09/2010 16:33:30 PING Command Requested
28/09/2010 16:33:38 Error occurred during Ping.
28/09/2010 16:33:38 Exception during Ping.
28/09/2010 16:38:30 PING Command Requested
28/09/2010 16:38:36 Error occurred during Ping.
28/09/2010 16:38:36 Exception during Ping.
28/09/2010 16:43:30 PING Command Requested
28/09/2010 16:43:36 Error occurred during Ping.
28/09/2010 16:43:36 Exception during Ping.
28/09/2010 16:48:30 PING Command Requested
28/09/2010 16:48:36 Error occurred during Ping.
28/09/2010 16:48:37 Exception during Ping.
28/09/2010 16:53:30 PING Command Requested
28/09/2010 16:53:36 Error occurred during Ping.
28/09/2010 16:53:36 Exception during Ping.
28/09/2010 16:58:30 PING Command Requested
28/09/2010 16:58:35 Error occurred during Ping.
28/09/2010 16:58:35 Exception during Ping.
28/09/2010 17:03:30 PING Command Requested
28/09/2010 17:03:38 Error occurred during Ping.
28/09/2010 17:03:38 Exception during Ping.
28/09/2010 17:08:30 PING Command Requested
28/09/2010 17:08:35 Error occurred during Ping.
28/09/2010 17:08:35 Exception during Ping.
28/09/2010 17:13:30 PING Command Requested
28/09/2010 17:13:36 Error occurred during Ping.
28/09/2010 17:13:36 Exception during Ping.
28/09/2010 17:18:30 PING Command Requested
28/09/2010 17:18:37 Error occurred during Ping.
28/09/2010 17:18:37 Exception during Ping.
28/09/2010 17:23:30 PING Command Requested
28/09/2010 17:23:35 Error occurred during Ping.
28/09/2010 17:23:35 Exception during Ping.
28/09/2010 17:28:30 PING Command Requested
28/09/2010 17:28:36 Error occurred during Ping.
28/09/2010 17:28:36 Exception during Ping.
28/09/2010 17:31:18 PeakTime active
28/09/2010 17:31:18 PeakTime active
28/09/2010 17:33:24 PeakTime active
28/09/2010 17:33:25 PeakTime active
28/09/2010 17:33:38 PING Command Requested
28/09/2010 17:33:45 Error occurred during Ping.
28/09/2010 17:33:45 Exception during Ping.
28/09/2010 17:35:36 PeakTime active
28/09/2010 17:35:36 PeakTime active
28/09/2010 17:35:53 PeakTime active
28/09/2010 17:35:53 PeakTime active
28/09/2010 17:38:35 PING Command Requested
28/09/2010 17:38:41 Error occurred during Ping.
28/09/2010 17:38:41 Exception during Ping.
28/09/2010 17:43:35 PING Command Requested
28/09/2010 17:43:40 Error occurred during Ping.
28/09/2010 17:43:40 Exception during Ping.
28/09/2010 17:46:13 PeakTime active
28/09/2010 17:46:14 PeakTime active
28/09/2010 17:46:20 PeakTime active
28/09/2010 17:46:20 PeakTime active
28/09/2010 17:47:05 PeakTime active
28/09/2010 17:48:33 PING Command Requested
28/09/2010 17:48:57 Error occurred during Ping.
28/09/2010 17:48:57 Exception during Ping.
28/09/2010 17:48:57 120 Returned when no data found for GetByName
28/09/2010 17:53:33 PING Command Requested
28/09/2010 17:53:39 Error occurred during Ping.
28/09/2010 17:53:39 Exception during Ping.
28/09/2010 17:58:33 PING Command Requested
28/09/2010 17:58:33 Error occurred during Ping.
28/09/2010 17:58:33 Exception during Ping.
28/09/2010 17:58:33 Mail For Exchange Error -15032
28/09/2010 17:58:34 Error Occurred During Connecting
28/09/2010 17:58:34 PING Command Requested
28/09/2010 17:58:34 Error occurred during Ping.
28/09/2010 17:58:34 Exception during Ping.
28/09/2010 17:58:34 Mail For Exchange Error -15032
28/09/2010 17:58:34 Error Occurred During Connecting
28/09/2010 17:58:35 PING Command Requested
28/09/2010 17:58:35 Error occurred during Ping.
28/09/2010 17:58:35 Exception during Ping.
28/09/2010 17:58:35 Mail For Exchange Error -15032
28/09/2010 17:58:35 Error Occurred During Connecting
28/09/2010 17:58:35 PING Command Requested
28/09/2010 17:58:36 Error occurred during Ping.
28/09/2010 17:58:36 Exception during Ping.
28/09/2010 17:58:36 Mail For Exchange Error -15032
28/09/2010 17:58:36 Error Occurred During Connecting
28/09/2010 18:03:34 PING Command Requested
28/09/2010 18:03:38 Setting ROAMING status to False
28/09/2010 18:03:42 Error occurred during Ping.
28/09/2010 18:03:42 Exception during Ping.
28/09/2010 18:06:51 PeakTime active
28/09/2010 18:06:51 PeakTime active
28/09/2010 18:08:35 PING Command Requested
28/09/2010 18:08:39 Error occurred during Ping.
28/09/2010 18:08:39 Exception during Ping.
NOTE : if I synchronize manually only mails (by being in Mfe) the sync works.
Thanks in advance for help!!

