Issue playing swf from CD

I've created a training program for employees, using
Captivate 2. The program went out on CD, and now I'm getting a
handful of employees saying that the CD doesn't run on their
computers (company-issued, so basically the same image on all of
them)...What happens is the following: when opening the
presentation, it will speed through several slides and finally
settle on one that looks like 2 slides, one on top of the other.
Initially, I thought some bad disks went out...but then I
tried 2 of the "bad" disks on other computers (again, company
issued, same model, basically the same image) - and both disks
worked perfectly fine!
Anybody else encounter this problem? Could this be a setting
or codec I have to change, or a dvd-rom driver issue? Or a Flash
update or something? I'm at a loss, but need this problem
corrected!
The computers that didn't work are Dell Laptops, models D610,
D620
It did work on a Dell D630
All computers are running Windows XPPro; IE 6.0.2900.2180;
Flash Player 9.0.115.0

Thanks for your quick response, Rick! I'm actually not 100%
positive - the computers with the issues are for remote users (in
various states in the US), so I don't have access to them...I'm
going off what the users told me...I am having them upgrade to the
latest Flash version anyway, and if that doesn't work, I'm going to
have them try downloading the file from our website - to rule out a
bad CD (which I doubt it is, since the same CD works fine in
another computer) or dvd-rom driver issue.
Any other ideas I can try? Thanks again!

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