Issues in CS Help Output in RoboHelp 7

Hi
I am using RoboHelp 7 for developing FlashHelp, which is working perfectly fine. However, the CS Help is not working fine and I have tried Google and a few other forums but it didn't help. The issues are:
One, I see the CS Help only in FireFox, but not in IE8 or IE6. Please suggest how I can see that.
Two, the default pop-up window is seen in bottom-right corner. I used all possible options in Edit Window properties in Robo (such as WithNavPane) but for all values, the CS popup is always displayed in same size and at same location (bottom-right corner). Though I can drag it, I want to specify the default size and position.
Three is for FlashHelp, how can I remove the browser toolbar, menubar and such options from the FlashHelp? I could not find it in RoboHelp project manager or project set-up.
Thank you for your time.
Regards
Niti

You can leave it connected. Just because you 'can' doesn't mean you have to.
In fact, you can leave it connected for as long as you want... This is how I charge my Nano.
If you leave it connected, and you want to force a synch form the computer, just select the ipod on the left hand side.. right click, and choose synch.
I hope this helps
Kevin

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Issues with Flash Help output

Hello there, hoping to get some advice on a couple issues
with RoboHelp.
We just started deploying FlashHelp here, and have run into a
couple of snags. I am running RoboHelp version 6, Flash player
version 9, and have the Flash authoring software (if needed), but
that’s version MX 2004. We’re running IE 6 and Windows
XP Pro.
Question 1
In a FlashHelp (generated) project, when on the Index tab, if
I use the search box to search for an index word, the following
error displays: "A script in this movie is causing Adobe Flash
Player 9 to run slowly. If it continues to run, your computer may
become unresponsive. Do you wish to abort the script?" If I tell it
NOT to abort the script, the computer still runs slowly. If I tell
it to go ahead and abort the script, Internet Explorer freezes up.
I asked our in-house web team and Flash development team to
look at the index issue, and they discovered something strange. The
index only breaks if the index word entered starts with the letter
A. Has that ever happened to anyone else? We’ve tried
multiple help projects on multiple boxes (computers), and results
have been very inconsistent. Sometimes it breaks, sometimes not,
but ONLY when the index entry starts with an A.
Is there something that I can change in the code anywhere to
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there a way to change the skin to completely remove that input
field from the index? It's not necessary to our process to have it
there, so long as the index entries are there with the scroll bar.
Note: We’re just using the Flash Default skin –
no modifications.
Question 2
One of my latest help projects is context-sensitive. When
called from within the application (F1) the proper topic displays.
However, the TOC always shows the default book - it does not expand
to match to where the user really is within the help.
Even stranger (to me), the TOC works just fine for the
first-level and second-level books and pages. However, anything
third level or deeper, the TOC behaves as described above -
defaulting to the welcome page book.
All the books are books with links (to topics), if that
matters. Also, I tried generating the project as WebHelp, and had
the same results - the TOC still would not automatically populate
when called as CSH from within the application.
In all other respects, things seem to be functioning just
fine.
I downloaded the trial version of RoboHelp 7, and had the
same issues.
Thanks so much!

I can recreate the problem but I haven't seen it reported
before. WebHelp has an option that would let you avoid the input
box in the Index but not FlashHelp.
There is information in Snippet 1 on my site about TOC
synchronisation but I don't know if it will help with FlashHelp.
Please report this bug via the Adobe site.
http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

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Hello,
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Regards,
Ruso

