Is there any RIM rep. in here? Did they notice what's happening? I can't move data from Z10 to Q10

Is there any of RIM representative here???
I know this is a common issue, I see many members from forums, here, crackberry, and many others experiencing problems with BlackBerry Link.
1. I can't switch device from Z10 to Q10, 1st it says my Q10 has old software, I have updated to the latest, now it says please make sure my device is connected and retry, I press retry and always failed to detect (for restore data from Z10 backup to Q10) other than that, it can detect my Q10.
2. To restore data from backup you have to sign in to BlackBerry ID first and it makes your BBM contact transferred without the others, contact, SMS, calendar, notes, alarms, settings, etc. I'm thinking of moving back to Z10 and afterwards all my open chats in Z10 just disappear, I still have importants chat containing appointments, addresses, price negotiation, hotel reservations, argh this is frustrating because every time I wanted to restore to new device it will ask to sign in again, and how is it going to decide which is my valid PIN on the other side of my BBM's contact if I keep switching device like this back and forth..
Why can't it be like the old days of OS 4, 5, 6, 7 and 7.1?
Where we can make full or partial backups and restore it to any device and any OS?
Didn't you make a proper test and research before releasing OS10 and BlackBerry Link on the market? (This question goes to RIM's rep. where ever you are)
If you wanna make all of your customers run away because your and software have issues, you've made it
This is my last bad experience with BlackBerry prior to OS10
Laughable poor camera on 9900 I can't take photos of receipts and documents, and I have to charge 3 times a day (this is supposed to be a "mobile" phones? I always ended up with dead battery when I'm mobile, and I have to stuck on charger for hours waiting to charge)
And now this .... Come on RIM do something please we really like your device...
Devices I like the most are 9700 and 9780, except for desktop manager that is not backing up auto text. Great camera, great battery life.
Btw I have use the latest release of Link but still can't restore data.
Solved!
Go to Solution.

Hello,
virtue wrote:
Is there any of RIM representative here???
Note the banner at the top of most all pages on this site:
This site is not a channel for any formal communication with, escalations to, nor formal support from BlackBerry for any purpose whatsoever.
virtue wrote:
Why can't it be like the old days of OS 4, 5, 6, 7 and 7.1?
Because BB10 was not an evolution from BBOS...it is completely new, and sadly they did not take all of the prior design considerations and use them when they created BB10 and it's associated toolsets.
virtue wrote:
Where we can make full or partial backups and restore it to any device and any OS?
That functionality, while requested by many, has not been implemented. There is no way for anyone here to know if/when it will ever be so.
It seems like the rest of your post was mostly commentary or directed at audiences not in this public user-to-user community, so I'll just leave those alone.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Similar Messages

  • HT3702 Is there any option that if I did not like the app. Could I delete it and get my money back?

    Is there any option that if I did not like the app. Could I delete it and get my money back?

    No that is not an option.

  • My wifes contacts just disappeared on her iphone 4s, I hooked it up to the computer and it  automatically backedit self up,is there any way to restore her contacts?

    my wifes phone lost all contacts for no apparent reason, i hooked it to itunes and it backed itself up.  When i tried to restore from back up it only offered me the back up that it just created.  Is there any way to get her contacts back?

    I have the exact same issue. All of my contacts disappeared .

  • Are there any Standard Reports in HER ?

    Are there any Standard Reports in HER apart from the Time-Table and Room reservation plan?

    Hi Ramesh,
    If for any reason you do not want to use the standard extractors delivered with BI as Michael in mentioning you have the following option:
    With <b>SAP query</b> tool, there are some pre-delivered infosets which you can use to easily generate some reports via Infoset query (also known as ad-hoc queries in HR). This tool is designed for users with little or no knowledge of ABAP programing and runs within the ERP without the need of activation the BI.
    You can check the definition of the Infosets in transaction sq02, Query Area = Global, you will find the following delivered Infosets:
    /SAPQUERY/CM_XX_CG_01      --> Module group (CG) object
    /SAPQUERY/CM_XX_E_01         --> Event (E) object
    /SAPQUERY/CM_XX_SE_01       --> Event package (SE) object
    /SAPQUERY/CM_XX_SM_01       --> Module (SM) object
    /SAPQUERY/CM_XX_ST_01        --> Student (ST) object
    Within transaction sq01 you will be able to create your own reusable queries.
    For further detail on SAP query tool you can check on:
    <a href="http://help.sap.com/erp2005_ehp_02/helpdata/en/01/867b381b6a2756e10000009b38f842/frameset.htm">SAP Query Online help</a>
    We have also published a Cookbook for Reporting in the service marketplace:
    http://service.sap.com/higher-ed (you will need a Service marketplace user!)
    Services --> Background Material --> CM 4.71 Reporting Cookbook (EN)

  • My daughter restored her ipod in error, is there any way to get her library back?

