Issues Acrobat Pro 9 and Word XP(2002)

We installed Acrobat Pro version 9 a couple of weeks ago, and began experiencing problems with a couple of our VB.NET apps that invoke Word 2002. Basically, it appears that the presence of Acrobat Pro 9 causes Word 2002 to stop interacting with some VB commands. These same VB.NET apps function without incident under Acrobat Pro version 8.
We are running Acrobat Pro version 9.1.3 and Word XP(2002).  The VB.NET apps were developed using Visual Studio 2005 version 8 and .NET Framework version 2.  We are using Windows XP Professional SP3.
The specific error message being generated by the .NET apps is:
Unable to cast COM object of type 'Word.ApplicationClass' to interface type 'Word._Application'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{00020970-0000-0000-C000-000000000046}' failed due to the following error: Library not registered. (Exception from HRESULT: 0x8002801D (TYPE_E_LIBNOTREGISTERED)).
The error is thrown when the app attempts to open a Word document.
Has anyone encountered this problem?  Do you know of any web sites I could check that could possibly help out?
Thanks!

Please post in the SDK forum.

Similar Messages

  • Acrobat Pro 9 and Word 2007

    We've been using Pro9 in Office 2007 for about 12 months with no problems. Couple of weeks ago it hung up and after rebooting Acrobat had disappeared as a toolbar option. Excel is fine but not Word. Converting from scanner is also OK. Have uninstalled and reinstalled but cannot get Acrobat back in Word. If using Adobe menu and "create from file" it tells us that "PDF Maker Files are missing". I see that Office 2010 has a similar problem and wondered whether this was  Microsoft update problem, Anybody got any ideas?

    see http://kb2.adobe.com/cps/403/kb403561.htm

  • Hello there! i am using Adobe acrobat pro DC and using windows 8.1. Recently I was trying to convert a web page (includes greek letters) into pdf. I noticed that the conversion is not accurate, some words are missing, some are misplaced. Especially greek

    hello there! i am using Adobe acrobat pro DC and using windows 8.1. Recently I was trying to convert a web page (includes Greek letters) into PDF. I noticed that the conversion is not accurate, some words are missing, some are misplaced. Especially Greek words are not accurately converted or even not converted. Please give me some suggestions to improve this issue. Regards

    Hey quantum info,
    Thank you for posting at Adobe forums. We would love to help you out.
    Could you please let me know if you have tried converting other web pages to PDF and checked if the same issue persists.
    How have you been trying to convert the web page to PDF?
    Are you trying to convert to PDF directly via browsers or using "File > Create > PDF from Web Page"  option in Acrobat.
    Let me know more so that I can analyze where actually the issue persists.
    Hope to hear from you.
    Regards,
    Anubha

  • Adobe Acrobat Pro 9 and Windows Vista

    The last version of Adobe I used to use is version 5. Of
    course that is outdated, and it would appear that the files I
    created with that version are not compatible with the Adobe Reader
    9. So I downloaded the trial version of Adobe Acrobat Pro 9 and
    tried to install it. The computer I am trying to install it on is
    new and the OS running is Windows Vista Home Premium (32-bit I
    believe). When it says it is installing, after it reaches
    99.blah-blah % it keeps asking me about a scanner being connected.
    What the heck is that all about? It's weird. I connect my scanner
    and it scans and I print a document to a Microsoft OneNote file,
    after which when I close the scanner window the program is not
    installed at all. I check my program list from my start menu to see
    if it is there; and nothing. This thing is, why the heck doesn't it
    just install the full trial program like any other normal
    installation? I just want to be able to send word, excel, etc.
    documents using the acrobat distiller like I used to and create pdf
    documents. This is very frustrating. If this is some kind of
    strange compatibility issue with Vista, than I am really starting
    to regret buying a system with Vista on it more and more. Can
    anyone tell me what is going on here. What I may be doing wrong?
    Anything. Please help. Thank you.