What browser are you using?
If Chrome, try something else. Chrome works fine with help on the server but not locally. There is more in Snippets on my site about the Chrome issue.
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Hi,
I feel a bit silly even asking this, but I'm not a coder and don't have the technical knowledge to know for sure that it's a silly question.
Background: We are upgrading to Windows 7 from XP in the near future. We will be using RoboHelp 10 and Word 2010 - at least that's the plan ...
For our department's major product, since it's big and has been around a long time, we are still stuck using RoboHelp for Word to generate WinHelp. We then use the RHelp for Word source to generate WebHelp, since some modules of the product require WinHelp, some require HTML pages, and much of the source material is needed in both outputs. And yes, I did read someone's post likening this process to drinking coffee while running a sprint - believe me, if I had any choice about this I wouldn't be doing it. If RoboHelp has added the capability to generate WinHelp from RoboHelp HTML, let me know .
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Assuming we can still creak along with RoboHelp 10 to generate the same antiquated output ... which we can, right?? ... my gut tells me that a file is a file and I can't see why an .hlp file or web-based help files that run on Windows 7 wouldn't run on XP. But again, I don't have the technical knowledge to say this for certain.
Any advice appreciated. Thank you - Sandy
Message was edited by: sdryer

Creating an output on a later OS does not affect its ability to be used an older OS. The issue, as you know, is creating winhelp to be used on Windows 7 or 8. That forces each user to download a file to support winhelp.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Issues with Robo Help adding extra code

I am currently using RoboHelp 10 version 10.0.1.292
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My Code Below
<body>
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Robo Helps Output
<body>
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<div id="container-pageselect">
<iframe src="Menu/MainMenu.html">
<p> </p>
</iframe>
</div>
</header>
<div id="content">
<div class="content-wrapper">
<div id="help-content">

RoboHelp is not an HTML editor in the same way as say Dreamweaver. The editor can add processing instructions that tell Rh how to create the output files but those PIs do not get into the help. HTML editors in the general sense have the same code in the source and the output.
That is one reason the editor is different. It also assumes that the majority of users will not have the same HTML skills as someone using say Dreamweaver and it is designed to make some corrections automatically. Sometimes though the result of that is Rh makes changes you don't want.
I'm wondering why you are coding in a text editor though when Rh is designed to write the code for you.
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@petergrainge

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I wasn't seeing anything after making my updates. I thought
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This forum is very helpful and I appreciate the help. If
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It's about a thousand years since you could have two projects in one folder. (Well at least ten. )
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@petergrainge

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Dear Guru's
Please help me to come out from this issue , iam getting this massage in VL10b t-code
Unexpected issue of error message (output 00 001) massage VR555
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Caprin

Hi Srinath,
I noticed that you helped with the problem reported above.
I'm having the same problem and can not find what could be wrong.
When I try to create a delivery from the transaction VL10B, gives the following message:
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The OMF does not exceed the 2GB limitation.
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FMP10SH

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But if there are any solutions to this we would be deeply grateful!
thnx

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I'm tempted to say "Yes. Use WebHelp" but there is also AirHelp to consider. You may want to check out this link.
Read the RoboColum(n) for a tips, tricks and musings on the Technical Communication Suite products.
Follow the RoboColum(n) on Twitter

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Has anyone seen any issues with using the output redirection character with newer NXOS versions?
Am receiving "Error 0x40870004 while copying."
Simply copying a file from bootflash to tftp is ok.
This occurs for both 3CDaemon and Tftpd32 softwares.
Have tried it on multiple switches - same issue.
Any known bugs?
thanks!
The following is an example of bad (NXOS4.1.1b) and good (SANOS3.2.1a)
MDS2# sho ver | inc system
system:    version 4.1(1b)
system image file is:    bootflash:///m9200-s2ek9-mz.4.1.1b.bin
system compile time:     10/7/2008 13:00:00 [10/11/2008 09:52:55]
MDS2# sh int br > tftp://10.73.54.194
Trying to connect to tftp server......
Connection to server Established. Copying Started.....
TFTP put operation failed:Access violation
Error 0x40870004 while copying tftp://10.73.54.194/
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Trying to connect to tftp server......
Connection to server Established. Copying Started.....
|
TFTP put operation was successful
MDS2#
ck-ci9216-001# sho ver | inc system
system:    version 3.2(1a)
system image file is:    bootflash:/m9200-ek9-mz.3.2.1a.bin
system compile time:     9/25/2007 18:00:00 [10/06/2007 06:46:51]
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Trying to connect to tftp server......
|
TFTP put operation was successful

Please check with new version of TFTPD 32 server. The error may be due to older version of TFPT server, the new version available solved this error. Files are getting uploaded with no issues.
1. Download tftpd32b.zip from:
http://tftpd32.jounin.net/tftpd32_download.html
2. Copy the tftpd32b.zip file into an empty directory and extract it.
3. Copy the file you want to transver into the directory containing tftpd32.exe.
4. Run tftpd32.exe from that directory. The "Base Directory" field should show the path to the directory containing the file you want to transfer.
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Best Regards...

