ITunes gift card problem
I got an iTunes gift card for Christmas and I was making an account in iTunes (I had always put music from CDs onto my ipod, rather than purchasing from iTunes, so I'm new to this). I made the account, put in a credit card number, and then clicked Redeem so I could use the gift card. When I tried to purchase a song, a box popped up and asked me for my Apple ID, which I supplied, and my AOL password. I don't use AOL, so I figured I could make an account there so I could proceed with using my gift card. There was a New Account button near the AOL password request. I clicked it, assuming it meant a new account on AOL, not Apple. Now I can't get signed back in to my iTunes account, and when I tried to redeem my gift card anyway, I entered the code from the back of the gift card and it said that the card had already been redeemed, when I actually haven't used it at all yet. This is very frustrating and will be a waste of $25 if I end up not being able to use the gift card.
Can someone please help me?
Thanks!
Windows Windows XP
when I tried to redeem my gift card anyway, I entered the code from the back of the gift card and it said that the card had already been redeemed
Becaue you had already Redeemed the card onto your account. The credit is on the account you put it on (not sure which one).
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Please help me!Click here and ask the iTunes Store staff to zero your account balance.
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Problem with redeeming Itunes gift cards.
I have a problem redeeming Itunes gift card. Got a message about the ID has not been yet used with the Itunes store and was ask to review my account information. During the prosess I alway was stopped by the message that I have to contact Itunes support.
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Please help!Try viewing or updating your account and payment informaiton by clicking iTunes > Store > View My Account, enter your password > edit the Payment Type under Apple ID Summary.
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Stop this insanity!!
You're not talking directly to Apple folks here, nord. We're a user-to-user troubleshooting forum.
If you want to guarantee that an Apple person hears you, you could try using the iTunes product feedback form. Here's a link to that:
http://www.apple.com/feedback/itunesapp.html
Just checking (while you're here) ... have you contacted the iTunes Store about your particular gift card issue, as per the following document?
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Dear Apple, I have a problem when I use "iTunes Gift Card" to shop in a game which is called "Puzzle
Dear Apple,
I have a problem when I use "iTunes Gift Card" to shop in a game which is called "Puzzle & Dragons"(パズル＆ドラゴンズ). I cannot buy anything in the game and the system shows the following message: "please contact itunes support to complete this transaction".
Could you help me to solve the problem? Thank you very much!
Best Regards,
tatClick here and request assistance.
(79862) -
If you don't have a credit card then you might be able to use iTunes gift cards instead - that's what I currently use for purchases. You might be getting the 'billing problem' message due to it being a debit card, which as I said I don't think are still accepted - you might want to contact iTunes Support via the link that I gave to confirm one way or the other if that is the case.
and now, when i tried to check again my network preference below the airport tab is showing a message that
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I have a problem with my ID i redeem my itune gift card at a different ID i cant used the money on a specific game what may i do?
You are right, but how could i send it to Apple? when the phone company first replaced my iphone they had in stock alots of iphones and they just sent mine back to Apple and gave me a new one, so all i did is to give them my phone, but now how could i sent it to Apple? and i cant send it by myself, and the store wont do that, its a lost for them.. so sending it to Apple wasnt an option from the begining.
and for the record, i dont think the store where i bought it is an authorized shop.. its just a store who boughts phone's from Apple in a low price and sells it in much more money..
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