Itunes question: I purchased 2 songs and they charged me but it didn't download. Said "there was a problem downloading. internet connection was reset." What do I do?
I purchased 2 songs from itunes and was charged for them, but they didn't download.
The message says "there was a problem downloading. The internet connection was reset."
I tried to "download" again, but it won't. Same message.
Download past purchases - Apple Support
I wold try to connect in a different WiFi setting
Similar Messages
-
I am frustrated i just downloaded itunes to my laptop and purchased songs they arent downloading to my ipod.
I have done many times in the past on my desk why is it working working?I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
Itunes/computer freezes purchased songs and download begin
purchased songs from itunes download freezes computer.
my internet connection is perfect.
amazon download perfect.
i re-install itunes tried again same thing happen freezes again.
problem itunes store download.
what is problem?
could you help.Have you tried using "Disk Utility" to repair your disk permissions? You may want to contact AppleCare for assistance on this one, sounds like it may be something else then just iTunes.
-
Many, many songs won't play that I have previously purchased from Itunes...They have an exclamation point and says the file is corrupt or has been moved, Ican locate the files, but they won't play...Will Itunes let me redownload at no charge or am I expected to pay again. Why is this happening?
I'm not sure if your account actually has to be connected to iCloud, but you can redownload previous purchases through it.
This page details how to do that.
If it turns out an iCloud account is required and yours isn't one, I'm sure you could connect your account to iCloud now and it'd work just fine. I know I had a few songs appear on my purchase list from long before I connected mine. -
Afraid if I sync my ipod to itunes library, I'll loose my existing playlists that have my personal cd's burned into it. Thanks.
Change your user ID to something less likely to annoy regulars on this forum who try and help those who want to be helped.
(I bookmarked this question when you first posted it, simply because I suspected that no one would offer help. I guess I was right.) -
So I recently bought 3 new songs, and they won'y show up on my main iTunes Library page or under the artist, but they show up under purchased. How can I get them to show up under the artist/ main library page?
Logging out of itunes store and logging in again has worked for some people
-
Hello. I am receiving "error codes" when trying to dowload songs. It charges me but the songs never download and I have restarted itunes and it does not automatically start downloading as instructed online. Help?
I don't know exactly what they said b/c they are nolonger on my screen. It said something to the effect of "incomplete dowload, there was an eror during the dowload of *Song*".
The songs purchased were showing in my purchased list with an "exclamation point" by them, which I believe indicates the download was incomplete. I restarted iTunes and the songs are no longer on my "Purchased list".
I was still charged after restarting iTunes -
I only have one iTunes account. The other day I made the mistake of downloading purchased songs and movies logged on another user account (Administrator) on the same computer. How do I consolidate all my purchases in my preferred user account?
copy the songs that you downloaded as admin and put it somewhere you can access it from you're preferred account (usb stick / cd / shared folder / external hard drive) log into with you preferred user account and drag and drop the files on top of the itunes icon and they will be imported.
if you have a second computer you could use home sharing to move the music from admin itunes to the second computer and from the second computer to the preferred itununes
ps you can only connect 5 computers to you're itunes account so don't forget to de-autorise when you no-longer wand it. -
I forgot my security questions. Called apple and they want to charge me 19.99 to talk with a real person. What else can I do?I don't have a reset button.
See Kappy’s great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
About Apple ID security questions
http://support.apple.com/kb/HT5665
If you forgot the answers to your Apple ID security questions
http://support.apple.com/kb/HT6170
Cheers, Tom -
how if i purchased the game money in the app and they already charged me but i didn't receive those thing that i purchased?
Hi YU TIANCI,
Welcome to the Apple Support Communities! I understand you have purchased content from inside an application on your iPad, but when you try to access that content you get an alert that it has been purchased but not downloaded. We know your credit card has been charged because you contacted the bank. At this point I would suggest reporting the issue to the iTunes Store. The following article will explain how to report this issue.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
I hope this helps,
-Joe -
I'm having a huge issue with itunes locating my missing files..and it's too many for me to locate 1 by 1..It says I'm missing over 3,000 songs and They are all in my music folder..What can I do to fix this issue? I've looked at all the tutorials on youtube and none of it works. I recently got a new computer and I Back-Up all my music and itunes playlist and I import it on my new computer with the new itunes and I go to play a few songs, it says I'm missing them I locate a few but it's still like 3,000 missing and again they are all on the computer and in one folder..Please Help !
I did that and nothing changed half my songs still have examination marks beside them
I also just tried dragging my folder of music int he playlist and it duplicated all of my songs? My playlist was at 5k now it's at 10k becuz of 3 duplicates of songs. Is there a way to delete multiple duplicate files? -
How do I retrieve my purchased songs and playlists from my iTunes account? I have just had to replace my hard drive and have lost pretty much everything!
You can redownload your iTunes store purchases, but you'll need a backup to recover the playlists.
-
I have money in my account but when I purchase songs it still charges me for it and the balance stays the same...
Login to your account and set payment method to none.
-
I recently had two library's transferred to new computer. I purchased new songs and they ended up in my son's library so I can't sync to my Ipod Nano 7th generation. Is there a way I can merge the library's so I have access to all?
If she has an ipod touch then just sign into her apple I.D. On the computher and sync your ipods. Tell me the result
-
i just purchased songs.it got charged to my credit card before i put in my itunes gift card #. i wanted the purchase on my gift card
You do not have to remove anything in order to use your balance.
It will use the balance first.
Maybe you are looking for
-
hi everybody, I've a big problem with XML on Linux, in details I see my program stopping on Linux at the instruction XMLReader xr = XMLReaderFactory.createXMLReader("org.apache.crimson.parser.XMLReaderImpl"); and it's strange because on Windows it ru
-
Login in to my account has lost its settings
I am in oman. I use a vpn to connect to internet. When I log into my account my contacts, profile picture and money!!! Have disapeared. Anybody knows why? And what to do?
-
Best Size For Back Up Disk?
What is peoples experience with the best or minimum external HD size to use with hourly back ups via Time Machine? I would imagine that at least double the GB of the drive that is being backed up would be necessary, but should it be even greater? Or
-
I have an interactive on line form. I am trying to lock down a text field to Alph only. Where do I find this option.
-
I'd like to be able to capture all the SQL run for a session in SQL Developer. I am aware of the SQL History, however that does not include updates made "directly" to tables via the Data view. I am really more interested in inserts, updates and del