Itunes 7.5 won't download at all. I'm losing it.. someone please help!
Help me please I'm going crazy. I have tried at least 5 times to download the new version of itunes because I got a new ipod for Christmas. I have read other posts and tried the support options on this site. Nothing seems to be working. I have a really slow internet connection and I think that may be the problem. Out of my many attempts (each taking at least an hour) the furthest along it got was 20%. That was a miracle, but then it showed up with a "win26" error or something. I deleted my temp files, and have restarted. Is there anything I can do? It just stops downloading after it's only like 4 % done. Can apple send me a disc or anything so I don't have to do it over the internet? I'm so sick of dealing with this. I don't even have music now because I deleted my old itunes.
Any help?
i'm not very computer savvy, but i dont think that it is your computer speed....i think it is the itunes 7.5....everyone seems to be having problems with it! i tried to upgrade mine and have now lost my entire itunes and am on here trying to figure out what to do! i'm sorry i can't be any help but wanted to let you know that i don't think it's your connection speed that is the problem!
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someone please help me would be greatly appreicatedHi there exiledsoul,
You may find the troubleshooting steps in the article below helpful.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
-Griff W. -
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ITunes 5.0 won't download at all.
I've been trying to download iTunes automatically and it just won't download. I have clicked on the reminder when iTunes first loads and I've tried holding down ctrl as windows sometimes tells you to do this when your browser is blocking downloads. No bar drops down from top of screen or anything. Would quite like 5.0 so please could someone help, I know it probably is stupidity on my part but could someone point out the obvious.
Thankshi J!
(mutter mutter) okay, Blandine Catastrophe is our guru on this one. maybe doing a search on "Blandine Catastrophe" and working back through his relevant posts might turn up something useful. (i seem to recall that most of Blandine's focussed work on this happened fairly early on in his advice career, so you may have to go back a way.)
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Are you sure you have a 4g/3g iPod? If you don't have a camera, it's definitely not 4G. If it has no camera and is 8 or 16 Gb it is a 2G and can't go beyond 4.2.1.
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iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
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iPhoto problems should be posted in their forums.
I also have trouble downloading photos to the internet.
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Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times. -
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I am attaching the Diagnostics data below:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Dell Inc. Inspiron N7010
iTunes 10.6.3.25
QuickTime not available
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0016AA9C0126E318
Current user is not an administrator.
The current local date and time is 2012-07-05 11:42:18.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
**** Device Connectivity Tests ****
iPodService 10.6.3.25 (x64) is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34. Device is working properly.
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod (5th generation) running firmware version 1.3
Serial Number: 8L643QK9V9R
iPhone 4 (CDMA) running firmware version 5.1.1
Serial Number: C8RG57F0DDP8
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.I did all that HT1925 recommended and it was no help. My computer still won't recognize my iPhone. Often trying to start Apple Mobile Device Service fails with an error message that it starts and then stops immediately.
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Here:
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or
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