N97 Mail for Exchange problem

So, after my previous MfE disaster (it deleted all the contacts from my Exchange server, subsequently I was unable to get into MfE settings to change anything) I decided to reset the phone and start from scratch. I reset it using the code *#7370# which I found on this forum. It seemd to work, the phone behaved exactly as it did from the box. I got it started and downloaded the Messaging app. At the end of this process it gave me an error message "installation failed" but immediately then went into mailbox setup, showed another "preparing for installation" message and then went through the steps for setup.
The problem is that when I get to selecting "Mail for Exchange" as the type of mail I want to set up I get a message that there are too many accounts of this type already on the device (obviously there are none) and won't proceed.
I have repeated the whole thing twice from hard-resetting the phone onwards, and still get the same problem. I have looked in the file manager for any thing which look like old config files but can find none.
Any suggestions?

Thanks jg72 - that's certainly interesting. It does kinda make sense with you saying that, to a degree - but still a little strange?! I've managed to fix it myself last night before I read your post (so I think?!) by simply downloading the MfE .sis for it at: http://www.businesssoftware.nokia.com/mail_for_exchange_downloads.php
The N97 isn't listed, and N96 install as mentioned earlier in this post throw an error on my phone saying it's not compatible - so I downloaded the .sis for the Nokia 5800 (ExpressMusic) - since it's the only other phone I know with the S60 5th Edition OS on it. I seem to now get further, and am able to configure the settings for push email!!! It was the "Nokia Email" app (different to MfE) that was given issues, and my "Mail For Exchange" folder was empty? I don't know if this was right with my handset being brand new out-of-the-box, but after installing the MfE .sis - I can now configure the server settings.
Now I need to speak to my administrator about what the settings should be !!!
Good luck everyone else having issues - hope this all helps you!

N97 - Mail for Exchange self signed certificate

I would like to use my N97 for sychronizing my nokia with my office e-mails (MfE 2003). Sync keeps on failing. I assume that my n97 does not accept the self-signed certificate we are using (unlike the iPhone and any other HTC or Windows mobile based device). I tried to install the certificate on my nokia - however all versions offered for conversion by my internet explorer are not recognized as a certificate by the n97 (either unkown format or just displayed as text).
Can anyone help? (I am afraid I have to deal with our self-signed certificate - so there is no chance to approach the problem from that end)
Many thanks!

