Itunes no longer supports AOL names?
So I signed up with an aol name years ago on iTunes. I bought a bunch of music under it.
I recently got a new computer. And when I come across a song that I purchased before it gives me the message saying I need to authorize the new computer to play it. But then I try to sign in under the aol name and it tells me that these names no longer work.
So how do I sign in to get all my old songs?
I have a new user ID, but when I sign in there I can't access the songs I bought under my aol name.
Any ideas?
I had the same problem awhile ago. I emailed customer support and had the agent reassign my AOL screen name to an Apple ID. That allowed me to have access to the download history, as I recall. It's been awhile, so Apple may do things differently these days, but it is worth trying to figure out if you can reach someone in customer support to address this issue for you.
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This is my first ever post on any forum so please go easy on me.
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Message was edited by: supermurph -
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Hey there -Poppy-!
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http://www.apple.com/itunes/download/
Windows System Requirements
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Dear iTunes Customer,
Our records indicate that you have been using your AOL Username to sign in to the iTunes Store, App Store, or iBooks Store.
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This transition does not affect any AOL services you may be using with your AOL Username.
AOL Usernames which have not been transitioned to Apple ID will permanently lose access to the iTunes Store, App Store, and iBooks Store after March 30, 2015. Apple will be unable to provide support for AOL Usernames which are not transitioned by this date.
To learn more about this transition, visit support.apple.com/kb/HT204268.
Regards,
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