ITunes says my computer is not authorized but when I sign in it says it is...but won't play purchaces

I am using a laptop from my home family of computers but when I try to play a movie I have transferred from my desktop, first iTunes says I am not authorized to play this movie. Then when I sign in to authorize the movie, it says that I am authorized on this computer but I still can't play the movie. When I try to play it again, the whole routine starts over again. Suggestions????

I'm having exactly the same problem. I just tried all the suggestions in the link from Jim and none of them made any difference. Tried calling Apple support but just got bounced round by people who didn't seem to know what they were talking about.

Similar Messages

My iPhone won't sync to my iTunes because it says my computer is not authorized. When i do authorize it, it claims to already be authorized. When i re-sync my phone it says it is unauthorized. Any help?

my iPhone won't sync to my iTunes because it says my computer is not authorized. When i do authorize it, it claims to already be authorized. When i re-sync my phone it says it is unauthorized. Any help?

Hello katey1717
If you are getting the repeated prompts of asking to authorize your Apple ID, then check out the article below to resolve the issue. Make sure that you go through and remove the SC Info folder and try to authorizer again as that resolved it for me when I had that issue.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Regards,
-Norm G.

More than half of the songs I've downloaded recently will allow playback because it says my computer is not authorized. When i authorize it, iTunes says my computer is already authorized. But the song still won't play. What gives?

How does one fix the problem of iTunes saying my computer is not authorized to play songs I've recently purchased, even though I continue to sign in for authorization? This is bullcrap.

Okay, that sounds like the dodgy tracks have been getting damaged during the download.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

When I try to sync my apps Itunes says my computer is not authorized. When I authorize it it then tells me my computer is already authorized. This only happens when I try to sync apps

When I try to sync my apps from my computer on to my iphone 4 Itunes says the computer is not authorized. I then authorize it and it tells me it is already authorized. I again try to sync the apps and it will once again tell me it is not authorized. I can sync music just not the apps

You are my hero thank you it worked!!!!!! I was afraid to deauthorize in case I lost everything but I figured I would follow your advice....Thank you so much

HT2045 I have downloaded one CD's on my computer for my ipod. But it is saying my computer is not authorized. so when i authorize my computer it says my computer is already authorized. but it still wont play my songs. Help please

I have downloaded a CD onto my computer and there are some songs that say my computer isnt authorized to play the songs. I have authorized my computer and deauthorized it then reauthorized it. It is still saying my computer is not authorized. Help please.

Maybe here:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

I have one song from an album that I bought at itunes that won't play. Instead a dialog box comes up saying this computer is not authorized. When I put in my apple id and password, it says this computer is already authorized. How do I get this fixed?

This album is American Idol Top 4 Season 12 - the song that brings up the dialog box is Emotion by Candice Glover.
Is there a way to redown load the album with out repaying? Is that the best fix??
Thanks,
Scott

Delete the problem track from the iTunes library, allowing iTunes to move the track file to the Trash. Then download the track again from the iTunes Store via this procedure:
http://support.apple.com/kb/ht2519
That fixes the problem for many people. If problems with the track persist, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards.

I purchased a song on itunes and when I play it, it says my computer is not authorized. A window pops to authorize my computer so I type in my account info and hit authorize. After that a window pops up saying it is already authorize but still won't play.

I purchased a song on itunes and when I play it, it says my computer is not authorized. A window pops to authorize my computer so I type in my account info and hit authorize. After that a window pops up saying it is already authorized but still won't play. None of this happens with any other songs on my itunes. I would just purchase the song again but I can't because every time I try to purchase it, the song says "play" next to it instead of "buy." When I hit play no music plays it just goes back to saying my computer is not authorized so I authorize it and it says it is already authorized then I click it again and it says my computer is not authorized. It's a never ending annoying circle. How can I get the song to play?

If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases > http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service > Apple Support iTunes Store Contact Us

Problem on I-TUNES,,,says my computer is not authorized to listen to a song I purchased....when I go to STORE/AUTHORIZE..it says my computer is already authorized....never-ending loop...won't play on IPOD either,,,HELP !

Purchased a song on I-tunes....won't let me listen to it...says my computer is not authorized...first time in 3 years that this problem occured ...I went to STORE/AUTHORIZE ,,,and it says my computer is already authorized....never-ending loop ...HELP ! Won't play on Ipod either

Delete and redownload it if doing so is free in your country.
(88542)

Apple TV does not recognize my Apple account username (email) and password, but ITunes, my iPad and iPhone does. I have rest my password three times, same results. Also, ATV says my computer is not authorized, but I-Tunes says it is.

