ITunes reports Shuffle with 40GB - Help

I am at a complete loss on this one. After upgrading to iTunes 7.1, my working Shuffle (1st gen) has gone south. iTunes reports it has 30.11GB in use with a capacity of 39.15GB. But this is only a 512MB Shuffle.
I have tried everything I can think of - uninstalled iTunes and reinstalled, downgraded to iTunes 6.0.5, even made sure to remove iPodService, but nothing has help. Although iTunes says it can successfully load songs to my Shuffle, nothing plays, and every time I plug in my Shuffle, iTunes keeps prompting for the Shuffle setup. Searching Google has found nothing and I'm hoping someone here can help me.

actually, all those symptoms are suggesting that you might be having trouble with a windows drive letter confusion. for troubleshooting suggestions on that possibility, see the following document:
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear

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