ITunes is asking for me to enter my passcode when I connect my iPod (3rd Gen) but I cannot enter my passcode in my iPod as it appears to be locked on "connect to iTunes" screen, unless I turn it off. What shall I do?

I lost my iPod but recently found it, I charged it up fully and then connected up to my latop. iTunes is saying that it cannot connect until I type in my passcode but my iPod is not letting me type in my passcode. I've tried turning it on and off again and resetting it and many other things but nothing seems to work. I'm guessing it's just completely broke is there any way it can be fixed?

Place the iPod in recovery mode and then restore via iTunes. For recovery mode:
iPhone and iPod touch: Unable to update or restore

Similar Messages

When i open ibook, the iTunes store asks for my password. it goes away when i press cancel or when i put in my password. why is this happening?

When I open IBook, the ITunes store asks for my password. It goes away when I press cancel or enter my password. It seems unnecessary to me. Why is it doing this? I already paid for the book.

If you are trying to update information for your apple id then go to appleid.apple.com and click on manage your apple ID... you'll probably have to enter your old email address/password

I was trying to connect my nano 3rd gen 8 gb to spotify, so i restored my ipod, but then it started resyncing my itunes library, so i cancled the the sync by exiting itunes, then it still wasnt in spotify so unplug replugged it and now the screen is grey

and myt computer wont register it at all anymore, itunes alerted me that it was in some sort of mode, but i do not specificaly remember what it was

Try to reset it. To do this, first make sure the hold switch is in the Off position, then press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
Try this more than once if necessary.
B-rock

My home button is stuck and will not let me go back to home screen unless I turn it off. How can i fix this?

My home button is not stuck down. It just will not let me click on it to go back to the home screen. How do I get this working again?

Try:
http://snapguide.com/guides/calibrate-your-home-button/?utm_expid=69945963-15
fix for Home button
iPhone Home Button Not Working or Unresponsive? Try This Fix
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
You can do it an an Apple store by:
Apple Retail Store - Genius Bar
or sent it in to Apple. See:
Apple - Support - iPod - Service FAQ
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

HT1766 I am trying to restore my new iphone from a previous backup but itunes is asking for the backup password. But I never had one.

itunes is asking for a password for the backup that I did not set. I can NOT set up my new iphone and restore it from an old backup. What can I do?

This message is asking for the password that was added when the backup was first created IF you don't have this passcode you will be unable to restore from this backup.
Good luck Friend.

HT1766 during restoring from backup, itunes is asking for password, which password i need to enter, please help

during restoring from backup, itunes is asking for password, which password i need to enter, please help

The passcode you established when you elected to encrypt your iPhone backup.

HT1688 The number code would not allow me to input a 1 2 or 3 for my 4 digit code. After numerous tries, it now says iphone disabled connect to itunes. When i connected to itunes, it asked for the code, but I could not enter it. How do I fix this probl

The number pad would not let me type in a 1 2 3 for my 4 digit code. After numerous tries, the phone now says iphone disabled connect to itunes. When I connected to itunes, it asked for the code which I was unable to enter. Help!

Open iTunes on computer, connect iPhone to computer with USB cable. Hold both Home and Power buttons on iPhone until iTunes recognizes iPhone in Recovery Mode. This usually takes about 20 seconds of holding both buttons. Restore the iPhone Firmware.

HT2045 I purchased a song from iTunes (it debited my account) but it will not play in iTunes. It asks for my account and PW. When these are entered, it just asks from them again. Is there a way to make the song play or get my account credited for the purc

I purchased a song from iTunes but it will not play in iTunes or on my nano. When I attempt to play it, a get asked for my account and pw. When these are provided, I get asked for them again. Is there a way to get my purchased song to play or get my account credited for this purchase?
Thanks

Which os are you using on your computer?

Safari and firefox 'cannot find the server' for every other page that i navigate to, unless I turn Wifi off and on. How do I fix this?

