It's official! Media Manager is a POS!

I've only had a BlackBerry since early July of this year but I've finally come to the conclusion that Roxio's Media Manager that is bundled with the main application is a buggy POS! The program only seems to open the first time after I've first installed it, if I try to open it up again after that...forget it...it won't open! I'm always having to uninstall and reinstall to be able to use it. I'm now officially taking it off my computer. Why is RIM using this crappy software?

Roxio Media manager works perfectly fine for many people, and is a POS for others. I guess RIM lets it inside the DM so that the first category of people can still enjoy using it's features.
As far as I am concerned, I don't use it. I use my Blackberry device as an external card reader and can drag'n'drop all my media files on my device, by just using the Explorer in Windows.
http://supportforums.blackberry.com/rim/board/message?board.id=BlackBerryDesktopSoftware&thread.id=3...
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What is the problem with Roxio Media Manager??

I purchased my first Blackberry 8310 Curve on Black Friday. For some reason the Blackberry Desktop Manager installs and works absolutely fine. However when I open the media manager from Roxio the screen freezes and it doesn't even show my device. I have uninstalled cleanly and re-installed over a dozen times and can't get it to work. We also went and bought an updated graphics and sound card and have installed them. The Roxio media manager STILL freezes up and we have to shut it down.
I do a lot of Paintshop Pro and have those programs as well as other graphics software. I'm wondering if it is a software conflict? I don't see one. Or if the Roxio is a POS as someone posted before.
I have spent hours and hours reading everything I can online about it and can not find an answer anywhere. The main reason that I want the Media Manager is that I want to make my own ringtones....that's it! The rest I can do without it. Does the BB media manager have the capability to make ringtones?
Any help would be greatly appreciated. Thanks in advance!
Michelle
The computer I'm using is a server converted to workstation.
Intel Pentium 4; 3.20GHZ
1.50 GB RAM
400 GB Hard Drive
Windows XP Home Svc Pack 3
Windows Media Player 11
Audio Card: Sound Blaster Audigy
Graphics Card: NVIDIA GeForce 8400 GS
Solved!
Go to Solution.

on Windows, you can use any software to cut your mp3 for the part you want.
you can use mp3cutter or Audacity.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Is Windows7 compatible with Media Manager

Is Windows7 compatible with Media Manager - i'm unable to view my media on the tv

I tried the official version, and the beta version and none of my boxes can see my PC (Windows 7 Ultimate x64)

Media Manager Discontinued? How to share pictures to TV?

I was surprised to see that Verizon is taking away Media Manager. It was a great tool to be able to pull up home photos and videos from the computer to the TV screen. What will Verizon be replacing this with after Media Manager is gone, that will carry forward these capabilities?

Kam197 this new media server is going to have many more features than their current DVR. You have to realize that it takes a lot of money to roll out new products such as this and it is not feasible to swap out all the current DVRs for the new media server. Because of this I am sure there will be a price difference with the current DVRs and the new media server. It is possible though that they may lower the cost of the regular old DVRs at some point. Also getting the media server is going to require a tech to come out to install all the equipment (there still has to be a small box in every room you want a tv) in the house. So you are probably looking at an install fee and a rental fee for the verizon media server. One thing to consider though is if you have many DVRs in your house right now you may actually be able to save money on your monthly bill by getting the verizon media server, since each DVR has a high rental cost. Obviously though this is all speculation on my part, since it hasn't been officially released I don't know the pricing structure.

Desktop Manager - Media Manager - Crash

Desktop Manager seems to work fine. When I access Media Manager the app crashes.
Desktop Mgr 5.0.0.11
Windows7 x86
whats the fix/workaround?

Hi and Welcome to the Forums!
Windows7? I don't think that DTM and MM are yet certified for that platform... So, there are no official RIM KB's on the matter just yet. I seem to recall other posts here somewhere that talked about some sort of compatibility mode in Win7? Not having it myself, I've no idea...but you might try some searches in these forums to see if it's been discussed (I think it has).
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
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Media Manager does not work

I have an 8700C. I installed Blackberry Desktop Manager V4.6.0.12 and I have V4.2.1.96 (Platform 2.3.0.79) OS installed on my device. When I go into the Media icon in Desktop Manager I have a split screen with Media Manager on the left and Blackberry Media Sync on the right. The Start button for Media Manager is grayed out. I installed Media Sync, was told to install iTunes, and then told my device is not supported for Media Sync. I have not been able to get Media manager to work since Desktop Manager version 4.1 or 4.2.

