ITunes movies keeps freezing

Every time I try to go into the Movie section of the iTunes store my computer completely freezes up. Why? What can I do?

I need help i can play my epsode of a tv show i bought but it only shows the first veiw of the movie but the the pic freezes and u can hear the sow still going please help

Similar Messages

  • Does anyone have problems with iTunes movie rentals freezing in the middle of the movie?

    Does anyone have problems with iTunes movie rentals freezing in the middle of the movie, requiring a force quit, which causes your rental to disappear? This has happened multiple times to me recently. Last time Apple didn't refund my money after reporting the problem. I have been using iTunes for many years but am about to give up.

    Correction: I was refunded for the previous movie freeze.

  • My iTunes movie rental freezes during the opening credits always at the same place.

    my iTunes movie rental freezes during the opening credits always at the same place.  What is the cure?  Can I recieve credit for the rental since I could not view it in its entirerty?

    Hi Epski
    Let us know how you go as i'm having the same issue also. I upgraded to yosemite and itunes 12 at the same time and thought the OS upgrade was the issue. I downgraded back to Mavericks again (for lots of reasons i won't go in to here) thinking this would fix the problem but it didn't.
    When i play any video content from itunes 12 in full screen goes dark once the controls fade away. QT, appletv or anything else plays them perfectly, as per itunes 11!
    You don't have a Samsung TV by any chance do you?

  • I have lost all of my songs on my Ipod touch.  My computer that contains the Itunes library keeps freezing.  How do I move my songs from my old computer to my new computer.  Keep in mind that when I synced my ipod on my new computer I now have no songs on

    My computer is old and keeps freezing up.  I need to get my Itune purchases to a new computer.  I messed up and synced my Ipod with my new computer before I moved my library over.  Now my Ipod has no songs on it and the songs are frozen in my old computer.  Is there anyway to get my songs onto my new computer and have my Ipod touch sync with my new computer.  Or have I lost all of my songs?  HELP

    Songs purchased from iTunes Store?

  • Itunes videos keep freezing

    Everytime I try to play a video on itunes or movie, the playback is terrible keeps freezing and repeating like if it was a remix or something, what could be the reason

    Hello Lemau
    Start with the article below to troubleshoot issues with both video and audio playback with iTunes media.
    iTunes for Windows XP: Troubleshooting video playback
    http://support.apple.com/kb/TS1386
    iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
    http://support.apple.com/kb/ts1362
    Regards,
    -Norm G.

  • HT1657 Movie keeps freezing and not playing. Every two or three minutes? First time with this probel, why is it happening?

    Have rented a movie. Trying to watch through iTunes and it keeps freezing! have watched many this way without this issue at all. Whay is it happening now?

    My daughter has had her Razr for about 9 months now.  About two weeks ago she picked up her phone in the morning on her way to school when she noticed two cracks, both starting at the camera lens. One goes completely to the bottom and the other goes sharply to the side. She has never dropped it and me and my husband went over it with a fine tooth comb. We looked under a magnifying glass and could no find any reason for the glass to crack. Not one ding, scratch or bang. Our daughter really takes good care of her stuff, but we still wanted to make sure before we sent it in for repairs. Well we did and we got a reply from Motorola with a picture of the cracks saying this was customer abuse and that it is not covered under warranty. Even though they did not find any physical damage to back it up. Well I e-mailed them back and told them I did a little research and found pages of people having the same problems. Well I did not hear from them until I received a notice from Fed Ex that they were sending the phone back. NOT FIXED!!! I went to look up why and guess what there is no case open any more for the phone. It has been wiped clean. I put in the RMA # it comes back not found, I put in the ID #, the SN# and all comes back not found. Yet a day earlier all the info was there. I know there is a lot more people like me and all of you, but they just don't want to be bothered so they pay to have it fix, just to have it do it again. Unless they have found the problem and only fixing it on a customer pay only set up. I am furious and will not be recommending this phone to anyone. And to think I was considering this phone for my next up grade! NOT!!!!

  • Why does my iTunes store keep freezing when switching iTunes stores?

