Is there a way to email billing support?

I just need copies of payment invoices...is there an email for support billing? Can't reach Adobe by phone...the 2 hour wait on a cell phone is more than I can bear. I've tried chat - waited for ever...and then missed my 2 second window of contact - and the agent closed the chat. Closed browser, restarted it - and now I'm deeper in line than ever waiting for a rep.
I have not had good experience with Customer Support at all. It's sad...great products, maddening support.

I've been having trouble receiving/downloading invoices for a few months now, and I spoke to Adobe Customer Services this morning.
First of all the person on the phone said that Adobe stopped sending the invoices a few months ago and that they can be downloaded through "My purchase history" only.
When I said that I got an error message there (and when I didn't get that the invoices of the past months didn't show up there) it turned out that apparently the e-mail address that I used years ago showed up as my Adobe ID.
The person I had on the phone said it was impossible to change that old Adobe ID to the one I've been using for the past 2 years (which I used to subscribe to CC and used to receive the invoices on and which I still use to login to CC).
The supervisor of this person finally said that she will escalate this issue, so I hope soon I will be able to get my invoices again without having to e-mail, call or tweet every month...
I suggested that perhaps a bunch of old Adobe ID were re-instated when they had that security issue last year.
Hope this helps anyone here. Perhaps some of you also had an Adobe ID (e-mail address) that was changed to a new one?

Similar Messages

  • Is there some way that emails on the iphone can be automatically be deleted on synching when those emails have been downloaded to my PC?

    Is there some way that emails on the iphone can be automatically be deleted on synching when those emails have been downloaded to my PC?

    Vatlily,
    Try this:
    1. Select Mail>File>New Message.
    2. Select Mail>Window>Address Panel.
    3. Use (command+click) on the desired addressees in the Address Panel to create the list.
    4. Click "To:" on the top left of the Address Panel.
    The group that you selected will be added to the "To" field in your New Message.

  • Hello, is ther any way to email me sending my iPad's lost receipt?

    Hello, is ther any way to email me sending my iPad's lost receipt?

    I'm not sure what you mean. If you mean that you need another copy of the receipt for the purchase of your iPad, contact the store from whom you purchased the iPad. If that's not what you mean, please post back and clarify.
    Regards.

  • TS1292 is there a way to contact itunes support other than email, I am coming up on two weeks and sent 2 emails with a response stating that they are experiencing high volume and have escalated the issue, itunes gift card added to wrong account.  Please H

    I am not getting any useful response from Apple, their support for itunes is email only and when I contact them I get a generic email back stating that the issue has been escalated and should expect a response soon.  The issue is that my daughter had entered a $15.00 gift card on her iTouch when it should have been entered on my iTouch, none of the funds have since been used on her iTouch and I have no way of even getting to a human to find out atleast what the status is or even if there is a status, no way on their site can this update be achieved.  I am a bit diappointed since everyone I speak with that is pro apple never once has anything bad to say abouth their support.  My opinion so far is plummeting, it would be nice it someone would give me a call, at the very least, I have even tried to call the main apple support number and gave her the s/n of one of many apple devices, all I got was a sorry you are out of support and to email iTunes support since that how it is provide, not too sure what else I need to do?
    Signed
    DISAPPOINTED

    Purchases cannot be transferred to a new Apple ID.
    You can stop receiving their info by signing out of iCloud.

  • Is there any way to email photos without having to use the themes?  I just want to send them from my email the way you used to be able to without all this "new and improved" nonsense.

    In the old iPhoto, if I wanted to email pictures, I would select the ones I wanted, have them sent as "smaller" to make them easier to process, and iPhoto would open my mail and I could type the names and I wanted and off they'd go.  And, I'd have a copy saved in my "sent" folder.
    Now, you have to deal with these ridiculous themes and in order to get a copy of your sent, you have to blind cc yourself.  This is definitely not an improvement in my mind.
    So I ask, is there any way around this or am I stuck?  I really like iPhoto, but this is enough to send my back to Picasa.

    Never mind gang.  I started seaching through some other support questions, and actually stumbled across the solution to my problem.
    Thanks to "John".

