ITunes destabilizes Windows, not getting support from Apple!
Hi everyone,
I'm posting here out of frustration, b/c the last two times I contacted ITunes support with previous issues, I received no response from Apple.
My current issue is that the ITunes program (6.0.2.23) continually destabilizes my computer. I hope everyone will agree that it is not right that running one particular program causes problems for other programs and for the Windows OS in general.
Please note that I am not experiencing any problems with any other programs other than Apple ITunes for Windows.
Symptoms (always occur):
1) After playing ITunes music files for several minutes, the audio becomes garbled and harsh-sounding. Closing the ITunes program doesn't correct the problem. Instead, all sounds and audio in Windows are garbled and harsh-sounding until the computer is rebooted.
2) If other programs are running when Itunes is running, and the ITunes visualizer is selected from the ITunes menu with "Full Screen" checked, then all other running program windows get "moved" to my 2nd display from the primary display. Even if the other program window is minimized, when I restore it, if it was on the primary display before, it now appears on the secondary display.
In my opinion, both of these problems should be unacceptable from the point of view of system stability.
The only thing I can imagine is that ITunes uses a driver which hasn't been tested / verified for Windows systems with 4GB RAM, and there is a memory hole issue. I've seen memory hole issues already with other vendors (e.g. Tyan BIOS), so this wouldn't be a surprise.
Any constructive comments appreciated!
Thanks,
Brad
Tyan 2885 Windows XP Pro 4GB Ram, Matrox Parhelia, Dual Monitors
You have not replied in full.
Check here warranty status https://selfsolve.apple.com/agreementWarrantyDynamic.do
Check here for Hardware troubleshooting.
Regarding warranty and out-of-warranty services you already have answer. Verizon will help only if they sold the iPhone.
Incidentally in UAE
Technical support for iPhone in this region is provided by the carrier, not Apple.
So, Contact DU.
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