I am also having the exact same problem. My company uses Exchange Server 2003, but I cannot get the Nokia N97 to sync using Mail for Exchange. I too am guessing that it might be related to the fact that we are using a self signed certificate.
When the sync failed, I tried to browse to our web exchange access on the N97 web browser, but that wouldn't work either (I have successfully been able to do this on a Sony Ericsson C905 and a BlackBerry Pearl, but the Nokie N97 says it is unable to perform the operation).
Can anyone confirm if the issue is in fact the self signed certificate, or make any other suggestions? I do not want to push my company down the path of getting the certificate signed if it's not going to solve the problem.
Thanks!

N97 Mail for exchange - System Error

Im setting up my profile on Mail for exchange, entered same deatails that is on my n96, I then
start to sync and it reads..,
Connecting...
Connected.
then a nice useful message that says system error.
Ive switched phone of, back on still the same issue
any ideas?

I have had this issue with my N95. The problem is the architecture of N series phones. My email works seemlessly on an E65, an E63 and other WinMo phones but not on N95 using MfE. This problem occurs usually when the exchange server tries to push security settings like automatic lock. Automatic Lock, is supported by both E and N series, however N series does not take the enforced security from the Exchange server which is what causes the problem. If you try some public exchange server viz. www.mail2web.com, it works fine with N series phones but not managed exchange like in large organizations.

Mail for Exchange 3.00(50) does not keep the alway...

I have an issue with the Nokia Mail for Exchange client version 3.00(50) where the always on connection it is supposed to maintain with the server gets dropped.
I have also encountered this issue with a previous version of the client 2.9.158.
When this occurs the current status of the Mail for Exchange client reads: "Unable to connect. Retrying.
The client then connects and performs a sync every 15 mins and then disconnects immediately when done. This 15 min cycle repeats, so the phone is not always online, but instead runs on 15min intervals.
The Mail for Exchange log shows the following:
24/05/2010 09:42:03 Cancel Job:0, Type:"PING Job- Always-Online":
24/05/2010 09:42:06 start E-mail sync
24/05/2010 09:42:06 client->server adds=0 changes=0 deletes=0 fails=0
24/05/2010 09:42:06 server->client adds=0 changes=0 deletes=0 fails=0
24/05/2010 09:42:06 end Email sync
24/05/2010 09:42:06 start Sent Items sync
24/05/2010 09:42:07 client->server adds=0 changes=0 deletes=0 fails=0
24/05/2010 09:42:07 server->client adds=0 changes=0 deletes=0 fails=0
24/05/2010 09:42:07 end User sync
24/05/2010 09:42:07 PING Command Requested
24/05/2010 09:42:08 start E-mail sync
24/05/2010 09:42:09 client->server adds=0 changes=0 deletes=0 fails=0
24/05/2010 09:42:09 server->client adds=0 changes=0 deletes=0 fails=0
24/05/2010 09:42:09 end Email sync
24/05/2010 09:42:09 start Sent Items sync
24/05/2010 09:42:09 client->server adds=0 changes=0 deletes=0 fails=0
24/05/2010 09:42:09 server->client adds=0 changes=0 deletes=0 fails=0
24/05/2010 09:42:09 end User sync
24/05/2010 09:42:09 Starting a New Ping
24/05/2010 09:48:41 Exception during Ping.
24/05/2010 09:48:41 New heartbeat = 4.
24/05/2010 09:48:41 HTTP Server Error 408 : Request Timeout
24/05/2010 09:48:41 Starting a New Ping
24/05/2010 09:52:48 Heartbeat expired. Re-issuing ping.
24/05/2010 09:52:48 New heartbeat = 6.
24/05/2010 09:52:48 start Email sync
24/05/2010 09:52:48 Nothing to sync
24/05/2010 09:52:48 end Email sync
24/05/2010 09:52:48 start User sync
24/05/2010 09:52:48 Nothing to sync
24/05/2010 09:52:48 end User sync
24/05/2010 09:52:48 Starting a New Ping
24/05/2010 09:59:19 Exception during Ping.
24/05/2010 09:59:19 New heartbeat = 4.
24/05/2010 09:59:19 HTTP Server Error 408 : Request Timeout
24/05/2010 09:59:19 Starting a New Ping
24/05/2010 10:03:24 Heartbeat expired. Re-issuing ping.
24/05/2010 10:03:24 Error occurred during Ping.
24/05/2010 10:03:24 Exception during Ping.
24/05/2010 10:03:24 Mail For Exchange Error -15051
24/05/2010 10:03:24 Set SimulateAlwaysOn mode : 1
24/05/2010 10:04:56 PeakTime active
24/05/2010 10:05:56 start E-mail sync
24/05/2010 10:05:56 client->server adds=0 changes=0 deletes=0 fails=0
24/05/2010 10:05:56 server->client adds=0 changes=0 deletes=0 fails=0
24/05/2010 10:05:56 end Email sync
24/05/2010 10:05:56 start Sent Items sync
24/05/2010 10:05:57 client->server adds=0 changes=0 deletes=0 fails=0
24/05/2010 10:05:57 server->client adds=0 changes=0 deletes=0 fails=0
24/05/2010 10:05:57 end User sync
Does anybody know where the HTTP 408 error comes from as I don't believe it comes from the server?
Also can anybody give a reason why the ping is not working and if there is a work around for it?
What is the meaning of the MfE error 15051?