Safari and firefox 'cannot find the server' for every other page that i navigate to, unless I turn Wifi off and on. Once i reconnect to the network, the page loads, but after loading a few more pages, the same thing happens all over again.
This happens each and every time, on different Wifi networks, in different locations. On the other hand, I don't ever encounter this problem when I tether my laptop to my mobile phone's 3g/2g network using Personal Hotspot. How do I fix this?

Try this DNS server ...
Open System Preferences > Network > Advanced > DNS
Click + and type:
208.67.222.222
Click + again and do the same.
208.67.220.220
Click OK.
Quit and relaunch both your browsers to test.
If that doesn't help, try here > iOS: Troubleshooting Wi-Fi networks and connections
And here > Wi-Fi: How to troubleshoot Wi-Fi connectivity

For restoring from backup itunes is asking for password

Hi Experts
for restoring from backup itunes is asking for password and i didn't give any password when backup was going on not even i checked on encrypt my backup.
please help me ASAP

See:
https://discussions.apple.com/thread/3057884
I too have experienced the "blame everything but Apple products/software" indoctrination of the Apple phone support techs!
I have a feeling that iTunes automatically switches encryption on and puts as default a previous iTunes store password but as I don't leave mine the same all the time (and don't feel the need to remember historic passwords that I'm not using to secure anything against) I have no clue what it is.
Good luck trying to get useful advice on here relating to the issue, it will go along the lines of...
1) Its your fault for setting it and forgetting the password,
2) We know everything and theres definately no way iTunes would set backups to encrypt without your knowledge and...
3) Theres no fix for this issue, you might be able to save some of your data, but most will be lost (unless you specifically ask for an iTunes redownload exemption/ token then your purchases could be lost too).
Welcome to the world of Apple!

New e-mail address, so created new apple id, iTunes store asks for password for old e-mail/apple id

There are lots of posts on this subject over the years about this problem but none of the solutions work for me.
Apple id problems go back many years, if they cant handle that, how do we trust them in security issues?
anyway, here is what it says.
Sign into iTunes store
Enter the Apple ID password for
"old e-mail address"
So I enter the password (same one as before, it works in Mail etc on the iPad, only a problem on iTunes store.
App updates would not work, but they finally did when I did a iPad reset and backup restore.
But the iTunes store apple id problem is still there.
I am a user of Apple since 1982, do not like where things are going, honestly, but they are the only game in town. Not a fan of overly automated system processes with no feeling of "transparency" in the way things happen these days.
Can anyone help? If not I will live with it, but..........this is not the old Apple any more.

