ITS Transaction Launcher to ECC logs on using previous ID of previous user

Hi
we're using ITS to open transactions in SAP ECC.
however, the user ID logs on to ECC using transaction launcher ITS does not log off each time we log off from CRM. even different users of CRM using same pc, the ECC will remain open using the first person ID.
detail problem as follow
1. Johnlogs on to CRM using his user ID
2. John calls ECC tcode from transaction launcher ITS
3. John logs on to ECC using his user ID
4. John logs off from CRM
5. then from same pc, Angel logs on using her own user ID
6. Angel calls ECC tcode from transaction launcher ITS. this time she does not need to log on as ECC as it is still open under John - which we don't want
any lead is really appreciated
JD

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Transaction type called by ITS - Transaction Launcher

Hello guys,
In the ICWC in CRM 5.0 what transaction type could we call with ITS by Transaction Launcher?
For example, I know that we can call transaction like ppoma_crm, bp, is01, but if we defined Z transaction type in the path SPRO » CRM » Transactions » Basic settings » Define Transaction Types, could we call this transactions by ITS in Transaction Launcher?
Could you take off me this doubt?
Best Regards,
Mary

Hi
The transaction launcher allows to connect to any remote CRM ERP or R/3 transaction as well as URLs to a navigation bar. Thus, the remote transactions can be maintained directly in IC WebClient.
Any link entry of the navigation bar that is supposed to call the transaction launcher needs a navigation bar entry that points to a launch transaction ID. Here the details of the transaction to be launched are described: the launch transaction type, the type of object to be called the method (like create, display, change) and possibly parameters to be passed to the transactions. These settings can be configured using the transaction launcher wizard.
Transaction launcher supports two types of transaction
a.     Launching pages of People Centric CRM
b.     Launching BOR transactions of CRM or any remote SAP system
Path is IMGCRMInteraction Center WebClientBasic Functions Transaction Launcher Configure Transaction Launcher (Wizard)
Business Transaction Profile (Name should be in Capital)
Three standard buttons in the navigation profile navigate to the views of the CRM business transactions
a.     Interaction Record: - stores communication related data of communication channels.
b.     Sales Document: - includes quotations and order status and stores all sales items the customer wants to order.
c.     Service Document: - It represents the service aspect of a phone call.
The business transaction profile is controlling which CRM business transaction type is linked to the navigation bar buttons.
You can assign the interaction record and the sales or service transaction types in two different ways:
a.     A sales and/or service document will only be created if the agent presses sales and/or service in the navigation bar and makes entries to these documents.
b.     The sales and/or service documents will be saved as individual documents. Interaction record, sales, and service documents are stored by separate document IDs and are connected by the data flow.
Path is IMGCRMInteraction Center WebClientBusiness Transactions Define Business Transaction Profiles
Hope this helps
Regards
Rekha Dadwal

Transaction VL10, SAP ECC 6.0 (using the ITS interface & Gui)

I am trying to run VL10 in the ITS interface but i keep getting a message that the maximum number of session exceeded. But in the Gui version the SAPLPD box pops up and tries to print something to my default windows printer. (ITS does not like SAPLPD)
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applying an sap note to sort out addition sessions

How to use Z transaction type while in the Transaction launcher Wizard?

In SPRO->CRM->Transactions->Basic Settings->Define transaction Types I can see a whole host of Z transaction types.
These define all sorts of business transaction defaults. Within the Transaction launcher Wizard there is a Transaction Type that can be entered, but I can only see three options, being 'BOR Transaction', 'URL Transaction' and ' M', for some reason. None of the transaction types shown in the above SPRO path are displayed.
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I think it is possible.
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Having said that, I need to call the sales order create with a certain transaction type, so I copied SLS-SLO-CR to a Z copy, added the Parameter of 'Z111' and also used the Parameter class of CL_CRM_UIU_BT_PARAM_CREATE.
This should now, in theory all work, and show the exact same transaction in the Webclient IC as it does in the Winclient IC as they are both using the same Transaction type. However, the Webclient transaction looks different in terms of fields etc., so I don't think it's working. after all.
Jason