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If you're using a standard form, send a message to SAP. Otherwise make a change in the form.

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Check out this site:
http://osxdaily.com/2012/04/22/format-drive-mac-pc-compatible/
That will show you how to format a USB stick for use on both PC and Mac.
If the problem continues take it to an Apple store and have them check it out.
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From:
http://en.wikipedia.org/wiki/ExFAT
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That first site explains it at length.

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Field2 entries depends on field1 and field3 entries depends on field1 and field2.
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Regards,

Did you check the screen field names & search help name? is it identical & unique?
Raja T

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margin-right: auto;
margin-left: auto;
background-color: #f4f4f4;
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background-image: url(Images/NAvigation%20BAr.jpg);
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margin-left: auto;
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background-image: -moz-linear-gradient(left, #716375 0%, #E8E8E8 100%);
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background-image: -o-linear-gradient(left, #716375 0%, #E8E8E8 100%);
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background-image: -webkit-gradient(linear, left top, right top, color-stop(0, #716375), color-stop(1, #E8E8E8));
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background-image: -webkit-linear-gradient(left, #716375 0%, #E8E8E8 100%);
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background-image: linear-gradient(to right, #716375 0%, #E8E8E8 100%);
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width: 880px;
height: 28pt;
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background-image: url(Images/NAvigation%20BAr.jpg);
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background-color: #EDEDED;
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background-image: -ms-linear-gradient(left, #716375 0%, #E8E8E8 100%);
/* Mozilla Firefox */
background-image: -moz-linear-gradient(left, #716375 0%, #E8E8E8 100%);
/* Opera */
background-image: -o-linear-gradient(left, #716375 0%, #E8E8E8 100%);
/* Webkit (Safari/Chrome 10) */
background-image: -webkit-gradient(linear, left top, right top, color-stop(0, #716375), color-stop(1, #E8E8E8));
/* Webkit (Chrome 11+) */
background-image: -webkit-linear-gradient(left, #716375 0%, #E8E8E8 100%);
/* W3C Markup, IE10 Release Preview */
background-image: linear-gradient(to right, #716375 0%, #E8E8E8 100%);
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float: left;
color: #090;
width: 580px;
padding-right: 6px;
background-color: #033;
margin-top: 20px;
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color: #000;
background-color: #ff6;
width: 876px;
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height: 164px;
width: 294px;
float: right;
position: relative;
background-color: #C90;
margin-left: 582px;
padding-top: 10px;
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float: left;
height: 55px;
width: 294px;
line-height: 4px;
word-spacing: normal;
white-space: normal;
display: inline;
letter-spacing: normal;
padding-top: 10px;
font-size: 13pt;
color: #000;
margin-left: 586px;
background-color: #F99;
#footer {
height: 76px;
width: 880px;
background-color: #CC0;
clear: both;
#cards {
float: right;
height: 31px;
width: 294px;
margin-left: 582px;
padding-top: 10px;
background-color: #F36;
#contact {
float: left;
height: 328px;
width: 293px;
word-spacing: normal;
white-space: normal;
line-height: 1px;
color: #000;
display: inline;
font-size: 14pt;
background-color: #FFF;
padding-top: 10px;
margin-top: 20px;
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background-image: url(Images/Proquip%20Logo/Proquip%20logo2.jpg);
background-repeat: no-repeat;
background-position: center center;
