Itunes is stuck accessing store? Windows 7 64 bit, just did 10.6.1.7 upgrade

Itunes is stuck accessing store . Windows 7 64 bit just upgraded to 10.6.1.7 , tried uninstall and trind winsock reset neither worked

Try here:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
You seem to have an iTunes problem and not an iPod problem. The iTunes forum is likely a better forum to post in.

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I can't download itunes 10.3.1 for Windows 7 64 bit

I can't download itunes 10.3.1 for Windows 7 64 bit.
I tried the suggestion to delete existing iTunes before installing the updated version.
I receive a message that a file is in use when I try to delete iPOD.
I started Task Manager to stop services for iTunes as suggested but it is not listed.
How do I install iTunes 10.3.1 for Windows 7 - 64 bit?

I got the same message about the network resource that I can't access. The only difference is that I couldn't install Itunes 10.3 because I can't remove the old version of Bonjour. I couldn't get rid of anything in add/remove programs, but I went into my program folders and deleted everything that had to do with Itunes. I also ran a Windows Cleanup Utiltiy. Nothing will work. I still can't remove Itunes, Bonjour, Quicktime, MobileMe Control Panel, Apple Mobile Device Support, Apple Application Support, or Apple Software Update in add/remove programs because they are on a network resource that I can't access even though I deleted them from the program folders. This is very frustrating!

Having issues installing iTunes 11.1.4 for Windows 7 (64 bit).

Issues installing iTunes 11.1.4 for Windows 7 (64 bit).This install clobbered my previous version of iTunes. Error message is "service Apple Mobile Device failed to start". Cannot start the service manually even though I am the administrator of the machine. There is obviously some conflict that was recently introduced by a Windows update or in the Apple installation. I have tried removing iTunes and the AMDS (the Apple mobile device service) and reinstalling with the same error message.
Thanks for any suggestions you can provide!
Marilyn

Hey there Marylin,
It sounds like you are unable to start iTunes due to this error message even after uninstalling the iTunes application and the Apple Mobile device. I would recommend uninstalling not just those 2 applications but iTunes and ALL its associated applications with the following article:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Thank you for using Apple Support Communities.
Regards,
Sterling

Current version of itunes will not open in windows 7 64 bit

itunes will not open from windows 7 64 bit. It is the current version of itunes....can't sync ipad.

Hey ArborBarber,
I understand that you are having issues with iTunes launching on your Windows 7 machine. The following article may provide more help in troubleshooting:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
Thanks,
Matt M.

I tried loading itunes 10.5 onto my window vista 32-bit. it finishes the download and then when i go to install it say an error occured. Can someone help plz?

I tried loading itunes 10.5 onto my window wista 32-bit. It finishes the download and when i try to install it. I says that an error occured while trying to install.
Can somebody help me plz?

Hi all, I know this is a very old thread, but I was battling this issue for awhile and wanted to provide my solution in case future users encounter a similar issue.
I am running Windows 8. I encountered this issue while trying to install iTunes 11.1 x64 version. After some troubleshooting, I discovered that the real issue was trying to install the Apple Mobile Device service.
My resolution was installing the Microsoft Visual C++ 2005 Redistributable Package. It is available from Microsoft. A search on Google should reveal it. However, here is the latest link that I used: https://www.microsoft.com/en-us/download/details.aspx?displaylang=en&id=14431
Note that redistributable packages for more recent versions of Visual C++ (eg 2008, 2010) will NOT work. Only 2005 version worked for me.
Good luck!

TS3212 We can't download iTunes for our computers! (Windows 7 64-bit)

Hi, I'd welcome some helpful advice for downloading iTunes for a computer with Windows 7 64 bit operating system. I have older computers with Windows Vista 32 bit systems and have no trouble either downloading or installing iTunes to them. However with two computers using Windows 7 64 bit systems I click on download iTunes then a screen comes up and tells me thanks for downloading iTunes, eventhough nothing has downloaded! No dialogue boxes come up and I don't have pop up blockers enabled on my browser (Internet Explorer} or on my antivirus! So I can't even download the blasted thing let alone install it! thank you for your consideration.

