Issues Saving Files; Excel 2013

Users are unable to save files using Excel 2013 (both .xls and .xlsx) to network share space. the return is "Someone else is working on 'J:\network space name\filename' right now. Please try again later". There are no other users
currently using the file in question and Folder and file ACL allows for full control. Users are able to save to their persistent D:\ volume (we are using VMware) but unable to breach the network space. I have full administrative rights and am experiencing
the same results, this includes a newly created file, files for which I have total ownership and files for which i have full control over. This condition is only true for Excel 2013, Office and other Suite applications are functioning well within tolerance.
This condition originally manifested when we first rolled out the MSFT Office 2013 image but subsided when we modified Trend Micro so that it would not scan edited files. After that it would only manifest occasionally and to single or a couple of users but
has now returned to being global. Any ideas as to how to remedy this would be greatly appreciated.

The blog post speaks to an error message that is not what my users are seeing. There is no reference to files being 'locked', rather it suggests that another user may be viewing the same file precluding a save action. Initially we believed it was related
to an issue caused by .TMP files but as it turned out a refresh of AV baseline policy relieved the condition. So it may have been a cache issue and how the AV was handling the temporary file but details behind causality could not be determined beyond refreshing
the base policy.
Thank you for your suggestion though, I appreciate the consideration.

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    =====
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    =====
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    Hi,
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    Come back and mark the replies as answers if they help and unmark them if they provide no help.
    If you have any feedback on our support, please click "[email protected]"

  • MS Office Excel 2013 - This file is locked . Try the command again later

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    Hi,
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    In a Windows Explorer window, do the following:
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    Click 'Open Windows Explorer'.
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    Regards,
    George Zhao
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
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  • Excel 2013 hangs while trying to open a file from network share

    Hi,
    I am having issue opening excel file from a network share. it happens randomly, the file opens and hangs abruptly. Nothing happens after that ( we can only move the cursor), if we click on the excel sheet we get a beep sound. after i kill the excel process
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    Does the issue occur in the special file or every file?
          it happens randomly and the whole excel freezes. i have to kill the excel session.
    Which Office version is the file created? Excel 2013 or early? If it is XLS format, please try to convert to XLSX to test.
         Network file server has office 2010 and the user is trying to open it in excel 2013
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     Yes, they have macros in some files 
    Does the issue occur recently? If it is, have you installed some programs or update before you encountered it?
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    Do you get some error message when Excel crashed?
    Yeah. Attaching the error message from event viewer. We get file corrupt errors and below too.
    Please suggest

    Hi Suren424,
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    Then, please try the following methods and check if they are helpful:
    1. File --> Options --> Advanced --> uncheck "Ignore other applications that use Dynamic Data Exchange (DDE)"
    2. Turn off "Protected View"  --> (File –-> Options –-> Trust Center --> Protected View --> Uncheck all options
    3. I notice that >>Network file server has office 2010 and the user is trying to open it in excel 2013 <<, it also might be caused by the Microsoft Office File Validation for Office 2010, please try to change setting in server with
    the link:
    http://support.microsoft.com/kb/2501584
    If you have any update , please feel free let us know.
    Regards,
    George Zhao
    Forum Support
    Come back and mark the replies as answers if they help and unmark them if they provide no help.
    If you have any feedback on our support, please click "[email protected]"

  • Encryption Type in Microsoft Excel 2013 (XLS file)

    Hello,
    I am creating a password protected file of format Excel 97-2003 Workbook (.xls) using Microsoft Office 2013.
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    Vishal

    Hi,
    Please see the article and check if it is helpful:
    https://issues.apache.org/bugzilla/show_bug.cgi?id=35897
    Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
    This is the forum to discuss questions and feedback for Microsoft Excel, the issue is more related to Office/Java develop, I recommend you connect the POI provide to get more help.
    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
    George Zhao
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
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  • Unable to open Macro file in Excel 2013 but opens fine in Excel 2010

    Hello,
    Hopefully someone can help us.  We have a Macro Excel file created with Password Protected to open as well as to Modify.  The file opens fine in version 2010. However, in Excel 2013, we get an error message "Cannot run the macro "filename.xlsm'!QC'.
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    Thank you in advance.

    Hi,
    Do you have the latest update of 2013, there has been changes in dec 2014 that causes problems with VBA code.
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    Please Vote as Helpful if an answer is helpful and/or Please mark Proposed as Answer or Mark As Answer when question is answered

  • Excel 2013 - Locked file when trying to save

    After a user opens an excel file from a personal network share (EMC/ISILON storage) and make changes to the file, the user get a FILE LOCKED BY <USER> (Same user that is currently editing the file).
    We have also had issues where a user goes to open a file and it says it is currently in use by <USER> same user trying to open the file.
    Couple of notes of interest:
    These files are on personal network shares, only the 1 user has access to the files
    We have had the user completely reboot their machine when they try to open a file and get the file is locked message - Same message
    Does not happen with any other Office 2013 application
    Are there any special "quick View" features in Excel 2013 or Windows 7 that may be locking the file?  I have seen reference to this in older versions of Windows, but nothing for Windows 7.
    Thanks for the help.

    Hi TE2011,
    In regarding of the issue, please provide us more information to assist you better.
    Did this issue only occur with the special user? Or some others had the same issue.
    Did the issue only the special file?
    This issue may be caused by some factors, please try the following methods and check they are helpful:
    Method one:
    Turn off the Preview Pane, Details Pane and pop ups that show information about file and desktop items
    1. Right click on the Start Button.
    2. Click 'Open Windows Explorer'.
    3. At the top left click Organize > Layout 
    4. Uncheck Details Pane and Preview Pane.
    5. On a Windows menu, click on Tools > Folder Options.  In the box that opens up, click on the View tab.  Scroll down the list to
    “Show pop-up description for folder and desktop items” and clear the checkbox and then click OK. 
    In Excel:
    1. Click File > Open
    2. Click Organize > Layout
    3. Uncheck 'Details Pane' and 'Preview Pane'
    Reference:
    http://blogs.technet.com/b/the_microsoft_excel_support_team_blog/archive/2012/05/14/the-definitive-locked-file-post.aspx
    We also try the other methods provided with the blog.
    Method Two:
    The issue also may be caused by the file itself, please try to recreated it and add it to trusted location.
    If this issue still exists, please try to upload the screenshot about the error message. I'll appreciate for it.
    Hope it's helpful.
    Regards,
    George Zhao
    Forum Support
    Come back and mark the replies as answers if they help and unmark them if they provide no help.
    If you have any feedback on our support, please click "[email protected]"

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