Hi and welcome to the forums,
I would recommend doing a clean uninstall of the DN v.6 with Media Manager,using the following:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02206&sliceId=SAL_Pub...
Reboot the PC, and download and install DM 4.6 without the media manager. If you search the forums you will see that media manager is not very stable. Personally I use the drag and drop method through Windows (must have media card installed,) very quick and efficient.
Media sync is compatible with your phone and can be downloaded as a separate program here:
http://na.blackberry.com/eng/devices/features/media/mediasync.jsp
Media sync does work well with your music management. However, Itunes with DRM are not able to be transferred to the Blackberry.
Please let me know if you need any assistance!
Thanks
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Media Manager does not appear on my second stb

I downloaded Verizon Media Manager and installed it without problems. When I checked my HD stb the program is listed and I could use it. I do not have any kind of recorder on the network. When I check my non HD stb the VMM does not appear. This is the unit I want to use as it will allow me to play music through the home theater sound system.
So, am I limited because I do not have a recorder or does the feature not work on non HD stb? If this is the case, I might as well delete the program from my PC.
Solved!
Go to Solution.

Hi. I apologize for the inconvenience. Unfortunately at this time, the standard def STBs do not work with Media Manager. It doesn't have to be a DVR, but the stb has to be an HD box. If you do not wish to upgrade the STD box at this time and depending on your setup, you can always swap the STBs and move the media manager functionality to where you want it.

FCP 6, Media Manager, DualEyes Problem

I've locked picture on a 90 minute feature and I'm trying to export the sequence to an external drive so our colorist can do the grading.
The camera original footage came from various Canon DSLRs. Some of the footage was transcoded (Pro Res 422 HQ) off site and delivered to me. But most of the footage, I transcoded myself, using log and transfer.
I highlight the sequence I want to export in the FCP browser, then right click, but when I click “Media Manager”, nothing happens. The little icon spins for a split second, then nothing.
The same thing happens if I try to open Media Manager from the top menu. Nothing. Won’t open.
Everything in the timeline plays just fine. Exporting the timeline as a self-contained or reference file works without any problem.
It seems Media Manager doesn't like certain clips in the timeline.
I went through the timeline one clip at a time and started to compare the clips MM had a problem with versus those it didn't have a problem with.
It seems the offending clips are all clips that were created in DualEyes, off site, to sync second system audio.
Clips that I synched here, on site, using PluralEyes, do not offend Media Manager.
I don't know that this matters, but...
The offending DualEyes-created files that were created off site include a single, merged file - a video track and three audio tracks (a pair of tracks from the second system audio, and a single track from the camera mic that was used for reference).
One last thing I tried to confirm it was the created-off-site DualEyes files that were keeping MM from working...
I imported two files, residing in the same folder on the HD.
File A had been synched using DualEyes. It has a video track and three audio tracks (one from camera mic, two from second system audio).
File B had not been synched (an MOS take). It has a video track and two audio tracks (camera mic).
I laid both clips in the timeline, next to each other.
If I right click on File A and then click Media Manager, I get an "Error 34" message.
If I right click on File B and then click Media Manager, Media Manager opens normally.
Any idea what's going on here? Any advice would be greatly appreciated.
I'm running...
Final Cut Pro 6.0.6
2.4GHz 8-Core MacPro
6 GB RAM
OSX 10.6.8
8TB G-Tech esPRO RAID 5 (4.8 TBs used)
Cheers,
Jeffrey

I have no idea why this problem is occuring, but you might try deleting the audio from your sequence before doing the media manage. You could then copy a mixed down track to the media managed sequence if you want audio reference.
Also, select one of the problematic clips and hit command-9 (clip settings) and tell us the settings for the clip.

Creating a new project with media manager

This one should be obvious but I can't quite figure it out: I used media manager to recompress my project into a smaller one. Media manager did a nice job with that and placed all the files into a new folder BUT - where is the actual project file?? If I use the actual fcp project file from the original- the settings are all different and it told me that some media files are missing or too short. Doesn't media manager create a new project file that works with the new recompressed files that it just created??

BUT - where is the actual project file??
When you have decided on the settings in Media Manager and then tell it to do the job, the first thing you see is a dialog asking where to save the project file. Use Spotlight to search for it.
If that doesn't turn anything up, start MM again, it might have remembered the last Save location.

Error message when trying to use vcast media manager

I recently downloaded the VCast Media Manager but have been unable to transfer any media from my computer or from my Thunderbolt. I tried signing in to VCast Media Manager on my phone and received an error message:
Server Problem
Abnormal situation code: err_conn/ont-api-vip.newbay.com
Unsure where to go from here. Thanks for any suggestions.

