ITunes Refuse to recognise CD

Question

iTunes just refuses to acknowledge that a CD is present so that I can import the trackes. It briefly shows the progress bar contacting the cddb site then this disappears and the no listing of the CD appears. Also if I run the Help+Run CD Diagnostics it is able to read the CD without any problem so it's not a hardware issue.
Another issue which may be related is the Help+Check for iTunes Updates option refuses to work - message "The iTunes Update Server could not be contacted" appears. I originally installed iTunes 5 that came on the disc with the Nano. I've upgraded this to iTunes 6, which I've uninstalled and re-installed twice. I've not re-installed iTunes 5 again from the CD. I've turned off the Windows XP firewall - I've got a Netgear Wireless Router with build in firewall, and that works fine - I've got another laptop using iTunes with another iPod and that works fine with the Netgear and Windows firewall on.
Has anyone else had the same sort of problem - i've tried everything I can think of and it just doesn't work!

Answer 1

Hope you don't mind me muscling in on this topic but I'm having no joy with my query - which is that i-tunes doesn't access gracenote to get CD information. I ave put in a CD previously imported and the track listing comes up put in an un-imported one and just get track1, etc.Have run CD diagnostics and got the following
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
ASUSTeK Computer Inc. K8V-MX
iTunes 6.0.1.3
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: Pfc (2.5.0.201), Cdr4_xp (5.3.1.158),
UpperFilters: Cdralw2k (5.3.1.158), GEARAspiWDM (2.0.4.3),
Video Driver: VIA/S3G UniChrome Pro IGP\VIA/S3G UniChrome Pro IGP
IDE\DiskWDCWD1600BB-00GUA0____________________08.02D08, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskGenericUSB_CF_Reader__1.01, Bus Type USB
USBSTOR\DiskGenericUSB_MS_Reader__1.03, Bus Type USB
USBSTOR\DiskGenericUSB_SD_Reader__1.00, Bus Type USB
USBSTOR\DiskGenericUSB_SM_Reader__1.02, Bus Type USB
IDE\CdRomIDE-DVDDVDRW8631_______________________CX13___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
E: IDE-DVD DVDRW8631, Rev CX13
Audio CD in drive.
Found 14 songs on CD, playing time 59:22 on Audio CD.
Track 1, start time 00:02:32
Track 2, start time 03:58:35
Track 3, start time 08:57:55
Track 4, start time 12:54:30
Track 5, start time 16:12:65
Track 6, start time 19:30:47
Track 7, start time 24:33:27
Track 8, start time 27:56:00
Track 9, start time 32:41:37
Track 10, start time 36:33:50
Track 11, start time 41:03:20
Track 12, start time 44:47:67
Track 13, start time 49:48:20
Track 14, start time 53:47:07
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 8 12 16 24 32 40.
The drive CDRW speeds are: 8.
The drive DVDR speeds are: 8.
The drive DVDRW speeds are: 8.
Hope that might help in getting me back to loading my CDs onto i-tunes. Thanks for listening.