    My daughter restored her ipod in error, is there any way to get her library back?

    It should all still be there in iTunes. Just reload the iPod from your iTunes library. Only the music on the iPod is gone, not the music in the library.
    If she was synced with someone else's computer, then she will have to re-load from that computer.
    If she bought music directly onto her iPod and never backed it up into iTunes (baaad idea), then she will have to contact Apple customer service for a one-time replacement on the purchases that she had on file.

  • When I add a new bookmark, and the (star) Page Bookmarked window appears - is there any way to expand the size of that window so that I can see my entire list of folders when adding a new bookmark to an existing folder?

    When I add a new bookmark, and the (star) Page Bookmarked window appears - is there any way to expand the size of that window so that I can see my entire list of folders when adding a new bookmark to an existing folder? The endless scrolling technique is far too tedious when trying to add a new bookmark, because the window is simply too tiny. Is there maybe a plug-in that will let me grab the corner of that window and re-size it? Thanks!

    I suggest you install the "Add Bookmark to Here2" extension, then you can expand the the list but you will not see the bookmark itself in the list if that is what you wanted. At the top you have three major folders you can select one of them and scroll up and down. Below that you have your most recently used folders and you can select one of them instead and scroll up and down. You can see the folder the bookmark is in -- they get added to the bottom
    If you really want to see the bookmark within the folder the same extension allows you to bring the bookmark to the folder from say the bookmarks sidebar that is why it is named as such. I use it but mainly i use the dialog.
    Please continue reading about bookmarks and some related extensions at
    * http://kb.mozillazine.org/Sorting_and_rearranging_bookmarks_-_Firefox
    * https://addons.mozilla.org/firefox/addon/add-bookmark-here-2/
    * http://dmcritchie.mvps.org/firefox/firefox.htm#addbookmarkhere2
    * http://dmcritchie.mvps.org/firefox/kws.htm
    If you are not using tags at all, you can remove a whole lot of confusion by removing them from the dialog via the extension.

  • I have huge lag with Safari's Reading List using a rMBP. I have probably 80 articles saved, which is likely the cause of the lag. Is there any way to export that list of articles so as to be able to delete them from Reading List but still have a record?

    I have huge lag with Safari's Reading List using a rMBP. I have probably 80 articles saved, which is likely the cause of the lag. Is there any way to export that list of articles so as to be able to delete them from Reading List but still have a record of the articles I intend to read?

    I'm currently dealing with this issue myself, except that my rMBP has NO articles in the reading list.  It's a brand new rMBP too, purchased just this week, with the 2.6 Ghz Processor & 16GB of RAM.
    Let's see what we can find.  I may just take it back to the Apple Store.

  • I recently updated to 10.8.2 and now my notes from my iPhone no longer appear in my mail nor do my calendar appointments. Is there any way to change it so they will appear?

    I recently updated to 10.8.2 and now my notes from my iphone no longer appear in my mail nor do my calender appointments.  Is there any way to change it so they will appear?

    If it has the same (bad) behavior on two different systems then there is a very good chance that the  drive is toast.
    BTW you'll get better response to your questions if the question actually reflects the problem you are having. In this case it would have been better to say you couldn't access the drive rather then that it doesn't show on the desktop.
    regards

  • My kid`s been using my apple ID/account for years, but now that he`s older it`s time he got his own. Is there any way to either make a twin account so he doesn`t lose all his purchases from iTunes/AppStore when getting his own account?

    My kid`s been using my apple ID/account for years, but now that he`s older it`s time he got his own. Is there any way to either make a twin account so he doesn`t lose all his purchases from iTunes/AppStore or does he have to start from scratch? They payment can still be from my card/account, that`s not the problem, but facetime, imessage etc. is a available on both mine and his apple products (I know you can check what email/phone number we can be reached at, but it`s just a click and he see my messages and I his). It`s the privacy problem that is the most important.

    frank_o_s wrote:
    My kid`s been using my apple ID/account for years, but now that he`s older it`s time he got his own. Is there any way to either make a twin account so he doesn`t lose all his purchases from iTunes/AppStore or does he have to start from scratch? They payment can still be from my card/account, that`s not the problem, but facetime, imessage etc. is a available on both mine and his apple products (I know you can check what email/phone number we can be reached at, but it`s just a click and he see my messages and I his). It`s the privacy problem that is the most important.
    He needs to have his own account, the sooner the better.
    As for content, non-protected songs can simply be copied to his own new library, and he can use them.  As for protected content and apps, anything he still wants will have to be replaced.

  • I just installed itunes 11.1.5.5.  Now the format in Itunes is changed.  when I am trying to add music to my iphone, there is no longer an add button under the Iphone device.  Why did they have to change this?  Can anyone help, Im tryiong to add music.