width: 885px;
height: 126px;
background-color: #000;
margin-right: 2.5px;
margin-left: 0px;
#wrapper #container #contact p strong {
color: #800000;
font-size: 14pt;
#wrapper #container #contact blockquote p a {
color: #000;
#wrapper #container #expect div {
color: #900;
font-size: 14pt;
font-weight: bold;
#wrapper #container #hours div {
color: #900;
font-size: 14pt;
font-weight: bold;
#box2 {
background-image: url(Images/Option%201/Services/whitebox2.jpg);
#box3 {
background-image:url(Images/Option%201/Services/redbox2.jpg);
background-repeat:no-repeat;
background-position: center center;
#gold {
background-image:url(Images/Option%201/Logos/gold.gif);
background-repeat:no-repeat;
#white {
background-image:url(Images/Option%201/ProQuip-Pics/box1.gif);
background-repeat:no repeat;
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background-image:url(Images/Option%201/ProQuip-Pics/34-01-4380.jpg);
background-repeat:no-repeat;
#scissorlift {
background-image:url(Images/Option%201/ProQuip-Pics/jlg-scissor-lifts-21.jpg);
background-repeat:no-repeat;
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ul {
list-style: none
ul.dropdown {
font-size: 13pt;
color: #000000;
height: 25px;
text-decoration: none !important;
width: 860px;
position: relative;
vertical-align: top;
ul#Bar.dropdown {
width: 878px;
position: relative;
vertical-align: top;
ul.dropdown li {
font-weight: 600;
float: left;
zoom: 1;
font-family: Arial, Helvetica, sans-serif;
font-size: 13pt;
display: block;
width: 175px;
color: #000000;
top: 25px;
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color:#cc0000;
ul.dropdown a:active {
color: #000000;
ul.dropdown li a {
display: block;
border-right: 1px solid#333;
color: #000000;
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text-decoration: none !important;
text-align: center;
ul.dropdown li:last-child a {
border-right:none; /* does not wotk in IE */
text-decoration:none !important; }
ul.dropdown li.hover,
ul.dropdown li.hover {
color: #000000;
position: relative;
height: 28px;
top: 0px;
ul.dropdown li.hover a {
color:#800000;
/* Level Two Navigation */
ul.dropdown ul {
width: 180px;
visibility: hidden;
position: absolute;
top: 100%;
left: 36%;
display: block;
float: left;
color: #000000;
text-decoration: none !important;
height: 25px;
ul.dropdown ul li {
font-weight: normal;
color: #000000;
border-bottom: 1px solid #ccc;
float: left;
border-bottom-color: #c0c0c0;
border-bottom-style: groove;
display: block;
background-color: #dbdbdb;
text-decoration:none !important;
/* IE 6&7 needs inline block */
ul.dropdown ul li a {
border-right: none;
display: inline-block;
height: 18px;
line-height: 16px;
color: #000000;
width: 100%;
text-decoration: none !important;
/* Level Three Navigation */
ul.dropdown ul ul {
top: 100%;
color: #000000;
text-decoration: none !important;
ul.dropdown li:hover>ul {
visibility: visible;
color: #000000;
top: 30px;
text-decoration: none !important;

I have the site using tables up and running, this is a website for a client so I cant make a test site using that domain would it be ok if I screen shot'ed the problem?
Date: Thu, 24 Apr 2014 12:19:44 -0700
From: [email protected]
To: [email protected]
Subject: CSS Layout issue!! Help Urgent!!
    Re: CSS Layout issue!! Help Urgent!!
    created by Jon Fritz II in Dreamweaver support forum - View the full discussion
Well, you're not using position:absolute, so you've got a big thumbs up from a bunch of us for that.
Is there any chance you could post a link to this page on your server? It's much easier to troubleshoot from a browser than it is to rebuild the page from code fragments.
If you haven't gone live with the page yet, create a folder called TEST in your site and save copies of the page and css there. Upload TEST and post a link to it here. Once the problem is found/fixed, delete TEST from the server.
You can also attempt to use Firefox or Chrome to find your issue by right clicking > Inspect Element. All CSS that affects a given element will be displayed with file name and line numbers there.
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