Issue regarding Thin Installer and driver packages

Hello everybody,
I have recently started to work for a new company and have been tasked with creating a new Windows deployment solution.
My company are using Lenovo desktop and laptop and my installation image use Thin Installer to deploy drivers to our workstations during Windows deployment.
I have been having some difficulties getting everything to work and I want to write about it here to hopefully help someone in the same situation as me and call out for better quality control at Lenovo.
Here are the command line I call to start Thin Installer from the local computer:
START /WAIT thininstaller.exe /CM -search A -action INSTALL -repository \\wds\lenovo -noicon -showprogress -IncludeRebootPackages 1,3,4  -noreboot
Hers the issues I have expirienced:
1. Sometimes packages downloaded with Update Retriever will be set to "Reboot type: Forces a reboot" as default. This causes the Thin Installer to reboot reguardless of the -noreboot switch.
Its possible to change reboot type "Requires a reboot" in Update Retriever and than the updates installs fine.
This causes problem with scripted installs where you cannot have the system reboot "out of order".
Updates should never be default "forces a reboot".
2. On my Thinkcenter e93z (10B8) the Intel Displaydriver (v 9.18.10.3220) wont install because the PnPID is not listed in the XML file. (my PnPID is VEN_8086&DEV_041E&SUBSYS_309C17AA (309D17AA is listed tho)). Manualy editing the XML files to include my PnPID solves the problem.
Lenovo should really have better qualitycontrol here.
3. On a t440s machine i have the Synaptics UltraNav Driver (v. 17.0.12.60) wont install automatically with Thin Installer.
This is because the machine i installed failed the "BIOS test" in the XML file of the update package. I manually edited the XML file and replaced the "BIOS TEST" with one from another update that worked on that system and now everything installs automatically and works fine.
Its possible that Lenovo has detected some kind of problem with my BIOS version and the Synaptics driver but everything seems to work fine for me.
I hope this post will help someone in the future
EDIT: Other people have called out some problems with the information provied in this post. You should read the whole thread before making any changes to your systems.
Kind Regards,
2bi

2bi,
Thanks for posting your findings.  I will investigate and escalate the missing PnP id issue for the Display Driver issue.  We absolutely need to avoid these kinds of escapes.
For you ThinInstaller command line I would recommend not using the -showprogress parameter if you are using in a scripted deployment scenario with something like MDT and/or SCCM.  These solutions typically will not allow TI to interact with the desktop during deployment which is what -showprogress will cause.
Also, you are telling TI to include packages that will automatically reboot your system (type 1), requires a reboot which can be delayed (type 3), will shutdown the machine automatically (type 4).  We have very few type 4 packages anymore; however we definitely have type 1 and type 3.  As sclexman mentioned, the -noreboot will only apply to the type 3 packages which leave the execution of the reboot up to TI.  So -noreboot tells TI that even if it installs updates of type 3, it should not reboot when finished.
Changing the Reboot Type value in Update Retriever only changes how TI sees the package and does not alter how the package itself executes.  So if a package is designed to always automatically reboot, changing it to type 3 in UR will have no affect.  We have recently had a display driver released by Intel that will automatically reboot if the driver installer detects that it is upgrading an older version of the driver.  In a clean deployment scenario, the automatic reboot will not happen so in this case it is safe to change the type to type 3.
This leads to another point.  All of our content that is available through Update Retriever is also intended for consumption by System Update which is the utility aimed at individual consumers to help them keep their drivers up to date.  Therefore this becomes our lowest common denominator that we have to support.  This leads to situations that may not be ideal for the deployment scenario.  If we had an army of resources we might be able to manage all of our content for both consumers and enterprise deployments; in effect doubling our efforts.  Unfortunately this is not the case and we are trying to do the best we can.
Regarding the UltraNav update for T440s, I see that the XML has a _BIOS section under the Dependencies.  However it is defined such that any BIOS level will work because the first level listed is a wildcard asterisk (*).  This BIOS section is actually included for a completely different solution which also uses the XML.  It is not intended to control the targeting of the update for System Update or Thin Installer.  Perhaps there was a mistake made initially and the XML was released without the * and has since been fixed.
(from the current UltraNav driver package:  )
<_Bios>
<Level>*</Level>
<Level>GGET*</Level>
<Level>GFET*</Level>
<Level>GHET*</Level>
<Level>GIET*</Level>
<Level>GJET*</Level>
<Level>GLET*</Level>
<Level>GMET*</Level>
<Level>GNET*</Level>
<Level>GRET*</Level>
</_Bios>

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    Hoffentlich hilft es.
    Andy  
      Deutsche Community     Comunidad en Español    English Community Русскоязычное Сообщество

