Itunes not recognising iphone 3GS. iphone is in a loop of searching..with image of connector to "itunes" on screen. Very frustrating - please help
itunes not recognising iphone 3GS. iphone is in a loop of searching..with image of connector to "itunes" on screen. Very frustrating - please help
Check first if your iTunes is up-to-date. If it's updated, try using a different cable or try plugging it to a different USB port.
Similar Messages
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Usbs not working very frustrating please help
My usbs have all stopped working for no reason just after i did my last windows update even with a roll back it still says this error in the picture very frustrating i updated bios on my motherboard and downloaded usb drives but still did not fix the issue
please help it says unknown usb device(device descriptor failed)whn i plug hard drives in the usb has power but it wont show up on my pc also happens with my keyboard and mouse even after driver re installs please help.Hi,
For this issue,please let us know the error code.
Meanwhile, I suggest we disable and re-enable the USB controller to check the result.
This lets the controllers recover the USB port from its unresponsive condition.
To disable and re-enable the USB controllers, follow these steps:
1.Press Win+X，and select Device Manager.
2.Expand Universal Serial Bus controllers.
Note You might have to scroll down the list to find this item.
3.Right-click the first USB controller under Universal Serial Bus controllers, and then click Uninstall to remove it.
4.Repeat step 3 for each USB controller that is listed under Universal Serial Bus controllers.
5.Restart the computer. After the computer starts, Windows will automatically scan for hardware changes and reinstall all the USB controllers that you uninstalled.
6.Check the USB device to see whether it is working.
Regards,
Kelvin hsu
TechNet Community Support -
HI THERE IS THERE ANYONE WHO CAN HELP ME?I UPGRADE MY IPHONE 3GS TO IOS5 AND NOW IT WONT ACTIVATE AND SAYS THE SIM CARD IS NOT SUPPORTED I CHANGE FOR ANEW SIM ALREADY BUT STILL WONT ACTIVATE.PLEASE HELP
you're responding to a post that's almost 2 months old. Time to post your own thread.
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HT201232 itunes will not recognise my device iphone 5s, pls can some one help???
itunes will not recognise my device iphone 5s, pls can some one help???
Hello Tantoh,
Welcome to the Apple Support Communities!
I understand that your iPhone is not being recognized by iTunes when you connect it. To help resolve this situation, please read over and work through the steps outlined in the attached article.
If you don't see your connected device in iTunes for Mac - Apple Support
Have a great day,
Joe -
TS1369 itunes not recognising iphone- what do I do to fix this?
Have run diagnostic tests after failed sync with iphone and itunes. Itunes not recognising that there is a device attached. What do I do to fix this?
HaveHi Foxknot,
Thanks for visiting Apple Support Communities.
I recommend the troubleshooting steps in this article if iTunes does not recognize your iPhone:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Best Regards,
Jeremy -
i have a iphone 3gs and recently I Erase All Contents and Settings, now my phone is asking me to update to itunes but when I do it comes up with the message...error 10.15, can someone please help?
Your headline says iPhone 3GS, but your text says 3G.
iPhone 3G is not compatible with iOS5. 3GS is. -
My iphone 3gs says I need to restore my phone with itunes. when i connect the phone it says i need to unlock the phone which i cannont due because of the caution on the phone. How do i fix this?
Hold down the power button and home button at the same time until the phone powers on, shuts back off, powers on again and continue to hold it until it shows the itunes logo to plug in to itunes. This should allow you to restore without unlocking it.
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I have an iPhone 3GS and I got a confirmed unlock request with AT&T they said just hook to iTunes and restore and backup and it should be unlocked but doesn't unlock. Any suggestions?
Yes, setup as a new device.
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Why do some of the songs on iTunes not transfer to my iPhone when I drag and attempt to drop them?
Why do some of the songs on iTunes not transfer to my iPhone when I drag and attempt to drop them?
No one hear has any idea why you are having a problem without a lot more information. Have you checked Sync only checked songs? Have you checked "Manually manage music and videos"? Are ANY songs transferrring, or None? Are all of the songs purchased with the same iTunes account? ARE they purchased iTunes songs or from another source? Are you using the same computer all the time (the iPhone can sync music from only one computer at a time)?
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I have iphone 3gs and is neverlocked ,but when i update with itunes it says " We are sorry we are unable to activate your iphone"... ?
You are now locked back to the original carrier.
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cannot sync my iphone with itunes. get this message: iTunes not connected to this iPhone. An unknown error occurred (0xE800002D)
...i have Windows XP. I followed the suggestion to turn off and on the iPhone and at least now my iphone appears under Devices in itunes. Now I'm having problems downloading picutres from my laptop to my iphone. this is my first iphone and apple product.
Thanks Texas and wjosten for responding. -
HT201270 ITunes not Showing iPad and iPhone after IOS7 upgrade.
ITunes not Showing iPad and iPhone after IOS7 upgrade. I have reinstalled iTuned. Repaired services...etc
Hey Sliqueg,
There are a few troubleshooting articles that can help resolve the issue. Check them out here:
For Windows:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
For Mac OS X:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
Sincerely,
Delgadoh -
am using iphone 3g and it is having currently IOS 4.1 version,till what IOS version can i upgrade ? please help me many of my apps are not working esp whatsapp.
iOS 4.2.1 is the latest version of iOS for the 3G.
Facebook and Whatsapp both require 4.3 or higher.
If you want to use those apps, either use the old version that should be in your iTunes library or upgrade the hardware to a 3GS or newer device. -
Itunes not recognising phone and apps saying 'waiting'?
I recently got a replacement iphone from apple after my old one wouldn't charge. I connected it to itunes and restored it from back up of my old phone. Then noticed that all apps on phone were saying 'waiting'. In the meantime I installed new version of itunes and made sure all the apps were updated on itunes. Tried to sync again, but now itunes not recognising the phone? The computer recognises it but nothing comes up on itunes.
I used the trouble shoot and updated the phone software, made sure phone was charged, switched off and on, used a different port etc. Really want to avoid reinstalling itunes if I can help it!I have solved this myself by asking itunes to run a diagnostic on device connections. It told me to go to close itunes on my computer and disconnect the device. Then click 'start', 'control panel', 'administrative tools' (i just searched 'administrative tools' in the start search field.
Then click 'services' and 'apple mobile devices'. This programme was not running at all so I clicked 'start service' on the left and now itunes is recognising my phone again and it is currently syncing, so hopefully that has solved the problem! -
I have installed the new up to date itunes which i can open on my PC, however when i connect my ipad or iphone i get an error saying i cannot use the device as the require software isn't installed?? I'm very confused please help......
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)
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