It may not be called Express lane any longer, but this is where you find it now: https://getsupport.apple.com/GetproductgroupList.action
On your old email - Apple does not assume an email will not change. This is why they provide for recovery if you no longer have access to the email. In order for that to work however, you needed to have followed their recommendation and set up your security questions and/or provided a secondary email address. If you not longer have access, they you can try calling Apple and asking for the Account Security Team. If you can convince them you are who you say you are, they may be able to help reset your password.
Are you saying iTunes on your computer is updating all Apps? If so, I don't understand how. Apps purchased on your old Apple ID are able to be updated only using the Apple ID used to purchase or download them. If what you ar esaying is true, I suspect only thos apps tied to your new Apple ID are being checked and updated. If it is happening as you describe, your iPad is the one behaving as it should, not iTunes on your computer.
Please do not take offence to this but it still seems as if you don't understand how the Apple ID works, not just that you don't agree with it. I've refined my analogy a bit, so please bear with me. I am not trying to be condesending but I HAVE tried to made it as simple as possible for anyone else that may read this.
Imagine you buy a house. You have keys to the house and once inside, you buy all the funrniture you need - with one condition - because of some complicated distribution agreements with the furniture manufacturers, the seller mandates that the furniture you buy must be used only in that house.
Some day in the future, you lose the keys to your house so you buy the house next door with its own new set of keys. You go inside the new house and wonder where all your furniture has gone. Simply, you own both houses but
Upset at this situation, you try to recover your keys to your first house by asking the bank to mail them. You once had the chance to give the bank an alternate address to which they could mail keys but didn't so not they can only mail them to the first house. Since you can't get inside, you cannot retrieve the new keys that they send.
After getting some good advice, you decide to talk to visit the bank personally. You convince them you are the owner of house #1 and they give you a new set of keys. Yay!
You go back to house #1 and finally manage to get in. But, since house #2 is newer, you decide to live there. Now you want to move your furniture so you have a comfortable place to sit and sleep. Oops, you can't take the furniture from the old house because of your agreement with the Furniture seller so you have to buy new furniture.
House = Apple ID
Keys = Password
Furniture = Apps and other content purchased with the first Apple ID
Keys = Password
Alternate Address = Alternate Email Address
Furniture Seller = Apple
Furniture Makers = App Developers, Film and Music Rights Holders
You may not agree with this, but the fact is, Apple owns very little of the content they sell - basically only their own apps and iOS itself. Allowing merging of Apple IDs or transfering ownership of Apps from one Apple ID to another is a logistical nightmare and would create major issues with app developers, music and film rights holders and anyone else who provides content for sale through iTunes or the App Store.
You cannot compare a functioning iCloud with non-functioning iTunes and App Stores. iCloud doesn't care about your apps - it's about syncing and identification (iMessage, Facetime, iCloud services like Find My iDevice) only. So long as you are using the same Apple ID on each device, it will sync between them any supported content you decide. In fact you can use a different Apple ID for all there if you wanted. The key is to be CONSISTENT.
One additional thing we have not brought up already. If the iPad was activated with your original Apple ID and you ever need to restore it (not an uncommon possibility), you will run into a problem with Activation Lock. It's a security feature designed to discourage iDevice theft by rendering it useless if one tries to activate it using anything other than the Apple ID used to activate it originally.
Again, you may not agree with how it works, but I hope this finally makes sense and you at least understand how it works.

Itunes is asking for extra id info, itunes is asking for extra id info

i am trying to rent films and itunes is asking for extra id info like what was the first car i bought or who was my first teacher and i havent a clue - anybody out there that can help me?

The lock screen passcode - 4-digit PIN.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software.

How do I stop iTunes constantly asking for ID

how do I stop iTunes constantly asking for ID

I had that problem one time. Turned out to be purchased music from another ID.
Take a look at this:
http://macs.about.com/od/appleconsumersoftware/qt/Problem-Authorizing-Itunes-To- Play-Purchased-Music.htm
Tom

My iPhone says connect to iTunes but i synced it to a different computer and my lock/sleep button is broken so i cant turn it off. I tried letting the battery die so I could try out the iPhone recovery method however it didn t work that way either. Any he

My iPhone says connect to iTunes but i synced it to a different computer and my lock/sleep button is broken so i cant turn it off. I tried letting the battery die so I could try out the iPhone recovery method however it didn t work that way either. Any h

The only way out of Recovery mode is to connect to iTunes and restore. If you cannot access the computer you normally sync with, you will lose all of your content, unless you sync to iCloud. With no backup present, your content will be lost.

What can I do, iPad disabled/lockout and iTunes keeps asking for password, I cannot restore...iTunes grays out backup and restore but my iPad and iPod shows on Apple etc..

What can I do, iPad disabled/lockout and iTunes keeps asking for password, I cannot restore...iTunes grays out backup and restore but my iPad and iPod shows on Apple etc..???

Try and force iPad into Recovery Mode:
1. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
2. Connect USB cable to computer, leave the other end alone
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times to recover your iPad

ITunes is asking for me to enter my passcode when I connect my iPod (3rd Gen) but I cannot enter my passcode in my iPod as it appears to be locked on "connect to iTunes" screen, unless I turn it off. What shall I do?

Similar Messages

Maybe you are looking for