    I have an account in both the Canada store and the U.S. store (I buy U.S. iTunes cards for use as some shows do not come to Canada until nearly a year after its U.S. store release). However, and don't ask why I haven't posted about this earlier I noticed for the past month or two when I switch from one to the other, my iTunes freezes completely forcing me to Force Quit it and restart. It will then be in the store I was switching into (from Canada to U.S. or vice versa) but it still had to freeze and be re-opened before I could access it. Is there any reason this might be happening? I feel like it might've happened after the most recent update because it did not used to do this. I have the latest iTunes update 11.1.3 (8).
    Thanks for anyone's help.

    One direction luver Jenna wrote:
    My iTunes Store keeps crashing ...
    Try This...
    Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • Why does my itunes store keep freezing?

    Downloaded latest version of itunes. Now when i enter the itunes store it freezes my laptop and i cant do anything

    One direction luver Jenna wrote:
    My iTunes Store keeps crashing ...
    Try This...
    Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • HT1595 Movie keeps freezing

    I downloaded a movie on my iPad, it plays fine there but if I try to play via AirPlay or my Apple TV it keeps freezing up when I try to watch.  This always happens with Apple TV movies.  I have the latest update and that was no help.  Internet/wifi is working fine. Any ideas?

    Hi Linda,
    welcome to this forum
    1) have a look to the far right... there's the point "View My Profile"... give us as much info about your system you can...
    2) tell us, what version of iMovie you're using....
    3) when and where is your movie "freezing"? in iMovie? after export? …
    4) tell us about how much free space you have, if you use any external drives, etc.....
    there're zillions of options, what happend to your movie... discribe as precise as possible... and we make a guess.....
    besides:
    one hour of iMovie project is min. ~12Gb of data.... video is extremely space consuming

  • TS1424 my itunes movies keep glitching out.

    my itunes movies will play but when they talk or something in a movie and some tv shows it sounds like a skipping disk. is there something wrong with my itunes or do i have a virus....?

    Repair your QuickTime.
    Control Panel >
    XP - Add n Remove Programs
    Win7/Vista - Programs n Features
    Highlight QuickTime, click CHANGE the REPAIR.

  • Itunes downloaded movies keep freezing during playback

    and i have to keep pressing play every few seconds

    Hi mate
    Sorry about the lack of information but I must admit that I am not the best on computers but I am trying to learn. The best way to describe what is happening is this -
    I download videos from sky player or a sharing site and it downloads fine as I have done since January. When I try to watch the movie it will start fine but after several minutes of watching it the screen freezes (only for a nano second) and then starts again. There does not seem to be a problem when I watch a DVD just via this way.
    Now trying to answer your questions, I currently use windows media player as I am on windows 7.
    I have attached my diagnostics report about my system if that helps below:-
    Model Name _ _ _ _ _ _ _ _ _ _Satellite A660
    Part Number_ _ _ _ _ _ _ _ _ _
    Serial Number_ _ _ _ _ _ _ _ _
    OS Version _ _ _ _ _ _ _ _ _ _Microsoft Windows 7 Home Premium 6.1.7600
    BIOS Version _ _ _ _ _ _ _ _ _2.00
    CPU_ _ _ _ _ _ _ _ _ _ _ _ _ _Intel(R) Core(TM) i5 CPU M 460 @ 2.53GHz_
    Physical Memory_ _ _ _ _ _ _ _4096MB RAM
    Hard Disk Capacity _ _ _ _ _ _487,365,537,792 [Byte] 453.895 [GB]_
    Hard Disk Free Space Capacity_397,436,768,256 [Byte] 370.142 [GB]_
    Video_ _ _ _ _ _ _ _ _ _ _ _ _NVIDIA GeForce 310M version=8.16.11.8988_
    Screen Resolution_ _ _ _ _ _ _1366 x 768 Pixels_
    Color Quality_ _ _ _ _ _ _ _ _True Color (32 Bit)_
    Sound_ _ _ _ _ _ _ _ _ _ _ _ _Realtek High Definition Audio version=6.0.1.6069
    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _Intel(R) Display Audio version=6.12.0.3047
    Network_ _ _ _ _ _ _ _ _ _ _ _Realtek PCIe FE Family Controller version=7.20.503.2010
    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _Broadcom 802.11n Network Adapter version=5.60.48.35
    Modem_ _ _ _ _ _ _ _ _ _ _ _ _None
    Internet Explorer_ _ _ _ _ _ _8
    IDE Device _ _ _ _ _ _ _ _ _ _TOSHIBA
    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _HL-DT-ST BDDVDRW CT30F FW version=YT04
    Hope this helps you.
    Message was edited by: OTTA
    Message was edited by: OTTA