Hi, I am afraid I cannot answer your specific question about the pings / error. I can confirm I have the same problem on my E71, running the latest firmware 410.21.010 and MFE 3.00.050.
I did some searching and this seems a common fault with 3.00. Apparently it didnt happen in version 2.7. I got a version 2.7 and tried for a few hours without problem but didnt do an extensive test as 2.7 doesnt support folders which I need.
The always on connection does appear to work for a while following a reboot but frustrating as hell when it stops because as you say it then only updates every 15 minutes.

Mail for Exchange already in use error when sendin...

We have a number of Nokia E50-1 on Vodafone network which we are using Mail for Exchange 2.5.3 (mfe) to sync emails with a microsoft Small Business Server 2003 (SBS2003). When we try to reply or send a new email from the E50 we get the error "Mail for Exchange: Already in use". This happens even if the sync is set to manual and email is set to send with next sync. Very ocassionally a message will go if we keep retrying.
Does anyone know how to resolve this?

hi all,
great forums, hopefully someone has some more info on this, as i am getting the same issue.
I had mail for exchange working with my e71 no worries and then i added my home TPG account. the TPG account would not work for some reason, not that it overtly worried me, but then when i tried sending mail through exchange (either reply or new mail) i get the error message 'Mail for exchange: already in use'
I have removed the TPG account, rebooted the thing several times, all sorts of stuff - nothing seems to work. it is still syncing and i am receiving email, i just can't send...!!
any troubleshooting tips or further info would be greatly appreciated

Mail for Exchange stopped working after installing...

I downloaded the software updater and duly connected and updated the firmware in my X6. It now has the latest version, although oddly the updater said that it needed updating with a new version from Sunday 2nd May. I now have the 4th May version.
Anyway since updating the firmware, Mail for exchange doesn't work, it is in the program list and starts to react when touched but then stops. It offers no error message but simply refuses to start.
I have tried the windows classics (off and on again) and even tried to update the firmware with the latest version of the updater, which it told me that the firmware was up to date but I could update it again if I wanted, so I did.
Anyway, No email etc on the phone and M4e is not working, I have emailed Nokia technical and thought I'd try this as well.
Any help would be gratefully recieved.
Paul

I have a similar ongoing problem with MfE and my E63, in that after a period of time ranging anywhere between 1 and 3 months, I start getting system errors and "try again later" messages in the MfE log when trying to synchronize my email (no contacts or calendar sync, email only from my company's exchange webmail server, MfE installed on phone memory). I typically could get it to sync if I forced it two or three times in a row, but it generally completely stopped syncing on the schedule I had put in, regardless of whether "always on" or a time interval was selected.
I get the feeling there is something in memory or a log file someplace that builds up and starts causing these errors - so far I have been able to fix the problem every time by simply reinstalling the same version of MfE. When asked if you want to overwrite the existing version, choose yes. You shouldn't have to re-enter any setup or credential information.