  • Is there any way to email photos from my 2g without compressing the file?

    My wife's 2g stopped being able to sync to her PC some time ago.  She emails photos to get them on her computer. The photos seem to loose resolution in emailing.  Is there a way to get these photos without the degredation?  All the wifi apps require iOS 4 which a 2g can't use and I can't restore the phone to reestablish sync because I can't back it up to begin with so we'll lose the photos.  Anybody have ideas?  Can I email in such a way that I won't lose quality?

    If they are in an iPod backup, then restore another iPod, iPhone or iPad from that backup

  • Is there any way to email a group from your iPhohe4 iOS 5?

    I can create groups in my contacts list, but I have not been able to figure out how to email a specific group.  I am assuming since I can create a group I should be able to email that group by typing in its name in the "to" box of my email.  However, that does not work.  Is there any way to do this? 

    Please check you contact name in the device and verify if the names does not start with none alphabetic characters (e.g. @, &, *, etc).  This characters will actually stop the sync process and will not be able to successfully complete the transfer of data. Do the same thing with the contact data you have online just to be sure..
    If that it still doesn't work, delete your Google account on the device, restart, and then recreate the same account.
    Let me know how it goes... 

  • Is there a way to email existing URL?

    Is there is a way to email URL on a page automatically. I
    want to
    create a (mailto:[email protected] Existing URL) and have
    the URL of
    the page go along with the request for information. I will
    literary
    have thousand of pages/images and when a customer requests
    information
    on that item, I would like the staff person receiving the
    customer email
    be able to access the same information as the customer does
    so there is
    no question as to what they desire. To have the customer cut
    and paste
    the URL is not acceptable, because of the confusion that
    comes of that.
    Thanks

    Unfortunately, that's the most unreliable method.
    mailto: is quite simple, and is also the least reliable. It
    depends both
    on your visitor having an email client already installed on
    their computer -
    this eliminates public computers, or home users without email
    clients
    installed (more and more it seems) - and on the installed
    email client
    responding to
    the mailto call. It is not possible to use this method *and*
    send the
    visitor to a
    thank you page as well.
    Notwithstanding this admonition, you can include the pagename
    in the
    resulting email subject line by making your mailto: link like
    this -
    mailto:[email protected]?subject=theITEMname
    But this would have to be manually added to each instance of
    the mailto
    link. For the situation you describe it may be intolerably
    tedious, or even
    impossible, since I don't know the details of your link
    arrangements.
    Murray --- ICQ 71997575
    Adobe Community Expert
    (If you *MUST* email me, don't LAUGH when you do so!)
    ==================
    http://www.projectseven.com/go
    - DW FAQs, Tutorials & Resources
    http://www.dwfaq.com - DW FAQs,
    Tutorials & Resources
    ==================
    "paperclip" <[email protected]> wrote in message
    news:g4dq30$4j1$[email protected]..
    > Aaron RH wrote:
    >> Are you comfortable with using PHP or similar
    language? If not, a
    >> similar effect can be created with client-side
    javascripts. Reply, and
    >> we'll get more details for you.
    > I am not familiar with PHP, javascripts would be more
    palatable for my
    > level of experience.
    > Thanks

  • Is there a way to email all texts made between someone and myself at one time?

    It's a pain to email one text at a time. Is there a way to do all of them at once? Thanks 

    I don't see a way on my ENV3 other than one at a time but I wonder if smart phones are capable of this.  Mary

  • Is there a way to email reminders list from the reminder app for ios5

    I am trying to figure out a way to email me a reminder list that I have created in my iphone.  Or some other way to transfer that information.

    Hi ..
    Sorry, but no. Apps cannot be transferred from one Apple ID account to another, nor can accounts be merged > Frequently Asked Questions About Apple ID

  • Seriously, is there no way to EMAIL Apple for support?

