ITunes keeps asking my security questions on every purchase

iTunes keeps asking my security questions on every purchase. I forget the message, but it said someting about this being my first time dowloading. I know the answers, so I enter them and proceed to download my purchase. But next time I make a purchase I have to answer them again. I only noticed this after reinstalling iTunes after updating windows 8 to windows 8.1

Click "Manage Account" on the left here:
http://www.apple.com/support/appleid/

Similar Messages

  • HT2731 Why does itunes keep asking me security questions I never answered while setting up my account and what should I do?

    ITunes won't let me purchase apps because it contiues to ask me security questions that I never setup.  For example, I set up the following:
    Name of my best friend in High School?
    It keeps asking me about my first pets name and my favorite book as a child.

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (113734)

  • It keeps asking for security questions i dont remmber and i cant reach apple

    I just bought 10 $i tunes gift card .. But when i make abuy it keep asking for security questions . Icreated my id 3 years ago and i really dont remmber the answers   I tried to reach apple support but its only available for us phone numper   What should i do now ?? Ineed help

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • When trying to install an app it keeps asking for security questions seems wierd

    When trying to install an app it keeps asking for security questions seems wierd

    All fixed u have to set up the questions still no credit card info reqd so that's good

  • Itunes keeps asking to verify pament info,every time I do it 1 dollar is being charged.How to fix?

    Itunes keeps asking to verify pament info,every time I do it 1 dollar is being charged.How to fix?

    I'm having the same issue.  I've been completely locked out of the app store because MLB.com is trying to charge me $3.13.  I recently updated my phone to iOS 7.0.4 and I need to re-download my apps.  It doesn't seem very fair that I cant access the apps that I have paid for and my FREE apps because of one app.  I would understand if MLB at bat wasnt working but I now have ZERO apps on my phone minus the basic ones that come with iOS...Someone help us!!  =O 

  • I can not remember my security answers to the questions, i am wanting to buy some music but it keeps asking for security questions when i cannot remember! What do i do?

    I want to buy new music off itunes website on my Ipad, i know my email and password, after i have typed them in it asks me for a security questionaire. However i do not remeber the answers, how am i meant to download music as this is stopping me from doing it. I really need help as it is really annoying me! Thank you.

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (96967)

  • TS3297 Won't let me buy music..... Keeps asking for security questions

    Me my brother and dad all share the same account. The fact that we can't buy music is very frustrating please help

    Do you know the answers to your security questions ? If you do then you should be able to answer them and be able to buy music (other people have also posted over the last couple of days about being asked for their answers despite it not being the first purchase on the computer or device).
    If you can't remember the answers and you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • ITunes keeps asking for my password, and every time I go to look at my account info it says my session has timed out?

    I'm trying to change my payment information, yet everyime it asks for my password, I'll enter it but it just keeps asking? And when it finally gets through and I click on payment information, it says my session has timed out. How can I fix this? I've tried to do it on multiple devices but it's happening on all of them.

    Same thing happens to me as well. Might be a community wide problem, I tried entering my information on multiple devices and it doesn't wanna work, it gives me the same error when trying to purchase it's a good day to die hard

  • TS1389 itunes keeps asking for re-authorisation to play purchased songs.  Apple suggestions do not help.

    I have iTunes 11.1.5.  I think this problem started after I updated iTunes.  I cannot play anymore the music I had purchased from iTunes.  The suggestions on the Apple web site do not work.
    They were
    * Make sure you authorise the computer using the correct name that you purchased the song
    * Update your software
    I have tried them.  I am using the correct ID and my software is up-to-date.  Besides, I could play them before.
    What goes?  Is this a problem only for me or is it more common?
    Why isn't there any credible competition to iTunes and Apple TV?  They do not deserve the market dominance they have.

    If you've done all the steps in this article,
    http://docs.info.apple.com/article.html?artnum=306424
    contact iTunes store support at the bottom of this page
    http://www.apple.com/support/itunes/store/authorization/

  • TS1702 Asking for security question to be answered that I don't know the answer to.

    Itunes is asking fo security questions to be answered that I don't seem to know the answers to. Need help fixing this problem.

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • I'm purchasing apps asking for security questions??

    i'm making purchases on ipod touch from the app store but it keeps asking for security questions and i'm not able to enter my password it keeps asking for it

    Within the last week or so Apple ha sadded additional security questions. Just complete what is asked and yu should be able to purchase them.

  • Ok i have been trying to download albums, songs, apps, etc. and my itunes keeps asking me for the security question and for the life of me i cant remember the answers. I dont know what the email is that receives the question reset.

    ok i have been trying to download albums, songs, apps, etc. and my itunes keeps asking me for the security question and for the life of me i cant remember the answers. I dont know what the email is that receives the question reset. is there anything i can do to fix this or am i screwed?

    If you have music that was purchased on different iTunes accounts than the one you use, then you must provide the password, otherwise the tunes are not considered yours.  You can turn off iCloud and just use the usual USB sync method.  But I wonder whether you'll have the same problem?

  • I am trying to download a movie in iTunes and I was asked two security questions. They are different form the questions I chose and whenever I exit and try again, I see that the questions change every time. How can I reset the questions?

    I am trying to download a movie in iTunes and I was asked two security questions. They are different form the questions I chose and whenever I exit and try again, I see that the questions change every time. How can I reset the questions?

    From a Kappy  post
    The Best Alternatives for Security Questions and Rescue Mail
    1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I tried to buy an app and itunes keeps asking for a security code.  What is a security code?  I do not have one.  I have a password.

    I tried to buy an app and itunes keeps asking for a security code.  What is a security code?  I only have a password! And ID

    Are you using a credit card?
    http://store.apple.com/au/help/payments#creditus
    Security codes
    The credit card security code is a unique three or four digit number printed on the front (American Express) or back (Visa/MasterCard) of your card.

  • TS3297 I have an iPhone and recently bought an iPod 4 touch what l am using the same apple ID for. The iPod won't let me download songs from iTunes it is asking me security questions which I don't think I have put answers to in the first place.

    I have an iPhone and recently bought an iPod 4 touch what l am using the same apple ID for. The iPod won't let me download songs from iTunes it is asking me security questions which I don't think I have put answers to in the first place, because of this it won't let me buy any songs on iTunes

    It's probably asking you to verify the security code found on the back of your credit card.
    Regards.

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