Mail For Exchange Error -15006

10 days ago we updated our microsoft exchange server 2003 to exchange 2007 sp2. All went fine. Almost all 300 cellphones synchronised over the internet without any problem except for two phones. One Nokia E61 and one Nokia E51. From blank i can only synchronise once. When i start synchronising for a second time i get the message "Error in exchange server" (translated)
I upgraded to the latest firmware and the latest mail for exchange version without solving the problem. Changing the account on the phone also did not solve the problem. So the conclusion is that the problem is not in the account.
In the adminlog of the nokia suite, which i installed to troubleshoot the problem, there is a Mail For Exchange Error -15006.
Anyone have an idea?
Thanks in advance.
Willem Kraaijenhof

It could be a servicepack issue. Read this:
http://europe.nokia.com/find-products/nokia-for-business/software/email-and-instant-messaging/mail-f...
‡Thank you for hitting the Blue/Green Star button‡
N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

Nokia Mail For Exchange on Asha 300 doesn't work w...

I'm hoping someone from Nokia might see this and get your developers to make a tweak to the Nokia Mail For Exchange app for Asha 300 (a S40 phone).
The Microsoft Outlook/Office 365 hosted/cloud-based e-mail service uses usernames in the format [email protected]
Unfortunately the Nokia Mail For Exchange app automatically truncates the Username so as soon as you tap out of the field it becomes just "jane.smith". As a result it fails validation.
This is probably a one line code change which makes perfect sense for users connecting to other variants of Microsoft Exchange, but for those of us on Microsoft's hosted offering it's stopping us getting in.
Thanks!

Bueller? ...Bueller? ...Bueller? Anyone?

Mail For Exchange is now available for Asha 302 an...

Hi all,
Great news for Asha 302 and 303 users! Mail for Exchange is now available for download in Nokia Store free of charge. From today, the app will be available for most English speaking countries but we expect to make it available for more markets during coming weeks. Mail For Exchange is a mobile email application that allows you to stay easily connected to your email, contacts and calendar. More information about the application and the rollout can be found from here.
Note: Mail For Exchange for Asha 302 & 303 requires the following phone software version: (Dial *#0000# in the device standby screen to check the current SW version of your mobile):
Asha 302: Software version 14.53 or higher
Asha 303: Software version 14.60 or higher
You can easily update your phone to a compatible software version by using Nokia Suite. The mentioned software releases are not currently available as Over-The-Air (OTA) updates yet. If you need help with how to update your phone, you can find instructions here.
Enjoy the new Mail for Exchange!
Best regards,
Juha from Nokia Care
http://www.microsoft.com/en/mobile/nokia-x-updates/
http://www.microsoft.com/en/mobile/nokia-x2-update/
http://www.microsoft.com/en/mobile/asha-software-update/
http://www.microsoft.com/en/mobile/support/software-update/wp8-software-update/
http://www.developer.nokia.com/Community/Wiki/Nokia_firmware_change_logs
https://twitter.com/LumiaSWUpdates

Unfortunately no.
I the past I managed to install the app on several Asha 302 with no problem,
I used Nokia suite 3.8.48 connected with a Asha 302 phone.
Now, when I searched for Mail for Exchange app the Nokia suite didn't show me the app.
I think that now i am in the wrong country :-)
( maybe that regional exceptions apply)
Finaly I finded a solution : I made a backup from another Asha 302 with app installed on it in the past and I made a restore only with phone settings and applications.

