Issues with using the system restore discs from Acer

I am trying to restore an Acer laptop using the restore CD's that I ordered from Acer. Everything works fine until the restore gets to 93% copy progress and 24% copying progress and then the restore locks up. I have tried it 3-4 times with the same issue happening each time. Any ideas?
Thank you,
Richard
[edited for privacy-please do not post personal or unique information such as but not limited to full names, email addresses, phone numbers, serial numbers, etc.]

I did try the reinstall process using the ALT+TAB keys and this did not fix the issue. The system is locking in the same place of the restore every time. I feel this may be an issue with the hard drive and therefore I feel it will be necessary to replace it. Does this sound like and accurate assumption?

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