ISA500, ssh username for remote support

Hi!
The ISA500 platform has got a remote support feature via ssh (Device Management > Cisco Services & Support > Remote Support).
When I activate this feature, a ssh-session to the ISA can be established.
But I don't see any possibility to set a username in the configuration. So I don't know the right user for wich I set the password in the Web-GUI.
I tried some well known users (cisco, Cisco, admin, root, pix, ...) , but always "access denied".
Does anyone know this user to login to the ISA via SSH?
Thanks and Best Regards,
Woger

Good morning
Hi Christian, thanks for using our forum, my name is Johnnatan and I am part of the Small business Support community. As you know you can change your password using the GUI in Device Management > Cisco Services & Support > Remote Support. However using the Remote Support page to enable the SSHv2 server is for debugging purposes. This feature allows the engineers to use a unique console root password to log in to the security appliance for debugging operations.
I hope you find this answer useful,
*Please mark the question as Answered or rate it so other users can benefit from it"
Greetings,
Johnnatan Rodriguez Miranda.
Cisco Network Support Engineer.

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