ISU-CRM Doccuments
Hi ,
I m working on ISU-CRM support project..can any one provide me links to ISU-CRM doccuments .
Thanks & Regards,
Ravi kumar
Hi Ravi,
For IS-U:
http://help.sap.com/saphelp_utilities472/helpdata/en/c6/4dce68eafc11d18a030000e829fbbd/frameset.htm
For CRM:
http://help.sap.com/saphelp_crm40/helpdata/en/1a/023d63b8387c4a8dfea6592f3a23a7/frameset.htm
I recomend you to search for "IS-U Cookbook" on Service Marketplace documentation.
Best Regards,
Artur Moreira
Similar Messages
-
Process type not determined during ISU - CRM Contract replication
Hello Experts,
Process type is not getting determined during the ISU -> CRM contract replication.I could see that all configs are in place.
Please could you suggest what could have impacted this.
Regards,
RaviHi, Nikhil
Do you read this document?
service.sap.com
/utilities
SAP for Utilities - Product Information
Cookbooks&Guidelines
IS-U/CRM Contract Integration
Denis. -
Billing view in SAP ISU CRM - Meter reading not visible
Hi All,
We are working on SAP ISU CRM implementation
In the billing view factsheet ,bill details are visible but meter reading and device is not visible.As one bill document number may have multiple line items with meter readings in more than one line item
Can someone guide me how to pick specific line item and viewed it in Billing details.
Regards
AnkitHi,
Your requirement is not clear.
As per my understanding,u mentioned as multiple meter reading and multiple line items.
This is due to Price may be block price, check the price key.
Check the rate steps line item type and also schema steps
regards,
Nags -
Billing details in SAP ISU CRM : Meter reading not visible
Hi All,
We are working on SAP ISU CRM implementation
In the billing view factsheet ,bill details are visible but meter reading and device is not visible.As one bill document number may have multiple line items with meter readings in more than one line item
Can someone guide me how to pick specific line item and viewed it in Billing details.
Regards
AnkitHi,
Your requirement is not clear.
As per my understanding,u mentioned as multiple meter reading and multiple line items.
This is due to Price may be block price, check the price key.
Check the rate steps line item type and also schema steps
regards,
Nags -
ISU-CRM Initial load of connection object
Hi All,
Currently we are working on replication of connection object from ISU to CRM
We have followed the settings as metioned in cookbook-ISU/CRM replication of technical object.
During initial download,BDOC's are going into error with with the error "General error (exception) in product API" and "Validation error occurred: Module VALIDATE_MSGBDOC_FOR_CONNOBJ, BDoc type SI_CONNOBJ.
We have created subcategories for connection object and POD in the hierarchy R3PRODSTYP.
What other setting are we missing?
Regards
NIkhilHi ,
The number range is maintained.
I was debugging the code and one function module COM_PR_SET_CHECK_ALL is giving error "Assign a base category to the product"
Diagnosis "When you create a product you must assign it a category. This category is used for number assignment and must be from the hierarchy assigned to the application Product (see also No hierarchy assigned to the application Product)."
Procedure :Assign the appropriate category to the product.
Any idea about the error?
The replication is working perfectly fine in our sandbox system and FM is returning no error.
Regards
Nikhil -
ISU--CRM Downloading SI_CONTRACT
Hi,
We are going to download the contracts from ISU - CRM.
In our scenario only one way integration will be possible. (ISU-CRM)
From ISU --> CRM .Before beginning to download the contract
we know we have to run the report ' ECRM_GENERATE_EVERH'.
Although we run the report the table EVERH is not filled.
Our question is before running the report which master data templates have to be maintained and how?
Any help will be appreciate.
Best Regards,Hi Xiaoming Cai,
We run the report with GEN_FROM '01.01.1000' but still there is no result. We already check the table EVER with the report selection parameter and with this selection parameter there is around 100.000 data.
When we checked the report source we see that the table epdprod is checked before calling the function 'ISU_CRM_GET_DUMMY_PRODUCT'.
select product crm_product prodid crm_product_guid
from epdprod
into corresponding fields of table tl_epdprod
where
crm_product ne ' ' and
crm_template = 'X' and
validfrom <= sy-datum and
( crm_actstat = l_status or
crm_actstat = 'F' ) and
validto >= sy-datum.
Does it mean that we have to define template to define the dummy product.
Thank you very much for your coorparation... -
I want to replicate ECC 6.0 Contracts in CRM 7.0 as Contract items.