    Hello,
    I'm sorry I'm not able to address your question. These forums
    are specific to the
    Acrobat.com website and its set of hosted services, and do
    not cover the Acrobat family of desktop products.
    Any questions related to the Acrobat family of desktop
    products would be best suited in the Acrobat User Forums:
    Link to
    Acrobat Forums
    Thanks!
    Michelle

  • Could not find the application that created this file Acrobat Pro XI and .pptx file

    Hi,
         I just installed Acrobat Pro XI and I am trying to combine files into one pdf. The combine feature works fine with Word, excel, other pdfs but does not work with powerpoint files (.pptx). I have searched and found others have been having this issues for many past versions. I found a workaround (print the powerpoint to pdf and then merge the files) but I should not have to do it that way. Can someone help me out? Powerpoint is installed on my computer, the print pdf function works, and the Adobe add-in is active (these are the 3 solution I keep encountering) but it still will not combine a powerpoint file. Any help would be greatly appreciated.
    Thank You,
    Steve

    Hi Stephen ,
    Could you please elaborate a bit more  that what exactly happens when you try to combine .pptx file?
    Do you get any error message?
    If yes ,please share the screen shot of the same.
    Are you facing  challenge with the powerpoint files only?
    I have tried the same on my end and it is working perfectly fine .
    Try updating your Acrobat to the latest version .
    Launch Acrobat>Navigate to Help>Check for Updates .
    Regards
    Sukrit Dhingra

  • Adobe Acrobat Pro X and HP Photosmart Plus Scanner

    Adobe Acrobat Pro X and HP all-in-one e-Photosmart Plus B210a
    Mac users (Lion) will discover that they cannot scan to Acrobat from their Photosmart Plus Scanner. This is because Adobe does yet have support drivers for Mac Lion. I'd like to know when Adobe will be providing an update to reslove this problem.

    This was posted in March and still there is no update! Can Adobe please address this issue?
    Thank you

  • Acrobat Pro XI and ScanSnap iX500

    I use a ScanSnap iX500 on Mac running OS !0.10.2. The ScanSnap uses an ABBYY built-in ocr engine and it generates an excellent ocr layer. I can see the OCR layer in other apps and I know it is excellent. And other apps that handle pdfs (PDFpenPro and Skim) can word search the layer perfectly. Recently, however, Acrobat Pro XI cannot word search files scanned and ocr'd by the ScanSnap, even though the layer is complete and excellent. Does anyone know what is going on or how to fix this? I have re-installed Acrobat Pro XI and the ScanSnap software (including the ABBYY part) from scratch, and all software is fully updated. This is occurring on two Macs; it is not confined to one machine.    

    I'm having the exact same problem with both my Macbook Pro and my iMac 5k Retina. I was ready to return my ScanSnap iX500 thinking the OCR was broken but it's Acrobat that has the problem. My ScanSnap iX500 scans the document and I have the OCR setup correctly but both Adobe Acrobat Pro XI and the Adobe Reader barely pick up any of the OCR text in the document. Pure text documents seem to be OCR readable with Adobe Acrobat Pro XI but keyword searching  bills or bank statements or anything that the text is broken up into sections seems to be useless as most of the words don't show and are not searchable.
    I can see the that the documents are properly OCR searchable as Mac Yosemite will index all the keywords so I can find the document in finder but acrobat can't search them. I can also keyword search properly the documents using Macs built in Preview app.
    I've also tried OCR indexing the documents using the ScanSnap iX500's built in hardware, ABBYY Finereader express, Scansnap receipt, Searchable PDF converter but Acrobat won't properly keyword search any of them.
    The only solution I've found is to scan the documents with or without OCR then open Adobe Acrobat Pro XI and rescan the OCR again. You can do this on one document or a Batch of documents so you could fix all your PDF's overnight. After that then Adobe Acrobat Pro XI and Adobe Reader can OCR search the documents properly.
    Here's the solution I'm using until Adobe fixes Acrobat on the Mac. Just have Acrobat rescan the OCR and save the file to fix is. Instructions below:
    http://www.adobe.com/content/dam/Adobe/en/products/acrobat/pdfs/adobe-acrobat-xi-scan-pape r-to-pdf-and-apply-ocr-tutoria…
    Scan paper to PDF and apply OCR with Adobe® Acrobat® XI
    Scan and convert paper documents and forms to PDF. Make scanned text searchable automatically with optical character recognition (OCR), and then check and fix suspected errors.
    Scan to PDF
    Apply OCR to a scanned PDF document
    Open the PDF file.
    2. In Acrobat select View>Tools>TextRecognition. TheText Recognition panel in the Tools pane opens.
    3. Click In This File. Designate the desired pages and click OK. Acrobat applies OCR to the scanned document.