Transaction Launcher in CRM 7.0 WebUi

Hi Experts,
I've configured Transaction launcher for ECC transaction FBL5N in CRMWebUi.
But when I click on the link a blank sceen is comming without any error messages.
when I directly copy the URL in web browser its working fine.
Any guesses where can I check?
Thanks
Manjushail

Hi Manjushail,
Is it a browser problem? Check your browser's security settings and relax some of them and see if it helps.
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Transaction launcher entry to call CRMD_ORDER (BUS2000115)...

There are a number of good guides to call a transaction within ECC and also a website via the transaction launcher, but I am not able to find a guide on how to simply call a CRM transaction.
I'm converting our Winclient IC action box details into Webclient transaction launcher details. The table CRMC_PROC_TYPE displays all the details for the action boxes as used by the Winclient IC.
The main fields in this table are object_type (eg. BUS2000115) and the text/partner determination/user status procedure names. I know that business object BUS20000115 is Sales and that BUS2000126 is a business activity. What I know need to do is to enter these details into the transaction launcher so that the same transaction details are displayed as they are in Winclient IC.
At present if I enter transaction CRMD_ORDER I do not see the exact same screen as shown in the Winclient IC, even though it's an order screen (BUS2000115) that is being displayed. This is probably because of the other procedure fields which are being used by the Winclient IC Action boxes. So I need to identify how these details can be used in the transaction launcher.
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Jason

I'm still searching for a guide to show the transaction launcher being used to call a CRM transaction/business object.
I'm pretty sure I can get it to call a business obejct, like BUS2000115 (sales ) to display an order, but I can't get it to show the same transaction screen as displayed by the Winiclient IC action box. The configuration of the action box seems to identify and process type which has it's details shown in the CRMC_PROC_TYPE table, but there seems to be no equivalent when setting up the transaction launcher for the Webclient IC use.
Any comments would be greatly appreciated.
Jason

Unable to access ECC transactions from CRM using Transaction Launcher

Hi Folks, we are trying to create a booking request using VA11 from portal. For this we have configured transaction launcher in CRM which will connect to ECC system from portal and VA11 screen will be launched. For this we have done the necessary configuration in transaction launcher (Including RFC destination and logical system) and this is working fine in Dev system but not in quality system. We are able to see SAP screen with toolbar Menu and System but not the entire transaction (refer image below). Our questions here are,
1)     What user type has to be configured when connecting from CRM to ECC? (System, Communication data or any ohter)
2)     If this has to work with user as Dialog, is there any supporting document from SAP saying this should be Dialog user?
3)     Is there any other issue and need development specifically related BOR TSTC?
Warm regards and thanks in advance for your time.
Prasad

Hello JC,
Yes, it is possible . You have to create new work center link or Direct Link for the existing transaction launcher.
Transaction Launcher
Regards,
Ashik

Transaction launcher call ITS R/3 - Save log on user informations

Good Morning,
I create a transaction launcher where i call an BOR object in SAP R/3 via ITS.
When the user click on the link in Web Interection center, is opened the SAP ITS that ask the log-on informations.
Happens that when the user accept an incoming call and open ITS R/3 from transaction launcher the system asks the user and password informations; when the call is finished and the user close the ITS web page, if the user accept a new incoming call, if the user open the ITS from trasaction call the system asks another time the log-on informations.
There is the possibility to be sure to save the log-on credentials when the user log-on the first time on ITS?
Thanks you
Best regards
Marco

Hi Marco,
As per my understanding of your problem, if i have understood it correctly, you want the logon information to be saved into your browser until the time you explicitly logoff. For this, you may try the following solution:
1. Identify the internet service that is being invoked (like service 'webgui'), goto transaction SICF and enter Service name as name as the one identified. eg. webgui.
2. In 'Logon data' tab, change the value of 'Deactivated System-wide' to 'Yes' for the re-authentication as shown in the picture.
Please let me know if you have more issues.

