Issues with Sales Opportunities

Hello again!
Sorry to be a pest! I'm trying to put WebTools 2007 (628) through it's paces prior to training some of our staff in it's use for CRM purposes, and I've hit a few more snags, these in particular are related to Sales Opportunities.
1. Hitting the Refresh Button (F5) on Stages tab after adding a Stage duplicates that stage and can be repeated multiple times. In theory this creates stages that would not be possible in B1. This would also create a Synching issue because B1 wouldn't allow the overlapping stages.
2. "Associated Document Number" does not link to correct the sales document. For example a sales order in WT is totally a different BP, although it does appear correctly in B1. I know in the OPPR1 Table there is a docid (docentry) and docnum column, perhaps WT is synching on the wrong one, thus linking the wrong document.
3. Adding stages appear not to be Synching back to B1. The following error message occurs. Since the Close Date is not an exposed field in WT, there is no ability to go back to alter the close date of the prior stage before creating a new stage. Because of this there is no way to prevent the following Error:
-5002:Date deviates from permissible range [OPR1.OpenDate][line: 1]
at NetPoint.SynchSBO.WebToolsChildObjects.OpportunityStage.NetPointToSBO(NPQueueObject qData)
at NetPoint.SynchSBO.SynchObjectBase.Synch()
4. Adding/Deleting Stages which have a sales amount does not update the "Total Sale" Amount in the heard record as it would the Potential Amount on the B1 side.
5. Column headings are incorrect under Sales opportunity --> Stages. It shows "sale sPerson" and "Tota lSale" and each column is shifted over by one because the date column heading appears to be missing.
Thanks,
Jason Walters

Just checking to see if anyone has re-produced any of these issues...
Thanks!
Jason Walters

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We need to get rid of this quant.
I thought of cycling this quant off as a solution. And hence replicated the scenario in the test system. I was able to create a TO to cycle it off but cannot clear the differences from 999 . The error I get while trying to do this is "SD document not in database or has been archived" . This error is true since the sales order actually does not exist. So cycling it off did not work.
Can anyone suggest how we can get rid of this negative quant of sales order stock ?
Thanks

Hi,
You said that your user mistyped the SO number and it resulted in a -quant. In which transaction was it possible? If I give a non existing no. SAP doesn't allow me to book.
If I were you I would check both in WM & IM what the user had done...step-by-step...
Negative quant comes to existance in interim storage type if we book e.g. a GI. It should have started in IM...how was your user be able to do that??? If it was possible cannot you reverse the IM booking?
(...if all else fails...cannot you create a SO document with external number assignment with the same number?...)
BR
Csaba
Edited by: Csaba Szommer on Jun 24, 2008 8:31 PM

Issue With Sales Document Type in BW.

Dear Experts,
I am facing an Issue with Sales Document Type(Object name is 0DOC_TYPE).
when i am loading data from R/3 to BW It is converting Sales Document type as follow
Sales Document Type in R/3                         Sales Document Type in BW
OR                                                                        TA
CR                                                                        G2
DR                                                                        L2
I check with an ABAPer and he told that there is conversion exit for this Object so that's why it is converting when sending to BW. But the user wants to see in Report same as it is in R/3 like OR, CR DR ... etc.
I have done some investigation and found that the conversion exit (CONVERSION_EXIT_AUART_INPUT and CONVERSION_EXIT_AUART_OUTPUT) are converting the values based in the table TAUUM
The staructure of TAUUM is
MANDT(Client) SPRAS(Language) AUART(Sales document type (not converted)   AUART_SPR(Language key for sales document type)
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etc....
The same Conversion exits(CONVERSION_EXIT_AUART_INPUT and CONVERSION_EXIT_AUART_OUTPUT) and table TAUUM are available in BW as well. So i thought I can Use InfoObject 0DOC_TYPE by changing it's conversion Routine as AUART(which runs based on the above mentioned conversion exits).
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So can anyone tell me is there any option to load data into table TAUUM from R/3 or any other option to solve this issue.
Your ideas will really help's me.
Thanks in advance,
Dara.

Hi Venkat,
Thanks a lot for your immediate response.
The InfoObject 0DOC_TYPE was without conversion exit by default. but when data coming from R/3 it is converting and sending to BW So that's why i am planning to use conversion exit "AUART" in the info Object.
I checked data in R/3 using RSA3 it is showing sales document type as "OR" and for the same transaction data when i checked in PSA it is showing as "TA".
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Thanks in advance,
Dara.