Thanks for the advice, however I had already tried using Firefox originally and then Internet Explorer but the result was still the same.

Remote VPN access with Windows 7, 64 bit

Hey there,
What do you guys suggest for Remote VPN access with Windows 7, 64 bit?

Hi,
You can configure a Remote access VPN with a windows 7, 64 bit client. You wieall hav to download a IPsec VPN client specially for a 64-bit machine. It should not give you much trouble.
The client is vpnclient-winx64-msi-5.0.07.0290-k9.exe. it is available on cisco.com site.
hope this helps.
Regards,
Anisha
P.S.: please mark this thread as resolved if you feel your query is resolved. Do rate helpful posts.

No Protection Tools! I have enabled enhanced security. This is Acrobat XI on Windows 7 64-bit. Did same install on a Win8 server and it's fine.

I just want the protection tools to show on the Tools dropdown! So I can use them...

Hi Sara,
Thanks for putting me in the right place. I'm not much of an
online-community person!
Here's what happened after your email:
1. I went into Acrobat and clicked the down arrow as you described. I
previously had been clicking in the View menu. I saw the Protection
tools and I was so excited.
2. So then I clicked on "allow multiple panels open" whereupon the
Protection tools disappeared! They did not reappear when I unclicked the
"allow multiple panels open".
3. Remembered that I hadn't reinstalled the updates after reinstalling
Acrobat in hopes that would fix this problem, so I installed the
updates. I'm now on 11.0.07.
Sadly, still no protection tools appearing in either the View-> Toolsets
or the down-arrow in the upper-right corners of the Tools panel. Bummer.
This is so strange, since the same installation worked great on our Win8
server!
PNG Karen
On 2014-06-11 15:14, Sara.Forsberg wrote:
NO PROTECTION TOOLS! I HAVE ENABLED ENHANCED SECURITY. THIS IS ACROBAT XI ON WINDOWS 7 64-BIT. DID SAME INSTALL ON A WIN8 SERVER AND IT'S FINE.
created by Sara.Forsberg in Acrobat Installation & Update Issues - View the full discussion

ITunes freezes on 'Accessing Store'

Anyone else having trouble with the Store? Bought a new 30G to replace my G2, loaded up fine, no problem, store worked earlier, now it just freezes on 'accessing store'.

I havd solved this one by reading a previous posting which recommended uninstall and installing version 7.2 from web site httop://filehippo.com/download_itunes/?2736
Thanks to original poster