I found ISU/CRM Contract integration Cookbook but that just explains replication in the direction CRM -> ISU, however i want it to work from ISU -> CRM.
Can anyone please help me with that? or let me know any useful document that i could refer to achieve my task.
I will highly appriciate any help.
Regards,
Nasreen Shayeqhi,
Please, goto service.sap.com - > /utilities - > SAP for Utilities - Product Information -> SAP CRM for Utilities -> Cookbooks&Guidelines -> IS-U/CRM Contract Integration
Hope it's help,
Regards,
Denis. -
Hi All,
I am working in CRM-ISU projects...Kindly let me know any requirements are there in your organisation. I want to apply...
My contact details are there at my business card.
Regards,
Shiv Kumar
Edited by: Shiva Kumar on May 5, 2008 4:47 PMHi,
Your requirement is not clear.
As per my understanding,u mentioned as multiple meter reading and multiple line items.
This is due to Price may be block price, check the price key.
Check the rate steps line item type and also schema steps
regards,
Nags -
Initial Load ISU / CRM Issues
Hi all
I have a few questions.
1. When you start an initial load for BUPA_MAIN in R3AS (from ISU to CRM) it seems only 1 DIAG WP is used (SM50). Is this normal?
2. In R3AM1 you can monitor the objects. Everything seems to be loaded but yet the status is still 'Running', is this because of BDoc validation errors?
Kind regards
LucasHello Lucas,
There's a param(CRM_MAX_QUEUE_NUMBER_INITIAL) you can maintain in the table CRMPAROLTP of the source system(maintain this in the ERP system if you're doing an initial load from ERP to CRM)
Reference Notes:
350176
765236
The parval1 for Parameter CRM_MAX_QUEUE_NUMBER_INITIAL should be an integer(lets say 5) instead of a character 'X'. In such a case 5 queues would be formed for initial load.
Here's an example :
Parameter name CRM_MAX_QUEUE_NUMBER_INITIAL
Param. Name 2 <Object name> " for example CUSTOMER_MAIN
Param. Name 3
User <User> " for example CRM, if CRM is connected
Param. Value <no. of queues> " for example 5
Param. Value 2
So using the example above 5 R3AI_CUSTOMER_MAIN queues would be formed on the ERP and sent to CRM for processing.
The no. of available dialog work processes in SM51 available to the qRFC scheduler in CRM system should be able to handle the parallel processing of queues. So consult your basis administrators on this front.
Regards,
Rohit -
ISU & CRM : Business partner : Upload
In our Techincal Architecture we have Both ISU and CRM.
Now I have to Uploade BP in either of them and then replicate into other. Can you please suggest Where should I Uplaod it first.
Also after BP I have to upload other ISU object using Emigall
Please reply.
Thanks,hi
thanx for ur reply...I have already done settings as per that note...still error is being displayed...
Cheers
Hits -
Hi Experts,
We have a backend ISU system with CRM as a frontend.
We also have a replication process which updates the CRM system if a change is made to a CRM object in ISU, real time.
For eg, If a change to a BP is made in ISU, this is auto reflected in the CRM system immediately.
Our requirement is to add a telephone number to the BP communication address.
We have used multiple FMs such as :
BAPI_BUPA_ADDRESS_CHANGE
BAPI_ISUPARTNER_CHANGE
ADDR_PERSONAL_COMM_MAINTAIN
But, each time only the ISU system is updated, not the CRM system.
The auto replication functionality is working fine as any manual change to the BP is immediately reflected in CRM.
Any ideas?
Thanks and Regards,
RaviHI Ravi,
I think BAPI BAPI_BUPA_ADDRESS_CHANGE should be used as this BAPI has in table BAPIADTEL the field
CONSNUMBER which is used to identify and update or add a phone number. Use a BAPI_TRANSACTION_COMMIT after the BAPI. PLease ensure you have note 1011537 on your system also...I think this will solve the issue for you.
I hope it helps.
Regards
Olivia -
BUPA_MAIN replication error between ISU - CRM.
Hi Gurus,
BP replication between ISU(ECC) -> CRM because of below error.Please suggest me how can we get this processed if any one has experienced this problem before.In SMW01 Error detail got the below information.
*Number 148803306 already assigned to partner 1000962836 for ID type ID0003*
Message no. R1477
+Diagnosis:+
In Customizing the uniqueness of the ID numbers is designated as the identification category for the identification type. However the number in question has already been assigned to another partner for this ID type.
Regards,
RaviHi Ravi,
There are a lot of settings for replication of BP's between IS-U and CRM.