E65 - Mail for Exchange ERROR

I've lots of problems and questions about Mail for Exchange.
My phone is a Nokia E65 (Symbian S60 v3.0).
I’ve download Mail for Exchange from OVI and add my Hotmail account.
(Microsoft finally opens the Push for all!)
After download, installed and setup, Mail for Exchange always said to me:
“Sync failed, Contact your administrator if the problem persist”…
Ok, I try again and again, but always the same message…
I went to the journal and here is what I read:
“System error, try again later.”…
But all is perfectly synchronized!
Mails ok, Address Book ok, Task ok... Etc…
So, why have I all the time this message??
I’ve try to understand alone, and I saw that the version of “Mail for Exchange” was the 3.0.50.
I told that there’s maybe an update!
I went to the website of “Mail for Exchange” (http://europe.nokia.com/support/download-software/mail-for-exchange/faq-for-mail-for-exchange) and I saw all the versions:
- Mail for Exchange 3.0.73 for S60 v5
- Mail for Exchange 3.0.73 for S60 v3.1
- Mail for Exchange 3.0.50 for S60 v3.0
Why for S60 v3.0 only, the last version is 3.0.50? Where is the 3.0.73?
I attempted to communicate with Microsoft by mail, to be sure that all the settings was correct…
And all the settings were correct!
I attempted to launch an update for the program, but noting to check an update…
I attempted to install “Mail for Exchange” 3.0.73 for S60 v3.1 on my S60 v3.0 but impossible…
HELP!
I took some screenshots, but they’re in French sorry:
/discussions/attachments/discussions/messaging/27921/1/08%20MfE%20Echec%20synchronisation.jpg
/discussions/attachments/discussions/messaging/27921/2/09%20MfE%20Jounal%20de%20synchronisation.jpg
ThiWeb

Is it really so that there's noone with sam problem? Has anyone heard about the same errorcode?

5630 cannot install Mail For Exchange

Hi,
I'm using Nokia 5630 based on S60 3rd Edition Software.
I've downloaded the latest Mail For Exchange (2.9.158) from Nokia website - http://www.nokia.com.sg/get-support-and-software/download-software/mail-for-exchange/compatibility-a... with 5630 model selected.
Howevere, during installation it prompted "The Mail for Exchange software you are trying to install is not compatible with this device" and the installation failed.
Checking the menu and website saying that 5630 is supporting and compatible with Mail For Exchange software. Please help as I really don't know what is the problem.
Regards,
Toyogo

I don't see any problems. Just try again later, alligator.
‡Thank you for hitting the Blue/Green Star button‡
N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

Problem with 5630 on mail for exchange

Hi,
I'm using Nokia 5630 based on S60 3rd Edition Software.
I've downloaded the latest Mail For Exchange (2.9.158) from Nokia website - http://www.nokia.com.sg/get-support-and-software/download-software/mail-for-exchange/compatibility-a... with 5630 model selected.
Howevere, during installation it prompted "The Mail for Exchange software you are trying to install is not compatible with this device" and the installation failed.
Checking the menu and website saying that 5630 is supporting and compatible with Mail For Exchange software. Please help as I really don't know what is the problem.
Regards,

please try this
/discussions/board/message?board.id=messaging&view=by_date_ascending&message.id=19641#M19641

Cannot unlock E75 after using Mail for Exchange

Hi,
I tried Mail for Exchange with my new Nokia E75 and it worked very well, fetched my company e-mail and everything looked good. During the installation the setup wizard asked whether to sync and how often, etc and I said yes. The setup program insisted that I need to take phone locking into use. It sounded strange but I accepted.
Now I see that I cannot connect my Nokia E75 to my computer with USB anymore as it is in locked mode! When trying to unlock the from from control panel, all I get is "Unable to unlock the phone". I even removed the whole Mail for Exchange mailbox configuration but it did not help.
So two question: a) are Mail for Exchange and USB really mutually exclusive? b) how I can unlock my phone?
Thanks!

Others are having the same problem with other models, too:
/discussions/board/message?board.id=communicators&message.id=39311

Is the N97 Mail for Exchange or MfE 'provisionable...

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