It seems that my serial numbers are deactivated. what can I do?

After an installation issue, I contacted tech support and they told me to uninstall my elements 11 and reinstall. But now, my serial numbers both say invalid.

Which Elements... Photoshop or Premiere?
Either way, Elements is not part of the Cloud, so asking in their forums may give you better answers
http://forums.adobe.com/community/premiere_elements
http://forums.adobe.com/community/photoshop_elements

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    Hello Primavera users,
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    How To: Adding (new) serial numbers in Contract Management 13
    Status: Reviewed
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    Problem:     Where do I add new serial numbers in Contract Management 13?
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    Palaab wrote:
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