<removed_by_moderator>
Have you done Settings for Groupings and Number Ranges?
To ensure that business partner numbers are identical, you must create an external number range
with the same area for each internal number range (number range object BU_PARTNER) in the other
system. This external number range must then be allocated to a grouping (IS-U or CRM table
V_TB001; transaction SM30). During the data exchange, the system automatically selects a grouping
that is allocated to this number range.
Reagrds,
Vadim.
Moderator Warning: Please do not use the forum to distribute documents via mail. Instead please post this information in the wiki or SCN article system. The wiki stage is located here: https://wiki.sdn.sap.com/wiki/display/stage/Home
Edited by: Stephen Johannes on Oct 28, 2009 1:23 PM -
ISU - CRM Contact Activity replication numbe range
Hi Experts,
Currently we are replicating the ISU Contacts as Business activties in CRM and the numbe range that CRM business activites getting created in CRM is different to ISU Contacts. Could any one tell me how to check where this number range set up is maintained and also pls explain me what configurations are required to maintain the same numbe range of ISU contacts to Business activities in CRM.
Regards,
RaviHi Ravi,
the number ranges are assigned in the customizing for the transaction in CRM (path: CRM > transactions > Basic settings > Define transaction types).
The transaction type used for the CRM activity is defined in IS-U table BPCT_CRM_CLASS field ACT_PROCESS_TYPE. If you create the number range assigned to that transaction, you can create your activities in CRM in the same number range as the business contacts in IS-U. However, it is not possible in standard SAP to assign the same number to the activity in CRM as the original business contact in IS-U.
Hope this helps!
Best regards,
Jeroen -
can any one post the prerequisite settings to be made on the crm side before replicating isu contracts to crm
hi,
Please, goto service.sap.com - > /utilities - > SAP for Utilities - Product Information -> SAP CRM for Utilities -> Cookbooks&Guidelines -> IS-U/CRM Contract Integration
Hope it's help,
Regards,
Denis. -
Hi Guru's
This is regarding CRM ISU integration.We are using CRM for the new connection request processing.The scenario is as follows
Customer comes with all the required document and submits the doc to the service centers,physically,after receiveing the documents agent create the customer. The documents then forwarded to various department like inspection,maintainance,engg,accounts and finally the connection is approved...
can any one suggest or guide how this scenario can be mapped with SPA CRM..i was thinking of ...account creation then business agreement..contract and move in,but need clarity on how to deal with the other department thru which the document flows for approval..
Also which biz Role i need to use for this.
regards
HrishikeshHi Xiaoming Cai,
We run the report with GEN_FROM '01.01.1000' but still there is no result. We already check the table EVER with the report selection parameter and with this selection parameter there is around 100.000 data.
When we checked the report source we see that the table epdprod is checked before calling the function 'ISU_CRM_GET_DUMMY_PRODUCT'.
select product crm_product prodid crm_product_guid
from epdprod
into corresponding fields of table tl_epdprod
where
crm_product ne ' ' and
crm_template = 'X' and
validfrom <= sy-datum and
( crm_actstat = l_status or
crm_actstat = 'F' ) and
validto >= sy-datum.
Does it mean that we have to define template to define the dummy product.
Thank you very much for your coorparation...
Maybe you are looking for
-
How to insert links in an Acrobat 8 pdf document to open folders
I am using Acrobat 8 and have made a "menu" page in InDesign which will has links in it to open other pdf documents. I have successfully exported to PDF from InDesign and inserted links to my PDF files which work perfectly. I now need to insert a lin
-
How do I change states on part of a page but not all of it?
I can't figure out how to word this question to make it make sense, but here goes... I have a page with 2 parts, Graphics and Photos... I want the Photos part to have a "next page" and "previous page" button that won't interfere with the Graphics par
-
Custom sequences or functions with default parameters
Hello! Using the Stimulus Profile Editor, I am finding that using a sequence within a sequence to be cumbersome. This is because it requires you to declare in the main sequence, every parameter that the sub-sequence will use. I would like to have a
-
Can any help on JMS topic timeout issue
Hi , I am getting following error while reading the messages from JMS queue, can any one help me what time out setting i need to increase at console. Thanks in advance 2005-11-03 05:02:36,839 ERROR ExecuteThread: '2' for
-
I am trying to transfer contents from old macbook running os 10.7.5 to a macbook air running os 10.9.1 using migration assistant but the destination macobook air says that migration cannot proceed (yellow triangle) because the os on the macbook is no