Hello,
Thank you Community Members for providing a troubleshooting tip. It is very much appreciated. First, you want to make sure that your system meets the minimum requirements, which can be viewed at the link below:
VCAST Media Manager Specs
Next, uninstall the VCAST application and reboot your computer.
Then, disable your firewall and antivirus program and download the VCAST Media Manager application again, which can be found at the web link below:
VCAST Media Manager
If you are still having trouble with this service, it will be necessary to contact our Technical Support team directly. Please call 1-800-922-0204, option 3, from an alternate phone and be in front of your computer if you need to call.
Thank you.
KellyW@VZWSupport

BB 8330 Media Manager, Media Sync hanging - not connecting...

(I just know this is treated in depth somewhere but after a couple of hours of searching, I can't find it so appologies in advance...)
I have a BB 8330 from Verizon running v4.5.0.77 - no media card.
Using Device Manager, the:
Driver version is: 4.1.0.4
Driver Node Strong Name is: oem25.inf:RIM:RimUsb.Device.NT:4.1.0.4:usb\vid_0fca&pid_8004&mi_00
Windows thinks the driver is up to date.
I am running Desktop Manager v4.7.0.32[Nov 4 2008]
When I launch DM, I can successfully Back up my BB.
On my Vista PC - When I attempt to launch Media Manager 9, it has found the files in the Library but it goes into a wierd loop where it keeps seeing the F: drive and then removes it and then resets and then sees it again - forever (or at least for the day that I left it in that loop)
I loaded the DM on another PC running XP and observe a similar behavior - it's not quite as zippy so it just looks more like a hang
To try something different, I downloaded Media Sync v2.0.0.22 and, when the BB is connected, I get the error: "BlackBerry Media Sync failed to connect to your BlackBerry device. Click Retry to try again or Cancel to disconnect." - I get the same error with and without the DM running.
Something seems sort of hinky in that, while my BB is plugged in on my Vista system, occassionall I get the lights flashing on my keyboard like someting is resetting the USB every few minutes (unrelated Vista crap?).
Please help...
Message Edited by lgrothe on 05-28-2009 11:36 AM

You are going to want to get a media card if planning to add music-ringtones-pictures-videos. Don't want to use up device memory. It'll go fast.
IrwinII
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Should I partition my external hard drive for FCPX media management?

Is there any benefit to creating partitions on a single external hard drive for media management purposes?
My thoughts were to divide a 1tb external firewire drive into 3x 300gb slices and leave 100gb as "free space".
Each partition would be dedicated to at least 1 active event + project (using FCPX terms) that I am editing.
My thinking on this is that when dealing with the source media + event database, OSX/FCPX will only work on the partition that has been improving read/write speed.
I could easily be wrong about this.

In my view there is no point in partition the drive. You are wasting space and speed. Events are segregated in the FCP folder structure. There is no need to to it with partitions.

Where is the Media Manager in Desktop 6.0.0.40 ??????

Last night the BlackBerry Desktop Manager wanted to do an update. I've done these updates in the past so I thought it would be safe.
This new version - 6.0.0.40 (Released August 3, 2010 Bundle 42) does not have the Roxio Media manager. I have to be able to copy files between the BlackBerry file system and my PC. Not just from the music, pictures and video directories. I have files in other locations of the file system for my application.
Paul

I too had the same problem not being able to access any of my files in device memory after upgrading to DM6. Mass storage device is turned on. I posted this issue on Aug 12 with no reply from RIM/BB with a fix. I therefore was forced to reinstall DM5 with Roxio Media Manager and can once again access all my files on my device and move them around. Now I have two DM'S running on my desktop. As I stated in my post, I'm not impressed with DM6 at all! Why release something that doesn't work? In my opinion it's a downgrade!

Problem with Roxio Media manager

Hello,
I have installed v4.6 for my desktop manager and it the Roxio media manager worked fine for a couple times and now it tries to reinstall it everytime i use it?
1) Why is it trying to reinstall?
2) How can i fix it?

did you read the complete discussion that I linked ? there is just one file : the installer that is several megs. you can download the desktop manager with or without the media manager. The media manager is just a module inside the desktop manager.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Problem with Vcast media manager

So, I got a new phone. Bought the USB cable so that I could transfer data using the Vcast media manager program. Plugged in, put it sync mode, and drag/dropped the files over. The program detected the phone and shows the files are transferred over. The card works; take a pic with the phone and plug it in, and Vcast sees it.. But the phone refuses to find the music. Doesn't matter what I do, it insists there is no music on the card. Anyone else ever have this problem?

The issues you are experiencing with your handset not finding the music on your memory card may need to be duplicated with a live representative. Please contact us at your earliest convenience from a different phone so we can troubleshoot. Please have your cell phone and memory card available.
We can be reached at 800-922-0204 seven days a week 6AM to 11PM CST.
Thanks

It's official! Media Manager is a POS!

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