Itunes match stops Itunes from working on a windows 7 64 bit PC

Microsoft Windows 7 x64 Ultimate Edition (Build 7600)
Dell Inc. Studio XPS 9100
iTunes 11.1.3.8
QuickTime not available
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver 1.63.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00DCBC201208EEA8
Current user is not an administrator.
The current local date and time is 2014-01-09 08:19:31.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., AMD RADEON HD 6670
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: ce06aa4a18a321df2eefb3c779bf1239
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:           {F0B5354E-8EA6-45CE-B27E-B80027B7F62B}
Description:                 DW1525 (802.11n) WLAN PCIe Card
IP Address:                 0.0.0.0
Subnet Mask:             0.0.0.0
Default Gateway:       0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:         Wed Dec 31 18:00:00 1969
Lease Expires:           Wed Dec 31 18:00:00 1969
DNS Servers:
Adapter Name:           {7CA2450F-3522-4C73-B0C8-FF6853F09CF8}
Description:                 Realtek PCIe GBE Family Controller
IP Address:                 192.168.1.100
Subnet Mask:             255.255.255.0
Default Gateway:       192.168.1.1
DHCP Enabled:          Yes
DHCP Server:             192.168.1.1
Lease Obtained:         Wed Jan 08 23:57:05 2014
Lease Expires:           Thu Jan 09 23:57:05 2014
DNS Servers:              192.168.1.1
                                        75.75.75.75
                                        75.75.76.76
Active Connection:    LAN Connection
Connected:                  Yes
Online:                          Yes
Using Modem:            No
Using LAN:                  Yes
Using Proxy:               No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2014-01-09 08:17:30.
**** CD/DVD Drive Tests ****
LowerFilters: PxHlpa64 (3.1.1.0),
UpperFilters: GEARAspiWDM (2.2.3.0),
D: PLDS DVDRWBD DH-12E3S, Rev MD11
Drive is empty.
Error Correction is turned on for importing audio CDs.
**** Device Connectivity Tests ****
iPodService 11.1.3.8 (x64) is currently running.
iTunesHelper 11.1.3.8 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
NEC Electronics USB 3.0 Host Controller. Device is working properly.
Intel(R) ICH10 Family USB Universal Host Controller - 3A34. Device is working properly.
Intel(R) ICH10 Family USB Universal Host Controller - 3A35. Device is working properly.
Intel(R) ICH10 Family USB Universal Host Controller - 3A36. Device is working properly.
Intel(R) ICH10 Family USB Universal Host Controller - 3A37. Device is working properly.
Intel(R) ICH10 Family USB Universal Host Controller - 3A38. Device is working properly.
Intel(R) ICH10 Family USB Universal Host Controller - 3A39. Device is working properly.
Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A. Device is working properly.
Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Texas Instruments 1394 OHCI Compliant Host Controller. Device is working properly.
Most Recent Devices Not Currently Connected:
iPod touch (3rd generation) running firmware version 5.1.1
Serial Number:            1B004BB66K2
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.

@Merel, I find it amusing that people have hundreds of blocked senders. I have been using internet mail since late 1980s. I have been actively using some of my mail accounts since before the Millennium. I have no blocked senders.
I used to have blocked senders in MSN messenger and Yahoo messenger as it was the only SPAM control option available, but I have Zero blocked senders in my mail client. I certainly get loads of spam in my Yahoo account, it is something Yahoo appear to be incapable of managing. I get very very little in my other mail accounts, so other providers can mange it.
Thunderbird does an excellent job of managing my spam with only a few each day making it to my inbox.
You appear to think transferring this list from client to client is important. I would really like you to tell me why! Then I would love an explanation why you think syncing of such list has merit.
Most people with lots of blocked senders appear to think a blocklist is a SPAM management tool. It is not.
Either they are using blocked senders for SPAM control, something that is simply not appropriate as it is a slow process. To place each mail in a list and check it against 500 email addresses you don't like simply bogs down the receipt of mail.
Or they are and a particularly unlikable person that just

Cannot download iTunes 10.6.1 on Windows 7 64 bit

I am trying to download iTunes 10.6.1 onto my Windows 7 64 bit PC and get the message that the installer has insufficient privileges to access this directory: C\ Program Data\Microsoft Windows\Start Menu\Programs\iTunes. The installation cannot continue. Log on as administrator or conatact your system administrator. I am the administrator for this personal PC and am logged in as such. Anyone have any ideas how to get around this snafu??

I had this problem and struggled quite a bit with it, it was beyond frustrating!
I finally did the following to get it to work:
1) I completely uninstalled everything Apple related.. iTunes, Quicktime, Apple Mobile Device Support, Bonjour, etc. reboot the computer so everything is out of memory, cache etc...
2) I plugged in my apple device and installed the drivers for the device (in my case it was an iPhone), and then rebooted.
3) When started up, I got a notice that I needed to update my apple installations, from Apple Software Update, which was essentially the same thing as installing everything fresh as I had previously taken everything off my computer
4) When I ran all of the installations from the Apple Software Update then I had no problems at all. This is the key to the solution...to run it from Apple Software Update, vs downloading the installation off of the website.
I am not sure if plugging the device in first helped or not, and/or if you could just pull down apple software update from the website, but that was what I did, so I thought I had better list it.
Hopefully this works for others, as I was at the end of my rope. It appears that the download from the Apple website has some sort of glitch for Windows 7 64 bit that the Apple Software Update does not.
Good Luck!
Becky