    How do you add musci to the Iphone?  I just installed itunes 11.1.5.5.  Now the format in Itunes is changed.  when I am trying to add music to my iphone, there is no longer an add button under the Iphone device.  Why did they have to change this?  Can anyone help, Im tryiong to add music.

    Correct.  When you purchase devices, they would have stated the OS they needed to work, on the box.  This can be overlooked, but it is very important to check when purchasing. 
    You current OS, is so old, that they technology build into the new devices, is not something your OS understands.  It didn't exist when your OS was created, and therefore you need to upgrade the OS to work with the newer technology of these devices.
    10.6 software is not downloadable.  You must purchase a DVD disc.  You can order it from the on-line apple store
    - http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard.

  • HT201250 I don't store any files on my computer, I store them on a hd. Can I restore docs from my hard drive if they were backed up using time machine? And will it restore if the hd isn't even there? Like what if it got stolen or destroyed.

    I don't store any files on my computer, I store them on a hd. Can I restore docs from my hard drive if they were backed up using time machine? And will it restore if the hd isn't even there? Like what if it got stolen or destroyed.

    ehphotograph wrote:
    Can I restore docs from my hard drive if they were backed up using time machine?
    Yes.  
    And will it restore if the hd isn't even there? Like what if it got stolen or destroyed.
    Also yes.
    Directly-connected external drives (ie, USB, FireWire, Thunderbolt) are not backed-up by default.  You must remove them from the exclusion list in Time Machine Preferences > Options to get them backed-up.  (Network drives cannot be backed-up.)
    And they must be formatted for a Mac -- any variation of Mac OS Extended.
    If the drive is connected, you can browse or restore normally -- just go to the folder or document in question and Enter Time Machine.
    If the drive is not connected, it's a bit different.  See #E3 of Time Machine - Troubleshooting.
    Message was edited by: Pondini

  • Is there any official market or store or anything in Egypt to fix my iphone 4 it jumped from 5th floor and the back hous was crashed and the network sensor was not working good but the phone and the screen and the others things are ok so plz help ???

    Is there any official market or store or anything in Egypt to fix my iphone 4 it jumped from 5th floor and the back hous was crashed and the network sensor was not working good but the phone and the screen and the others things are ok so plz help ???
    my iphone is now just coverd with case and the back house is crased

    Etisalat, Mobinil and Vodafone provide warranty service in your country.  You can also search Google for a 3rd party repair shop near you.

  • Is there any talk about adding a device to the ipad so that you can use it as camera like ipad2

    Is there any talk about adding a device to the ipad so that you can use it as camera like ipad2

    James-
    As Jeanne mentioned, it can work as long as the added device is a camera, and you have the iPad Camera Connection Kit.  The kit contains two adapters, one for an SD camera card and one that accepts a USB card adapter or cable from your camera.
    With regard to your basic question, Deggie is correct.  It does NOT work like a built-in camera, so you can't use it for video calls.  You have to take pictures with the external camera and transfer them to the iPad.
    Fred

  • I have a big problem with my Iphone 4...the pics and videos that i capture, often shows as inverted or orientted by 90/180/270 degrees. photos, one can rotate, but how about videos... is there any way i'm going wrong? this wasn't happening earlier

    My question...
    any answers pl.
    I have a big problem with my Iphone 4...the pics and videos that i capture, often shows as inverted or orientted by 90/180/270 degrees. photos, one can rotate, but how about videos... is there any way i'm going wrong? this wasn't happening earlier

    If I've understood you correctly then the ALLEXCEPT function may be what you're after and it could be applied in a similar way to the following...
    =
    RANKX(
    ALL(Table1),
    CALCULATE(
    COUNTROWS(table1),
    ALLEXCEPT(Table1, Table1[ContactReason])
    DENSE
    If this has missed the mark, would it be possible to clarify the requirement further?
    Regards,
    Michael Amadi
    Please use the 'Mark as answer' link to mark a post that answers your question. If you find a reply helpful, please remember to vote it as helpful :)
    Website: http://www.nimblelearn.com
    Blog: http://www.nimblelearn.com/blog
    Twitter: @nimblelearn

  • I've synced my phone, accidentally, to my wife's account and now lost all me photos and data... Is there any way of retrieving it all? The bigger problem is I can remember when my phone was last synced to my account so the info list is not on there either

    I've synced my phone, accidentally, to my wife's account and now lost all me photos and data... Is there any way of retrieving it all? The bigger problem is I can remember when my phone was last synced to my account so the info list is not on there either

    To see if there are any backups of your device on the computer, go to iTunes/Edit/Preferences/Devices.
    Moving the mouse over the listed backups will tell you to which device they belong.
    If there is no backup of your phone listed, your data is gone.
    In case you also used iCloud to back up your data, check this article:
    iOS: Back up and restore your iOS device with iCloud or iTunes

Maybe you are looking for