Issue with update command in writeback...

I am not able to get an Update working as expected using the write back feature. Any help appreciated.
<?xml version="1.0" encoding="utf-8" ?>
<WebMessageTables xmlns:sawm="com.siebel.analytics.web/message/v1">
<WebMessageTable lang="en-us" system="WriteBack" table="Messages">
<WebMessage name="XXExample1">
<XML>
     <writeBack connectionPool="ORA11_SH">
          <insert> </insert>
          <update>UPDATE sales SET update_col=@{c1} WHERE prod_id=@{c0}
          </update>
     </writeBack>
</XML>
</WebMessage>
</WebMessageTable>
</WebMessageTables>
My error:
Error Codes: OPR4ONWY:U9IM8TAC:OI2DL65P
State: HY000. Code: 10058. [NQODBC] [SQL_STATE: HY000] [nQSError: 10058] A general error has occurred. [nQSError: 27024] The EXECUTE PHYSICAL statement must specify a physical SQL statement to execute. (HY000)
SQL Issued: EXECUTE PHYSICAL CONNECTION POOL ORA11_SH

The template name should be same as Web message name...
They are both XXExample1
Make sure that the column position in criteria same as you mentioned...
I have verified them to be as they show up in the "Results Page". I.e. co =prod_id and c1=update_col.
Make sure that there are Update permissions for this user for that particular table..
It is actually using a ODBC data source name, ORA11_SH and the user I am logging in is "Administrator". I think they are covered.
Make sure that there exist * update_col* in your physical table...
Of course.
John:
<update>UPDATE sales SET update_col='@{c1}' WHERE prod_id='@{c0}'</update>
the quotes are needed only for char datatype columns in my case the columns are numeric.

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