ITunes & User Account Control In Windows 7 64 Bit

I have an iPod Touch 5G, and a PC running Windows 7 64 bit. The latest Windows 64 bit iTunes with the latest update that was released a few days ago is installed. When the PC starts, a warning screen appears asking if I want to allow iTunes to run. This is the iTunes Helper app that wants to open first and stay resident so that if I plug in my iPod Touch it will be recognized and open iTunes as designed.
Yes, on the summary pane in iTunes, the “Open iTunes when this iPod is attached” option is checked and so is the option for connecting via wireless.
The only way to prevent this is to turn off User Account Control for the entire PC which of course should not be necessary if iTunes was working as designed with the proper certificates installed.
I have removed iTunes, Bonjour and the two other Apple apps that appear in Control Panel >Programs, then re-installed the iTunes Win7 64 bit file as administrator.
It's installed as the administrator and the only user on the PC, hence by default I am the administrator. I have also clicked on Properties for iTunes, Run as Administrator, but the UAC warning screen will still appear every single time I boot the PC.
How do I get iTunes to be properly recognized so that Windows doesn’t detect it as a rouge program trying to gain access that it’s not entitled to.
Furthermore, this also prevents me from drag & dropping songs from Explorer to iTunes. The only way I can drag & drop songs from Explorer to iTunes is to turn UAC off completely.This is a feature that is explained in the instructions as a means of linking songs from your Explorer folders so they reflect in iTunes.
This appears to have been an issue since 2010 as others have experienced it also, so hopefully by now the procedure for resolving it must have surfaced.

Quicktime does NOT start
Many thanks.
In recent times, the error-message-free iTunes and QuickTime launch failures have been indicating that another application has stashed old QuickTime componentry in your system files.
So just in case we'll go looking for older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
Open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

How can I sync my iPod Classic with iTunes 11.1.4 and Windows 7 64-bit?

After assistance from ‘b Noir’ (and losing--then finally regaining--my DVD/CD reader in the process), I finally installed the iTunes Version 11.1.4 update on my Windows 7 64-bit PC. So I am again able to import music from CDs, play music on my PC with iTunes, and burn CDs as I could do with previous iTunes versions. Then, however, I purchased some new music and tried to sync iTunes with my iPod Classic for the first time since the update to 11.1.4. So far, I have been spectacularly unsuccessful. Can anyone help me?
With previous iTunes versions, sync was automatic when I connected iPod to a USB port. Now when I connect iPod Classic to PC's USB port (I've tried two different ports), iPod’s screen says “Connecting” but iTunes doesn’t open. And while iPod is connected to the USB port, I can't open iTunes by right-clicking its icon and selecting “Open.” (ITunes, however, always opens OK if iPod is NOT connected). With the iPod connected to a PC's USB port, I opened Windows 7 “Devices and Printers.” Devices shown included both (a) the “Apple iPod USB Device” and (b) “Apple Mobile Device USB Driver.” I right-clicked each of these device icons in turn and selected “troubleshoot.” Both times, the report was “Troubleshooting couldn’t identify the problem.”
I am also unable to properly “eject” the iPod. I tried ejecting (a) from the Windows taskbar's Notification Area, (b) from Windows “Devices and Printers” and (c) by right clicking the iTunes icon and selecting “Eject.” Nothing worked, so I reluctantly pulled the cable out of the iPod without ejecting. That causes a yellow triangle with an exclamation point to appear in “Devices and Printers” for my PC—which disappears after shutting down and rebooting the PC.
If I start iTunes and THEN connect the iPod Classic to the USB port, iTunes does nothing and almost instantly freezes (shows as “not responding” in Windows Task Manager and I have to close it via Task Manager).
Suggestions, please, on what I need to do? My iPod Classic continues to work just fine, but I can't put any of my newly purchased music on it and I guess it will become an expensive paperweight if the battery happens to run down. If nothing else, is there an old version of iTunes I can download somewhere that likely will work with the iPod Classic and my PC setup? Thanks so much!