  • Forms compatibility between Acrobat Pro 8 and Reader 9

    Hi everyone. I have a problem to resolve as quick as I can. I haven't find any answers yet, maybe someone will know what's going on with my forms.
    I'm working on a document made by another graphic designer, I can't reach this person. When I use his forms, it works in Acrobat Pro 8 and Reader 9, users can fill out forms and save a copy. BUT, I have to made a modification in the forms. I use the Touch Up tools in Acrobat Pro 8, made a copy, but this copy have a problem: users cannot fill forms and save a copy in Reader 9. They can only print the form and fill it by hand. I can't find any options to made my forms compatible with Reader 9 when I save the copy.
    Do you have any idea why the original forms of the guy works but not mine?? My client is a bit mad
    Thank you!
    Karine

    I am having a similar issue where I created a form and when I sent it to my team members (who only have reader) they are not able to fill in the form.  It is like a document for them.  I  have done the "extended rights" several times in trying to figure out what is going on and it is still not working.  Do you have any thoughts of what else I might try?  I am very new to this all and very confused and frustrated right now.
    Thanks!
    Mary

  • I have a Macbook Pro. I just purchased Acrobat Pro DC and keep getting an error message when I try to download, saying I need to contact support.

    I have a Macbook Pro. I just purchased Acrobat Pro DC and keep getting an error message when I try to download, saying I need to contact support. I've eliminated previous versions of the application because they were US-based versions and I'm now living in Australia. I checked Flash and it seems to be installed correctly. what am I doing wrong?

    Hi Laura ,
    Could you please elaborate about the issue and also about the error message?
    What does it say except contacting the support?
    Is it something to do with Licensing and Activation of Acrobat DC?
    Also please update us from where are you trying to download Acrobat DC?
    I would recommend you to follow these links download Acrobat DC and see if you still face any challenges .
    If you want to opt for perpetual ,follow this link .
    Download Acrobat products | Standard, Pro | DC, XI, X
    And if you wish to subscribe for Acrobat DC .Kindly refer this link .
    Download Acrobat DC (Continuous) | Enterprise or VIP
    Regards
    Sukrit Dhingra

  • Updated Acrobat Pro Xl and now won't open or recognize Acrobat docs. Help?

    Just updated Acrobat Pro Xl and now Acrobat will not open or recognize Acrobat docs. Help?

    Hi tetvet,
    Which OS are you using?
    Did this issue occur after you updated to 11.0.7?
    Did you try repairing Acrobat and check?
    Regards,
    Rave

  • I removed and reinstalled Acrobat Pro 10 and now my documents automatically close about 7-8 seconds after I open them.

    I removed and reinstalled Acrobat Pro 10 and now my documents automatically close about 7-8 seconds after I open them.

    Thank you for responding.  I decided to upgrade to Acrobat 11 and it is now working fine.
    There was no error message - the documents just closed. J.R. Ledbetter, CPL
    5614 Turfwood Lane
    Houston, TX 77088
    Tel. 832/657-7027
    email [email protected]
          From: Anubha Goel <[email protected]>
    To: J. R. Ledbetter <[email protected]>
    Sent: Thursday, March 5, 2015 8:12 PM
    Subject:  I removed and reinstalled Acrobat Pro 10 and now my documents automatically close about 7-8 seconds after I open them.
    I removed and reinstalled Acrobat Pro 10 and now my documents automatically close about 7-8 seconds after I open them.
    created by Anubha Goel in Acrobat Installation & Update Issues - View the full discussionHi jr_ledbetter, Could you please let me know if you get any specific error message when the PDF closes automatically.Does Acrobat opens as itself or not?You might need to refer the KB doc link mentioned below:Doesn't launch after 30 days
    Installed as part of a CS6 suite Let me know if this helps. Regards,Anubha If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7258293#7258293 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7258293#7258293 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"  Start a new discussion in Acrobat Installation & Update Issues by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

  • Why not let me have Acrobat Pro XI and DC much like I have CS6 and CC?

