Itunes does not recognise ipad 2 with win7 64 bit but the computer recognises the ipad 2 as a camera. Works OK with win7 32 bit.
I have tried to sync both ipod and ipad2 (new) with itunes running on win 7 64 bit. I have all latest versions installed on all machines.
The ipod and ipad are just not recognised in itunes.
I have an old win7 32 bit system on the same machine and everything works perfectly.
Any ideas welcome.
http://randomwindowstips.wordpress.com/2009/12/08/windows-7-itunes-9-software-is -not-installed/.
This was the answer to all my problems, once i updated the drivers all good! My iPad kept insisting I didnt have the 64bit itunes (which i did) and when I checked the files I was supposed to have as per the link instructions, I had none of them. Disappointed I had to turn to some random files off a blog rather than having apple actually provide useful help. As long as they are making money though :Z
Similar Messages
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These are my diagnostics:
Microsoft Windows 7 x64 Service Pack 1 (Build 7601)
IBM 8114W2C
iTunes 10.5.2.11
QuickTime 7.7.1
FairPlay 1.13.37
Apple Application Support 2.1.6
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.97
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 00CEA7FC09BD5910
Current user is not an administrator.
The current local date and time is 2012-01-17 16:41:32.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is not supported. (16005)
Video Display Information
Intel Corporation, Intel(R) 82945G Express Chipset Family
Intel Corporation, Intel(R) 82945G Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: b7d08a26c0b28e9f17d324690b8df8ca
iPodService 10.5.2.11 (x64) is currently running.
iTunesHelper 10.5.2.11 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
D: LITE-ON DVD SOHD-16P9S, Rev FUS5
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 47:21 on CDROM-XA media.
Track 1, start time 00:02:00
Get drive speed succeeded.Couple of things I spotted right off ... diagnostics still don't show me as an administrator but I told it run as administrator. When it asked to insert a prerecorded CD and then choose which drive to use, I have no drives in the menu to choose from but yesterday I had 2 and shows no external plug-ins installed. Hmmm. Fresh diagnostics below ...
Microsoft Windows 7 x64 Service Pack 1 (Build 7601)
IBM 8114W2C
iTunes 10.5.2.11
QuickTime 7.7.1
FairPlay 1.13.37
Apple Application Support 2.1.6
iPod Updater Library 10.0d2
CD Driver 2.2.2.0
CD Driver DLL 2.1.3.0
Apple Mobile Device 4.0.0.97
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 00D4AB7C099BA9C8
Current user is not an administrator.
The current local date and time is 2012-01-18 19:18:55.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is not supported. (16005)
Video Display Information
Intel Corporation, Intel(R) 82945G Express Chipset Family
Intel Corporation, Intel(R) 82945G Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: b7d08a26c0b28e9f17d324690b8df8ca
iPodService 10.5.2.11 (x64) is currently running.
iTunesHelper 10.5.2.11 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running. -
ITunes account not able to purchase on mini but able to buy on IPad
I recently moved and had to change my banking info address in ITunes I tried to purchase a movie from my IPAD Mini but I tune would not let me it came back with an error message that I needed to contact apple support I can only purchase a movies on my IPad only all my information is correct when I go to managed account what to do
Click here and request assistance.
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I have erased my iphone in error and want restore from my backup but all I have ia a black screen with a white apple and its not detected by itunes anyone anyideas to help me
Place your phone in recovery mode (search Google) and restore. If that doesn't work, place in DFU mode (again, search Google) and restore.
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When I connect my ipad or ipod to the computer, itunes does not show them as a "device", however my computer can see they are connected. so it seems to be a problem with itunes. i have tried re-installing itunes and it still doesnt work.
My Iphone does show as a device when connecteing wirelessly.
Its not a problem with the driver becasue the computer can see the devices, so its a problem in itunes.Hello mimward,
It sounds like Windows can see your devices, but iTunes is not seeing them. I would use the troubleshooting in the following article named:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Thank you for using Apple Support Communities.
Cheers,
Sterling -
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Hi there Bry,
If you want to be able with out it syncing automatically, you can disable the automatic syncing feature following the instructions in the article below.
iTunes 11 for Mac: Require a prompt before automatic syncing
http://support.apple.com/kb/PH12120
Hope that helps,
Griff W. -
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Please help with this problem
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TOMYou shouldn't be running the "preview" anymore. Microsoft released the full 8.1 update last Friday (10/18).
The "preview" is a beta and should NOT be relied on for any further use. Microsoft explained this in their "preview" downloads.
http://windows.microsoft.com/en-us/windows-8/update-from-preview -
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http://support.apple.com/kb/TS1538
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http://support.apple.com/kb/TS1538
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See this on how to back up your music to removeable media, such as CD or DVD:
Backing up your music files in iTunes
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I have restarted my computer, and tried to open it again but it did nothing. I installed iTunes again and also did not help. Opening iTunes from the application folder in Finder did nothing, as well as opening it from the launchpad did not help.
The app does not even bounce up and down in the dock, it just does nothing.
I think I have tried almost all basic methods. Is there anything else I can do?!
Please help!
(MBPR mid 2012)
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Ipod touch cannot not be sync as itunes does not have enough memory
I got a new ipod touch 32gb yesterday 12.sept 2011.
i set it up to my computer and put my apps and music on to it, its has 25.2gb left on it and my computer has 80gb memory left put when i try to put pictures on to the ipod 32gb it shows and error message saying
THIS IPOD CANNOT BE SYNC AS ITUNES DOES NOT HAVE ENOUGH MEMORY,
whats going on.?
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THIS IPOD CANNOT NOT BE SYNC AS ITUNES DOES NOT HAVE ENOUGH MEMORY
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my laptop has an 2tb of ram
you mean 2GB, right? You might consider to get yourself more RAM to run Lion smoothly. Looking at my machine I see that the kernel, Safari, iTunes and Mail together take up 2GB, without doing anything interesting at all. -
Itunes does not recognise ipad or iphone after window 8.1 patch May 2014
Last week my laptop did a patch update to windows 8.1 and now Itunes does not recognise my ipad or iphone when i plug them into the USB ports.
The devices do ask "to trust the computer" and Windows itself reconises the ipad and iphone and i can get to files on the apple products through windows but itunes doesnt see them and therefore doesnt sync therefore i cant download music onto my phone etc.
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Anybody with similar issues and a plan to get this sorted ?...... as i need music on my phone for holiday !!Hello andyv,
Thanks for using Apple Support Communities.
To troubleshoot this issue of your iPad not being recognized by iTunes on your Windows PC please follow the troubleshooting in the article below:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Take care,
Alex H. -
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Here
iOS: Device not recognized in iTunes for Windows
or
iOS: Device not recognized in iTunes for Mac OS X
Does the iP{od work OK
Does it charge when connected? -
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http://support.apple.com/kb/HT1923
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