Apple TV does not recognize my Apple account username (email) and password, but iTunes, my iPad and iPhone does. I have rest my password three times, same results.
ATV says my computer is not authorized, but i-Tunes says it is.
I have i-Tunes open on my computer and have entered i-Tunes store, ATV says it can't access the store. Both on the same network!
I am so frustrated with this system! All these problems with Apple TV are not the end but the beginning.
In i-Tunes, songs are lost when they have not been moved. I lose whole albums I have ripped from CDs to iTunes
An audiobook book in two files are in the library but only one file is recognized by iTunes when I try to play it or transfer it to my iPhone

I Am having the same issue. Ie on the password issue.
I Am using a Macpro though.
i Have had no issues with the setup until recently.
However I think the hard drive is starting to fail as it keeps on losing the wireless connection and gas been stuttering a lot on playback.

I downloaded iTunes on my new computer, but when I try to download my already purchased songs a message pops up saying, "Your computer is not authorized." How can I fix this?

I downloaded iTunes on my new computer, but when I try to download my already purchased songs a message pops up saying, "Your computer is not authorized." How can I fix this?

Launch iTunes and click on the click on the store menu item the select authorized this computer.

Cannot home share the game app purchased at iTunes store. Home sharing music works. Home sharing books works. But, when I try to copy the game app, it says my computer is not authorized. What am I doing wrong?

Cannot home share the game app purchased at iTunes store. Home sharing music works. Home sharing books works. But, when I try to copy the game app, it says my computer is not authorized. What am I doing wrong?

I've been struggling with a similar issue myself and just figured it out. Some of my content had been purchased with an older Apple ID that I don't use any more. When I authorized my second computer, I only authorized it for my new Apple ID, not my old one. When I tried to copy my library to the new computer, many songs, apps, etc. reported the error "could not be copied because this computer is not authorized". It drove me crazy because I knew the computer was authorized and much of my library came over just fine.
Finally I selected some of the problem items, selected "Get Info" from the menus, and saw that they were all purchased by my old Apple ID. I then authorized my old Apple ID on my new computer, and all of my files are copying correctly now.
Would be great if the message said something like "...because this computer is not authorized for Apple ID [email protected]"

Can't play purchased album because itunes says my computer is not authorized, but it is?

purchased an album yesterday and can only play 3 tracks off of it. the others, i am prompted to log in before playing them, saying my computer is not authorized to play the file. then, when i log in, i am told this computer is already authorized. so i go try to play the track and i am prompted to log in because my computer is not authorized...
talk about a headache!
running windows 7, itunes 10.
i've disabled windows firewall and all antivirus software.
only have one pc and only have one itunes account.
ANY help would be appreciated. thanks in advance.

iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

I just bought a Mac today and have never had one, my Itunes shows to have all of my music on it but it won't allow me to play it out loud, it says my computer is not authorized? what does this mean?

I'm a first time Mac user and I went to play my music on Itunes out loud and all the music I previously purchased will not play and then a pop up appears saying my computer is not authorized? what does this mean and how can I fix it?

You need to authorize the new computer that youre working with. First hover over the store button at the top of the screen and then select the authorize this computer button then a popup will appear where you have to put in your Apple ID and Password. Hopefully this works for you

TS1389 iTunes song won't play says it's says This computer is not authorized to play but the rest of the album works that I paid for

Bought an album on iTunes. One of the 27 tracks on the album won't play. Get a pop up window saying - "This computer is not authorized to play "All Time High". Would you like to authorize it?"
I sign in with my Apple ID and password and then I get the message saying "This computer is already authorized."
How can I play the track?

Click here and request assistance.
(71848)

TS1424 I downloaded a song and it says my computer is not authorized to play it, but when I put in my apple id and password to authorize it it tells me this computer is already authorized! What do I do?

I downloaded a song from itunes and it says my computer is not authorized to play it, to authorized enter your apple id and password so I did, then it said that this computer was already authorized, but it still won"t let me play the song! What do I do?

Apparently not!! I am NOT happy about it either! I had always bought my mp3's from walmart.com (until they quit doing it) & ANY time I had a problem, they had it corrected in less than 5 minutes! Apple is a large enough company, that they should have an EASY to find support system. Having to post on here, WAITING for someone who MIGHT know how to fix it, is aggrevating!! I WILL NOT BE BUYING ANY MORE MUSIC FROM ITUNES & WILL BE GOING TO ANYTHING OTHER THAN AN APPLE PRODUCT!

Itunes says my computer is not authorized to play videos

I know this is a problem that Apple is aware of. I have tried several ways and I cannot get my iMac to play the videos I have purchased. I get an error message saying the computer is not authorized, but when I try to authorize it I get a message telling me it already is authorized. I think the only thing I haven't tried is going into the Terminal and following the instructions Apple gives, but I am not comfortable doing that as I know I can mess up the computer if I do it wrong. iTunes will play my music but not my TV shows.

Hello calliesmom
Try deleting the SC info folder in the article below and the Authorize your account again that way you are not doing anything in terminal that would make you feel uncomfortable
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Regards,
-Norm G.

ITunes says my computer is not authorized but when I sign in it says it is...but won't play purchaces

Similar Messages

Maybe you are looking for