How to hide title text while launching a ECC transaction thru ITS in ICWC

Dear all,
We are calling an ECC transaction into ICWC through Transaction Launcher.
Our client doesn't want to see the Title of ECC transaction which appears top of the ECC transaction screen. (for ex: Create Sales Order).
How can we hide it, kindly help me to resolve this issue.
Your suggestions will be highly appreciated.
Best regards
Raghu ram

Answer is in
Note 1010519 - SAP GUI for HTML: Simplified title area w/o menu and OK code

Transaction Launcher to open an ECC transaction

Hi Experts,
My requirement is to launch an ECC transaction VA01 from CRM Interaction center.
1. It should open the VA01 screen with the Order Type populated, say for example 'OR'.
2. When I click on Continue, it should show the creation screen with the sold to party defaulted as the confirmed BP ID.
I have done the folowing steps till now.
1. I have created an ECC Object as a copy of Object TSTC. I have implemented the method Execute( Synchronous option checked). I have added two parameters to the execute method one called as SoldToParty with reference to KUAGV-KUNNR and the other SalesDocumentType with reference to VBAK-AUART.
2. I generated, implemented and released this object.
3. In the CRM system, I have configured a Transaction Launcher with reference to this BOR Object. I gave the parameter for Object Key as VA01 and the SoldToParty as the current customer and I have hard coded the value for the SalesDocumentType.
4. I have configured the Logical Links and added it to the work center.
Now when I click on the logical link, it opens up the ECC transaction but nothing is defaulted in the VA01 screen. I debugged the PREPARE DATA FLOW METHOD. The correct parameters are passed.
Why am I not able to see the defaulted parameters in my transaction. Please help. Thanks in advance
Regards,
Razina

Hi Raman,
The links talk about generic tranaction launcher. My requirementis to default some values in the ECC transaction.
I found this link with the steps to default values:
[Re: ITS VA01 or other ERP transaction]
It is said that "Redefine the method EXECUTE to read these parameters and perform the required action. In your case you could call the transaction using a BDC table, or set the SPA/GPA parameters before calling VA01".
I am not sure how to do this.Do you have an example of the EXECUTE method?
Thanks.
Razina

Transaction Launcher: Avoid log on Authentication or bypass by defaulting a generic username and password

Dear Mates,
Please find the requirement below,
Due to limited users in ECC system, When launching an ECC transaction from CRM Web UI using Transaction Launcher functionality, the framework is prompting to enter user name and password. Now I need to either avoid user authentication or bypass by defaulting a generic username and password.
I tried passing sap user id and password in ITS URL, but not no luck
Could any one share their valuable comments on this issue?
Thanks,
Raja

Hi Raja,
please have have a look at the following thread: Default User Name and Password for ECC Transaction
It seems to describe exactly your scenarios. The solution proposed there by zafar karnalkar is to set the default username and password in transaction launcher URL in transaction CRMS_IC_CROSS_SYS. The URL parameters necessary for this are:
sap-user= username
sap-password = password.
Best,
Christian

Transaction Launcher ITS

Hi Group,
I'm trying to understand how to launch SAP Gui transactions into ICWEB. Is that through ITS ?
I have come across a blog /people/raja.g/blog/2007/01/24/displaying-r3-transaction-in-icwc-application that displays an R/3 transaction in ICweb,, but did not really mention ITS anywhere.. Could someone briefly explain when we use ITS and when we don't ?
Also, Please refer me to some kind of material that helps me in gettting good understanding og Transaction Launcher and ITS. (I do have iC web cookbook)
Thank you
Ravi.

