Itunes no longer working. Trying to download update, but will not let me -
I bought an Itouch for my 17yr old daughter for Christmas. She loved it when she was at my house, but then took it home and the trouble began. Itunes on her computer is not opening, everything else seems to be working fine. She tried to download the latest version of Itunes but it would not let her. A window came up and stated she needed to remove her old Itunes first. She tried that but when she tried to remove the program it would not let her...... short of getting a new computer, any help?
Sounds like windows is having issues on her PC... Buying a new computer might be an extreme resolve...
First question though, does the PC support the minimum requirements for the iPod? If so I'd think about maybe doing asystem restore... If have the restore discs from the original PC purchase? OR does the vendor (like HP or such) on that client allow you to make them? As this might be a quick 3 hour resolve if you do a system restore back to factory defaults and get a clean copy of windows on her device.
DO NOTE: that you will loose other things, so you should back up your data before completing this task.
Otherwise if it doesn't meet the needs or you don't want to do a restore, then you can always do a service for support (like a local computer place to see thier thoughts) or do the extreme and acquire a new device... As its your choice and your money...
Similar Messages
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hi t;
i have had an update in my settings app for a few days but will not let me do it , can ae tell me how to do it ?
yours
AlanFollow these to get yourself back up and running
http://support.apple.com/kb/HT1808 -
HT2404 why is os X update taking so long I tried to download it and would not finish.
why is os X update taking so long I tried to download it and would not finish downloading..
It's been a few days since the original post. If you use Software Update again now, do you still have this problem?
Also, what is the name and version number of the update? If you can't get Software Update to do it for some reason, you can search for that update on Apple Support, then download and install it manually.
Before you do that, run Disk Utility (which is on Applications/Utilities). Select "Macintosh HD" in the sidebar and go to the First Aid tab. Click Verify Disk. This will check to make sure there is nothing is wrong with your startup disk. If there is a problem reported, that may be causing the problem with Software Update. -
What to do now when my iPad won't turn on after I turn it off. It shows only the apple logo. I am sure it has above 70% charge as when I sync my iPad it shows necessary detail in iTunes. I have tried, HOME & POWER button, but did not work.
First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
3: If Unable to Restore, try using the Steps in this article to force the device into Recovery Mode.
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
After you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
I'm trying to transfer photos form my pc to my ipad. Itunes defaults to All Folders under Sync photos. Whatever file I download wipes out what was previously downloaded. It will not let me select Selected folders. How can I transfer additional photos without losing what I already trasnferred?
Another way. You can use a USB flash drive & the camera connection kit.
Plug the USB flash drive (works the same with an SD card) into your computer & create a new folder titled DCIM. Then put your movie/photo files into the folder. The files must have a filename with exactly 8 characters long (no spaces) plus the file extension (i.e., my-movie.mov; DSCN0164.jpg).
Now plug the flash drive into the iPad using the camera connection kit. Open the Photos app, the movie/photo files should appear & you can import. (You can not export using the camera connection kit.)
Secrets of the iPad Camera Connection Kit
http://howto.cnet.com/8301-11310_39-57401068-285/secrets-of-the-ipad-camera-conn ection-kit/
Cheers, Tom -
i have an iphone 3 and im trying to download apps but it wont let me says i need 4.4 or later but my itunes is on 11
It's not referencing your iTunes version. It's referencing your device's iOS version. An iPhone 3G has a maximum iOS of 4.2.1. If an app requires an iOS higher than that, it will not work on your iPhone 3G.
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My ipod touch (model A1213) is not syncing properly. I have updated the software to the latest (2.2.1) and have even resored it. Itunes says it is working and updated but will not sync and apps. Error message says that app will not sync because a newer version needed.
2.2.1 is not the latest available for any ipod touch.
Is yours the original ipod touch?
If so then:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation) -
tried updating to ios 6 on iphone 4 has completely shut my phone off tells me i have to plug into itunes and restore to factory settings but will not let me do this?? need help???
Interceptor94 wrote:
What should I do short of restoring my phone to factory settings?
Nothing. The message means you MUST restore your phone to factory settings. There's no way around this . Your phone is in recovery mode. That's the only way to get it out. -
I have remaining credit at the iTunes Store, but will not let me use without entering 'your Gift Card or Download Code' which, of course, was thrown away months ago, when I first put the code in! Originally it was put into my computer, now I'm trying to redeem on my iPhone. Anybody have any ideas....I mean it IS my money! Thanks Ruthie
What you are saying does not make sense. You redeem a card once, that's it. It doesn't matter what device you are using, as long as it's using the same account, you will get the reminder of your store credits.
Could you give more details now? -
Itunes is asking that I edit payment info, but will not accept any changes to allow me to purchase music? I have changed cards, reentered information, uninstalled and re-installed Itunes. Nothing is working, what do I need to do?
See HT203206: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
Although my apple ipod is 4g it seems to quit accepting the cd's I am trying to download and now will not allow the remaining 2.5gb available on my ipod.
Can anybody out there give me any clues as to why my apple ipod won't allow my remaining 2.5 gb of ipod space to download anymore of my cd's. I am using Itunes library which also doesn't seem to accept the cd's even though they are legitimate in every way and are not homemade.- Unjailbroken iPod never showed % battery. Just the icon.
- Unjailbroken iPod Touches never had a disk mode.
- What happens when you try to drag a wiggling app to a empty space in the bottom? Does it move and snap back? -
how do you transfer a ringtone from your itunes library to your iphone? because my hp will not let me download a tone to my iphone
How to create a ringtone for iPhone on iTunes 10 http://www.simonblog.com/2010/09/06/how-to-create-ringtone-for-iphone-on-itunes- 10/
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HI I HAVE A MAC OS X 10.6.8 AND IM TRYING TO DOWNLOAD IPAGES BUT IT WONT LET. DOES ANYONE KNOW OF ANY PROGRAM CLOSE TO IPAGES OR HOW I CAN DOWNLOAD IPAGES 06?
iWork '09 has three different versions each of which require a different minimum operating system 10.4.11 (x.0); 10.6.6 (x.1); 10.7.4 (x.2). The App Store only has the latest version so you need to buy the iWork DVD off of eBay http://www.ebay.com/sch/i.html?_sop=12&_trkparms=72%253A1234%257C66%253A2%257C65 %253A12%257C39%253A1&_sacat=0&_sc=1&_nkw=iwork+09&rt=nc
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My account needs updating but will not accept my card security code
My account needs updating but will not accept my card security code why?
As of today, I'm having the same problem. My iTunes account has been up and active for a long time using the same card, then suddenly the security code isn't valid. I've double checked all the info and it is correct, but iTunes refuses to accept it… I also tried the article linked above, but it is no help at all. There is no option to select "None" as a payment choice.
Just to be very clear: I've been using my iTunes account to make purchases with this exact card since 2009, my bank info hasn't changed since 2008, my card is not expired, and the security code is correct.
If anyone comes up with a solution, I'd appreciate hearing about it. I can't even get the free updates to my apps since my payment info is busted. Grrrr. -
I cannot get scrabble to work on my ipod touch. It only works on my macbook. I've uploaded, deleted, reloaded and nothing seems to work. It asks for a password but will not let me in. Anyone else have this problem?
Hi BDAqua,
I can go to /System/Library/Frameworks/, but JavaVM.framework/Versions/A/JavaVM does not exist!
Hi Linc,
I have already downloaded that updater, and it says 'A newer version of this package is already installed'
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