Issue with Sales office values in BI

Hi Team,
We have a issue with the sales office values in a BI report.
The report displays 7 sales office values for the division 01. Where as in ECC, we have only 6 sales office values exists for the same division 01.
These sales office 7 has been have been loaded on april n may months.
The master data has all the sales office values 01- 10.
Those sales office values are coming from the Infocubes, 'Billing Document Condition' & 'Open Orders'.
I have the checked the Multiprovider, Infocubes and the InfoObject and values exists.
How to proceed further and correct these values?
Appreciate your expert guidance...
Thanks
Regards
Santhosh Kumar N

Hi Krishna,
Thanks for the reply. The Sales office field is directly mapped in the transformation and does not have any routine. Its the Key field.
The Billing Document Condition infocube is being feed by the DSO '2LIS_13_VDKON - Billing Document Condn' and datasource is '2LIS_13_VDKON'.
The Open Orders infocube is being feed by the DSO Document Order item / Delivery; below which we have another 3 DSO.
1st DSO has the Datasource '2LIS_13_VDITM'
2nd DSO has the Datasource '2LIS_11_VAITM'
3rd DSO has the Datasource '2LIS_11_V_SSL'
The Sales Office 7 has txn records for the month of April & May.
The report built on top of a Multiprovider and the for the months June and July, we have txn records fine for the sales office 01 - 06.
Please help me, if i am missing anything here and make me to understand better.

Status issues with sales process

Hi Friends,
I have an issue with thrid party sales order processing
Step#1
My client runs the sales order for
Material Qty
p-100 10
p-101 10
p-102 10
step-2
Purchase requisition created and from vendor delivery happened
Step-3
My user created billing with reference of sales order for below material
Material quantity
p-100 20
p-101 10
p-102 20
step-4
user found mistake and he cancelled the invoice and created new billing document
for
material quantity
p-100 10
p-102 10
again he found mistake and cancelled this billing document and create one more billing document with reference of sales order
material quantity
p-100 10
p-101 10
p-102 10
now the issue is for p-100 and p-101 it showing being process and p-101 it showing status as completed
please suggest m

Just checking to see if anyone has re-produced any of these issues...
Thanks!
Jason Walters

SCM Issues with Sales Orders Created through CRM

Hi All,
I'm trying to ascertain any issues with ERP processing that will not update orders created through CRM, i see there was a OSS Note some time back informing that the backorder reschedule program would not update orders created in the CRM system. Is this still the case and are there any other process that we should be marking as an issue?
Thanks

Hi Sirisha,
The solution depends on the exact issue you are facing.
The CRM Sales Order is created OK, but you only see the error when you open the Sales Order?
If this is the case, then you can follow the steps below:
1. Find the Message ID and Message No for the error message
2. Use Program - CRM_MESSAGES_DELETE to delete error messages from the error producing Sales Orders.
Let me know if this is not the issue you are facing.
Regards,
Nelson

Issue with importing Opportunities

Ok, I need help!! I am importing Opportunities from a csv file. Two files with exactly the same format are imported. One imports ok, the other one says it has an unexpected error and fails all records. What am I missing??? Thanks to any help!

Check to see if you have any field validations on any of the fields in the import file.
Fields can also be required based on Sales Stage.

Number Range issues with sales orders in CRM and R/3

Hi,
We are currently using CRM4.0. I have sales orders created in R/3 and they are replicated into CRM. These sales orders can only be created in R/3. I have given them a number range of 0000000001 and 0005899999, however we have reached the number 0005899999 so we increased the internal number range for the sales orders in R/3 to 0009499999, however we forgot to update the number range for the corresponding sales transaction type in CRM so we are getting the following error in CRM:
+Enter a business transaction number between 0000000001 and 0005899999
Message no. CRM_ORDERADM_H532
Diagnosis
You have attempted to enter a transaction number which is not allowed for the transaction type.
Procedure
Enter a number between &1 and &2. Make sure that you issue a number which has not already been issued.+
We have now updated the CRM number range to match that in R/3 to 0000000001 and 0009499999 but we are still getting the error above on our existing sales orders in CRM. I thought that increasing this number range it will remove the error but when I open sales orders in CRM the error is still there.
Is there any way to remove this error message? Any tips or advice would be much appreciated.
Please note we've already checked the post Re: Number Range Problem and note 427289.
Kind Regards
JoJo

Hi Sirisha,
The solution depends on the exact issue you are facing.
The CRM Sales Order is created OK, but you only see the error when you open the Sales Order?
If this is the case, then you can follow the steps below:
1. Find the Message ID and Message No for the error message
2. Use Program - CRM_MESSAGES_DELETE to delete error messages from the error producing Sales Orders.
Let me know if this is not the issue you are facing.
Regards,
Nelson

Best Practice in V7.0 : Issues with Sales Planning and Reporting

I am trying to install the SAP Best Practices for BPC 5.1 on SAP PBC 7.0 SP 04 I have done this as I cannot find any Best Practice documents for version 7 as yet.
I have managed to get through the Administration setup and most of the BPC -Administration Configuration Guide, however I am having a problem with 7.4 Running a Data ManagementPackage - Import on page 32 of 36. This step involves you uploading a data file Demo_Revenue_Data.txt into BPC.
The file says that it has failed due to Ínvalid dimension ACCOUNT in lookup.
I believe that this error may be driven by a previous step 6.4 Creating Script Logic where the logic for BP_Sales Application was required.
My question is twofold in that I need to determine:
1. Has anyone else tried the BestPractices for BPC 5.0 in BPC 7.0?
2. Does anyone know how to overcome the error when uploading the Demo Revenue into BPC?
Edited by: Kevin West on Jul 8, 2009 2:03 PM