    I've loved CC so far because it let me have both CS6 and the new CC apps. That meant there was no slowdown in production while I learn how to use the new app. When crunch time came, I could just turn to my trusty old app that I know like the back of my hand. I'm a huge fan of the CC subscription model and the constant rollouts, but this is the first time I felt like the rollout was forced upon me.

    Thanks Dov,
    That makes sense for why Acrobat is the exception to the parallel installation rule. Thanks for the explanation. I didn't mean to imply that Adobe made me install DC, just that there doesn't seem to be a way to roll back the installation - at least not within the Creative Cloud App. Is there a trick to do that?
    Also, I haven't tried this, but could I have both Acrobat Pro XI and Reader DC on the same machine? I was thinking of using that as a work around to have both the old familiar acrobat, but also start using the doc share/fill and sign stuff that I like in the new DC. Does that cause too many problems to be practical?

  • I purchased and downloaded Acrobat Pro XI and have installed it.  I want to create a reinstall disk should I ever need it.  I planned on using a DVD.  I'm running Win 7 Pro w/SP1.

    I purchased and downloaded Acrobat Pro XI and have installed it.  I want to create a reinstall disk should I ever need it.  I planned on using a DVD.  I'm running Win 7 Pro w/SP1.

    Hi halb10567672,
    You can download the setup file again from this Link (Download Acrobat products | Standard, Pro | XI, X ) and Burn it to a DVD Disc using Windows Explorer.
    Please revert back for any further query or assistance.
    Regards,
    Rahul

  • I just purchased acrobat pro 11 and it won't download.  I get this message:  Acrobatpro11_dim can't be opened because the identify of the developer cannot be confirmed.  Help!

    I just purchased acrobat pro 11 and it won't download.  I get this message:  Acrobatpro11_dim can't be opened because the identify of the developer cannot be confirmed.  Help!

    Gabbimai please try downloading utilizing a different web browser.  If you continue to face difficulties with the download process then I would recommend reviewing Find a download link on Adobe.com.

  • Acrobat Pro XI and Acrobat Pro 9 Simultaneous Installation

    Greetings -
    At our institution we have a contract to license Adobe Acrobat Pro XI and related projects.  I have a constituent whose computer now has Adobe Acrobat Pro XI, but he would also like to install Adobe Acrobat Pro 9.  Can both products coexist?
    Anthony -

    Hi mullenanthonyj ,
    Thank you for posting on the Adobe forums, firstly you would not be able to install Acrobat 9 over Acrobat 11.
    Secondly Adobe does not recommend installing two versions of Acrobat together on one system, i might create unexpected behavior in functionality
    Thanks,
    Vikrantt Singh.

Maybe you are looking for

  • IPod Classic (7th Generation) won't reset to factory settings...

    Hi, I have a Apple iPod classic 160 GB Black (7th Generation). I had tried to sync it to my MacBook Pro, which the iPod was set up with, will not show up in iTunes. I will get an error message "The iPod "iPod" could not be restored because it could n

  • Problem binding a matrix in the Sales Order Form

    Hi everybody! I am working in an Add-On. What I do is modify the sales order form in runtime. I catch the event when the form is loading and then I add a new folder with some fields and a matrix. I've got a matrix in this form with the employees that

  • When i plug my ipod in it tries to sync but gets stuck on the back up stage.  HELP

    When i plug my ipod in itunes loads etc then it states syncing, but it gets to stage 2 which is back up and wont get past that, ive left it on over night, reinstalled, checked my firewall etc and phones up itunes support with no success, Can any one

  • TONS of broken software after downgrade from Lion...

    Ihave a 13" MBP with the 2.3GZz Intel COre i5 processor.  Itcame with Snow Leopard and in a moment of foolishness (Mac Newbie) Ispent the $29 and updated to Lion as soon as it came out.  Needlessto say, I was very unimpressed as I lost Front Page, Ex

  • Basic question about Web Services

    First I wan't to say that i've searched the net for info, and all I could find was some advanced code snipets. However, I would like to start from the begining. I'm trying to develop a web service which takes XML as input parameter, an returns some o