  • Unable to install itunes 10.5 after update issue. "windows installer package error"

    So when the update for itunes happened, it wiped my ipod, and then my ipod would not work with itunes. So I uninstalled itunes and tried to reinstall it and it gives me that error message. "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor." I have tried all the fixes from deleting everything to running command prompts. I think i tried everything.
    Method 1: Right click on the setup file and, from the drop down menu, select 'run as administrator'
    Method 2: Open command prompt in elevated mode and, then unregistered and re-register Windows Installer.
    1. In the Start search box and then type 'cmd', when the command application appears at the top of the start window, right click on it and, from the drop down menu, select 'run as administrator' and type each of these commands in the command prompt and press Enter
       • msiexec /unregister
       • msiexec /regserver
    msiexec.exe belongs to the Windows Installer Component and is used to install new programs that use Windows Installer package files (MSI)
    http://windows.microsoft.com/en-US/windows7/Command-Prompt-frequently-asked-ques tions
    Method 3: Start the Windows Installer service
    1. Click Start, type Services.msc and press {ENTER}
    2. Double-click Windows Installer
    3. Set the Startup type of Windows Installer to Manual
    4. Click Start to start the service. Note down the error message if any.
    5. Click OK.
    If the above mentioned steps don’t resolve the issue, then
    follow the steps and check whether you can resolve the issue:
    Method 4: Empty your Temp directory and restart
    1.       Choose Start > Computer
    2.       In Computer, open the "C:" drive.
    3.       Open the Users folder.
    4.       Double-click the folder titled with your username.
    5.       If you see an AppData folder, skip to step 10. If you don't see an AppData folder, proceed to the next step.
    6.       Choose Organize > Folder and Search Options.
    7.       Click the View tab.
    8.       Select the option to "Show hidden files and folders." (In Windows 7 this option will be called "Show hidden files, folders, and drives").
    9.       Click OK.
    10.    Double-click the AppData folder to open it. If Windows needs your permission to continue click Continue.
    11.    Double-click the Local folder to open it.
    12.    Right-click on the Temp folder and choose Delete.
    13.    In the confirmation dialog that appears click Yes.
    14.    If you are unable to delete the Temp folder, close all programs, especially those in the Notification area ("System Tray") of the Windows Task bar and repeat step 12.
    15.    Restart your computer.
    Method 5: Removing iTunes
    Note: iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes.
    1.       Quit iTunes.
    2.       From the Start menu, click Control Panel.
    3.       In Control Panel, click Uninstall a program. The Programs and Features Control Panel opens.
    Alternately, in Classic Panel of Control Panel, click Programs and Features.
    4.       Select iTunes from the list of currently installed programs, then click Uninstall.
    5.       When asked if you would like to remove iTunes, click Yes.
    6.       After the uninstallation is complete, do not restart your computer if you are prompted to.
    7.       If other program entries were listed for iTunes in Programs and Features remove those as well.
    8.       In Programs and Features, also remove any iPod Updater applications that are listed in the same fashion as you removed iTunes.
    Method 6: You may also try downloading the Windows Installer Cleanup utility and run that to remove the leftover ITunes installer files that may be causing issues with your current installation.
    You may refer the following article to download the Windows Installer Cleanup Utility:
    http://support.microsoft.com/kb/290301
    1. Click on Start > All Programs and then click Windows Install Cleanup; the Windows Installer Clean Up Utility window appears, listing software that is currently installed on your computer.
    2. Select iTunes from the list and click Remove. If you have multiple iTunes files, remove all of them.
    3. Once you have completed the above steps to Empty your Temp directory, Completely remove iTunes and QuickTime, and Clean up iTunes installer files on the computer, you can install the latest version of iTunes from
    To this:
    This solution correct my bug.
    I had the same error in with the i-tunes installation and i did this and it worked.... This works for any i tunes that fails to install itself on 64 Bit
    You have to go into your registry.
    Start, run, type in “regedit”.
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    SYSTEM
    CurrentControlSet
    Services
    MSIServer
    To the right you’ll see WOW64. Double click on it, or right click on it and click on modify. Change the setting from 1 to 0.
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    ------  By the way I dont have the WOW64 option is not available.
    I was able to install quick time just fine. All of the other apple software associated with itunes installed fine but itunes did not. Im not sure if there is a virus that could do this. I didnt delete anything but apple folders.
    I have tried other things but i cant remember exactly there were.
    When the install process for itunes is running it changes with the error message shows up during install.
    Thanks.

    I should have posted this earlier, but anyway. I restored my laptop to factory version after backing up any useful data, and the first thing I the laptop was restored was connect to the internet, download and install the latest version of iTunes. And Bingo! It worked.
    Apple helps you find Original Sin with the Windows.

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