    I am gobsmacked. I want to contact apple for a refund of iCloud storage. I bought way more than I need, There is no way to reach them via email or chat? I can do so with every bank, credit card, and many retailers. I don't want to make a call, but have no choice?
    I over bought, and realized I did so.  All the pages you go to say to simply contact apple to refund. NONE of them give you a link to any number, or email. You need to search this out?
    I've dug and found pages that will hook me up to a phone call. Why?

    https://ssl.apple.com/emea/support/itunes/contact.html
    That was hard.

  • Is there a way to email Photoshop file within the application?

    Hello all.
    In MS Word, there is a command whereby you can straight away email the word file you are working on using your default email app, the word file will become an attachment and all you have to do is enter the email address in Main (e.g.) and send it off.
    Is there a same way to do it in other apps, particularly, Photoshop? ('cause I work a lot on images) Like maybe there's a script or automator to do it??
    Thanks and cheers

    No.

  • Is there any way to email a specific question to Apple helpdesk?

    I am unable to access an apple ID which I created ages ago, and I now want to use as my main ID as it's the primary email address I use. When trying a reset password, it doesn't send the link to any of the email addresses that I could have possibly put in as an alternative, and it thinks my DOB is incorrect. I am stuck as there is no where to go next. I can't even work out how to send an open question to Apple helpdesk to get them to investigate. Can anyone point me in the right direction? Thanks!

    You can email iTunes store support here: https://ssl.apple.com/emea/support/itunes/contact.html.  The frequently deal with Apple ID issues and can probably help you with this.

  • Is there a way to email a form without it going to the outbox of the sender

    I'd like to use fillable forms on my website. The problem happens when the submit button is selected and if the user has Outlook or a MAPI mail program, the PDF form goes to the Outbox.  I have no way of telling if responders have a MAPI complient email app or not.  The Outlook users would have to wait until they perform a send/receive.  Is there anyway to avoid this and immediately send the email to the address intended???

    No, the document has no way of controlling this. Users may not even have a working email client installed, and instead have to manually attach the form or data file to an email. Many people use web-based email clients.
    A much more reliable approach is to set up the form to be submitted to a web server, but this involves programming and managing the server. You can also distribute the form in Acrobat and use the Acrobat.com option of collecting the forms. The downside is you have no control of the server when things go wrong or if you need to customize.

  • Is there a way to email the requisitioner when a GR is posted against a PO?

    We would like for an email to be sent to the requisitioner when a GR is posted against a PO. Is there a user exit available for this? What would be the best way to do this? Thanks,
    Chris Lintner
    Aflac

    the problem is that the requisitioner field in the PR is just a text field. so you need to make sure that you get valid program readable and worable information there.
    or you are in the lucky position the the requisitioner and the creator of PR are the same person, then you could take the creators user-id.
    I know solutions where a  custom field for the email id of the requisitione was added to the ME51N .
    In SAP note 522591 has information about user-exits for message determination in IM.

Maybe you are looking for

  • Interactive Report - Include Non-selected Column in Row Text Search

    Hi, We have an interactive report that contains many columns. NAME VARCHAR2(30), TYPE VARCHAR2(30) etc and DESCRIPTION VARCHAR2(4000). Normally the DECRIPTION column would not be shown (avalilable for dispaly via 'Select Columns' but not selected), h

  • My laser jet 100 color MFP M175nw is not working after windows 8.1 upgrade,

    my laser jet 100 color MFP M175nw is not working after windows 8.1 upgrade, driver on your website fails to setup at 83 % with an error message

  • Re-install using my startup disc

    I spoke with apple support, for a problem that I was having. The problem was the spinning wheel, whenever I clicked on something (not all the time) the wheel would spin for about 5-10 seconds which is annoying. I did use disk warrior to no avail. I c

  • Click function on Touchpad failure

    My HP Envy Sleekbook has a continual problem where after accidently hitting some unknown combination of keys in the page up, page down, enter, shift area the pointer on the screen moves but I can no longer click on anything on my screen. I can use ke

  • Imported Services

    Hi Experts, We have created an import service Purchase order. We have upgraded from 4.7 to ECC 6.0 It has two conditions  1. R&D Cess 2. Tax on foreign services. Before the upgrade these two conditions used to get inventorised and it could be seen GR