  • ITunes 11 keeps freezing

    Hello,
    I updated to iTunes 11 a few days ago (and I seem to like it, btw) and everything was fine. Until this morning. Everytime I start a song, iTunes just freezes after 20 seconds or so. The song keeps playing, but the software is completely stuck and needs a forced quit.
    I tried rebooting, reinstalling etc. but nothing seems to help as of yet.
    I have a mid '10 macbook pro and a library with 10.000 songs, all of them in iTunes Match...
    Does anyone else have this problem? Any idea what's going wrong?
    edit: Sorry, i only just noted the other thread. I've tried the 32-bit thing, but it wasn't running in that mode to begin with...

    I found the solution. Apparantly, iTunes can't handle my iPhone 4 as of yet. Everytime I connect it, after a few seconds the color wheel pops up and it's stuck. Disconnect it, and it seems to work alright. Well...

  • ITunes movies keep disappearing

    I have a large collection of movies in iTunes and some keep disappearing.  I haven't looked for music and apps, but I'll redownload the movie from iCloud and I'll quite iTunes, reopen it, and the movie is gone again!  I went into the actual iTunes folder and the first thing I noticed was that there 4 or 5 .tmp files, exec files (iTunes Files is what it says in the quick preview), .itdb files, and .xml files.  The normal iTunes Music and Mobile Applications are in there along some others.  So I went into iTunes Music>Movies and all the movies that were missing were there and some duplicates that I redownloaded.  I would prefer not having to start a whole new iTunes folder and drag my content back in.  Is there a file that I can delete or alter that will fix it?  Please help.

    Hello Rpc30,
    There are a couple of options I have that should remedy your situation.
    The first would be to delete and re-download the items that have an exclamation mark, then redownload them from the iTunes store.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/HT2519
    The other option would be to search for the missing movies manually.
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/TS1408
    Cheers,
    Allen

  • New iTunes, film keeps freezing! Help please!

    I have the new iTunes (not sure which version to be honest, whichever was the last to pop up!) and have since downloaded a film from the apple store. It finished downloading and I am now trying to watch it but it won't go 30 seconds without freezing! It then seems to fast forward itself for a couple of seconds to catch up to the point where it should be! Very frustrating as it is the first film I have bought from itunes!!! I have since tried to download another version of itunes, and then tried to play it on Quicktime and it still freezes! Does anybody know how I can get it to play properly!? Help is appreciated.

    From Robert:Lorge Posted: May 29, 2007 8:02 PM
    I may have solved the problems: I am now trying the troubleshoot file someone else posted on a similar problem:
    <http://docs.info.apple.com/article.html?artnum=302856>
    http://docs.info.apple.com/article.html?artnum=302856
    The batch file didn't solve it, but deleting the first preference file: iTunesPref.xml seems to have worked, what it has done so far, on re-clicking on iTunes is that a whole bunch of podcasts downloaded that were not there before (some older ones I may have previously deleted or never downloaded under the podcast subscriptions, am not sure which) and itunes recreated a new preference file. In any event itunes has not frozen yet (half hour to go before podcast updates). Anyway I recommend you to look at the troublshoot page. It should be put at the top of these discussion lists, to save us all several hours of searching for solutions.
    All my kindest best wishes, I am,
    Robert Lorge
    [email protected]

  • Why does the itunes store keep freezing when i try to purchase a song???

    ok so just a few days ago when i tried to download a song i would press the buy button and it would turn green but thats it, it would not ask for my password like it usually does, it would just stay there. sometimes it will even freeze!! but it still lets me hear the bit of song it offers but thats it. i want to download music but it wont let me:( help please!!!!

    See:
    IOS 6 App store crash: Apple Support Communities

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