Hi,
BPC best practices document from 5 is working fine also for 7.0 because 7.0 is just an update for 5.x.
Running Import involve logic just if you are running the package with option enabled (Run Default Logic).
Your issue seems to be related to maping which means you have to check Transformation and Conversion file.
Any way the best practices document will not provide you information about how to build Transformation and Conversion files.
You have to follow an SAP BPC training and that it will help you to build your applicatioon easier and faster.
Regards
Sorin Radulescu

Re:Issue with Sales Order block

Hello Everyone,
In my company they have some materials for which they are custom coded in a way that when the sales order is created with these materials it immediately creates a production order for that particular material.
These are high value materials for which they have credit block (Business asked for these particular materials) so manually needed to release the credit block.
But when there is a credit block it is manually checking the production order flag to delete and also when the block is released it is re-creating a new production order for the material (duplication is being done) and also if a change is made in the sales order then the production order is getting affected.
Can anyone help me with a solution.
Thank you!

Check in t.code OVB8, whether any routine is assigned under column RNo. If assigned, then remove and assign routine 5 under SyRoutine. Then test again by creating a new sales order.
Regards,

Issue with Sales Views in MM01

Hi gurus,
We need to create a material with only views for Basic Data 1&2, and Sales Org. Data 1, Sales Org. Data 2 and Sales General Plant data.
The sales organization is created but when trying to assign the material (with existing Basic Data 1&2) to the Sales Organization the system is giving error "sales org. and distrib. channel invalid sales area".
Any idea what additional settings are necessary to assign the material to the sales org. ?
Thanks!
VL

Sales organisation itself is not enough, you have to define distribution channel also:
SPRO > Enterprise Structure > Definition > Sales and Distribution > Define, copy, delete, check distribution channel
Distribution channel has to be assigned to sales organisation:
SPRO > Enterprise Structure > Assignment > Sales and Distribution > Assign distribution channel to sales organization
Division should also be defined and assigned:
SPRO > Enterprise Structure > Assignment > Sales and Distribution > Assign division to sales organization
It's starnge that you want to create material master and still your config has such serious deficiencies...

Issue with sales order to planned order.

Hi Guru's
We have sales order with FERT materials. These items are made using planned order and then process order. Currenlty we are using planning stategy 40. We are really more of a make to order type business but need to still forecast as well. Do you know if we can still peg requirements between plan, process and sales order but still allow forecasting.
I want to ensure any planned process orders are assinged/pegged to the sales order as early as possible to assist with planning and processing. Further to this if we can do this, can we change the pegged requirements if we decide a batch needs to be rejected and a new planned order is required for the sales order.
I hope this is enough information.
Please let me know
thanks

Hi
This is very useful information, can you tell me if we should set our HALB up as well with these planning stategies, HALB's either go directly to a sales order or a further process order. A|lso can we change the pegged requiremments from MD04 as I cannot see this anywher in SAP. Finally do these 2 strategies still allow forecasting.
Thanks again

Issue with Sale Order Change

Hi All,
This is regarding the Sale Order Change where I am updating the reference document field.
In WE19,( taken one successful IDOC )When I am using the Standard Inbound ( IDOC_INPUT_ORDCHG) ,IDOC is failed and getting message as "There is no article description for Item".
But if I use Inbound Function Module ( IDOC_INPUT_ORDCHG) in Foreground mode,IDOC is successfully created.
Please let me know the cause for this issue.
Regards
B.Dheepa

Check note 161744 helps you.
thanks
G. Lakshmipathi

Issue with sales order when doing the availability check.

In MD04 we have a material avail date of 12.05.2011. The order was then changed to 13.05.2011 delivery date to reflect this availability, but then delivery time was added e.g GI time and route time which then showed the sales order in MD04 as 18.05.2011. However, if we run the availability and take the 18.05.2011 and key this in the delivery date, it shows in MD04 as 13.05.2011. It seems like the availability check is only looking backwards, and I can't find a setting in ATP relating to this. In MM they have foward and back consumption in days on MRP3. Do these fields impact this.
regards
Kylie

Check in OVLY what is maintained to your sale order type
thanks
G. Lakshmipathi

Issue with sales Rep in RA_INTERFACE_SALESCREDITS_ALL

I have populated this RA_INTERFACE_SALESCREDITS_ALL table and sales credit infomation coming in header level but when going to line item tab and try to see sales credit info for against each lines..sales credit info not displaying..

Did you run the import program and checked the errors?

Issues with Sales Opportunities

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