Yes Transaction launcher works through ITS . When you configure Transaction launcher it ask for a Business Object , Business Object Method and a RFC Destination .
The Transaction Launcher Link on the IC Web will actually call the Method of the Business Object on the RFC Destination System ( Another R/3 system ) using the ITS Service CCMP_RABOX ( Check for OSS Note 888931 , which says to use a new Service ) .
So essentially you have to do the following :
1) Configure the Transaction launcher thru the Wizard in SPRO .
Before that you need to set up the RFC Destination . Get details of the Business Object and the Method to call on the RFC system for example BUS2032 for Sales Order on your ECC system. ( Parameters to pass and return which will be the Key of the Business Object , Export and IMport parameters of the Method )
2) Specify the URL to the ITS service with the new URL that uses webgui.
a) Execute transaction CRMS_IC_CROSS_SYS.
b) Change the URL of ITS to use webgui which will be of the format
http://<host>:<port>/scripts/wgate/ccmp_rabox /!
To get this URL you need to check with your Basis team to get the ITS Instance for the RFC system

Using the transaction launcher to call a BOR method to display a PDF

Hello gurus,
I have created a PDF icon and an onclick action to open a pdf, that displays on every row of an assignment block in the actions column, but I do not know the technical process to determine how to get a PDF from the IXOS system from the line selected. (even if I know it depends on an ID attribute of that assignment block) I want to to call a transaction launcher with the url for the pdf in the IXOS that has an ID that identifies which line in the assignment block the user has clicked the pdf icon for (does that make sense?)
In CRM 4, in the collection factsheet assignment block, the link was coded into an XSLT which is then displayed in the GUI and you would have a clickable link for a pdf file in a row in a table. That link would be as follows:
         <xsl:variable name="ev_key">SAPEVENT:?OBJTYPE=<xsl:value-of select="attributes/OBJTYPE"/>&OBJKEY=<xsl:value-of select="@KEY"/>&LOGSYS=<xsl:value-of select="attributes/LOGSYS"/></xsl:variable>
             <a href="{$ev_key}"></a>
This will get the file in IXOS and display it, in CRM 4. In CRM 7, the link is an icon in every line of an assignment block.
Here are some questions I have now for the functional side in the meantime:
1) Can we fetch the PDF in IXOS for each line of an assignment block and have it open? If so, how? Transaction launcher, function modules (like ARCHIVOBJECT_DISPLAY) in the OPTA package? (the package for all IXOS related function modules..)
2) Which URL should I call with the transaction launcher? a URL link to the PDF on the IXOS system?? or sapevent:xxx?
3) Do we have to configure a transaction in the IMG to be launched with the attributes listed there? Do we have to link it to any classes/ objects?
4) Do we have to have the code to the logical link dynamically to call the right PDF for each table line? Is it right to put this code in my event handler?? Usually transaction launchers are just in the nav bar.....
5) Are there any existing examples of this or a similar functionality/ logic that I could refer to, preferably in CRM 7 WebUI?
6) Do you have any code to just display a PDF in a new window? Or prompt a download?
One possible way I thought of would be for me to have a logical link defined in the IMG for the transaction launcher, and have the attributes defined for my BOR object that I would call, and pass it different attributes (eg. objtype, objkey, logsys...) and then return the PDF and display it in the UI in a new browser window by itself. (There is a BOR method for my BOR object named 'display_pdf'!!!!)
What do you think would be the optimal solution here? Does my theory of calling a BOR object with a transaction launcher to display a PDF make ANY sense whatsoever???
Please do not hesitate to propose any potential solution. Any partial answers/ links to wikis/ other threads, anything would be much appreciated.
Thank you in advance.
Best regards,
Jonathan Laplante
Edited by: Jonathan Laplante on Jul 2, 2011 4:50 AM