Hi turingtest2,
Thanks so much for your response--yes, I've seen the TS1363 document.
I was able to open iTunes, start the iPod Diagnostic Device Connectivity Test, and connect the iPod when prompted to do so. The only problem reported by the diagnostic program was "No iPod, iPhone or iPad found." So it does seem as if the TS1363 document should apply. But I have tried connecting the iPod after executing each of Steps 1, 2, 3, 5, 6, and 9 shown there and nothing has worked so far. Details follow:
--Went through the iPod Classic troubleshooting assistant--except I did not "reset" the iPod (because having all my "old" music available on the iPod has value to me).
--Restarted iPod Service.
--Restarted Apple Mobile Device Service.
--Verified that the Apple Mobile Device USB Driver is installed. There is no down arrow or question mark or other indication of problem with it.
--Tried two different USB ports (I assume that is what is meant by "change your iPod's drive letter"?).
--Temporarily disabled Norton Antivirus.
For some reason, there are 368 files and 60 folders in the Temp folder under my user name, and it looks like at least some are "read-only." Windows wouldn't let me delete or move the folder, even after I turned off Norton AntiVirus and closed the programs in the "Notification Area" that I could figure out how to close.
I'm very reluctant to get into messing with Config files or registry keys. And I have already tried uninstalling/reinstalling iTunes 11.4.1 so many times. I'm not sure what to do but am considering uninstalling all of the Apple products (again) and try installing an older version of iTunes. Or maybe I should try to install iTunes 11.4.1 on our Windows 8 laptop and see if the iPod will connect to that (although I really need to be able to sync to my desktop PC). Probably won't have time to do either for a few days--too many other things to do. But please let me know if there's something more that's relatively simple and low-risk I could try. Thanks again!

ITunes 9 not loading on Windows 7 64 bit

I have iTunes 9.0.2 for Windows 64 installed on my laptop. It was working fine, but now it isn't loading. I have searched and tried several things so far. I've uninstalled everything apple and reinstalled it. I removed all iTunes folders and rebooted before retinstalling iTunes. I installed it as administrator. I've also played with the compatibility options as well. Any ideas of how to get it to work?

I have had a similar problem today. Sorted it tho!!Follow this and it should work.
Go to start menu and click RUN (bottom RHS) in the address bar type- msconfig press return. This will open a new window, click on selective start up, click 'apply' now click on the services tab and scroll down to 'Bonjour Service' deselect this box then click 'apply' then click OK. A box will now ask you if you want to restart, click restart. Once the computer restarts it should work. I had to deselect each item in turn until iTunes worked so this took me hours, however, it should be much quicker for you!
Good luck

"iTunes has stopped working" on Windows 7 64-bit

First time using this forum so please forgive me if I am posting this in the wrong place.
I bought a new Gateway desktop running Windows 7 64 bit. The first thing I tried to install on this new computer is iTunes. I downloaded and installed V10.5.1 64 bit from the Apple site. Every time I try to open iTunes I get "iTunes has stopped working" and it shuts down. I am not able to get into iTunes at all. I read all the support forums regarding this issue, cleaned my folders, uninstalled and reinstalled, etc and nothing is working. Can someone please help me? I am not a techie and do not have debuggers, etc.
Thank you for your time.

i had the same problem try this out, it has worked for me.
go to my computer > local drive (C:) > Program Files (X86) > Itunes.
once you get there if you see an Itunes icon that just says "Itunes" change the file name to "Itunes.exe."
then try and boot up itunes. lemme know if this works for you

Itunes is stuck accessing store? Windows 7 64 bit, just did 10.6.1.7 upgrade

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