Hi Any help on this....I am still awaiting the response.
Requirement: My requirement is to launch the SE38 transaction on WEBUI using transaction luncher tool and set the parameter on the selection screen.
Issue: The issue is that I am able to lunch the transaction but unable to set the parameter
Steps Performed:
I want to list down all the steps I performed to launch an SE38 transaction using transaction launcher on the WEBUI
1) Defined logical system in tcode CRMS_IC_CROSS_SYS
-The logical link looks like this
http://<server>:<port>/sap/bc/gui/sap/its/webgui/!?transaction=IC_LTXE&okcode=ICEXECUTE ?sap-client=300
2) Defined URL & paratemeter wherein the request method is "GET", opted for NON-BSP URL
URL link here is
http://<server>:<port>/sap/bc/gui/sap/its/webgui/!?transaction=SE38&okcode=ONLI
-Note: My selection screen okcode os ONLI*
-The logical system ref is provided here
3) Defined the parameter by giving the screen name like for SE38 selection screen name is "RS38M-PROGRAMM"
4) Configured the transaction launcher of type B - URL type and provided the reference of the URL ID, choose the relevant parameter from the drop down and have hardcoded the value, cheked the box "Save Data in Activity Clipboard
5) Added this in the NAvlink/Bus Role etc
6) Now in the handler class of the TL the code looks like this:
IF_CRM_IC_ACTION_HANDLER~PREPARE_DATA_FLOW
__gdc ?=
cl_crm_ui_data_context_srv=>get_instance( gv_view_controller ).
__value
=
'ZC_TEST'.
add_parameter(
   iv_name =
'RS38M-PROGRAMM'
iv_value = __value ).
However, after performing the above steps I am unable to set the parameter. Please suggest where am I missing out on. An early response would really be appreciated.

ITS WebGUI in CRM(By transaction launcher )

Hi all,
We would like to incude transaction "S_AE2_89000019" from CRM to SAP CRM WEB Client UI.
We have done the following steps using the SAP best practices (C04-Configuration guide):
1. in transaction CRMS_IC_CROSS_SYS we have configured the CRM system with url: http://CRMnameServer:httpport/sap/bc/gui/sap/its/webgui/!?transaction=IC_LTX&okcode=ICEXECUTE
and ERP system with url
http://ERPnameServer:httpport/sap/bc/gui/sap/its/webgui/!?transaction=IC_LTX&okcode=ICEXECUTE
2. we have set TSTC to synchronous (CRM and ERP)
3. we have configured transaction launcher through wizard (tx CRMC_UI_ACTIONWZ)
4. we have created logical link for transaction and we assigned the link to work center and business role.
The problem is that when we are opening the SAP CRM web gui and click on the link that we have created, we take a blank picture with a red x "PLease wait..." and nothing else opens.My CRM Version is 7.0 EHP1.
The webgui service in the tx sicf have been a test, after login in, a blank picture with a red x "PLease wait..." is also remaining.
Can anyone help?
Thanks in advanced.

Lei Cao,
Want to check if this issue is resolved. I have the same problem where I am getting 'please wait" with red x screen when I configured transaction launcher from crm web ui.
Did you ever get this resolved? If so please share your approach ? And is this authorization related?
Rajani

Using transaction launcher to connect CRM 7.0 to a CRM 6.0 system

Hello Experts,
We are considering integrating two IC Web client applications one on CRM 6.0 and the other on CRM 7.0 as transition step before the two systems are fully integrated.
We would like to create a transaction launcher transaction in CRM 7.0 that takes the user to Interaction History bsp page in CRM 6.0. Is there a simple way to do this using transaction launcher?
Best Regards,
Tom Halloran

Hi,
You can use the transaction launcher and the transaction launcher profile, which is part of the IC WebClient profile, to start SAP GUI for HTML transactions via the Internet Transaction Server (ITS) from both Enterprise R/3, SAP CRM transactions from SAP CRM. Starting from CRM 4.0 Add-on, you can use transaction launcher to launch URL and front-office based transactions also.
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regards,
Muralidhar Prasad.C

ITS Transaction Launcher to ECC logs on using previous ID of previous user

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